3.5 stars You can smell this place a mile away. It is located next to the hallway to the mall's restroom and every time you have to use the facility, it makes you crave it. Weird association but its' true! read more

Every once in awhile I "need" to get one of those sweet, ooey-gooey Cinnabons. You know what I'm talking about. Sweet, sticky white icing oozing over the cinnamon swirled sweet buns. I always stick with the classic. I think I might've tried the mini buns and the twists once, but otherwise one original Cinnabon is what I stick with. I always get a Cinnabon at the airport, so I associate eating them with going away on vacation. However, when I worked near Eastridge, I would occasionally pop in to get my afternoon sugar rush. Yum! read more

Cinnabon - Bakeries Near Me - San Jose, California

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Can't go wrong with Cinnabon! Their locations in malls are like sirens luring us in with their delicious smell. Common, are you telling me the wiff doesn't hit you and the desire comes? This location has been in Eastridge for years. Their cinnamon rolls never disappoint. Service is nice enough. And you always leave happy. Because it's CINNABON! read more

Cinnabon is one of my most favorite desserts to eat after lunch, so I was pleased to see that Eastridge Mall had one! We shared a center of the roll, and I was glad that the worker heated it up automatically for us without asking. Not sure if that's usually what they do, but I was happy with the customer service too. While we were paying for the cinnabon, the worker took time to even ask, "How's your day going?" I am finding that customer service quality has been going down recently at some establishments, so I was pleased to see that Cinnabon's employee was smiling and helpful. To top it off, the center of the roll was delicious! If you want a smaller snack, they have minis too! Every appetite is fed here! read more

Cinnabon - Center of the roll! So yummy! - Bakeries Near Me - San Jose, California

Really good place for pastry and coffee or other drink. Underrated? Absolutely. Really nice people work here, too.

How dare you think you can sale old stale food. This place deserves no stars for serving day OLD CINNABONS. Yesterday night I had a craving for something sweet with cinnamon and pecans so I came here after work. Around 7:15pmish. I was surprised there was no line because there WAS always a line here at this time of night. I figured it was slow. no it was the people behind the counter trying to sale me old cinnabons. 2 cinnabons for $10 so I got the box of 6 for $15.99. The cinnabons in the box looked old so I asked for a new box. The guy didn't even bothering answering me and continued to give me the box. Apparently, the box had been sitting on the counter since 2pm. The asian girl tried to assure me the cinnabons last 3 days outside and 30 days in the freezer. How disgusting! It is summer. You do realize if you leave frosting outside for more then a day it tastes somewhat sour. Even when I ask for a new box you sale me old cinnabons anyway. I came home, tried one which was old stale and tasted more then a day old. so I put it in the microwave for about 25 seconds still tasted the same. nooked it for an additional 15 seconds and the frosting tasted so old and sour it was disgusting!!! And by the way the pecans are stale. I called the number they have on yelp to complain. I was not surprised the number was disconnected. read more

I don't eat these very often - or ever, really. But there's one time when they're all I can think about... When I'm sick. I'm not very good at being sick, generally speaking. I hate being stuck at home. I hate feeling like crap. I can't stand laying around all day because I'm too tired to do anything else. I hate getting no sleep because I'm coughing up a lung all night long. I hate missing work (that PTO would be better spent lying on a beach somewhere). But in the end, there is one thing that helps me feel a little bit better (aside from codeine): an ooey, gooey Cinnabon. It's warm. It's delicious. And when you don't have an appetite for anything remotely healthy, it's a great option. Calories be damned. I need the strength to fight off the sickness. (Extra frosting, please.) read more

Very good service vert attentive not five stars because i didn't like the coffer horchata

Cinnabon is one of my favorite place to get dessert! It is my only favorite place to get the sweetest dessert. XD I love it even though I'm on a little strict diet, Cinnabon is still my favorite place to get dessert. I don't crave for it much but at times I might. :) read more

