I called Kao pretty much explaining that I knew nothing about a/c or electronics. Kao let me know upfront initial cost and I was able to set an appointment on same day. I'm the type who wants to understand what is going on and why it needs to be done--Kao was absolutely cool with me looking over and was really patient with me showing exactly what happened and what needed repair. Best of all the final cost was really reasonable and I knew I wasn't being fooled. I'm most fearful of finding someone who takes advantage of my lack of understanding, but Kao was a straight forward good guy. I also found Kao based on Yelp reviews-Kao was exactly what others had said before. I absolutely recommend Kao for a/c problems anytime! read more

Most importantly, they have earned my trust. We experienced a recent central heat failure. These folks found the problem and fixed it in a day. Another company that was recommended to me wanted to replace the entire system at a cost of nearly $10,000, without having done any troubleshooting whatsoever. Climate solutions replaced a failed motor for under $1,000. When I do have the unit replaced, I'll be calling Climate Solutions. read more

Kao and Jun from Climate Solutions went above and beyond our expectations when it came to replacing our HVAC system. Let me explain... It all started over a year ago, when we were told our HVAC system was "on its last legs". It was the original system and well over 15 years old. The freon was running low and to refill it would eventually cost us an arm and a leg. (They call it "liquid gold" for a reason folks...) Not to mention it was being phased out due to the harmful effects on our environment. So we started saving in anticipation of getting a replacement. Fast forward to May 2019. The temperature here in the E.G. hit the 80s which prompted our HVAC to automatically kick into gear. The start-up sound was loud, like the sound of an old clunky generator. It clanked, sputtered, and coughed, but managed to push out some "cool" air. The noise was so loud it startled me and I ran downstairs from my office to see what was going on. But alas, after a few minutes of pumping out what would be its last breath, our HVAC system went kaput. It was time... We figured we would have approximately a month before things started heating up so time was of the essence. We decided to interview a handful of locally-based contractors. The smaller the better as we felt the communication, service, and experience would be better than the big guys. Our decision would eventually prove to be correct. The first contractor came. He took a look at our old AC unit, didn't bother going upstairs to look at our furnace and duct work -- despite me mentioning the lack of air being pushed into my son's room. (Note: Isn't it always the case that there's always ONE room that doesn't get sufficient heating and cooling? But I digress...). Needless to say, if you're not going to even look at our system, then you're out of the running. Next! The second contractor came. They were awesome! The owner showed up. He was thorough, actively listened, literally diagrammed (using pen and paper) what our system looked like upstairs, showed us photos, and outlined how they would fix it. He then went through our options for equipment and even showed us the previous jobs they had completed. Super transparent! They set the bar very high! We continued our communication over the entire bidding process and he taught us a lot about the HVAC systems. The third contractor was a referral. This is one of the more "established" companies here in Sacramento. I really didn't want to call them, but some friends had great experiences so we thought we'd give them a chance. Boy, were we wrong! The sales guy came to our home and right off the bat never really listened to our needs (by the way I don't like sales guys coming over for projects as big as this as they are NOT the ones who are going to work on the system). He seemed to be in a rush and really didn't take the time to inspect our system. I've been in sales and around sales people from all levels. This guy was a little too overconfident, he didn't have nice things to say about other contractors, and to make matters worse his recommendation and estimate was about $10K higher than the others. Talk about not listening... That was a waste of time! Then came Climate Solutions. Kao, the owner, is literally a one-man shop. He spent about 3 hours in our home inspecting our system, diagramming our ductwork, showing us where he could improve the airflow into our son's room ... E-V-E-R-Y-T-H-I-N-G! He too was very transparent about his work and was honest and straightforward with his answers. He provided us with several options and had great no-interest financing options. It was a tough decision, but in the end we chose Climate Solutions to do the job because Kao's solution to increase airflow and still keep the aesthetics of the home intact was what we were looking for. Not to mention, he was ultra-responsive to our text messages. Dude had a lot going on but responded with the information we needed. His price was also competitive too! On the day of the install Kao brought his assistant, Jun. The two of them showed up on time, were respectful of our home, laying tarp all throughout their work areas. He gave me periodic updates on what they were doing and how long it would take. They even set up our Ecobee thermostats and walked us through the entire post-install inspection process, as well as helped us fill out the rebate SMUD rebate forms. We were up and running in a couple of days, just in time for the arrival of summer! Phew! We would highly recommend Climate Solutions to anyone looking for a reliable HVAC contractor... one who is truly looking out for your best interests! read more

