Enver did a fantastic job quickly diagnosing our oven issue. They were open to me finding a…read morereplacement part at a better price than they could offer.

We chose this company based on the volume of good reviews. Aleksandr was our technician and he was…read morethe most polite and informative tech yet! Service appt was confirmed quickly, with good communication on arrival time. Aleksandr explained the anatomy of our broken fridge with really thoughtful and honest suggestions. We will undoubtedly contact this company for any other issues (we unfortunately have a lot of LG appliances).

From time to time, we have had issues with our Kitchen Aid trash compactor. It has a tendency to…read moreshift a bit and the metal switch that is supposed to trigger it to stop can get bent to the point where it is not functioning as intended. Unfortunately, a lot of companies have stopped making these appliances, and a good number of appliance repair companies refuse to work on them. NT indicated that they were happy to help, and it was easy to book a timely appointment with Nate, the owner. He arrived when he was expected, and did a great job getting us up and running. He is also a really nice person, and it was a pleasure meeting him. Prices are fair, and he provides a warranty for his work. Should I need more help with our appliances, he is the person who I would call. You should too.

Nate was amazing. This is the second time we have used him. He is honest and reliable!…read moreHe gave me great advice on my dishwasher and didn't charge me when he said it wasn't fixable. We just had him out to fix our washer last week, the pump went out after 10 years. He got the part and had it installed and working within 3 days! I will use him for all of our appliance repair needs!

Same day service even on New Year's Eve I was able to tell…read moretech code and we both knew it was the drain pump had part in hand when he showed up fixed I less than an hour Highly recommend this service

Excellent service! Answered my call immediately and scheduled an appointment for the next day…read more Repaired our dishwasher in less than an hour. Vitalii explained everything precisely. I highly recommend this company. I will be calling on them in the future for my other appliances.

Illgar was prompt (he called minutes after leaving message), professional and very reasonable. He…read morehad repaired our dishwasher a couple of years ago. He repaired our refrigerator right away. We'd recommend him for any household appliance repair.

This review is over 6 months overdue because Ilgar came to our house in December 2025 to fix our…read morerefrigerator which started to not stay cold, the frig part was only going down to 55 degrees and we thought the motor was shot after only 6 years ,Ilgar came to the rescue and he fixed the problem. Ilgar saved us hundreds of dollars. I highly recommend him. Two Thumbs up!

After more than 20 years of faithful service, our built-in Monogram microwave oven reached its end…read moreof life, so I went to Nelthorpe on a Saturday morning, to get some help replacing it. I brought photos and model information, so that we could do a replacement without major kitchen cabinet modifications. Our salesman was Greg .. and he definitely did not try to hard sell us the more upscale Monogram units, although I did decide that this would be a good choice for us. We then scheduled a visit by their in-house installer, Shane. Shane did detailed measurements, and was able to confirm what would work for our kitchen. We placed our order, and his labor rate for the needed modifications was very fair. When the microwave reached the store, we set up our installation appointment, and the entire experience was perfect. Shane did a great job making the needed cuts, resulting in a perfect fit. The new unit looks great in our kitchen, and like our other monogram appliances, it is a great product.

My experience was not as wonderful as many have stated. I am hoping it was just a one time thing. I…read moream not going to go into story time with details, but my first impression of my sales guy was very less than. Received my so called new dryer, but it arrived broken, a few days later they did come out and fix it. Not 3 weeks later the dryer stopped heating and started to make a screaming sound. I contacted Nelthrope and they stated I have to go through warranty which can take 2-3 days. I was out of a dryer for 3-4 days already and it was during the rainy days, so hang drying was not an option. I received a call from the warranty service repair business, and the earliest they could get me an appointment was in 2 weeks! I called Nelthrope and they told that they can't do anything about the scheduling time. I requested to return the dryer, and was told I needed to contact the manufacturing brand of the dryer if I wanted to return the dryer. All I wanted was either a replacement dryer or come get the broken dryer and refund me back. Simple. I don't have time to be out of a dryer for 2 weeks and I am elder, so going someplace to dry my clothes is not an option. It was a yelling fight on the phone and finally the person agreed to come get the dryer the next day and give a full refund. I did get a couple of calls the very next day and the person was very apologetic for the service and the phone conversation prior. My problem here is this, I truly felt like I was completely taken advantage of and lied to regarding the "new dryer". Things were said during the sale that did not add up after the sale, then to have the dryer stop working less than a month was a big red flag. The original sales person whom I called in the beginning was triggered by my usage of descriptive words I used for the dryer, to the point he was yelling at me over the phone and was down right nasty. My exact words were: "supposedly new dryer." Yup, he completely lost his mind. Yes, they did make it right, but not until I had to yell and explain my point of view and dissatisfaction. It was like they sold me a bad dryer and now it was my problem to deal with it and they just wanted to wiped their hands of it. Hopefully your experience will be better than mine.

Washing machine would not empty the water, did the best DIY I could and then made the call…read more Glad I did, super professional and did an amazing job and very fairly priced. Same day service BTW. Absolute legends!

My dryer quit running this morning. I sent a request on Yelp for repair. Rauf responded within…read moreminutes. He gave me a time slot early afternoon. Showed up on time and fixed my dryer. I couldn't be happier.

Service was great, tech Roman was polite and professional. He completed the job timely with no…read moreissues, with full functionality restored

My refrigerator suddenly started making noise and after getting the run around with Samsung I put…read moreout an SOS on a weekend. Pro Miller responded right away. They sent a technician out within 2-3 hours who diagnosed the problem. The part needed to be ordered and arrived in 2 days. He promptly returned, fixed it, and my fridge is back to normal. I'll definitely call again should any other appliances needed fixing in the future.

Josh came out to repair the ice maker in my Kenmore elite refrigerator. I had tried everything. He…read morediagnosed that some insulation was missing that I couldn't see. Also, that since I had Culligan filtration in my home, that the filter in the fridge didn't need it water filter, and was affecting water pressure to the ice maker. Finally, Josh cleaned out the back of the fridge. And he advised me on better temperature settings to use. OUSTANDING help from Josh. This is my go-to now when something breaks!

Excellent service - my 29 yr old refrigerator looks and acts like new. Thank you! Serviceman…read morearrived on time... he was polite, clean cut, cordial and very efficient.

Garbage compactor repairs requested repair on Yelp and Bulat came out to repair our broken…read morecompactor. Tech was on time and very professional. Although our machine was unrepairable, Bulat went over and above to find us a solution! Highly recommend them for your appliance repair needs ;)

Very quick response & professional. The Quote seems very reasonable. I haven't used this companies…read moreservices yet...

Jeriamie was outstanding and did a great job. He actually came a little early and did remomoval and…read moreinstall of wall oven/microwave combo in under an hour. Plus provided helpful tips.

I've used this company and Jeramie twice now and can definitely recommend him. He seems very…read moreknowledgeable and was very clear about what he felt was best for my appliances. For our washer he even suggested I order the part on eBay so I could get it cheaper. I appreciate him looking out for my wallet. We'll continue to use his services (hopefully not too often ha ha).