Cinnabon is a mall staple for sweet treats. Unfortunately during our last visit our bun was under baked (too soft and doughy), and a little light on the icing. read more

Cinnabon - Classic Roll. Under baked unfortunately. :( - Bakeries Near Me - San Jose, California

I love the sweets from Cinnabon! I've only been to this particular location inside Eastridge Mall once. It's in a very food location. The service is ok. They get overwhelmed quickly. I'm very disappointed in the quality they display of the buns behind the counter. Cinnabon is known for big fluffy buns with a good amount of sweet icing. This location seems to exploit Cinnabon lovers by lighty spreading the icing to give you a reason to "buy" an extra side of it. The dough itself is tough as well. The owner needs to assure that everything is consistent with what is advertised in the ads hanging around, and with other Cinnabon bakeries. I will not give up though. read more

Cinnabon - One lazy Cinnabon - Bakeries Near Me - San Jose, California

I fell into temptation and made a stop here despite my best intentions to eat healthy today. I always get their classic cinnabon which is gooey goodness. The staff was pleasant and friendly. This is one of the quieter corners of the mall so there was no line either. read more

So far, I have tried the classic Cinnabon, caramel pecan cinnamon rolls, and center of the roll (THEY ARE ALL GREAT). My family and I have relied on this location for our Cinnabon fixes for several years now. This place is consistent in quality and the customer service is generally laidback. read more

Cinnabon - Original cinnabon - Bakeries Near Me - San Jose, California

My daughter got a regular cinnabon and she said was "normal", prices seemed to have gone up; $6.79 for a cinnabon. I got a cookie, not realising it was a choc chip cookoe baked over a mini cinnabon. It was pretty dry, wouldnt recommend; $3.49. read more

Cinnabon - Bakeries Near Me - San Jose, California

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Hilda and Valeria provided great customer service . They greeted my mom and I with a great smile and attentive to our order . Thank you :)

Yum! Came by today around 6pm to grab a Cinnabon. Fast service! Cinnamon bun was very soft and creamy. Definitely one of the best staff crews I've encountered at this location! All the crew members especially the guy with the red shirt, manager maybe, was very uplifting and patient. * Cinnabon is located near JcPenny's across from Payless Definitely swinging by soon! read more

Cinnabon - Bakeries Near Me - San Jose, California

During Friendsgiving, someone brought Cinnabons for dessert. They arrived on Sunday, November 25th around 6pm. They were the smaller cinnamon buns. And we had extra icing. I remember sharing a huge hot Cinnabon back in the day with a girlfriend. We used to do this every time we were at the mall. So it was kinda nostalgic having this. Since they weren't hot, it wasn't as good as I remember. And super sweet. I guess my older palate can't take all the sugar. Not to mention the zillions of calories. Good memories, but too sweet for older me. read more

Cinnabon - Cinnabon - Bakeries Near Me - San Jose, California

Cinnabon can do no wrong. I find myself craving Cinnabon quite often, and if it weren't 800+ calories per roll, I probably would come here all the time. My go-to is the pecan Cinnabon (no caramel) when I want to treat myself. It's nice and gooey, and the pecans add a nice crunch. read more

Cinnabon - Bakeries Near Me - San Jose, California

Great customer service from the young man working register tonight [Thursday, September 6th]. Thank you for being polite and full of patience. Not being much of a Cinnabon fan since I made myself sick from gorging on Classic Rolls and Pecan Cinnamon Roll, I haven't visited one of these businesses for [@ least] 9 years!! Since my guy is a huge fan of churros he couldn't help but swing by and test out their new Churro Swirl. With this item, you have the option of buying the cinnamon treat as is or have it as a cream cheese frosting sandwich. We walked away with two churro swirls thanks to the BUY ONE, GET THE 2nd for $1 offer. No joke, this was one of the best churros I've ever had. There was the perfect amount of sugar and cinnamon coating and the churro was cooked to perfection. There was a good crunch on the outside and chewy in the center. Hope on this item while you can... it's only being offered for a limited time!! read more

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Wandered here @10am to grab a morning pick-me-up. The scent of cinnamon and sugar is overpowering here (in a nice way). There were two employees busy at work when I arrived. One of them stopped to assist me once I reached the counter. Not quite sure how long the cinnamon rolls under the heat lamp have been sitting there for... but those were the rolls given to me. The mini rolls were hot and glazed over with a gooey icing. Unfortunately, the icing has an overwhelming smell of cheap chemicals. Not sure what happened... within the vicinity of the shop, the rolls had smelled lovely. Guess you never know what you're actually getting until you have it right under your nose! Ultimately, the taste (and smell) don't merit the extra calories gained. I'd recommend finding another fix for your sweet tooth! read more

