Honestly, I was at my wits end with the urine smell. The previous home owners had an elderly small…read moredog that urinated everywhere (and I mean everywhere), and spent just enough on a cheap carpet cleaning and some deodorizer to cover it up when we did our walkthrough and before they sold us the house. Within 2 weeks of us moving in, the smell was overbearing. We tried a ton of different spot cleaners and chemicals and nothing worked. I was going to throw up my hands, rip out all of my carpet, Kilz stain the entire baseboard, and replace the carpet. I thought it was my only choice. My wife found ALL PRO Chem-Dry online based on the good reviews and thought we'd give it a shot. Value: It's very expensive, but if they could get rid of the smell and guarantee their work, then I was in. As all the other reviews have mentioned, Joe C. is awesome. He's honest, professional, and very obviously takes pride in his work. Results: Incredible. I didn't think it would be possible to totally eliminate the urine smell. All Pro Chem-Dry and Joe C. are seriously my heroes. Borderline miracle workers. I just cannot thank you enough for making my home a cleaner, safer environment for my family. You've restored my sanity!

Professional and courteous. They got the job done really fast and we're consulting me all the wayread more

Based on many great reviews on Nextdoor.com, I decided to use Doc's of Denver to clean the very…read moresoiled carpets in my two story home. First of all, the receptionist who answered the phone was friendly and efficient. She was able to schedule a team to come out within 48 hours. I never expected such fast service. Josh and Daniel came to my home right on time and thoroughly explained both the products and the procedures which they were going to use. I have pets, and I was worried that the cleaning solution might adversely affect my pets. I had no reason to worry, however, and the guys allayed my fears. Josh and Daniel finished the job in less than two hours. The many years' worth of stains and soil were completely gone! It was like they performed magic. I never expected that I would see the carpets appear so clean. I kept repeating to the guys," I can't believe this!!" They did an exceptional job. The price was very reasonable for the amount of dirt that needed to be removed. I recommend Doc's of Denver enthusiastically. In fact, I just gave my brother their name this afternoon as his large house has carpets that need a good cleaning.

I have no words for the interaction I just had Docs of Denver's office manager, Katy. I reached out…read morevia email to get pricing information on upholstery cleaning for my couch. She let me know it was $20-$30 per linear foot. I sent over the exact dimensions of my couch and asked for confirmation that this project would be $260 at $20/ft. She replied and confirmed this pricing an estimate. Fast-forward to today and our cleaner (who was absolutely wonderful and had nothing to do with this) let me know that the project would be $25 per foot and that is the only option offered. Now, this isn't a crazy difference In price, but I feel extremely misled from my email exchanges with Katy about the price. I gave Katy a call while our cleaner was here to clear up any confusion about the price. She didn't answer for 15 minutes. When she did answer, She immediately got defensive over the email exchange sighting that I was being hypothetical about the price for the project. I told her that she confirmed the $20 per foot at $260 and she was not apologetic about the confusion and instead was aggressive with me, saying that I was putting words in her mouth. I asked her if they could do this for $20 per foot as she noted in the email, otherwise I was not gonna move forward. She said that she was gonna look into it, but then completely switched up and told me that she just didn't want to do the project anymore even while the cleaner was there, wasting my time and his. Economically say that I have never had such a bad interaction with a business before nonetheless a local business that I wanted to support. I truly cannot believe 1) the business was willing to mislead me on a price when I felt I was very clear in my email exchange and 2) treated me the way they did on that phone call. I work in marketing, and work with a lot of consumer complaints and questions. Even if you don't agree with the customer, it's important to hear them out, understand where things could've been misinterpreted and offer a solution. The fact that she didn't do any of this and instead attacked me and just cancelled the job while the cleaner was there was absolutely absurd. Again, none of this has to do with the cleaner himself as he was wonderful and tried his best offer resolutions so we could get the job done. My complaint is specifically about the office manager, Katy. I hope that this business can take this seriously and really learn treat their customers with respect. If they reply to this is anything like the reaction over the phone, they're going to be defensive and say that I'm in the wrong. If that's the case, they truly did not learn from this review. Wishing your company the best.

Amazing company that does it right! I've been using them for years and have been thrilled with…read moretheir results every time. Great at getting stains out and making old carpet look like new. As a realtor I highly recommend getting them in your list of preferred people!

I called up to see if they could clean my couch. I told them how important it was to get my couch…read moreclean as soon as possible. They made room for me to get my couch cleaned the next day. Wow! They did such a wonderful job. My couch looks new. The customer service was excellent. I am so glad I called this company. I will definitely use them in the future. I definitely recommend this company. You will not be sorry.

Service let me know when they would be there. Good cleaning and the special was also helpful 3…read morerooms and a hallway for free.

The quality of Zerorez's cleaning technology is very good…read more Unfortunately, their pricing and advertising practices leave a lot to be desired--and are the reason I can't recommend them. We admittedly have a lot of stairs in our home: 30, to be exact. Zerorez normally charges around $5 per stair, so when we received an advertisement offering two rooms for $149 plus "FREE STAIRS," we jumped at it. Great deal, right? Not quite. After contacting Zerorez to book the service--because, suspiciously, the advertised offer wasn't even available on their website--we learned that "FREE STAIRS" apparently means up to 15 stairs. The other 15? Those would cost extra. Here's the problem: the 15-stair limit was nowhere to be found in the promotional email. No asterisk. No fine print. No "up to 15 stairs." Just "FREE STAIRS." So Zerorez quite literally pulled the rug out from under us. (Sorry, that one was too easy.) If your promotion has a significant limitation, disclose it in the promotion. Advertising "free stairs" and only revealing after a customer contacts you that half of their stairs may not qualify feels remarkably close to classic bait-and-switch marketing. It's particularly frustrating because Zerorez does a good job cleaning carpets. They shouldn't need these kinds of pricing games to get customers through the door. Good cleaning technology. Bad taste left by the advertising. Buyer beware--and ask exactly what "free" means before booking.

CitruSolution Carpet Cleaning is the very best! Ryan, the owner of the company, did an outstanding…read morejob cleaning my carpeting the other day. It is so refreshing to find a business that actually fulfills what was originally promised. My whole entire house was dry in a couple of hours. I love the fresh citrus smell , but best of all, the stains in the carpet are gone. Ryan also left a bottle of spot remover for use in the future which I greatly appreciated. It was very easy to schedule an appointment, the pricing was fair, and Ryan arrived right on time. You won't be disappointed with the quality of his work. I highly recommend that you give CitruSolution a try. You will have the cleanest carpeting in town!

We have used Ryan's Citrus Solution Carpet Cleaning about 4 times in the last several years and…read moreonce again I am thrilled with his services and quality of work. I have a cat, a dog and 3 teenagers. My basement carpet sees it all including the cat pee that happens when we go out of town. I was gone for 2 weeks and the cat really did his job on the carpet!! (anyone want a older cat!?) Ryan came to the rescue cleaning the carpets upstairs, downstairs and our upholstery chairs. What a difference in how it looks and especially the smell. The cat urine smell is gone and I have beautiful carpets again! Thanks Ryan - you rock!!

Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Peter was awesome! We had a large basement bedroom, hallway, stairs, and a rug deep cleaned. Super…read moretransparent, reasonably priced, and was able to come on short notice.

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE

From start to finish Bagnall was a pleasure to work with. Mike did the estimate and John did the…read morework. Both were great to work with. Highly recommend.

Mike and his team do a wonderful job! Willing to go the extra mile. Great prices too.read more