I swear I never crave Cinnabon.. Not once in my life but I was really hungry didn't eat anything all day and couldn't walk much further to anywhere else This Cinnabon is surprisingly busy for being so small .. Is there another one in this mall? I was at the one on second floor next to JC Penney ,.. Anyway anyone , including me, who gets in line at any Cinnabon automatically looks like a fat f**k :) but whatever. I got the pecan bun, it has a weird aftertaste to it but I still inhaled it so I should just shut up. Service is whatever, I would just try to hurry up the line to have to deal with the least amount of time if I worked at a Cinnabon inside a mall also. Props to them for giving at least mediocre service . Also, playing Dido's "white flag" while I sit alone and eat an entire Cinnabon is very sad looking read more

This place a does not cater to client the make up there own policy on making you buy old Cinnabon instead of the new once the came out fresh. Please explain to me on how a fresh 4 pack of Cinnabon and old are different price. Also Orlando told me it fresh but couldn't tell me when he made it he said by code smh this dude full of it if your in customer please listen to customer wont be back at this location have a bunch of kids Running this place read more

Delicious,amazing, scrumdiddlyumptious, fresh The service was friendly and fast! They have these mini cinnamon roll bites which makes them the perfect size for sharing. Was not a big fan of the blended mocha coffee drink we got. tasted very watered down. But the cinnamon rolls rock! read more

Uhhhh how can you go wrong with Cinnabon! Oh yeah service lol try not to run out of that Famous's Cinnabon coffee drink guys

Just bought giant Cinnabons yesterday . Love the service. The male employee at the Eastridge location has been there for awhile. He is personable and charming and knows how to promote the product with a smile. My reason for scoring so low, is that I swear they have changed the dough recipe. The bread was not gooey & soft; nor was the unique creamy sauce and cinnamon flavor present. The bread was dry and tasteless. I bought two big ones from the tray under the lamp.Was only going to get one like I usually do however Mr. Cinnabon convinced me I should bring one home to hubby. We both agree the bread was not the same. Sadly, we ' have lost that "loving feeling, woa that loving feeling....now it's gone, gone gone", woe ooh, woe ooh, woe". The good thing is there is one less excuse to pile on extra calories and carbs. read more

Bought a classic 6 pack and went home to give it to my nephews only to find a bug flying around inside. So gross! Came back to let them know and get a fresh pack and they didn't even apologize. This was my first time coming here and will be my last. read more

If you want to buy old Cinnabons that have been sitting around for a while, drying up under the heat lamps, this is the location for you. The counter help will tell you that you can't have the ones that are fresh and hot on the counter in front of you because apparently, they need to put them under the heat lamps to get old for future customers. And that's when you can take your business elsewhere and leave them an honest review like this one that calls them out for poor customer service and dishonest policies. read more

Was finishing up some school shopping with the kiddos and came to this location with about 10 minutes to spare before closing and the rude employee at the register refuse to service us. She stated they were close despite the fact that it wasn't 7:00p.m and there were other people in line. If you have a line of people waiting for service (we had already been standing in line before then) it is your job to serve them even though it's 10 minutes to closing. Never again will I return to this location. read more

Cinnabon is and will always be my guilty pleasure. It' probably has enough calories in one to keep me for an entire day. Warm cinnamon, rich creamy frosting, brown sugar, all in a sweet warm roll, yummmm, if I could eat any thing and not get fat I would have a cinnabon everyday. read more

Cinnabon is my weakness, every time I'm in the mall , I've got to have it. Cinnamon sticks is my favorite .The manager is very nice and pleasant. read more

I asked for a water witch I knew they have tab water they refused to give me water I had to buy it .... greatmall I just wanted to take my meds there on their phones and not even friendly .... kinds passed off on the water read more

love the cinnabons here. they are really delicious. always fresh and the people are really nice.

