Tex-Mex? Yes! You get free chips & salsa (seems not most places do now and days)! The food was amazing! They have healthier options! Services great (it was a man, wish I would've gotten his name he had curly long hair) he was amazing! He had great recommendations, he knew the menu for sure. The place was quiet during lunch time, so it was great! Location was good too! read more

Probably the worst help for a pickup order I have ever seen in my life they seem to not care at all if you aren't dining in there I would never pickup from this place ever even if it was free read more

Chips and salsa, margarita and Baja shrimp tacos is my go-to. Always enjoy very good service.

Best Mexican since moving here!! Even with 6 of us, the service was great!! Food was great, service is excellent! read more

Chuy's - Tex-Mex Near Me - West Chester, Ohio

Absolutely love Chuy's! Everything is so quality and so flavorful every time I visit. Their salsa is fresh and their creamy jalapeno is SO DELICIOUS. I ordered the shrimp tacos and they were tasty. The meal was super filling. All of the Chuy's locations are decorated super fun and there is a lot of meaning behind the decor. Our server was great and really attentive. read more

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Ahh where to begin. I was at a Houston location two years ago and was impressed with the fajitas, service, etc. So having spent some time in the area on business, was long overdue for a visit here. Service: Not much positive to say here. No food was dropped on me, so that's good. Did she check on me: once mid meal. I sat with an empty cup waiting for a refill. Finally was able to flag her down. I ordered a side sauce for $2, which I assumed would come out to go along with the chips, not my fajitas. Food: For $20, you get pretty decent steak fajitas, better than Abuelos or some other national chains. The setup (cheese, sour cream, lettuce,etc) is pretty big, but the guac didn't look that fresh. Also the $2 side sauce was congealed and didn't look appealing. Overall though it was a pretty decent meal for the price. I would come back here again, but wish the service would improve a notch. I get it, the food prices are on the lower end, but on my $25 tab, I would usually leave $30, but only left $29, given the missed refill and overall lack of attention. read more

We came in 30 minutes before they closed thinking they would hate us, but instead they welcomed us with open arms. Not only that, but they gave us FREE queso. We ate so much of it we were horribly full. Then our entree came and despite being incredibly full the food was so good that we ate all of it. We left in giggles, fat and happy. I will be back, incredible food! read more

I hate to do this but... I am hoping someone handles this asap before the business is hurt. I was really disappointed with the bar service. The bartender appeared very impaired--slurring words, forgetting drink orders, and acting unprofessional. It created an uncomfortable atmosphere and made me not want to stay for another drink. I hope management addresses this issue because it didn't feel safe or up to the standards of the restaurant read more

We are in town and staying at a hotel about a half mile away. When my fiancé got back, the food was way too cold for that short of a drive. Specifically asked for no beans, we got beans. Asked for no guacamole and sub for sour cream, we got guacamole. Appetizer plate did not come with queso as specified online. We ate, but disappointed in the quality,temperature, and attention to detail regarding our order read more

Saturday night dinner. Started with chips , salsa, and a bowl of tortilla soup. Excellent!! Wife and I shared . We then moved on to fajitas for 2. Chicken with all the toppings. Large portions and also excellent. Oh yeah Coke products...score! Good service. Clean restrooms. read more

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In my opinion, Tex Mex is its own genre of food, and nowhere does it better than Chuy's. Every bite of their creamy jalapeno dip gets me nostalgic for the the years I spent living in Texas. On our most recent visit to the West Chester location, we brought our in-laws, who had never experienced the Chuy's magic before! They arrived about 10 minutes before we did on what ended up being a very busy Friday night! After my husband and I arrived, we waited about 20 minutes before our waiter came over to check on the table again. Thankfully after that, he was quick to get us our drinks, a refill of chips and dips, and our eventual entrees. We totally understand how non-stop it can be during a weekend dinner rush - and he was very friendly during each interaction after the initial delay. At this point, I've probably tried everything on the menu, but I have to say the Fajitas always live up to the hype. My father-in-law and I shared the Combo Fajitas for Two, which ended up being enough for both us, plus leftovers! The Steak Burrito topped with Queso is also a favorite of mine - thankfully that's what my husband ordered on this visit, so I got to steal a bite (or four). Now, if you've never had the Tres Leches Cake at Chuy's - you're absolutely missing out. This dessert is so delicious, it's what I requested for my birthday last year. We often order a slice to-go, since we're usually stuffed from their enormous portion sizes! Quite sadly - they were all out of Tres Leches Cake during this specific visit - but we're already planning to stop in again soon, and we may just start our meal with dessert, since we missed out last time. read more

