First time at this establishment. I purchased some Ray Bans for work. My supervisor said that…read moretype of glasses wasn't proper for our work environment. The next day I returned them, I didn't wear them, I didn't do anything with them except take them out to show my supervisor. Regardless to say, the gentlemen working said, that there was scratches and he couldn't return these, but he would make an exception this time. I do appreciate the return, but to make me feel responsible for something I didn't do wasn't a good feeling, especially with all the chaos in the world going on. But, he did return and the place is clean, sanitized, and the workers are helpful.

You just realized you are in Bakersfield! Gah, the horror!…read more There are only a few ways to cope with this. Shades for are one of them. Sunglass Hut has been around in one form or another for generations... It might not seem like something that you need to get to but you really do. Not only do sunglasses help protect your eyes they also make fashion statements (good o bad). this joint also does free sun glass cleaning when you stop in, yay!

I have only been here two or three times, but the help and service have been FANTASTIC! I came in…read moremonths ago with my mom's glasses missing one side arm. They found a replacement in their inventory and fixed it for free! I currently have an issue with some prescription eyeglasses done elsewhere and came in for advice. Matt took time to explain and show me the problem and give me his recommendation. I have yet to be charged for any of their help or service.

Love Sharon and Matt. We have been long time customers. Always great service. We will continue to…read moreget our glasses from them.

3-18-23 Bought 4 pairs of Ray-Bans sunglasses from this…read morelocation inside Macy's in 2 years. I keep losing or breaking them. Every time I come, I get great service! Exceptional service this particular time. It's a Saturday afternoon, and the weather is sunny 68°. Came in because I lost a screw in my glasses. Nathan was swamped. He did a great job managing the crowd and assisted everyone in a timely, consistent manner. Great customer service by Nate. He's exactly why I definitely recommend this location and Nates service to friends & family. My glasses look like the day I got them because of his cleaning.

This is a great store. The best thing about this location being in Macy's is that when they have…read moreevents most of the time they honor the 20% Macy's star pass or have additional events. The entire staff is well educated about the products AND they are all so nice and helpful.

Service was amazing! Jackie helped me with exactly what I needed. The selection of sunglasses was…read moregood. Very, very quick! Most important was the cost. Practically nothing. Will be back.

Walked in for some glasses. I asked kindly do I sign in ? The girls are the counter were like for…read morewhat ? In a smart tone. I said glasses. You picking up ? Again attitude. No I will just come another time. 1st one had wrinkle clothes and her hair not brushed and the other bad attitude. I will come see their manager on Monday.

Today we decided to go shopping for our new glasses after putting it off for months due to my…read morehealth issues. As usually upon walking in you are greeted with a friendly smile and hello which is always a plus for customer service. We were given trays for our glasses while they checked on our coverage. They have a very nice selection of men and women glasses. We are always pleased with this business. Agnes is very nice and helpful... she was able to help myself and my husband with our selection process. After finding the glasses we both liked CeCe also very nice and helpful came over to assist us and everything went smoothly. We were able to both get the glasses we liked and Agnes help my husband with his old pair we purchased from them years ago. Great customer service as usual and we highly recommend them for your eye glass care. We'll upload pictures of our new glasses in a few weeks. Thanks ladies for everything.

Really amazing service. I wanted to go to a new optometrist and decided on this one. I think I…read morefound what I was looking for. Everyone including the optometrist made me feel at ease. I will be back!

I went in today to get my glasses adjusted. I was helped by Olivia. She was super friendly and nice!read more

Still an amazing location. Dr Truong and staff are excellent. We have been going here for years…read moreand we won't go anywhere else. The facility is clean and the staff is professional and friendly. They always greet us by name everytime we go. The selection of eyewear is very nice and the prices are reasonable. Today, their special was a much better price than even my eye insurance.

I have been doing business with Ken's optical for over 20 years now. They do an excellent job! I've…read morealways had great service from them. I live over 400 miles away from them now and I still do business there so, I highly recommend them. Scott B

Love love love this place. Very honest. Helped me fix a few pairs just for being a customer. Great…read moreselection. Now I have my mom going there too. Don't let the location scare you away. It is very nice inside.

Made an appointment at Southwest eye care to have my eyes examined thoroughly. It's was an easy…read morecheck in, I completed a questionnaire on line which made it simple. The waiting area is roomy and comfortable with TV. . After a short wait , Denise my technician brought me back and we went through a battery of many tests. She was awesome, friendly and professional. The office is very large, clean and organized, Dr. Vance and her assistant were a super team, very experienced and organized we did many examinations and tests there was no rush. All my questions were answered throughly, it was great professional experience. I didn't have time this visit to pick out frames from their large selection, but I will return soon. The billing department, was just as professional and friendly as all the other staff. Southwest eye care is a must stop for all your vision needs.

Easy to schedule, friendly staff. Dr. Vance is knowledgeable and takes plenty of time with…read morepatients. When it's time to pick glasses, Laura is amazing. She helps select the perfect frame for me, that coordinates with my style and face shape.