Lately I've been to chuys with family members and it's gone down hill the food is still good like always but the service is shitty. The service is horrible. read more

Best pig slop in Texas. Cook apparently likes to take a handful of rice and throw it at the plate. Rice everywhere - on top of the enchilada, inside the taco, on top of the refried beans. Wait, there's more... lettuce, a nice big handful of lettuce also apparently thrown at the plate. The cook must think lettuce on top of the enchilada and refried beans make his creation more presentable. I've had a bellyful of overpriced pig slop at this Chuy's and will not go back. Tip to the manager: you have a cook with an attitude, a cook who couldn't care less about your customers or the food he prepares. read more

Why is the food never the same? This place is too inconsistent. Ordering online or in person same issue. Please get your shit to gather as I like this place but it's getting tiresome with the food read more

Couldn't find anything to eat in the menu. They've shrunk it so much since Covid. Everyone is so rushed and it's quite loud which isn't really in their control. Struggling on the menu, asked for water with lemons. Server sat the water down without the lemons. tasted terrible. So I was out. Servers don't get, we ask for lemons to cut the tap taste. Think I'm done with Chuy's till they grow the menu again. Only thing left for me there was the ranch a Salsa but sadly not enough for me. read more

I have given this place several chances to be what it use to be. My husband and I use to eat here every Friday. It was my favorite Mexican restaurant. I'm not sure what has happened but every year we will go a could of times to see if it's back to what it use to be and still no improvement. Not sure what happened but I wish the food would go back to how it use to taste. The chips and Queso is the best thing here. read more

I love this location. It's conveniently located right across from the movie theater! Me and my mom went here after watching a movie. Every one was so sweet and our waitress was very attentive! The food is always delicious! I ordered their mixed fajitas. We split it because it's enough for 2. Their portions are huge! We enjoyed their jalapeño avocado dip most of all! They had a specialty drink, it was like a lavender margarita! Loved it!! read more

Chuy's - Mexican Near Me - Shenandoah, Texas

I called 2 weeks ago to ask if we could make reservations the manager was very sweet. Edit to the day of as she mentioned to just call and be put on the wait list. So then... I called Friday afternoon around 3:30 about having a group of 11 around 7:30. They mentioned no reservations that we would be put on a waitlist. The host on the phone was a really nice gentleman. However when we got there is when everything went downhill. They said they couldn't accommodate a table for 11 that we would have to wait another 30 min. I chose this place as a celebration of life for my dog that passed away. It took nearly 15 min for us to even get service once we finally sat down. They ran out of margaritas so a few of us didn't get our frozen margs. Then it took about 45 min to even order. We arrived at 7:30 and left at around 10. Everything took forever. There was hair in our tortillas. Half of us didn't even get our food on time. We all ate in different times. None of us finished our food. The chips were stale. I was so excited to eat here but the service/food has gone terribly wrong. It was like one thing after another. None of us finished our food. Our server kept forgetting things and she kept saying she would come back as she had to help her other tables first. Terrible experience, still tried to make the best of it for my dog's celebration but I don't think we would come back here. All of our tabs were over $80 and it was just horrible. read more

I absolutely love chuys, how fast the service is and how they get everything right on the first try, not to mention food is absolutely amazing ! very cute very demure read more

It was really good. First visit here ever for me and it was good. The Dr Pepper was flat at first but we got that fixed easy. The enchiladas had the right amount of spice and the fries paired nicely. The rice and beans are the best Tex mex ones I've had my whole vacation! read more

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The flautas were my favorite thing I have tried here! They were crispy and delicious. The quesso was also super yummy. read more

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My first trip to eat at a Chuy's and was not impressed. The ambiance is nice but seems like it is trying to be Lupe Tortilla with the "household" decor. However, this style is used at other places too so maybe that isn't fair. Our waiter, Lucas, was short with us , didn't care to offer suggestions or specials, and didn't seem to care much about being there. The menu has a good selection and the drink listing is pretty good, but seems to focus solely on margaritas with a couple of vodka drinks. The oven roasted chicken was very dry and didn't have much seasoning. The Ranchero sauce helped. And I got the wrong rice. If it wasn't for running late for a movie I would have asked for them fix it. The best part was the food coming out quickly and the food being filling. read more

