Another outstanding experience, consistent for nearly 15 years! My 14 year-old laptop died despite Chris's valiant efforts. He provided me with several recommendations for a replacement and helped migrate the old data to the new unit. Throughout, I found Chris to be wise, responsive, and skillful. Chris is worth double what he charges! read more

Chris did excellent work at an amazingly good price, was available readily, and is friendly & cool. In building a gaming PC, I was not able to get the unit to power on. Chris was able to diagnose the problem with the existing components and get it running. Definitely went the extra mile! Plus he has the most entertaining website you'll see for computer repair. Recommended, and will use his services again! read more

Whenever we have a problem with anything Apple, we contact Chris. I can honestly say that he is the most knowledgeable person when it comes to those things. He has always helped us with diagnosing and fixing...on top of that he is polite, professional, quick to respond...excellent service ! read more

Chris is great. He really cares about what he does and he's very good at explaining things. Computer guys often are not very good "people" persons. Chris has excellent people skills, which makes it a lot easier to understand what he's telling you. I like that. I contacted him as a result of reading his Yelp reviews. Now I know why he has such consistently high ratings. read more

Since everything is done online due to covid, I had a really important meeting on zoom this morning. My surface pro just stopped working an hour before the meeting. Chris was able to work on it remotely right away! He fixed in time for my meeting with a lot of time to spare. read more

A lifesaver!! My MacBook presented a problem I've never encountered before. I called a few different places all while panicking (I have school in the morning) and Chris was the ONLY one who even answered the phone! I explained my situation and honestly, tech support has never been easier or more pleasant. We communicated on the phone and through text and he told me exactly what to do and it fixed the problem IN ONE STEP. I'm so thankful I found his number or I would have missed class, spent time and sooo much more money, and panicked overnight. Not to mention waiting for those appointments at other stores. Even the trust between the service provider and the customer was such a bonus. I didn't have to pay until after we were sure my laptop worked normally again! He was so patient and so friendly. AND AFFORDABLE! I can't say enough good things. Chris, THANK YOU! You were a life saver tonight. Hope others see this review and stop their search cause THEY GOT A GREAT ONE RIGHT HERE! Chris is for the people. GO CHRIS! read more

Chris has repaired my computer twice at a very reasonable price! He is quick and and it was a very easy transaction. Hope I don't have to use again, but if I do I'll definitely contact him! read more

I spilled coffee on my computer while working from home. I took it to another shop first where they tried to sell me a new computer right after I told them I had liquid damage. I said NO THANKS and stepped out. Asked a friend for her recommendation, and she gave me Chris' info. I dropped it off at his place that morning and he had it repaired that afternoon for much less than a new computer's cost. So frickin' relieved he was able to save my lifeline during Covid. He restored my computer to as it was before the spill and it works perfectly. read more

I have sent Chris many texts and called many times since my last review on 6/27. He still will not answer me. I am imploring him to do the right thing by me, either refund my $350 or get me a working laptop, but he will not respond. Don't take your computer to this guy!!! He took $350 from me and I still have no computer- he returned it 'fixed' to me three times, and each time it was still broken. After I took it back to him the last time, he has not returned it. The first day I took it in was exactly a year ago. THIS HAS BEEN AN UTTER DISASTER!!! I wil definitely post if and when he does the right thing. I believe all the positive reviews on here are mostly his friends doing him a favor. There is one other reviewer on here who had this same experience. This is BAD business. read more

I'm going to be honest: I did not find Chris through Yelp. I met Chris Castro at a bar. If you're not a barfly like me, though, don't let that sway your opinion of him. Up until last year, I had been using the same, archaic G5 since 2004. 10 stinking years!! That is like the computer equivalent of one of those little Japanese ladies who live to be 130. Anyway, it was time to join the human race and streamline my technical life (and free up a shit load of space on my desk) so I called up Chris Castro. Chris helped me back up 10 years worth of data, files, and smut, and helped me set up a new laptop. (Well, new for me.) Now, my iPhone, my Wifi, and my computer all run smoothly and communicate with each other like they're supposed to. He even found someone who wanted to buy my old G5! I believe it is now living out it's golden years in someone's recording studio. Let's face it... we all constantly use computers, but most people (myself included) know nothing about them. Chris's knowledge is impressive, he's really patient and friendly, and he didn't make me feel like an idiot for being as ignorant as I am. He has A+ bedside manner in an industry where a lot of people can be really surly. read more

