I was asked to post my honest review. I had a problem getting service but I was in a rush so for 3 days, I tried same day service and no one could tell me whether they had availability... it was frustrating...I did not get service. That said, customer service texted me and offered a $5 credit since I had trouble and suggested that I choose a date further out. I went online and booked a service 2 weeks ahead (only because I was stuck to an expired Groupon that I bought). Within 2 hours, I had a text confirming my prepaid service. Then the day before my service, Lisa from Customer Service called me to apologize for the trouble and explained that they were very busy and having a hard time accommodating. I thought they were a much bigger company because the online booking form is pretty easy and their site is great. She said they don't spend $ to advertise but their customer base keeps growing." She also explained how the booking process works which seemed to make sense (thir staff bid for the work) The Cleaner showed up 3 mins early and did a REALLY AMAZING JOB!! She cleaned stuff that hadn't been cleaned in years; beside the fridge and even cleaned my kitchen trash-can inside & out!! She got to dirty baseboards and really did alot in 3 hours. The work was done in February but I just noticed that in my closet, she cleaned a VERY dusty jewelry cabinet and I'm still impressed which is why I decided to finally write a review. (It must have taken her ages, I hadn't cleaned it in years - admittedly, I made sure all the jewelry was still there!) Altogether, I had been extremely frustrated at first but their team really did a good job of keeping me posted and overall, I appreciated everyone's honesty and even though you sometimes have to schedule in advance, the service and quality are worth the wait. I debated on 4 or 5 stars but considering the amazing job the Cleaner did (I can't believe she even thought to do any cleaning in my closet to clean the jewelry cabinet). Also the staff stayed an extra 15 mins without charging me. I'm happy to give 5 stars. You just have to call them if you can't get your first choice. read more

DO NOT USE THIS COMPANY! Employees spent more time on phone than cleaning! My poor friend used them and the cleaner was late getting there and started 30 minutes after she was scheduled to start. She was on the phone for over 2 hours instead of cleaning. The cleaner spent the last 20 minutes going through magazines because she didn't want to clean anymore. My friend only wanted them to work on 2 specific areas and paid for 5 hours to clean a kitchen and some windows. The company claims the apartment was in such bad condition 5 hours wasn't enough. I had just been in the apartment less than 2 hours prior. Yes it needed cleaning but it wasn't what they claim it to be. The company just uses it as an excuse for an employee who wouldn't put her phone down to clean. What kind of company doesn't take responsibility for an employee who spends more time on the phone than doing their job! My friend was calling and texting the company as it was happening and they did nothing. My friend is recovering from cancer and we all encouraged her to get help. Not only did she end up doing most of the work herself as witnessed by the neighbors. The company refuses to send someone out to make good. AND, they won't give her a refund and are actively challenging her attempts for a refund through her credit card company. I found out the owner is Sam and told my friend. She was shocked as Sam acted as if she was just the receptionist and acted sympathetic and gave her hope they would do the right thing. Awful, awful people, who does that to people? read more

clean and done is a god send for me. I signed up for Yelp to write a review about this company i never use internet i am old. i cannot explain how much therre organization team helped me. i am a hoarder and spent $804 and my entire 1 bedroom went from many serious problems , i could not walk around my home but i left at 10am to let them 3 to work and came back at 5:30 pm and my space was like a magazine picture... i just cried and cried... i am so grateful to Samanatha, Teresa and Rana (I think??)... Lisa and Tammy at the office were amazing too.. .it was so easy they reall really helped me. I needed help and was scared but they put all my things in bins and i had no idea i had 6 large bins of lotions.. i was able to toss out 5 of them and there wre precious items i had lost for years that they displayed for ome. it was like i had interior design.. this was har for me to figure out... yelp and groupon but i owe them at least this ii would have paid over $2000 for the service I recieved i had no idea what the were going to do i just needed help... iam praying for this company to help oither peoeple like me Thank you. Bergita read more