Cinnabon - Mini bons. - Bakeries Near Me - San Jose, California

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Gosh darn I love Cinnabon. One of my top favorite places to go to get a sugar rush. The staff here are pretty pleasant to interact with, and the Cinnabon's always seem to be freshly made. This place is pretty dangerous, I always tell myself I'll eat half and save the other half for another day, but before I know it I've devoured every last bite. You'll be greeted with the sweet smell of cinnamon and sugar, so you'll know where to find it. But just in case, this Cinnabon is conveniently located inside Eastridge mall, right when you walk in from top floor entrance. I hope you will find it as tempting as I do! read more

Cinnabon - Inside - Bakeries Near Me - San Jose, California

Customer Service is Awful! Manager and staff not friendly! i called in advance for a fresssh 6 pack cinnabon and they gve me unfressh pack i had to call them again and complain i tld them i want a fresh pack not reheated pack the n i come back to stre they tld me cme after an hr and i did and they tell me i have to wait 25 minutes again so whats the point of calling for my complaint and get me a fresh pack if i hve to wait for 25 minutes! Manager was heartless she didnt even say sorry she jus says i gotta wait because people were on the line but there was only 1 person? very bad experience in eastridge cinnabon! if people cant tell by fresh they will jus gve u reheated cinnabons! i can tell because it aint chewy! for sure im complaining to the big boss about this! read more

Very rude customer service. I went to redeem my birthday points and asked for help to redeem them. Which they didn't help me and continue to talk to each other. I then learned how to redeem them and she told me to go back and it deleted the points. Which she knew it was her fault and keep trying to say it was my fault. She made me pay full price for my order when she saw that I had my points to redeem. The server was Lisdelena C was very rude. The other employees very as well very unhelpful and were just talking the whole time. read more

My Mother loves the Cinnabon's here and so do I. We come here from time to time to satisfy our cravings of Cinnabon's here! When they are freshly made and you come at the right time- they taste perfect. The texture and icing just melts straight into your mouth as the texture is a bit soft and chewy- just perfect. X- Last night I ordered 3 big Cinnabon's and 1 Cinnabon churro sticks. As I ordered, there was a new trainee, Son, who took my order and had me repeat myself 3x and handed me 1 of the 3 boxed by hand and said "here you go". Excuse me? His coworker, Danny, then apologized and asked me if I wanted a bag and helped me bag all 3 of the Cinnabon's up. Is it not common sense to bag up the Cinnabon's instead of having me hold 3 boxes and 1 Cinnabon churro sticks just walking around? -This location is located inside Eastridge mall. -Across from Red Robin's and Tomi's. -Bathrooms are just down the corner. -Couple tables with a few chair for seating. -Lines can be a hit or miss when you go. read more

Cinnabon - Big Cinnabon and churro sticks! - Bakeries Near Me - San Jose, California

I love this location! The kitchen is super clean, the staff is efficient, and most importantly, the buns are delicious. I've been to the Oakridge location, I do not recommend it. The buns were dry, and the staff is mediocre. I even tried calling the Oakridge location to check to see if they have an item available, but they don't have a business phone in service. Go to the Eastridge location, it's worth a drive. Kudos to the Cinnabon in Eastridge mall. read more

It's been literally 27 years since I last recall eating a Cinnebon from this exact location. I had moved away from the area and for whatever reason never had another ever since. That is until today. I found myself visiting some friends and we ended up at Eastridge. Wow this mall has changed so much! But that's a different discussion for another day. Anywhoo, as we walked around, to my surprise what didn't change was this Cinnebon! It is still here in the exact same location. Amazing! And the sweet aroma just was too good to resist. So I stopped in front of the store, rolled my eyes in back of my head, and took a long deep inhale of that sweet infusion of Cinnemon and fresh hot bread. And as I opened my eyes I saw one of the employees looking at me with a weird look. I must have looked like a crack junkie lmao. Embarrassed, I had to buy a six pack and me and my friends sat down and dove right into the hot gooey goodness that are these Cinnebons. And OMG, it was like being reunited by my favorite soft pillow, these were so damn good. While the mall has changed since those 27 years, thankfully these Cinnebons have not. So delicious!! I just took away one star out of a perfect five because these were a bit pricey, NGL. Can't recall how much they used to cost, but seems they are way more expensive now. read more

This Cinnabon is good the day they open up and its still good til this day. The location is still at the same place in Eastridge. I love how its stay hot even when I get home. Pros: Clean Friendly workers Cons: Not enough tables. Close to the restroom. Some times the line can be long. read more

Went to Eastridge this past weekend for one reason and one reason only: some yummy Cinnabon! This place is situated in the mall near JCPenneys and has been there for as long as I can remember. I ended up going here and getting to line and ordered the main cinnabon roll. This came warm with cream cheese and cinammon taste. Tbh, it really hit the spot with a yummy dessert (not thinking of the calories). Would highly recommend one to check this place out if you are craving a yummy cinnamon roll! read more

