Ben is a great repairman. This is the second time we've had him out to fix an issue with our refrigerator. This time it was the ice maker, and it was a perplexing issue. The machine leaked water when filling with water, which caused the ice to stick together. He persevered, having come out 4 times trying to fix the issue, without charging us the last couple of times. He was finally able to resolve the issue by installing a second new ice maker, saving us from having to buy a new refrigerator. I highly recommend him and would not hesitate to call on him again. read more

Ben is amazing ! Professional and courteous. Support local small business .. call Ben today!

Everything you want in appliance repair service: Extremely professional and knowledgable. We called Ben, described our problem and he came in with an idea of what was wrong. He came in and skillfully diagnosed it and repaired it - works like a charm! In fact, better than it has in a long while. He does not try to upsell you, and treats you and your property respectfully and fairly. Outstanding communication - very small appointment "window" and calls to let you know when he's on the way. My husband - an engineer- was impressed with his obvious knowledge and his efficiency. Definitely our go to! read more

Thank you Ben for repairing my warm refrigerator. Quickly diagnosed issue and fixed it promptly. Highly recommend Ben's company and repair services A++ read more

I have tried to get in touch with this business but no luck. They don't answer their phone and their mail box is full so you can't leave a message. What a way to run a business. read more

I needed a refrigerator shelf repaired due to a broken frame. The part that was ordered for the repair was not the problem so Ben searched for a replacement frame & was having trouble finding one so in the meantime, he made his own repair "part" that worked as a perfect substitute for the frame. You will not find a more honest & kind repair person. I HIGHLY recommend this business JS Roseville read more

Ben was great and very professional. He showed up same day diagnosed the problems with our dryer and had us back up and going as soon as the parts came in. I'd highly recommend him for any appliance work you need. His magnet is staying in plain site until we need him again! read more

Ben was amazing! My wife and I have been without a dryer for about a week now (first world problems) and Ben fixed our dryer in under 35 minutes. He was very courteous and explained what went wrong (dryer drum belt) which made me feel comfortable with the repair. He even gave me tips on how to keep my washer clean. Thanks for the help Ben. I know who I'm calling in the future. TL:DR? (Too long, didn't read) Ben knows his stuff, use him for your front loading, high efficiency machine repairs. read more

IC Appliance Repair - A working dryer, thanks to Ben - Appliances & Repair Near Me

Ben was back to repair my dishwasher and resolved the problem efficiently. Pleasant reliable service just like the last time he was here. IC Appliance Repair is the first and last place I've looked to repair my appliances, you should do the same. read more

Ben was helpful, competent, and reasonably priced. He fixed my stove quickly but also educated me on a problem I asked him about with my oven and washer and dryer. He was even helpful on a completely unrelated drywall repair. He was just personable, kind, and helpful. read more

I called to have my whirlpool dishwasher and LG washer checked. I left a message and nobody ever called me back. So unprofessional!!!

Prompt, polite, professional. Ben came out and diagnosed our clickey range top and a moldy washing machine seal. He gave us a bid and ordered parts. A week later Ben returned and made the repairs. He also made adjustments and gave us tips to help our appliances work more efficiently. We're keeping his magnet. read more

Ben was fantastic. My first interaction with him began a few year ago. We were getting an error on our washing machine and based on a recommendation from another repair man that didn't service my area we called IC Appliance Repair. Talking to Ben and explaining our problem, he was more than willing to come by and take a look, but offered some helpful tips to resolve the issue before spending money with him. Well his tip worked an we got another two years out of our washer. Fast forward to 2017 and we started to see that same error again, applying the tips that Ben suggested, the problem was resolved for a short time, however it kept coming back. We called Ben again and he said he was happy to come out, but warned us based on the age of our washer, it may be worth replacing rather than repairing. We wanted to take our chances and scheduled an appointment. The error code came down to a little tiny motor that needed to be replaced. It had to be ordered, but no big deal as we have been living with this for the past few months. After the part came in, Ben showed up, had it installed, and everything is working perfect. Ben was professional, considerate of our time and money, prompt, and communicated with us every step of the way. We are very please with his service, attitude, and the great price for the repair. Give him a shot, you will not be disappointed read more

I called Ben at IC appliance a few days ago after he was highly recommended to me I called and left a message for him and he called me the next day. We set up an appointment from 12-2 and he called me when he was on his way. He was very professional and nice. He had the part and fixed it. I will be using him all the time. read more

E mail I got from wifey this afternoon - Very very very nice, knowledgeable, competent, quick, and efficient!!! He is number one in my book. His magnet has a special place on our fridge forever!! read more

