Such great service. I have to give credit to Vishav for being so prompt and going above and beyond- I took my car in for a smog and emissions + 2 new tires. Irfan, the owner, is such a friendly and knowledgeable professional. On top of being prompt, they were very accommodating with my fractioned schedule. I will be a returning customer for all my auto needs and highly recommend these guys! read more

I brought my used BMW that I had just recently bought. I had many issues that I just felt unsafe to keep driving it like that. Clayton was one of the few shops open on Saturdays. I took my car in and left it for the weekend. On Tuesday, I received a call with the estimate and all items that were wrong with the car. Long story short, I picked up my car after a week and I could not be happier with the outcome! Very professional service. I will definitely be coming back in the future. read more

customer support is not good. I needed to change tire. First I called person he couldn't explain anything normally, was rushing me.. 'come over and I'll show you'. When I arrived - he was in a rush again, over quoted me ($286 for 2 tires), without sharing tire brand/ model and printed quote This behavior is disrespectful. read more

Irfan & Crew are the best! We have been doing business with Irfan for many years. They've taken care of our vehicles all these years and we highly recommend them. We trusted Irfan from the first time we've taken one of our cars there. read more

Been going to Clayton Auto Service for a while now. Always feel like I got a good deal and they always fix my cars within the time frame promised. I've had smog checks, oil changes, engine repairs, brakes, batteries, hoses, etc. Never once have I left disappointed. I actually brought 3 vehicles in for 3 different issues within the past 2 weeks (brakes/oil change, smog check, and intake manifold issue). All the staff is nice, knowledgeable and always willing to help or give advice. Irfan (the owner) is also a great guy. No reason to go anywhere else. read more

We have had 3 repairs done and my husband says this will now be our only shop! Ifran always talks over the problem with my husband over the phone and gives us piece of mind that our car will be in good hands and we totally trust this business! He's very knowledgable about cars and it shows. He makes effort to connect with his customers. We love that. The gal who handles everything else was super friendly! We'll be back. Thank you! read more

I went with aproblem with my power steering pump. It literally took them to diagnose and fix the issue within 60 minutes! Charged me only 120! Not only are these guys good mechanics, they are honest and have great prices With me they made a customer for life read more

I took my truck in to Clayton Auto Service to repair a flat tire. I also needed an oil change and tire rotation. The guys got me in and out along with a brake inspection and airing up my bicycle tires. Clean shop, fast & honest service, and reasonable prices. All that you'd expect from a quality auto shop. I'd return for future services and recommend to others. read more

Needed smog check, wheel alignment,tires rotated, and an oil change. Prices were reasonable, and service was done in a few hours, despite dropping in without an appointment. Liked the fact that I wasn't hassled for additional services. read more

I've been coming here for maybe a little over a year now. I take both my Acura and Lexus to be serviced. The gentlemen that work there are always so kind and helpful. Much better than going to one of those drive-through oil change places (I don't trust them). Highly recommend Clayton Auto Service. read more

$80 for a smog check!! Just stealing from people! That's way too much! You can find it for cheaper all over the East Bay! Completely ridiculous! I don't know where they get off charging almost 40% more than anyone else! read more

If you guys want to be ripped off.... This is the best place... Save some trouble and don't let these guys diagnose your car in the first place..... they charged my friend $1200 for the 4 brakes replacement.... He's crying and don't be an idiot like him. read more

This place rocks! I came here to get a smog done and was able to walk out with tags and registration!!!! The owner was so helpful, nice and saved me a ton of time. I will send my friends and family and anyone else I hear of that needs a smog! Quick and efficient service! They also offer other services so I'm sure I'll be there again!! read more

