TLDR: Erik was very communicative and his team were great. Advice for homeowners below - do your…read moreresearch!!! We have a baby, and wanted to change the floors of a house we bought for durability and aesthetics before moving in. There were also a number of creaks in our floors, and we wanted to get them fixed. Erik's team was able to take off the carpet and existing pine hardwood, level the floor, and install the laminate we picked out. His team came at 8am every morning and they finished by evening when we came back. We did this before we moved into our new house, and we love the way our house looks and feels now. Erik (the owner) was the first to come do the consultation, he was quick, and to me he felt very trustworthy from the beginning. He was also communicative throughout the whole process - often on the over-detailed side. And among the other offers, his was reasonable in price (compared to others) and according to our quick timeline. That said, when you get work done you may come across hurdles and it's important you get alternate opinions. As first time homeowners, we assumed that getting flooring done is straightforward. Apparently it's not. We were warned that the initial quote may be affected by the state of our subfloors once they take out the existing flooring. We got an urgent call saying that there was a lot more unevenness in our floors than expected, and that they would have to pour self leveling throughout the entire house, which was a quote of 90 bags, at $150 each. We were told that was the only option, and were strongly encouraged to go this route to make our timeline. After getting evaluations from multiple other flooring experts, we got alternate advice for up to 12 bags of self leveling, max. Our home is only 10yrs old. 90 bags of self leveling is enough for an entire apartment building, and weighs over 2 tons. Apparently the only way to guarantee absolute evenness is if you just pour self leveling on the entire floor, and also easier for the workers. But we opted for the labor-intensive (but more cost effective) way of going through the whole house measuring each high point & low point, sanding down the high points, and only pouring in the patches at the low points. Needless to say, we rejected the proposed approach and Erik's team was able to handle the uneven subfloors with only 3 bags. Three. Unfortunately, this issue resulted in several days delay in the completion of our project, not to mention a lot of additional stress. We wish this hurdle had not happened. That said, we are proud to have not caved under urgency and stress - it would have cost us 13.5K! That said, after consulting quite a few flooring companies - I noticed that each will use different numbers for labor, materials, demo, etc. They also suggest different approaches like keeping quarter rounds on baseboards or ripping them off and attaching new ones. Adding transitions as an additional cost or not, etc etc. Get as many quotes as you can so you understand what is the average price you should expect to pay - they may charge differently, but at the end of the day they have to meet their numbers to pay their guys and still make a profit. Flooring costs more than I expected, and most of the quotes I got were 14-20K for 2 story house around 2000sq ft. (Bathrooms excluded). At the end of the day, we love our new floors. Erik was extremely communicative through the whole process. His team was hardworking, and finished the work before we had to leave on a trip. They were detailed for the part of the floor which met the fireplace, making sure it was flush against the uneven hearth tile. There are barely any squeaks left in the house. They came and resolved any concerns we had. They were flexible with movers coming as they were finishing the last day. All in all, although there was a hiccup in the process, we did have a very good experience with Erik and his team. And, I'm confident he will recommend the spot patching method for leveling the floor for future clients. Thank you for making our floors one of my favorite parts of the house now, Hardwood Plus!

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

Replaced siding which has been behind deck we removed. Did a great job - Jay showed me everything…read moreafter they removed the old failed siding- shows me that the plywood behind it had not failed. Jay is a great, patient communicator. After replacing some siding, they did an entire exterior painting for us starting with prep like scraping/removing bad caulk, re-caulking and power washing to remove grime, etc. End result for us is peace of mind and a great looking house. Thank you, Smith Exteriors! Charlie and Jen Kent, WA

I was disappointed by the lack of professionalism regarding my recent inquiry. Within five minutes…read moreof submitting my project request, I received a blunt response stating that they do not perform that type of work. I would have appreciated a more helpful or courteous explanation rather than such a dismissive rejection.

cannot recommend Quang and his crew highly enough! They recently installed oak hardwood in our…read more110-year-old home, and the results are beautiful. Quang offered the best prices, was always on time, and his crew worked incredibly hard with great attention to detail. What truly sets him apart is his ability to problem-solve. Our historic house came with a bundle of surprises, including a sagging floor and subfloor issues. Quang knew exactly how to handle it, even building a support wall in our basement to make sure everything was structurally sound. Even after we moved in, his customer service was top-notch. We asked him to take care of a few minor details, and he was on time and on point every single time. I would hire him again in a heartbeat

Henry and the team know the business. They didn't try to sell me, in fact, they educated me and…read moregave me better ideas on hire to preserve my hardwood floors for yours to come. Their pricing was much lower than competitors and their scheduling was spot-on. Highly recommend.

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

Vlad and his family did excellent work on our 60s oak hardwoods that had been covered by carpet…read morepreviously. We wanted the floors revived and refinished before we moved in, and Vlad and his brothers were communicative, transparent, quick, and professional. Our project was split into multiple steps (because of us, not them) and they graciously planned around us and came back multiple times throughout the project. They even gave us the suggestion of starting the floors, and then coming back to finish them after we finished painting walls because of dust, debris, etc., to make sure we were happiest with the end result. When we had questions or any concerns, they were quick to call, give tips, and come back to assess or change something based on our preferences. They even gave us some of the product they used so we could match our baseboards and fill them the way they suggested. I would highly recommend them for any flooring project.

I would give extra stars if I could. Our project was definitely beyond a do it yourself. We had…read moreold cement steps that were initially poorly made and over many many years settled to the point that we had a 12 inch raise. We wanted that fixed but also something that added a great look to the front of our house and was reasonably priced. We got more than we could have expected. Will be reaching out for future projects.

I reached out to Terry to help with a few small projects including the tough task of getting to a…read moresmoke detector in a room with 30 foot ceilings. After calling him and talking through the project he asked for pictures to help him assess things, he asked good questions, and was clear about the cost and timing of his service. He showed up on time fully prepared to complete the work and was efficient in doing so. I would highly recommend his services. I will definitely be calling him again when needed.

I was extremely happy to have worked with Jon at Kitchen, Floors & More at Kent for my kitchen…read morecabinet redesign. Jon is very knowledgeable and extremely helpful. He spent more than an hour to help visualize on computer what the cabinets would like, given the design and placement choices, he was very patient throughout and provided his inputs based off of his experience and contributed towards the success of my project over all. Thank you Jon, for your kindness and willingness to go above and beyond to make my cabinet installation project a breeze.

We purchased our cabinets from Jon and Cameron. They were very helpful in guiding us through the…read moreprocess. Great customer relations. We love the cabinets. I will update with pictures when the kitchen is complete. The Wylies

David did a great job with my 26 year old hardwood floor full of scratches and what seemed to be…read morepet damages. He was communicative, patient, and efficient. For a smaller job like mine he offered a competitive value. I would recommend his business to anyone refinishing their hardwood floors.

I've worked with this company 4 years ago and again recently because of the premium quality. As far…read moreas service, they brought all the red oak to install and I changed my mind and they took it back and brought white oak without any hesitation. They made sure I WAS SURE and worked with me politely and patiently throughout. Highly recommend.