Chuy's - Swirl Frozen Margarita - Tex-Mex Near Me - West Chester, Ohio

I want to thank Chuy's for their excellent customer service! We've always loved Chuy's food and margaritas and will continue to go there. We actually had our one and only negative experience a couple weeks ago with a host who was having a very bad day. Chuy's customer relations team saved the day after I left feedback. They did such a great job resolving the issue that I felt compelled to leave this positive review. I repeat, it was a host having a bad day, not a food or drink quality issue. We will be back! read more

Entire bar area had dirty tables with nothing open. Once we sat down, the waitress was super nice. Rice didn't taste great but I didn't mind the enchiladas. read more

Chuy's - Enchiladas - Tex-Mex Near Me - West Chester, Ohio

We never even got to sit down and get to order any of the food the service we received was absolute shit because they said it was going to be a 15 minute wait for a table for two and the people behind us got told the same thing before a party of eight walked in, and host said it was going to be a 15 to 30 minute wait for them so we all just left! So no food table service and we never got to experience any of the ambience read more

We came back and weren't disappointed! My wife had the chicken tacos and I had the Rellanos (stuffed chiles). Both dishes were found to be fantastic! The hostess seated promptly (thanks to the call ahead) and the waiter kept our chips & salsa coming. The ambiance was on par for a good time. We will be back. read more

They picked the wrong Mexican restaurant chain to bring into Cincinnati. Chewy just doesn't do it for me. They need to bring in a Chevy's with great nachos unbelievable atmosphere and fresh pressed tortillas. If you need Mexican, I wouldn't come here I go to El Rancho Grande. It just isn't authentic here. read more

We came here for a Yelp event and got to try all kinds of menu items! They shared new margaritas for the season and we enjoyed chips and salsas, sauces , nachos and they specially made us vegetarian enchiladas which were delicious! Big portions, easily shareable especially after devouring chips and salsa. The chips are so light and crisp. It was our first time having dessert at chuys and omg the tres leches cake was SO good. Melt in your mouth delish. Tons of parking in the area. Perfect dinner after watching a movie at amc or playing games at main event. read more

Dined out on the patio, which is one of my favorite places when the weather is nice. Our waitress, Haley, was very kind and attentive even though she was serving the whole patio herself. Food was good as always. My daughter enjoyed her quesadilla and fries and we enjoyed our enchiladas. Thanks Chuy's! read more

Haylee was amazing my drinks were delicious she was fast to greet us and took great care of use made it feel very comfortable and answered any questions we had! read more

After being seated and waiting about 10 minutes, a member of our party went upfront to ask if anyone was going to Service. Finally, a waiter came over he apologized. Then we placed our order. We ordered queso with our chips and guacamole. The queso was cold had to be sent back to the kitchen. Then we waited, almost 30 minutes for the food to be prepared, and the server dropped one of the plates on the way to the table. So the vegetarian enchilada that was remade came out to the table in less than 5 minutes and they must've been hasty in preparing it because the inside of it wasn't cooked. This was my first time there I doubt I'll go back one of the worst restaurant experiences I've had. read more

Sorry to say that we didn't eat here. Showed up at around 2 PM on Saturday but due to staffing issues we were told that the wait to be seated was 30 minutes. You could see that the restaurant was pretty empty and that there was seating available. This really doesn't have a reflection on the restaurant but to society today. read more

Food is delicious but this is now 2! Fridays in a row our to go order has been given to us in the car cold. Today pick up time was 531pm and they came out at 6. I got my money back last time but now they have lost my business. Absolutely pitiful customer service. Thanks for the continued cold food! Avoid to go orders at all cost! read more

Lorenzo was awesome, a great difference from a few years ago when we last came in. Food was hot and tasty. Went back last night, was good but not as awesome as last week with Lorenzo! read more

Service is always friendly and fast. Drinks are good and food is better than expected for a chain. Prices are very reasonable. Cool vibe too. Chuy's is part of our regular rotation. read more