I had a failing hard drive on my 2015 MacBook Pro and was in a slight panic since I work remotely and buying a new computer wasn't really an option for me. After calling around to a couple of places with an estimated weeklong turnaround time, I found Chris, who turned my computer around with a brand new SSD in just a few hours -- on a Saturday no less! Super grateful to have found Chris's business and would 100% recommend him to anyone in the L.A. area looking for extremely fast and affordable service on their computer. read more

http://www.bear.ca.gov/forms_pubs/svcdeal_app.pdf Chris Castro is an unlicensed computer repairperson. He is unreliable and dishonest. Do not utilize his services. He changed out a brand new motherboard with a older version and less ram. The video card went out shortly after his "repair". He didn't return phone calls until he realized that I had stopped payment on his check. He then threatened legal action until I told him that I too am a lawyer. Shame on me for using him in the first place. The Department of Consumer Affairs regulates these businesses for a reason. read more

I wrote a 5/5 review the first time I brought my computer in. He fixed it quickly for an affordable price. But the Last time was a disaster. I asked him to do a few things and it was during finals week, so I told him I really needed to be in communication as to when my computer would be ready. He was very unreliable about picking up phone and answering text messages. Finally I picked my computer and it wasn't fixed. I brought back into him and picked up again (again, having a very hard time getting a hold of him while he had my equipment). I picked it up again, and problem was still not fixed. I just took my computer to a PC repair shop and they told me the computer is shutting down because the fan isn't working (this was the original issue I brought to him, and returned after still having problems). So that is twice he gave back with problem not fixed. It is going to be more expensive to fix at this other place, but at least they will actually fix it, and because it is an actual business, I can depend on getting my calls and questions answered during business hours. Nice guy but unreliable. Wouldn't go back. read more

Thank you for your fast and easy turnaround service. I had my computer hacked and needed to get all my information retrieved because everything had been a race and he was able to get me most of my information back within the next few days. read more

Chris Castro is a stand-up guy. It may feel a little weird giving your computer over to some guy working out of a duplex in the middle of the night, like I did, but rest assured, you're in good hands. I had a computer emergency - hard drive crash - the night before a big deadline and my friend found Chris on Yelp, saw the good reviews and said, "what have you got to lose?" Wary of driving to Los Feliz and dropping off my computer to a complete stranger at 10pm in the evening, I had no choice. Now, reverse that scenario for a minute: Chris is a computer repair technician and he takes calls at 9pm at night and says, "Yes, bring it in, I'll work on it overnight for you." Who does that??? And for a decent price??? Chris did his best, confirmed my drive was unrecoverable, popped in a new drive, got my data from my backup drive, reinstalled everything and only charged me 70% of what Mac Enthusiasts would've for the same job. And yes, he took my texts at all hours. I'm grateful someone like this exists. I still kind of can't believe he's real. Seriously, who does this??? read more