I contacted Ben concerning my washer, he took the time to thoroughly explain the issue and was very honest and indicated I should invest in a new washer as it would be too expensive to repair. I then inquired if he also repaired ovens. He does! He made the appointment and showed up within the window. Ben was very nice and professional. He quickly repaired the oven. I'm very pleased he was recommended to me. read more

Ben did a fantastic Job with our dishwasher. He meticulously troubleshooted it until he found the problem. He did not try to upsell us or charge us with an unwanted cost. An honest man Who looks out for the customers best interest. Thank you read more

2 year old Samsung dryer stopped working. I was ready just to go and replace but searched YELP and found IC Appliance Repair. I texted them and got fast response setting appointment. Ben showed up this morning - fully explained what he was doing and proceeded to get things done. Dryer back in action. Ben is professional, explained everything and had the part I needed. He also gave me info on dryer vent cleaning which I am in need of. If you need appliance repair please give Ben a call. Thank-You Ben!!! read more

Ben was very prompt and helpful. I have called him anytime I need help with my refrigerator. I highly recommend IC!

We were having trouble with clothing being damaged in the washer or dryer. We thoroughly inspected the appliances to see if there were any sharp edges or other causes, and communicated that to IC Appliance Repair. He charged $60.00 to make a visit. He felt around inside the appliances for awhile, and determined that he also could not detect any sharp edges etc. He did not turn the machines on. He just did the same as we had already done, and then promptly processed a $60.00 payment. We mentioned that we had a recent problem with the oven overhead vent light. It was located about twenty feet from the front door. He said that would cost an additional $60.00. He added that, surprise, it was $60.00 for each appliance, not for a visit, as we had believed. read more

Ben was prompt, professional and did a great job. He was very accomodating to a challenging travel schedule I had and fixed our leaking freezer line with no issues. He was on time, fixed it fast and was the rate was extremely reasonable. Highly recommend. read more

If you have an appliance that needs repair, then Ben with IC Appliance Repair is the one to call. I have been calling on Ben for over 5 years now and I know that he is going to give me an honest price, backed by his expert knowledge and very thorough repair. Save yourself some time and frustration by calling Ben first! read more

Ben Young, of IC Appliance, came to my home and repaired our 12 yr old dryer. He was quick to assess the situation, made the necessary repair efficiently and cost-effectively. He noticed lots of dust/debris build-up around the vent and asked when the vent had been cleaned last. Who knew! We've lived in the house for 5 yrs and had not had it done and I was very doubtful that the previous owners had. He thoroughly cleaned the vent system and we were amazed at the ton of lint, debris, and who knows what else came out of the vent. Now, we know it should be done every 3-4 yrs based on our personal usage. I asked Ben if he'd take a look at our ice maker that never properly made ice. He did and after a few tweaks here and there, it was up and running the way it should have years ago. Ben, thank you for saving me time, money, and the possibility of my house burning down. I appreciate your good service! read more

Ben showed up on time, the cost was what he estimated When we opened door, he noticed the stack of shoes (indicating that we don't wear shoes in the house) and he offered to put on shoe covers. He explained in detail why the igniter keeps burning out after a few years (since it apparently is essentially the only major part in gas ovens) and what the indications are that will precede it going out again. He provided excellent customer service. read more

I had left the door on our refrigerator open all night. The next day after closing the door it would not cool down on the refrigerator side. I had called IC Appliance Repair and spoke with Ben. He said it sounded like it just needed to be reset. He walked me through the process to reset it on the phone and sure enough it started to cool again. It saved me the cost of a repair visit!! read more

Ben is phenomenal. Has always been up front and honest when working on my old washer and dryer. I appreciate that..