My experience was awesome. I don't understand the bad reviews either. I used a groupon to try them out for house cleaning and then came back for a professional organization. The cleaner did such an AMAZING job i had them organize my bedroom and walk in closet (which really needed it) I was overall impressed with their level of Customer Service and professionalism. Their crew cleaned and organized EVERYTHING in my space so well i highly recommend this company and will never use another service. Their prices are also very good. Call to ask for secret discounts you cant find online!! Sam, Evon and Debbie were top notch!! read more

Clean N Done, is an appropriate description of the quality of work they do... The term Maid Service does not accurately describe the work they do... A much better description is Deep Clean and Sanitizing Work... I do mean work because that is what I observed about them... Another good attribute of Clean N Done is affordable, health conscious, and respectful!.. All a plus!.. Quedtion: Have you ever paid for work done for you and you willingly, thankfully and were happy to pay someone because their work was outstanding? One Company: "CLEANNDONE!" Thank You, Ronald Ward read more

I hired them for a 4 hour service to focus on kitchen and baths and was impressed with the amount of space they covered in that time. Customer Service over the phone was pleasant and easy. The staff showed up on time and was professional and helpful. I had The Best experience I have ever had with a cleaning service. The cleaner was fast, efficient and seemed to really care about my space and me! Their prices are very reasonable as well. I am so happy I found this company! My cleaner's name was Evon. read more

Robin did a wonderful job, was cheerful and accommodating, and brought her own supplies. My son's bathroom was a filthy pit that I didn't even want to look at, but she got it sparkling clean like new. I plan to ask for her for my next cleaning. She also managed to squeeze in a great job cleaning the kitchen with only 3 hours. read more

What a fantastic service. Try to choose a day when you are the most flexible to increase your chances of getting a cleaner that day. And have a vacuum available - but they provide everything else. Ask for Molly! She was on time, professional and did a wonderful job. Would love to use this service again. Thank you, Molly! read more

The team at Clean N'Done is absolutely the best!! I cannot recomend them with more enthusiasm. Not only are they fast and efficient, they are so knowledgeable about what to do with mountains of "stuff" they make it seem easy. Friendly, smiling women that I look forward to working with again! read more

It was a challenge scheduling an appointment. However, it was worth the wait. Monique was excellent. She arrived on time and did everything I asked and then some. Plus she had a very positive, pleasant attitude. I will use this service again, and I will request the same house cleaner. read more

I always has EXCELLENT service from them when I lived in Tujunga. I can't remember her name but the lady who cleaned my house was EXPERT. I trusted her completely and even left the house to run errands while she was there. I would come home and my house was always sparkling clean. read more

Fantastic service! Will definitely use again. I had the four hour house cleaning service and Samantha came to save the day. She went above and beyond my list I made and I'm so grateful. Samantha works fast and does a great job. I hope to get her again the next time I need help. read more

I used clean & done a couple years ago when I was moving and they did an excellent job helping me clean my old apartment and pack up ...used them again this past week for a regular cleaning and my place looks like I just moved in ....now I want to go and get some new furniture read more

I HIGHLY recommend this company and fabulous gals! Sam is a fabulous and an attentive coordinator who always keep me informed of updates! I've partnered with them on 3 different occasions and the girls that come clean my home are always wonderful. THANK YOU!!!! read more

Monique came to clean my bathroom and kitchen for two hours. She was friendly, professional and made me feel at ease. She finished on time and cleaned both with precision and care. I'm very satisfied with the job she did and I will use this service again ! read more

Samantha and Janie were great. They deep cleaned like the tazmanian devil a whirlwind of energy. They came and left with a positive energy. I tried this service through group-on. What a fabulous introduction. I highly recommend them. read more

I had my apartment cleaned today and it looks and smells spectacular. Samantha did such an amazing job that I wanted to recognize her and highly endorse using CleanNDone for any and all of your cleaning opportunities. read more

Samantha was great! She arrived on time and spent her time deep cleaning the apartment. She was very thorough and paid attention to the details. I was really happy with the service, and would definitely book again. read more

Chantel was here for a little over 2 hours doing my kitchen and bathroom. She has been here before. Is delightful and efficient. I would be happy to use her again. read more