I would love to give 5 stars, unfortunately I cannot. I dropped my 2011 Macbook on a hardwood floor. I instantly had problems with the screen. I checked Yelp and saw he had awesome reviews! I took my Macbook to Chris, he said he would be able to fix it no doubt and would look over it before doing any work. First if all, when you go to this place it is NOT a business location, it is out of his apartment with many pets. Not what I was expecting. He contacted me saying the parts and labor would be $210. And would have it fixed in the next 3 days. I was so happy he could repair my Macbook and $210 seemed very reasonable. A few days after the first call about parts and labor, Chris said he found something wrong with the hard drive and the total would now be around $300. I was ok with that also. When my Macbook was "ready" I went to pick it up but Chris was not there. He called his assistant to do the work for him. My macbook was NOT ready and I waited 30mins before I could leave with it. When I got home and used my Macbook, I found the webcam did not work. This was odd because it was nothing wrong with it before. I emailed Chris, he had no problem with me bringing it back. Chris was able to fix it and said it would be ready on memorial day for pick up. I emailed him asking if 11:30am would be a good time to pick it up. I got no response, showed up anyway hoping at least his assistant would be there, I was wrong! No email, or call. He did not answer my calls. I was VERY disappointed neither the less. If I ever have more problems, I will go to someone more professional. Sorry Chris. read more

I feel weird being the only poor review, but I can't lie when I say Chris Castro had the absolute WORST customer service I have ever experienced. I will give him credit for his knowledge of computers and his low prices, but nothing along those lines could compensate for how he dealt with me as a customer. What I mean by terrible customer service: He rarely answered when I called him to check up on my laptop, let alone hardly ever called me back. I literally had to call multiple times and leave multiple messages before I would finally hear from him. And then when I would finally speak to him, there would be some other reason why my computer wasn't ready yet. He'll say that he will text you, but HE WON'T. You seriously have to nag the shit out of him to get a response. Another reason why I will never go back to him: It's been a month since I dropped my laptop off at his place and it will supposedly be ready tonight or tomorrow. I am a college student currently studying on the quarter system, so a month to me is almost half a term. I gave it to him halfway through, and here it is finals week in less than 5 days and I'm still without a laptop. Did he offer me compensation for the horrid service and extensive wait? NO! He didn't discount the price at all. He did say he could possibly deliver the laptop, but that is still to be heard. The night of. Bullshit. DO NOT GO TO CHRIS CASTRO Sorry for the bad review Chris, but you royally fucked me this quarter read more

When I needed urgent speedy care on my Mac Book Pro, this is what I received at Mr. Castro's fine business. But wait, in addition to providing this service, which is what I'd expect according to the Yelp reviews, my 6 year old computer is now performing faster and more powerful than ever before. Chris fixed my computer in speedy time, exceeded my expectations, gave me a super great deal, is very knowledgable about his craft, his service is convenient and a super cool dude to say the least. Am I coming back? I'd come back in a heartbeat, if my computer ever encounters any issues (knock on wood). He's a God send for us Mac / PC users and I'm greatful he's in the neighborhood to give you that 200% technical support and "Computer Love" like Roger and Zapp. By the way, don't be afraid of the dogs if they start barking as they greet you at the gate. They're soft, cuddly and are there to protect your goods. Thanks again Chris. p.s. This is my first Yelp review ever!! I loved the end result so much I had to do this. HELLA HIGHLY RECOMMEND!!! read more

Chris is awesome! He fixed Becky (my white macbook)...her screen went out and Chris fixed it FAST and A LOT cheaper than anyone around...he even beat the price of the place that wanted me to MAIL BECKY! NO BODY MAILS BECKY! i'm bringing him a hard drive to fix next week..super happy i found Chris he rules read more

Chris handles all of my small business IT needs. He's punctual, knowledgeable, and very thorough on all his services. I would happily recommend him to any company. His prices are reasonable and he's a very cool guy. read more

I've already reviewed him, but I wanted to update this just let him know how much I appreciate his work. I called him early in the morning on Valentine's Day with an emergency hard drive replacement. He told me that he would do his best to get it done by the end of the day despite the fact that he had plans with his girlfriend. I think Tim and brought it right over. He called me back about an hour later to tell me that the job was done. Because of the emergency situation that I was dealing with, he completely saved my reputation and job. Thanks Chris! Tell your girlfriend I'm sorry for stealing you away from her. You saved my ass. read more