Ok, so much is great about this place. The staff....all ate polite, respectful, helpful and funny. Hey humor is good when your car is broken down. I was in the process of moving, then had to go visit my mom they kept my car safe(it had leftover moving stuff in ot) for a week. I feel they got me the best prices. Of course I am never happy about having to pay to do anything. To my car, I would much rather buy clothes. I had not driven my 1999 Toyota for years. People kept telling me to get rid of it. It was my Dad's car before he died,it means a lot to me. I feel like I am driving a new car. New brakes, tires, battery, and other things were done. Stacey is a hoot. She came and picked me up. They even washed my car. So I did the smog, it passed. I had them do the dmv thing easy peasy. Dmv made an error and stacey asked them to double check. They did. Thank you stacey!!! They have my business and I will be telling all I know to go there. There were ALOT of cars there so I guess they are good. Hey, don't forget we need to meet a Monas soon...free plug The Best hamburger around. THANK YOU EVERYONE read more

Go to this place if you want to be overpriced and be prepared to return multiple times to get the repair properly fixed -went to get alternator replaced -returned 3 times -they added conventional oil to my synthetic oil and left the cap off when I returned to pick up my vehicle -Also they broke the stand that hold the hood up read more

I was just up the street and left a different store when my car started freaking out. Luckily I found this place. I pulled in and had no clue what I was in for. They ran a diagnostics, topped me of on oil and reset a few things..... got home safe and sound. No charge. They were clearly more concerned with my well being than making a buck. During the entire interaction, this was apparent. Thank you so much! read more

You would think since this is a Auto shop they would know what they are doing. So not the case i went to get tire service done and they didn't install the proper part on it. Never again no recommendation here. read more

First time bringing my car in today, wonderful experience. The owner is a real gentleman, and all the employees were friendly and down to earth. In terms of services, I found it encouraging that they were trying to talk me out of getting services more than trying to upsell me on anything I didn't need. They took the time to actually sit down, hear my concerns, and worked to address them all one by one. Service was done same day and the price was more than reasonable. I feel confident saying I've found my mechanic going forward, and I'm happy to support a business that does things the right way. read more

Don't even know where to start but these people will scam you. $1100 for rear shocks on small sedan?? I don't think so. Oh and tried to charge me to diagnose for a)something I already know and b)a diagnose you volunteered to do at no charge. Needless to say I got my shocks changed for a whooping fraction of the price ($250) with parts and "hard labor". I'm still spending the change... read more

TL;DR: Incompetent customer service, lied about the parts they put in my vehicle, took 5 hours to do what was supposed to be one simple job. My most recent trip here, I came in to get a radiator flush as my coolant level had been low and I topped off with too much water. Been running like that for a few weeks and wanted to get some proper fluid in there. Guy behind the counter says he wants to check for leaks, to make sure that there's no issue. Fine, go ahead. Says they do a pressure test, find out the water leak is coming from the water pump, and supposedly a temp sensor and gasket need to be replaced. I asked to see the parts, and in all honesty there appeared to be nothing wrong with them. No visible wear or tear, everything moving as it should be. He claimed there was some issue with the bearings in it, which is why it rattled, even though you couldn't hear any such noise, nor had I noticed it driving before. The second car I ever owned, the water pump went bad, the whole engine seized and I ended up having to junk the car. This still fresh in my mind, I figure even though this is way more than I had anticipated spending, I didn't really want to take the chance. Car is 13 years old, so maybe he's right. He says they'll use OEM Manufacturer parts to replace and repair, so fine by me. Calls to warehouse to get parts delivered, supposedly they are on there way and should be at the shop inside half an hour. Half hour comes and goes, then an hour, still no parts. Another half hour, and I finally tell them to call back and find out what the delay is. Apparently delivery guy didn't come into work, so the parts never would have shown up had I not thought to ask them to call back. Apparently they were content to leave me sitting there the whole afternoon. They send off one of their guys to pick up the parts, come back, and finally get to work. About an hour after that (about 5 hours into my sitting at the damn shop), they are finally done, and it comes time to settle up the bill. The gasket is no longer listed on the parts list, nor the temp sensor; neither were replaced. Both parts are removed from the bill, and I'm looking to see the parts cost have gone down, but suddenly the water pump is 25 dollars more expensive. And even though they did less labor replacing the parts, the cost of that is still the same. After I get home, my GF, who was the manager of a parts department for a large dealership looks over the receipt, and informs me that the part number listed is NOT in fact a Ford OEM part, just to top it all off. Confirmed this by calling a Ford Dealership and getting the actual part number from them. I can't put these guys on blast enough. I will probably go back and file a complaint with the owner, who seemed like a nice guy the first time I brought my car there for a smog. read more

