Flavorless pizza, full of grease & tasteless crust. Cinnamon rolls just sagged on the plate, they tasted uncooked and lacked appeal. Workers are nice, but food not worth it. Won't be coming back :/ read more

Ok, they are seriously trying hard to sell this revamp crap, don't buy it total BS. We walked in there was one person in front of us, however there was quickly a line out the door because the 2 people working the line we're taking a phone in order, I'm sorry in the middle of the dinner rush you are taking phone orders, making the people in house wait 10 minutes kids screaming every one hungry and it takes 2 people to take a phone order?? Very quickly you find out the " WINGS" they keep bragging about are not only not on the bar they are 3.99 extra for 5 wings, they aren't even unlimited and of you want 5 wings, buffet,and drink it's 10.95 WHAT. The salad bar is miniscule (just like the old one) and they made it so hard to get to if you are shot and the green peppers are in the back you are SOL. The "SOUP" is Cavatappi which seems to be the not noodle this place has ever heard of pasta salad, soup, pasta and sauce all the same noodles. Anyway the soup is water with Cavatappi, you only have one choice. Lastly the "PIZZA" is extremely bland. Mostly cheese and doughy, which is undercooked. Every kind I tried looked delicious, but failed badly to deliver on taste. The order you own pizza is a joke because when they are busy you will wait forever as well as desert there wasn't one cream cheese brownie the whole time I was in there and we had to wait forever to get undercooked cinnamon rolls. Best bet take your $5 and change to Little Caesars and get a large pizza you will thank me later! read more

Took a large group of students and will not return. The floor was beyond sticky once you walked in but that can be overlooked. The pizza was not bad, but the dishes were absolutely horrible!!! Plates were not clean greasestill on them, food particles, and who knows what else. Will Never Return. read more

This place was filthy. All of the tables weee dirty with dishes on them. The floor had mashed in food all over the place. We had to clean off a table in order to sit down. We were told our pizza would be ready in about 10 minutes. After 15 minutes and no one calling out order numbers (numbers are the receipt so assume they are there for a reason?). I went up to find that our pizza was under the counter. Really? They don't know how to clean or let people know when their pizza is ready? Disgusting place!! read more

NO food, manager ignores customers. I was there for a good part of an hour. They never had more then a few slices out, and the line of customers waiting to eat would take them in seconds. He also ignored the line of customers at the door waiting to be rung up. read more

Cicis Pizza - No Food No Service - Pizza Near Me - Matthews, North Carolina

The tables are so close together several of the chairs are unusable even for children. The tables were filthy and we couldn't find a clean place to eat. We visited at lunch and several of the pizzas were cold. None of the soda choices would mix correctly so we had the sweet tea which was so hot it was steaming and melted a full cup of ice. We also saw one of the kitchen staff accidentally hit another in the head with a stack of large metal trays as he plowed through the kitchen area. I feel like I need to go home and take a shower after eating here. read more

Good value. Just OK food, but I came here for the kids not me. Clean, quick, and convenient lunch spot for the family.

This is the nastiest restaurant I have ever been to! The tables and floors are filthy and greasy. There was no pizza on the bar and what was there was Old! When I requested a pizza I got an eye roll in return... My requested pizza never came out. The vegetables on the salad bar were rotten. After making my salad and sitting down I found a black coarse hair in my salad! The restroom had no toilet paper or hand soap! The absolute last straw is when my husband and son went into the Men's room and there was feces in the damn urinal!! The whole staff looked like thug felons with their pants drooping and underwear showing. The Health Department needs to close this place down!! Disgusting! read more

I'm not a fan of cici's but I took my daughter and cousin last Wednesday a 5 and 6 year old who likes pepperoni can't get better than cici's. I ordered me wings, I was told it would take 12 minutes so we had been there about 20 the girls had ate their way through a couple of plates of pepperoni. I finally asked about my wings, it was really busy this night right before Christmas a bunch of kids on vacation I got it. Finally about 30 or so minutes later I was told the cook forgot my wings, I wondered how was that possible? But just figured don't fuss ask for my money back let them eat more pepperoni and move on. So sure enough I was given my money back for my wings and my daughters meal. We had been there about an hour and the wings were finally done she gave them to me any way, I thought that was sweet even though she didn't have to plus she gave me my money back. So moral is even though I personally don't like cici's's pizza, the staff at this location are very nice considerate people who went over board to make sure my visit at cici's didn't leave a bad taste in my mouth. read more

Quick and convenient. The pizza is what it is. If I have the kids in tow can't beat the value.

This place was legit god awful. There were zero to no pizzas even there. Poor quality tables. Hardly any workers doing their own job. People that are just eating there are plain rude. Don't even get me started on the workers. Only one doing their job was the custodian. Pizza was flat. Cinnamon rolls were hard. Brownies were flat and dry. And so was the pizza. Overall, like I said, this cici's was the worse I've ever been to. read more

I have ate at SEVERAL Cici's locations. This was BY FAR the worse place I have EVER been too. I always take my kids to Cici's, since the price is fairly decent. I walked in, paid to an employee that rang me up incorrectly and spoke hardly any english. We sat down and went to get the drinks.. the games are so close to the drinks that it was cluttered with kids. Went to get the food... no selection. The pizza was disgusting and cold. The sauce to dip (marinara) was atrocious and disgusting. There was no cucumbers nor cheese on the salad bar. The dressing was hot. The deserts tasted like cardboard. When I went to ask for corporate they manager, Mike, gave me coupons to try to pacify me. I WILL STILL COMPLAIN!! I can't believe how horrible it was. The person NEVER came to empty the plates off the tables. DO NOT EAT HERE!! read more