I really had to think long and hard about how to write this review. I am a big fan of the Chuy's chain. I have actually been to the original in Austin. I have been to a great Yelp event at the one in Dayton, and had multiple great experiences in Kenwood. I decided to try this location recently for take out to take advantage of a reward I needed to use up, as it was on my way home. Because I had this reward I needed to call in my order and pay upon arrival, rather than do it online. I had a very difficult time getting through on the phone. I called twice to no answer, then finally a nice man picked up who worked in the kitchen. As soon as the take out lady was available he handed me over. She was very nice but sounded stressed. I placed my order easily. When I arrived for pickup, even though they are doing curbside with nicely marked spots, I had to go inside to use my certificate. I walked inside and I just couldn't believe it. From the waiting area I could see into the bar where the bartender had no mask on, not even around her neck just no mask. There was no separation at the bar. In the dining room, the tables were back to back with no partitions and it was PACKED. I cringed just even having to stand inside here. It was about 15mins before anyone even came out to wait on me. It was very obvious that all the staff here was very stressed, which is not cool. I feel for them. When I was finally waited on the lady was very nice, but again obviously feeling stressed. I'm not going to lie, due to the very lax covid precautions I really thought twice about eating my food as I was concerned about the safety of it. I ordered the Chuy-changa which comes with a side of rice and beans, as well as jalapeno ranch. If you order this in the restaurant it comes with lettuce, tomatoes, salsa etc, which were not included here. It all tasted very good, but I had to add my own at home, frustrating. They included a huge bag of chips and a small container of salsa, complimentary, which was nice. I also got a Blackberry margarita, which tasted just as good to go. For desert I got the Tres Leches which was delicious. So you can see here my rating is solely for the taste of the food. Chuys is great, but Id say eat at this location at your own risk. I am shocked and saddened at this point in the pandemic that a place that is a CHAIN is so blatantly ignoring safety protocols! Also, I hate to see staff anywhere so stressed and seemingly unhappy. They deserve better. read more

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Stopped at Chuy's in West Chester after doing some shopping. The food was not amazing, but as my daughter said, "It was food." On the positive side, the restaurant was busy but we were seated quickly. Our waiter was super prompt and efficient. Chips were good - they were light and flaky, and there were two salsas: traditional red sauce and a creamy one. Both were good and our chip basket was refilled quickly-- same with our fountain drinks. I had the enchilada and taco combo. Daughter had the enchiladas with tomatillo sauce. Both were served with rice and beans. Both dishes were very basic, and a little dry. They have a lot of margaritas on the menu. Maybe if I were to go again I would choose a margarita and some appetizers instead of the entrees. Plenty of parking! read more

Not the place I remember. Menu cut down and they nickle and dime you for everything. Smaller portions. Want extra salsa for the free chips, it will cost ya.if you rather have mild salsa for your free chips, it will cost ya. Remove beans and rice from fageeta to get extra lettuce, salsa exchange, it will cost ya. read more

The decor is really cool! Great place to get Tex mex especially for a family dinner night. Portion sizes were pretty generous for everything we ordered, which is always lovely. The food is better than you would expect for Tex mex, they even make their own tortillas. Service is alright, everyone was very nice to us and got refills and whatnot, but the waiters seem stretched thin. It was just okay when I went on an off day but I would be concerned if it were dinner rush. read more

I ordered the Elvis Presley meal. My eyes were much bigger than my stomach. This plate had a lot of food. I really like the flavor but the shell was a bit mushy on a couple of them. I just unwrapped them and ate the guts. The beans and rice were good . I did not clear the plate .The taco salad was tasty but usually I get them in a bowl shell not in a salad form. The meat was seasoned well. The salsa and chips are free and the salsa tasted freshly made. Over all a very good lunch. read more

Chuy's - Tex-Mex Near Me - West Chester, Ohio

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Had lunch here today. The food and service was good. My wife and I split a chicken quesadillas meal. Both of us really enjoyed our food, but the dining room was very loud. I guess that's what you get with a lunchtime work crowd. We will be back. PS- I'm looking for a dining experience that I can rate a 5 star. read more

I know I may catch some slack for giving Chuy's 5 stars but in all honesty, it's one of my favorite places! I've been going for years since the Kenwood location opened and this one has met and exceeded my expectations! Chuy's invited yelp back for an special tasting of the green Chile hatch special season event that they'll be bringing back next year! The pepper sauces made had good flavor and mild-medium heat, I highly recommend the burrito. Like I said, chuy's may be more of the American Mexican some do not prefer, but when I'm looking for a casual place with great margaritas, excellent ELVIS themed decorations, quick service, and good food... this is the place! I look forward to the next time I search for the right dish through the extensive menu while snacking in some, now provided at seating, creamy jalapeño dip. read more