Would be great if their staff wasn't stoned out of their minds, felt like I was talking to a 5 year old trying to place my order. I ordered mini cinnamon buns and somehow the idiot mistakes it for whatever this is. Trash. read more

Cinnabon - "MiniBon CinnaPacks" - Bakeries Near Me - San Jose, California

Cinnabon is a forever classic. No longer a diet buster if you get a mini. I don't know when they got so expensive though. The customer service has always been good. Treat yo'self before the price goes up! read more

Ordered DoorDash Caramel Pecan rolls order of 6 all dry and stale. Big waste of 38.00. Nasty save your money. Can not believe they gave me old ass cinnamon rolls. Horrible horrible horrible place read more

Cinnabon - Old stale cinnamon rolls - Bakeries Near Me - San Jose, California

I give this specific cinnamon 5 stars because of how good it is. Every time I'm near this place I always smell that inviting cinnammony smell of a warm, delicious, baked cinnamon roll just waiting for me. The place looks very appealing and is very clean with someone always there so that you're not left hanging. They have a variety of goods for people with a sweet tooth and also have lots of drink options too. Overall this place is real nice with good service and delicious baked goods. read more

Wanted to try something different for a change. Ordered the choc chip cookie. It's a large cookie stuffed with a piece of cinnamon roll. The cookie itself was delicious. I didn't taste as much of the cinnamon and the breading inside gave the cookie a marshmallow like texture. Don't get me wrong, I ordered two and ate them both, but i feel like it definitely could have done without the breading. Maybe just a cinnamon drizzle mixed in would have been better. read more

Oh- come on! Everybody loves a Cinnabon! How can you not love this ginormous hunk-a fluffy, cinnamony, creamy, yumminess? Sure it's about a billion calories- but you are walking through the mall- why the hell should you care?! The only time you should care about the trillion calories is if your significant other happens to bring a BOX home. Oh yes he did! But it had been at least 4 years since I've had one so I indulged. I decided to put a couple in the oven so that our whole house would smell delicious. Ah- how I love the smell of something baking in the oven! This was a treat, because lately I usually only have time to bake when my good friends Betty and Duncan are around. The Cinnabon's were simple enough- 10 minutes later we were in cinnamon heaven! You can even freeze them! read more

Well, it's not so much of the customer service. It's that new cookie they made with the cinnamon roll in the middle. For a Cookie that cost $3.59 after taxes it was definitely not worth the purchase. The cinnamon throws off the taste in the chocolate chip cookie and Also makes it more sweeter than it needs to be. My opinion, just stick to the cinnamon classic roll only. The cookie cinnamon is not all that great read more

TO DIE FOR Literally... considering how many artery clogging calories there are probably in the frosting alone.... BUT MY OH MY. If I suffered a heart attack due to one of these babies, I'd die with a smile on my face. Ok, great. Now I want one. read more

Go to store told not open till1100 ok come vack a 1110 they say they are not ready they have nothing ready .if this was my store they would be looking for a new job . If you open at 1100 you need to be ready at 1100 not start to bake at 1100. read more

I loved this Cinnabon ever since I was kid. These cinnamon rolls are so delicious!!! Pros: Can watch them make the cinnamon rolls Really nice staff Good selection Really Clean Cons: Very limited seating Long line at times Super close to the restrooms Only complaint would be to have more samples :o Also they don't give you extra frosting for free anymore read more

Cinnabon - Yummy in my tummy. - Bakeries Near Me - San Jose, California

I ordered mini Cinnabon's for my students. My brother went to pick them up for me. He said the employee finished my 11:00 am order by 10:30 am. They were still warm when it got to my school, and it tasted fantastic! It was so fresh...just perfect! They also packed plates, napkins, individually wrapped forks and knives. Such good service! Thank you so much! Will definitely order again! read more

one of my favorite spots when craving cinnamon rolls , you definitely can't go wrong with a Cinnabon! I been coming here since i was very young and now i get to bring my own kids as well .I love to buy the medium size rolls and love when they are just coming out of the oven! I highly recommend this place to anyone craving a sweet treat... read more

Cinnabon - Delicious!!! Freshly packed out of the oven - Bakeries Near Me - San Jose, California

Watched Undercover Boss and was craving for Cinnabons. Arrived and was disappointed that this store lacked the friendliness and customer service as the stores I saw on tv. The cashier who helped me never made eye contact; she kept looking outside of the store, as if she was expecting someone. It made me feel uncomfortable; like I had to watch my back and prepare to defend myself. Watched Undercover Boss and was craving for Cinnabons. Arrived and was disappointed that this store lacked the friendliness and customer service as the stores I saw on tv. The cashier who helped me never made eye contact; she kept looking outside of the store, as if she was expecting someone. It made me feel uncomfortable; like I had to watch my back and prepare to defend myself. read more

The workers working at around 650 pm on Thursday, January 19 were very nice and helped me choose the best one. Thank you!