In the confusion that often results when moving things from one drive to another, I accidentally deleted footage from an entire "yet-to-be-edited" short film I shot. Shock. Disbelief. There was some crying and self-hatred involved. I brought the drive to Chris, a super friendly guy with a nice fluffy dog. In two days he retrieved about 95% of the footage (which is about all you can ask after deleting files) and all at a fair price. Chris is my hero. read more

Great service with affordable rates. I've taken two laptops to him for for repairs and I am completely satisfied and amazed at how good they are working. read more

Chris was a great help with a used Mac I had bought, he helped me clean it and upgrade it. I also had a Dell he help me take some viruses off and back up all my stuff, I'd probably would've lost a lot of important files if it wasn't for him. read more

Chris fixed my MacBook Pro on time and for a great price! He gave me a discount as a repeating customer when I needed a routine cleanup, AND he came to me! Now I can call Chris if I'm having problems out in the field and he talks me through it from the phone. He still charges for that, but I love knowing that I can trust him not to overcharge like a few other guys I've been to in the past. He speaks slowly, clearly, and never assumes that I know what a technical term means. He's not one of those tech guys that makes you feel dumb for not knowing the ins and outs of your own computer. Chris is a one stop shop for repair, maintenance, and sometimes for just plain good old advice for what I should purchase to improve my workflow. read more

Chris is professional, patient and most of all, at the ready to rise to any technical challenge. I have seen an array of what Chris has done in terms of fixing, upgrading, and or general functionality. With his help I was able to assist my mom with her issues, he also helped me sell my laptop: advising me through the way. I have yet to see Chris not figure something out quickly. Thumbs up and many thanks for all! read more

As good as it gets is about all you can say about Chris. I first needed chris when I was trying to burn a movie project and I kept getting errors. He solved the problem and was beyond helpful. He is now our go to guy for any Mac problems. Not only is Chris beyond knowledgable, he is just an all around good guy. Easy to work with, easy to talk to. He never once makes us feel like we are stupid, like most computer guys tend to be! I couldn't recommend Chris more highly!!!! read more

Chris is a superhero. or possibly a wizard. He replaced a hard-drive in my computer and gave me the latest mac operating system. Then when I discovered that my printer driver wasn't compatible with OS Jaguar shark or whichever it is, he fixed the problem remotely from his ipad while he waited for his airplane to take off. He also woke up early to give me my computer back because I needed it ASAP. also, he has a nice dog. read more

I usually have a good friend fix my Mac whenever it has issues. He does it for free, but was on vacation. A friend recommended Chris. . He fixed my Mac and made some simple suggestions too. I haven't had issues with it crashing since then. Can't say that was the case before.... He was very polite and friendly as well. That is super important in my book! read more

It's a bad feeling when your hard drive crashes. Super stressful. If you were like me, scouring the Yelp ads in a panic hoping to find the right guy to help you, this is the guy. Chris is super reasonable, super knowledgeable, has a great attitude, and he gets it fixed really quickly. Chris recovered the documents I thought I had lost, replaced my hard drive and did it for an affordable price at a time when I sorely need an affordable price. I don't use Yelp that often, I don't write a lot of reviews, but he was so good that I was inspired to go to Yelp to recommend him. I don't know if Yelp has the same problem that Amazon does with fake reviews and all that. But if you look at my review history, I'm clearly not a fake. For all the panicked computer users out there, I know what it's like, so take my recommendation and go with Chris. read more

Chris did a great job on the computer. He diagnosed the problem and replaced the hard drive. Computer works great.

Chris is nothing short of amazing!!! I had a 500GB hard drive with ALL of my business on it and when it burned out he was able to restore the ENTIRE drive perfectly. He has also fixed my broken iPhone, unlocked smart phones, set up networks and help me operate an array of peripherals. His tech experience is unmatched. Reasonable price for his labor, friendly and easy to work with. I swear Chris can fix anything Mac/PC computer related. read more

Without a doubt one of the best technical experiences I've ever had. My hard drive went down while I am in the middle of a major photo project and Chris was able to recover the data immediately and get me up and running the same night on a temporary hard drive (that has CS6 installed!) Amazing and affordable Chris comes fully recommended. read more