I'm a taco fiend. Could eat them 6 days a week. So while we were in the area we stumbled across this place. I like my Mexican food to be authentic. From the decor, to the music, obviously the food and of course the staff. This wasn't that kind of place. However, it was good. Being the type of chain, kitschy restaurant it is, it's fairly expensive. Three of us got tacos and the other got a taco salad and it cost us $60+ tip. Kinda steep for what it is. I'd eat here again if I was near it, but wouldn't seek it out necessarily. If you know what I mean. read more

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Three Words!! Nasty! Nasty! Nasty! Went for a light meal around lunchtime. Was in the bathroom washing my hands and an employee who appeared to be a Hispanic came out of the bathroom stall and walked right past me without washing his hands. He definitely wasn't going #1 if you know what I mean. I was terrified! I spoke to a manager at the front door and advised them what happened and they asked me what he looked like. I gave as good a description as I could. Went back to the bar with my wife and advised her what had happened. We skipped lunch and had chips and salsa. Hopefully that was safe. Got to say that there is nothing special about this place. Will not return or recommend. read more

Ordered delivery from the Civic Centre Blvd, West Chester, OH location. Upon opening the enchiladas & after taking a bite, I found a long, black curly hair stuck in the enchiladas. So gross. Needless to say, I do not have black hair. Called the store & informed the manager, whose response was: "That's disgusting. That should never happen" Yeah....ya think??? Super helpful. read more

Chuy's - Long black hair found in enchiladas. Gross. - Tex-Mex Near Me - West Chester, Ohio

Nice friendly server with a house cocktail recommendation. Then received cold food in hard cold tortillas. Bartender apologized and never offered to help with compensation nor the price. I did eat 1 and couldn't finish 2nd and left the 3rd untouched for them to see I was telling the truth! Good drink and chips place but get food elsewhere. It wasn't exactly busy at 7pm on a Tuesday read more

Excellent service and all the food was delicious. Had six in our party everyone had a great time. Staff seated us right away and brought us plenty of chips and salsa to begin. Definitely worth a visit. We will be back soon. read more

Love the Elvis Presley and of course the creamy jalapeño sauce . Service is always great and the scene is well.. Tex mex. Been coming here for a long time and will continue. Reasonable priced as well read more

We always order pick up and it's ready in 20 minutes. Our order has always been correct and delicious! It's one of our favorite places to order carryout. Portions are generous and I usually get two meals out of a steak burrito. Never disappoints! read more

Tips from a Texan: 1. Ask for the Jalapeño Ranch Dip. It's free and will change your life! 2. FREE QUESO BAR! Hit them up for Happy Hour. They have a free queso bar complete with chips, salsa, queso, ground beef, and refried beans (if you're into that nonsense). I've been known to order a Texas Martini (or two) and eat the queso bar for dinner. What?! Don't judge me. 3. Speaking of which, their Texas Martinis are delicious. You get a mini shaker and martini glass filled with delicious margarita on the rocks goodness. 4. Stuffed Avocados! It's the Tuesday special, and I wish it was the every day special. SO GOOD. Just go on Tuesday and get it for me. Please. 5. Not a Tuesday? Not to worry. Get the Chicka Chicka Boom Boom Enchiladas. It will knock the socks of a Monday. Spicy and delicious! 6. Check out their super fun t-shirts. When I visited this location recently, I picked up the last (sorry!) Fiona the Hippo x Chuy's tee. Sadly I did not get to go meet Fiona at the Cincinnati Zoo, so the Chuy's tee was the closest I got. I'm not mad though. It's a super cute shirt! 7. Having a party? Need to bring snacks to a potluck? They have a to go menu! Get the chips, salsa and jalapeño ranch dip and you'll be the hit of the party. 8. Thank your lucky stars you have a Chuy's because I'm super jealous. I miss good Tex Mex on the regular and am begging them to open an NYC location. read more

Chuy's - Tex-Mex Near Me - West Chester, Ohio

First time here with my husband and ummm well, not so good. Our waitress Bertha was amazing. But the food was terrible. We wasn't able to eat a full quesadilla. We took a few bites and that was that. There was no cheese on the quesadilla. It was brought to us more like a taco. Not a place I'll be returning too. read more

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