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Food is middle of the road Tex Mex nothing I would drive out of my way for. Service great and the complimentary chips and salsa are above average. All and all not a bad meal and the price is right. read more

Chuy's - Fajita Beef Burrito - Mexican Near Me - Shenandoah, Texas

The jalapeño ranch salsa is hands down the best thing here the service is amazing and the decor around the store is awesome and there's so much to look at read more

They had horrible service, we sat there for around 20-30 minutes and not a single waiter greeted us or acknowledged us. We ended up walking out since they didn't seem to want to serve us. read more

Beware of curbside delivery person caring whether or not you get your food. Another customer arrived after me, received their food and I continued to sit. I had to call into the hostess desk to get my food. The guy that brought it out couldn't have cared less! Horrible customer service. read more

I've been to chuy's countless times in my life but last night was absolutely the worst experience. I'm not overly needy or sensitive. I don't need a waiter to be all fake and bubbly though I do appreciate an upbeat and attentive demeanor and warm inviting attitude. None of that happened last night. Last night was so bad I should have been infuriated but I actually left laughing. So bad it was comical. Upon sitting down we were greeted quickly. About the only thing done right but they were far from busy. The waiter greeted us, took drink orders, then removed our menu's without us noticing. When he came back with drinks he asked if we were ready to order after not having seen menus yet. Lmao. "Said oops I took your menus earlier". While waiting for food we polished off chips and due to his non-existent observation, he failed to notice I needed a refill for several minutes even though he walked by many times and was seen standing idle at one point. The guy was not observant at all. You figure a waiter would at least put their eyes on your table whenever they are passing by with line of sight. This guy? NOPE! When he delivered our food he was, quick, silent, and disappeared before we realized we didn't have any silverware. Took almost 5 minutes to get that silverware with me getting up to go look at hostess stand which had no silverware and no hostess standing at it. Finally as I'm coming back my son had managed to flag him down. Food was simply terrible. Dropped off our receipt after running check, and immediately walked away saying nothing only stopped to ask if we needed anything after he glanced back and noticed me looking at him in disbelief. All of the customary, elementary, basic things a server should do, were completely left out. We literally felt like a chore. Lol. Although I was quite aggravated and annoyed throughout the visit, in the end I left chuckling thinking "I'm definitely not coming back here for a while, if ever" Don't remember his name! But it was a semi-heavy set bearded ginger guy. Shittiest waiter I've ever had. Hilariously shitty! read more

Glad we didn't listen to the reviews, which were mostly about the service. Ariel was our waitress, she was very aware of what table needed what and when. She was great at her job. We never lacked for anything. The food was wonderful and we will be back. Lots of flavor and just right seasoning; oh and the margarita was also very good! It was very crowded and busy, but it was Friday night..it had gotten even busier by the time we left, we were very comfortable in our sure! read more

Out and about and saw the Chuy's sign for a Frozen Lemonade earlier this week. So I met up with my husband for lunch thinking what could be better in Texas on a sunny 87 degree day than a frozen drink and tex mex?!?! I had to finish up an appointment so he arrived about 20 minutes earlier than myself and my 11 month old son. When we arrived I noticed he had already ordered the frozen lemonade. He let our son have a few drinks of his lemonade while I waited for mine. It wasn't until he started feeling a buzz that he realized the "frozen lemonade" was a SPIKED lemonade?!?!? We brought it to the attention of Lisa, the manager on duty who basically said oops and went about her business. We got charged $13 for each lemonade, a far cry from the usual non-alcoholic frozen lemonades offered at many restaurants. How could this happen you ask? Well... 1. the restaurant sign didn't say anything about it being alcoholic or spiked or a deep eddys infused drink 2. the waitress never carded us 3. the drinks were not served in a margarita glass 4. the frozen lemonade was no where to be found in the alcoholic drinks menu we were provided Why is this a big deal? 1. we shared this drink with our 11 month old unknowingly giving him an alcoholic beverage. Thankfully my husband arrived 20 minutes earlier and the buzz started to hit him. Otherwise, if he had started to drink it at the same time as my son, we wouldn't have known it was spiked until it was too late. 2. this could have been a pregnant woman 3. this could have been someone on their lunch break or a business luncheon 4. this could've been someone who doesn't drink for health or religious reasons It is one thing to make a mistake, another to admit the mistake and walk away doing nothing to remedy the oversight. Absolutely disgusted by the whole situation and lack of concern by your staff. ** edit: to rectify the situation, they send a gift card for a meal for two (no alcohol) on them. What a joke! Apparently they have no clue how big of a deal this is. read more