I was so excited to find Cinnabon on doordash so I decided to place my first order. I ordered a mochalatta chill and I even went on the Cinnabon website to see if it was what I wanted and it appeared to be a Frappuccino with whipped cream and chocolate drizzle on top so I was so excited to get it. How do I order arrived it was just a simple iced coffee. And I also paid for extra frosting and only got one instead of two but I was charged for both. And I tried to call to speak to the store but all I get is a busy signal. I'll never be ordering from here again I'm so disappointed read more

I don't usually eat the sugary stuff from here much, but it works once in awhile. I would always see them making fresh things all the time when I walk past, and it smells good, but I don't really ordered anything, but when I bought one of the dough things, it was pretty good, but it was too sweet for my taste. Maybe for other's it's not. Overall, it's good, but too much is a good thing. read more

Cinnabon is, arguably, my favorite place to snag a dessert. The Cinnamon Rolls are absolutely to die for. Few places serve desserts THIS good for this cheap. You can walk out of there for probably around $10, and that might get you enough to serve two. It's a restaurant like few others. It catches you at first bite, and keeps making you long to return. read more

Wow, I've been going to this Cinnabon since I was a kid... the gooey dough, with the smell of the cinnamon, the creamy cream cheese frosting, all rolled up hot and fresh! What can be better! I feel like getting one while I write this review! The only downside is it's filled with calories but, oh well.. I'll just hit the gym after I enjoy this Cinnabon roll mmmmmmmm read more

I think this location is smaller than most. I remember being in line and ordering one of these and there was a big fight going down and a bunch of cops came and dragged the dude right past this place. Some of the workers dont speak english very well... read more

I got a pecan roll.... The guy drenched it with salt.... super gross. I was really displeased with it and later ended up barfing with the excessive amount of salt. Defintely not going to this place again if this guy is working. read more

They had the most worst milkshakes I have ever had in my life It didnot even taste anything like a milkshake it was watery way too much ice was added tasted like water it was supposed to taste like Oreos I was still there I would ask for a refund on man I was hoping for a really good milkshake disappointment. read more

I love fat people... and jiiiizzz glazed cinnamon dough pieces. Like Nick Swardson when i walk by this place i say, "mmmmm..... i want to have sex with that." read more

This has to do with price solely and whoever owns this franchise. I find it appalling that the cost of 1 Cinnabon doubles for the holiday when there's isn't anything different in the recipe and I see no difference in staff or location size. The staff are helpful and don't dictate price read more

Best Service Ever!!!! Went to Eastridge mall n decided to try Cinnabon at this mall to see if there was s difference. WOW!!! What a difference from the Cinnabon at Oakridge mall. Eastridge Cinnabon workers were all on point. My purchase was fresh n not day old tasting. At Eastridge Cinnabon they gave me 2 packs of cream for a box of mini rolls. Great service! employees seemed like they enjoy working. Will Definitely be going to Eastridge Cinnabon over Oakridge any day. read more

Just literally left this location, and couldn't be more upset. I asked for a box of 6 Cinnabon rolls and the employee at the register told me they didn't have anymore when to the side of me they had at least half a dozen boxes filled Cinnabon's in them. What kind of bullshit service and place is this??? How are you going to deny something when it's in front of the customers face. I purchased 3 of the Cinnabon rolls since I couldn't get a box and paid the same amount as a box. What a huge disappointment not only they lie but they also rip customers off!!! They should be ashamed of themselves. read more

Ima big fan for Cinnabon. Love them!! But!!!!!! Please employees where a clean apron always... Especially when ur dealing with food n customers. Cuz it looks real disgusting with white/dirty smudges all over ur apron. N I'm speaking directly to that guy that wrks there. He seems sloppy. Like he didn't wash his apron for a month. Get it together cuz when I see dirty aprons. It shows that ur careless n that the restaurant is dirty, too. Next time I will have to say something to the manager. If I see that dirt apron again...:/. Unacceptable. :( would've gave five stars. But when i see dirty aprons..I feel the food is dirty too:( read more

This review is for the crew that had to work on Christmas Eve - they were quick, professional, and managed to be friendly in spite of how busy they were. Sorry our society demands that we (myself included) work on and around major holidays instead of being with our loved ones. Great job! And delicious cinnamon rolls. read more

super yum i loved the one i got which was covered in walnuts mmm i love anything with nuts on it my hub got a regular kind also the raspberry lemonade was delish so so sweet better than having a soda the crew was also very quick and polite i have never been here it was my first time and i grew up near read more

I loved their cinnabons.I always get the ones in the bag and it's my favorite :)