I have been going to Chris for all my computer repairs for about 7 years now and have referred my roommates and friends. Exceptional services and very reasonable priced. He brought my 17 year old Alienware back to life and running extremely fast. I highly recommend Chris for all your computer repair needs. read more

Wow. Just wow. Talk about a good deal . I had an old, virused out computer that I was going to junk since most of the other repair places were quoting me prices that were equal to or greater than what the thing was worth. Lucky for me, I came across Chris' yelp review and thought I'd at least ask him what he'd charge for fixing it. When he responded (very promptly, I might add) the price he quoted me was significantly lower than what anyone else had told me, so I decided to give him a shot even though it sounded to good to be true. Well, it wasn't. I brought it to him and he fixed it, while I waited, and we had a nice time just shooting the breeze In about 30 minutes time, he fixed my computer, added more stuff than he'd promised, and gave me tips on how to have it working smoother in the future. It was such a great experience that I almost didn't want to leave. What can I say, he was a cool dude. Get home and crank it up and I'll be damned if the thing isn't working better than it ever had in the two years I'd had it (I bought it used online) in every conceivable way. I went from the prospect of throwing this thing out and having to buy a new one to having what basically feels like a new computer. Score! Seriously, I'm not a computer expert by any means, but this guy worked a miracle with those old, diseased laptop of mine. The price was extremely fair and as I alluded to already, he was just a cool ass guy all the way around. I'm trying to think of when I've had a better experience getting anything fixed, bought sold or traded and I'm at a loss. What else can I say? Chris is great. read more

Problems weren't all fixed on my Sony Vaio laptop. I think perhaps Chris specializes in Apple products. I certainly would not take a pc to him again. read more

This guy has had my computer since March (it's now July), returned it to me once, supposedly fixed, when it wasn't. So I had to bring it back. Big mistake. He doesn't return phone calls, texts, or attempts to get it back now. Or when I catch him on the phone, he says he thinks it's ready but will call me back. Then he doesn't call me back. I'm actually afraid I'm going to have to file a police report to get my MacBook Pro back from him now. And all because I wanted to save some money on the repair. Go to a reputable repair shop! read more

Chris is amazing! Super knowledgeable, honest, quick, friendly and explains technical stuff in a way I can actually understand. I've gone to him several times for help with my 6 year old Macbook that very badly needs to be retired. He's saved me many-a-times, including a couple emergency situations that he fixed in a jiffy and even gave me feedback for what I could do to steer clear from the same issues in the future, a HUGE bonus and super helpful. Whenever a friend has a computer issue Chris is the first and only person I refer them to! read more

I don't write many reviews, but I have to share my experience here. Chris resolved one or two computer issues for me in the past with great service. However, earlier this year he replaced my malfunctioning hard drive and was supposed to recover all of the data first (hundreds of pictures over many years that I of course wanted to keep). The hard drive was replaced, but the data was not recovered despite several attempts to contact Chris about it. The computer has failed again, which may or may not be related to Chris' work, but his losing of my data and terrible customer service and responsiveness afterwards is unacceptable. At the very least he could have given me a discount or refund and I would have continued to do business with him. By the way, if you have lots of pictures or music on your hard drive, be sure to upload it in case your computer fails. Wish I had done that sooner. read more

I took a drive that I needed vital data recovery performed on to another recovery center and they kept it for 2 weeks, charged me a lot of money and then gave it back telling me that it was unrecoverable. I then took it to Chris Castro and he had my data recovered in 72 hours. Wow! Data Recovery is a risky thing with no guarantees. Chris is obviously very good at it. However, if the data gods had worked against him and all my data would have turned out to have been totally friend before he even saw it, I would still give him a 5-star review because his customer service was top notch. Something rare and priceless in the IT world. He communicated with me through the whole process, was honest, understanding, respectful and direct the whole way. At every stage of the process I had absolute faith that he was a genuinely solid, competent guy doing great work. read more