Chuy's - Mexican Near Me - Shenandoah, Texas

Not bad. Quesadillas left a bit to be desired. Just wasn't all that impressed. But the margaritas were tasty and you can never go wrong with a bunch of beers. There was an unusual and disturbing amount of flies... also there were a lot of grown men in flip flops. That's obviously not the restaurant's doing but be warned. Lots of men in flip flops, you will see toes. But they really should do something about all the flies. It was unsettling. read more

Chuy's - Marg to the face. The first of many. - Mexican Near Me - Shenandoah, Texas

Food 0 stars. Drinks 4 stars. Costumer Service 4 stars The food SUCKS!! I order nachos, and they were Burnt, the tortilla chip was Cold. The drinks were ok. read more

Chuy's - Mexican Near Me - Shenandoah, Texas

Been buying here for 8 years...28 years if you count Austin, TX Tonight received a paid order of "Hatch Green cilia" enchiladas with NO SAUCE on it. Dry enchiladas....and this is not the first time in 3 years. Quality control is read more

Horrible. We had a large party and called in advance. It did no good. Two people in our group got food long after the rest had finished. The busboy was collecting glasses to wash while we were still eating. I felt sorry for the waitress because she was way in over her head. No management to be found. read more

If you are from Texas, you know the two things that can make or break a Mexican restaurant is their chips/queso and their fajitas. Well, I ordered both chicken and beef fajitas as well as chips/queso to-go. The staff was excellent at taking my order and having it prepared and ready to go when I arrived. If this review were based solely on the service I received, it would be 5-stars all the way. In addition, the chips at Chuy's are some of the best around. They have the super light, thin tortilla chip that will snap in half if you touch the salsa too hard. In my opinion, it's hard to beat chips like that. I love them. The queso was decent too but not overall unique. The reason for the two stars is the actual taste of the fajitas. They were slightly overdone and dry. They really weren't bursting with flavor. I have to admit I was disappointed in the fajitas. Bottom line - Excellent service and excellent chips. I have eaten here before and ordered other things on their menu but this two-star rating is based solely on the fajitas. I have definitely had better in the past. Bon appétit. read more

Love the food at Chuy's! Recently dined at Chuy's in The Woodlands with my husband, son, and daughter-in-law. We shared queso with seasoned ground beef and it quickly disappeared as we found it very tasty. Each of us chose a different entree for lunch including chicken tortilla soup, crispy beef tacos, shrimp tacos, beef fajitas, and chicken burrito. Everyone claimed that the food was delicious! Our waiter took very good care of us and we will definitely be returning to Chuy's in the future. read more

Chuy's main be a chain, but they focus on the fundamentals and that's a great thing. Chips are house made and fresh. Same with tortillas - order some on the side and you won't regret it. My husband and I always order the Elvis combo and split it. With that, chips, salsa (garlicky-cream based and a pico-style) and tortillas, we leave totally stuffed. The staff here is attentive and helpful. There are lots of seating options inside and they are constantly reconfiguring tables to fit groups of various sizes. This is somewhat of an odd location to get in and out of; you may have to park near the AMC but it's a short walk back to the restaurant. read more

Service has picked up, but honestly it's because we are almost getting Rosie. His service is TOP NOTCH. Plenty of salsa, drinks, and the food is fresh (and HOT) and today my order came out with chicken instead of beef, and he noticed and got me my fajita beef. read more

Food. Food is delicious for Tex Mex restaurant. We especially enjoyed the black berry margarita! The corn tortillas are the best because they are made from scratch. Service. The service is great! Management is very involved and helpful to customers. Environment. Clean. read more

Chuy's - Saturday special: green chile carnitas - Mexican Near Me - Shenandoah, Texas