Same issue as another reviewer. They lied. Came in for an oil change and general car check up as I was planning to go on a road trip. They told me my catalytic converter was damaged and would cost around $1000 to get fixed and wouldn't pass smog without it. My dad suggested I try to get it smogged anyway since my registration was due, and guess what!! IT PASSED! And it came with a complete breakdown on paper, and it shows "Catalytic Converter: PASS" ! and another mechanic friend of mine said that my oil was so dirty they must not have actually changed the oil because they got distracted by the "catalytic converter issue" but didn't seem to notice my MOTOR WAS LOOSE. $60 for nothing. Females be aware, they will rip you off. read more

The owner will gouge your eyes out if he can. He's very quick to give you a estimate for things you may not need!

$23 for an air filter is normal but a $36 charge for "labor" to install it is insane, i know how easy it is to get to and i could've just gone to auto zone to do it but my car was already being serviced for an oil change so i just bit the bullet. next time i'll do it myself though, came out to $190. was quoted $194 from the Honda dealership for the same service. their prices are identical to Honda's, timing belt and water pump is $1500 at Honda and i got quoted the same price here FYI if you're looking for better deals instead of the dealership! read more

I needed to get one of our cars smogged, and yelped the area near my house. Clayton Auto popped up and i decided the reviews worth a trip there. I walked in, and asked about smog, the owner greeted me kindly, and let me know he would be right with me. He proceeded to help the customer who was there to pick up his daughters car. The owner explained in detail what needed to be done, and that the estimate he got at another shop was high, quoted with extra parts not needed and basically a rip off. Im a small business owner with an automotive shop myself and appreciate another shop going above and beyond to not rip customers off. I strive to provide what my customers need and think that too many other auto shops over charge..... Clayton auto DOES NOT OVER CHARGE and does not give you things you do need. I had my baby with me when i went for smog, and took my car right away so that i didnt have to wait in the triple digit heat for long. He said would usually have me leave the car because of how busy they are, but he went out of his way to help a new mom on a hot summer day! I would highly recommend this place to anyone in need of smog or general repair. read more

There aren't many service centers around today that provide the kind of service of the old days when the owner smiles and remembers your name after a few visits, chats you up, asks about your family and goes the extra mile to satisfy you. Here you'll find quick service and fair prices! There's really no need to look further: this is the place you want to go for auto service of any kind --- you'll return again and again a very "happy camper." read more

I was referred to this shop by a friend. I have been looking for a professional auto shop for a long time. Not only that they fixed my car and my wife's car, their prices were great and they were quick. Above all they are super friendly and easy to work with. No wonder they have good ratings all over the internet, they care about customer service more than they care about just making money off the customer. I have been referring them to all my friends and family and so far they never disappoint. 6 stars not 5. read more

I recommend dealing with them. They provide the right parts for my car at the lowest prices.

this is the place I'll take my cars when I need a smog or other work Great job Thanks read more

Great service! I took my 2008 Honda CRV with 193,000 miles on it after hearing an unfamiliar sound on the road. They took care of the sound along with other things that this car needed help with! Irfan is very personable and trustworthy! He and his crew willingly helped me understand in detail what was going on and being done to my car which I really appreciated since I am not familiar with cars. Great service & highly recommend! (Another plus is that they are open last 5p. Works wonderfully for those who work a 9-5!) read more

Came in to get a free 20-point inspection. The guys there were very helpful and nice and gave me multiple quotes for the things that I needed. No pressure to get the service done there and seemed honest in their advice. It was about 100 degrees outside so I sat in their nicely cooled waiting room with free Wi-Fi. They also have a vending machine inside with drinks and snacks if you need to wait too long. I will probably be back to get the service done there. read more