I called Thursday hoping to set an appointment for next day service. They indicated they had no appointments available until Monday. The weekend without a washer, with all the dirt I've been getting into not good for me, bummer. This is where IC Appliance began to show their commitment to customer focus. They said they would work it out for next day between appointments. They immediately told me that Ben would be my technician, and gave me his contact number. First thing Friday morning I called him, hoping to get a window of arrival. When I spoke with Ben, he was very professional. Ben indicated that he could arrive between 10-10:30am. Wow, that's great no phone company or cable hours. You know what mean, when they give those ridiculous arrival times of between 8am-1pm chewing away half your day.. Ok, let me take a deep breath..Haaa. ok, I feel better now. Well not with IC Appliance, Ben gave me a convenient and real people friendly appointment and arrived 15 minutes ahead of schedule, very nice, that's what I call customer focus/service. Now, let me quickly back up, IC Appliance gave me a trip fee of $49 to send out Ben. Now when Ben looked at my washer and diagnosed the problem, he gave me a new quote, now including parts and labour. The real cool thing was, he waived the trip fee. He said because I went forward and had the recommended service done, he would waive the trip fee, wow, now good old fashion customer service!! Now, what's really cool, is, Ben said he would to pick up a part, (from an undisclosed location, lol) and due to squeeze my appointment in, that it Monday before he could return and install it. Now, because he new I really needed my washer over the weekend, he tried doing a little MacGyver on it, just to hold me over, you're the man Ben! We both agreed to see each other Monday he would call me when he had the part. Surprise surprise I get a phone call from Ben my technician (notice how I call him my technician) Friday afternoon around 3:00. Guess what ben has my part and he said he could swing by at the end of the shift and install it for me he did exactly that he pulled off the Hail Mary pass with no time remaining on the clock. You're the man Ben! And thank you IC Appliance running a well oiled machine no pun intended. Great company I would highly recommend them. When I'm done with this review I'm contacting Ben, my service technician and schedule an appointment for my other property! It appears I have a washer rockin and rollin no worries I have IC Appliance and Ben on my team!! read more

IC Appliance Repair - Just one pick i took, i forgot to turn the water back on i shoul have showed the damaged part he replaced. DG - Appliances & Repair Near Me

Ben was so nice and knowledgable! Our fridge stopped working pretty much. So I called IC appliances repair and Ben was able to come over within a few hours! Figured out what was wrong, had the parts he needed and fixed it right away! So grateful!! Thank you Ben!!! read more

Let me preface this by saying that Ben is a super nice guy! Really liked him. However, I had him out three times for the same problem and it never did get fixed. Two weeks after last visit, fridge has now stopped cooling all together. Not sure if my problem was too complex or what, but the fact remains that it was never fixed. Lots of people give Ben rave reviews, so perhaps I am just the odd one out. I feel bad about lowering my rating, but it just didn't work out this time. read more

When we noticed our dryer was taking too long to dry our clothes, we called and Ben was able to fix it quickly and at a very reasonable cost. He showed up on time and accommodated our schedule. We would highly recommend him for any appliance repairs you may need. read more

I have used IC Appliance (Ben) twice now. Once for the dryer, and now recently for the washer. He has been on time, honest, efficient, and friendly. I would recommend him to any friends or family. His pricing is fair and worth every penny. He is a pleasure to have around and I would call him any time. read more

Wish I could hire this local service but this person has not responded to either voicemail or email. His reviews are fantastic but not sure how to get a hold of him. Moving on. read more

Ben was very polite and professional. I especially appreciated that after diagnosing our washer's problem, he actually had the part to replace it immediately. I'm very happy. read more

Ben is the absolute greatest. I seem to have pretty bad luck with my fridges. But when I need a diagnostic or a repair he's the only person I trust to give me the news, good or bad. His honesty and positivity is great even when you only get bad news about your appliance. And for a reasonable price too, even a college student like me can afford him! He offers recommendations and even goes out of his way to help find a replacement option if he can't fix your appliance. He truly is a 5 star repair man. read more

What a great find! We had a major refrigerator issue, I found IC on YELP and read some great reviews. I called and scheduled to have him come out, he was able to come out with in a few days. He was able to fix the issue, and it did not cost us an arm and a leg. He was extremely knowledgable and very kind. I would highly recommend IC. read more

Ben came out this morning to look at our sick fridge. I called at about 8am and he was here by 10. He spent the better part of an hour trying to resurrect the fridge with various diagnostics and replacement parts. Unfortunately it was a goner and we have to buy a new one. Nonetheless, Ben's service was excellent and fair-priced. This is the kind of local business you want to support. He will be getting my repair calls from now on. read more

Thank you Ben! Lifesaver. We had to have someone out same day due to a pending wedding and a broken oven. Ben came in and fixed it and now we can bake our wedding cookies!! Crisis diverted... read more

Ben was so helpful OVER THE PHONE! No service call - no service charge and my faith in humanity restored. WOW. GE wanted $99.+ just to come see what the problem might be. Ben diagnosed the probable cause over the phone, provided a solution and said if it didn't work to call him back. AHHMAZING! read more

Ben was great and very professional and gave us really good advice. Turns out we are better off buying a new fridge!

Great customer service, friendly and courteous, reasonably priced, and very prompt response time. No hidden fees the parts and labor are straightforward and very competitively priced. Thanks for fixing my microwave oven, highly recommended for all your appliance repair and/or installation needs. read more