Food is great. It's a popular place. But thing that hurts this review is that when I am picking up an order. It takes 5-10 minutes for an employee to notice me and to either pick up my order or communicates with me that the order is not ready. I also sell them talking to one another about non work related stuff. read more

This deserves ZERO stars. This was always our go to spot. Not any more! Todays dinner was the worse ever. Will NEVER return 1. Could not seat us because they were short of servers - should have left then 2. Once seated the air conditioner was blowing full force right on us and our table, blowing the napkins off the table - should have left then 3. Food was mediocre and COLD because of the air conditioner - too late to leave now 4. Because it was Veterans Day, the online Chewys had the meal free for the veteran - however the manager told us my husband would get 50 percent off his meal. When the bill came it was 10 percent off my husband's meal. After bringing this to their attention they corrected it to 50 percent off his meal. Just not worth it, started bad and ended bad. Eat here if you are desperate. read more

We used to LOVE Chuy's.... it will be a while before my family goes back. Seems like the owners let COVID-19 destroy the food and experience. VERY limited menu, can't even get a quesadilla. Food was burnt & Service was slow. Good luck Chuy's, PLEASE get back to normal soon! Other restaurant chains have done it, so can you! Even mom & pop restaurants are back on track... blows my mind. read more

Delicious fajitas and queso. Fun place; visited during their 20th anniversary celebration

Every time I come here I always have wonderful service. Today we have Jon and he's awesome! read more

I ordered tacos Al carbon. They brought me fajita meat cooked medium sautéed in onions and peppers - so wet it ruined the tortillas and I could not eat it. They didn't charge me for it but I was really disappointed. The only thing good about the visit was the chips and green salsa. do not order! Had same thing at Gringos the week before and it was delicious. The waiter was nice. read more

I'm not really decisive in what i want but Garret(forgive me if i spell it wrong) really helped me and was super quick and super sweet when bringing out my order. Thank you Garret!! read more

Restaurant was dirty. Food covered the floor and seat of the booth and tables! Hostess had the biggest attitude and rude. Get a new job if you're that unhappy. Building could use some work and food has gotten worse even with a limited menu. You don't have lemons? What's that about?Really this limited of a menu in August. Server was food! Shame place has went down hill.. I'll go to other Mexican restaurants versus this one since they don't seem to care. read more

Compared to what it used to be, their menu is now basically bar food. No fish tacos, very limited options, tortillas taste like they took them out of a package instead of off the grill. Considering this is Texas, and we have so many amazing Mexican and Tex-Mex options, I will skip Chuy's. Our server was amazing, and he did his best to make up for the sub par food. We tipped him well and determined we'd do Johnny Tamale next time. read more

I've had el pollo loco better than this place. I ordered a chuychanga and my entire to go order was cold. The inside of the burrito was a weird mixture of cream, chives, cilantro and chicken and resembled more of an egg roll. The only saving grace was the queso but the chips were stale. Way over priced and honestly some of the worst food I've ever eaten. read more

Chuy's - Chuychanga - Mexican Near Me - Shenandoah, Texas

It was graduation weekend this weekend, but we decided that the green sauce was worth it! It was super crowded, but we were sat at a table right away. Seeing how many people were actually in the restaurant waiting on food, my husband went to check the bar area. I immediately got a text to come to the bar. He found seats at the bar. Most of the time, we like doing this anyway because you get better service from the bar tender. She was fantastic. We ordered the fajitas for two and added 10 shrimp for $10. It was so much food!!! We ate until we were full and it looked like we had barely made a dent. We took it all home and ate it for lunch the next day!! Along with a 32oz of the spicy avocado dip.!!!!! And it was just as delicious!! Keep it up!!! read more

Date with the hubby today. Much needed! The 90's playlist is the bomb. Jamming to songs I haven't heard in forever. Food is great. Rita's are good and $3.75 for the regular. No charo beans but not a deal breaker. Salsa is good and chunky with a kick. Green salsa is almost as good as Gringos. The $5 Compuesto queso is the bomb. Will be back! Picture is what's left lol. Oh and the thin crispy perfection of a chip. Waitress was awesome. Met all our needs. Didn't have to ask because she delivered. read more

Love the jalapeño ranch. Totally obsessed. Love the chicken tortilla soup so much. Whoever cooked that they knew what they were doing for once yes!! read more