Best Auto service in Concord! Seriously, these guys bend over backwards to accomadate their customers. They provide rides to work or home while your car is worked on. I have been taking my cars/trucks/boats in for the last 20 years, you name it, they will fix it fast and professionally. About a dozen people in my family have been going to see Irfan and Armondo as well, no one has ever had an issues. Something's I don't even get charged for. Truly a great Auto repair buisness! read more

Clayton Auto Service - My baby. - Auto Repair Near Me - Concord, California

This place is the best!! Irfan has helped me several times and I could not thank him enough. Especially today when my car broke down with my 2 children with me. Was barely able to make it to the shop. No appointment and my car was fixed in 2 hours. Service here is always exceptional and Irfan will always go above and beyond to help. They are efficient, reasonably priced and will not try to give you things you don't need. Always have and will continue to refer anyone that needs an honest mechanic. Irfan you rock!!!!! Thank you. Thank you. Thank you. read more

Had my vehicle diagnosed for a minor coolant leak. Paid $80 for diagnostic test. I was told of several radiator issues with my car and gave me a quote for almost $1,800 including replacement of thermostat. I told them that my thermostat was replaced by a certified dealer just a year ago and only then they deducted the cost of replacing my thermostat from my quote. Very disappointed, I paid $80 diagnostic test but vowed not to return. read more

Took my car in for a smog check and a check engine light. They ran a diagnostic and found the code P0420. Replaced my catalytic converter and a couple sensors, and gaskets. After the car drove way better! Another code ended up popping up when trying to smog again, but it was quickly fixed by replacing another loose gasket. Everyone there is very helpful and polite! It was my first time coming here, and these guys were great. Each time I came in to drop the car off they always remembered my name at the front desk, which shows excellent customer service. They even showed me my damaged parts, which shows me he's an honest mechanic! I will be taking my car back here soon for an oil change and to check out another separate issue with my car. read more

Made the long trip back to the Bay and wouldn't you know it? The infamous CHECK ENGINE LIGHT comes on. Honestly...I hate that thing. It's like a siren that goes off that gives you know NO information on what's wrong. Oxygen sensor? Catalytic converter? I wish cars would give more helpful warming info without the the need for plugging in the diagnostic sensor port. But I digress. Armando at Clayton Auto service was very nice and helpful. Showed me the code right there and said they would diagnose what's wrong, telling me the labor rate and saying that it would cost more for parts only if it was necessary. In the end the engine was running lean because the fuel lines were losing vacuum pressure. They cleaned my mass flow sensor while they were at it. In the end I they were relatively quick and transparent. Can't ask for more than that from an auto shop! read more

I rarely write reviews, but Clayton Auto Service has gone above and beyond for my wife and I several times now, and so I felt compelled to leave a positive review. They have done high quality work repairing our Ford Edge, but have also made recommendations and referred us to other service providers even when it did not directly benefit them, simply because it was the upstanding, professional and right thing to do. I have been to other shops in the past that are just trying to extract as much money from you as possible and those are the shops that you obviously want to avoid like the plague. We have found Clayton Auto Service to be a long term "trusted advisor" that does high quality work, rather than just a transactional mechanic. Thank you and highly recommended! read more

Irfran and his staff are good people. I have been going to Clayton Auto Service for all my needs. Irfran is very reasonable and honest - they will fix the problem and get it done the same day. I was here about two weeks ago and I needed to get my car smogged and DMV registration paid for and he was able to get me in and out in less than an hr - they offer DMV services on site. I recommend this shop to everyone. read more

I love this place!! Great atmosphere great team of mechanics (sad Chris and Alvin are gone) Armondo is such a great guy willing to find the cheapest deal for you! And then there's the owner Irfan, what can I say he's a cool guy he's Very intelligent, can speak more languages than anyone I know and has a great since of humor! They have fixed a few of my vehicles and always done in a timely fashion and done right! I love these guys, they are my family!! read more

Irfon has worked on my cars forever now. He has always been honest and more than fair. I completely trust him.

Trustworthy, hard working auto mechanics that get the job done right. We have had them do everything from oil changes to a complete engine rework. Never disappointed. Both foreign and domestic. read more