I went through Yelp to find these guys & am so glad I did! Kao was responsive setting up an appointment & accommodated my needs. Herr Vue came to my house to clean my AC, didn't sell me on fixing anything, was honest about the refrigerant level, did not try to upsell. He installed a thermostat for me & even replaced my air filter. Not to mention he was super friendly. I highly recommend Climate Solutions as I felt they went above & beyond to make sure my sluggish AC issues were resolved. I will be a repeat customer. read more

Kao was fantastic. He remained communicative and transparent all the way through the initial appointment set up and even worked me earlier into his schedule. He was able to diagnose the issue with my AC unit quickly and went out to grab the part needed right away so we wouldn't be stuck melting during this heatwave. His price was fair and his work was thorough. I definitely recommend Kao and Climate Solutions for your HVAC needs. read more

Kao Saephanh did a top-notch work installing our new AC/Heater unit. He has the best price compared to others. He is very responsive, professional, honest, kind, and friendly. I appreciated that he kept me updated on his arrival time. I also, liked that he wasn't trying to sell us stuffs that we do not need. Highly recommend Kao Saephanh for all your AC/Heater services. read more

Climate Solutions - Heater - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

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Located this company through Yelp and called after reading the reviews. They scheduled me for duct and dryer vent cleaning within a few days of calling and were punctual. Jun was very polite and wore his booties in the house. They came in, got right to work and promptly cleaned up when finished. I was so disgusted by the results of the dryer vent cleaning I had to share this picture! My friends have already asked for their number as I highly recommend the company! read more

Climate Solutions - Dirt and lent from the dryer vent - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

Kao is great. Knowledgeable, friendly, and competent. Unlike the big companies he doesn't try to sell you on any particular solution. He provides all the information and let's you decide, no pressure. read more

Purchased a home in 2021 from Lennar built in 2019; the installation of my AC was poorly done which caused issues. One of them was a leak due to improper brazing from 2 different metals, copper and aluminum. After dealing with other technicians who didn't know how to fix it; Kao was able to help us out. He is really knowledgeable and will get the job done for a reasonable price. read more

Our AC unit was leaking and called several HVAC companies to check it out. Kao from Climate Solutions offered the most competitive price and options out of all of them. The cool thing about Kao is that he will give you options and I did not feel pressured to choose either or. He gave me the pros and cons of each and let me decide for myself. Since my unit is over 15 years old, I went ahead and replaced the whole HVAC unit along with a faulty zone control board. It took him a whole day to install and test the whole unit. He's great at communication and he does what he says he will do. Thanks Kao! read more

Kao went above and beyond my expectations. I had recently purchased a Nest, and considering myself to be somewhat "handy", I decided to take on the project of upgrading my old Honeywell thermostat myself. Shut off the breaker to AC unit and began taking apart the old thermostat. Unmounted the wires from the old contacts, straightened each wire and ensured they didn't come in contact with each other. Everything was going smoothly and it was finally time to mount the Nest's face. All I got were notifications that the red wire had no power. After about 2 hours of attempting to troubleshoot the issue myself. I finally threw in the towel. I sent out a quote request to Climate Solutions that night. When I awoke the next morning, a reply was sitting in my notifications. Working standard hours, I assumed I would have to schedule an appointment for the weekend to give the tech adequate time to diagnose and hopefully fix my issue. He replied that he could squeeze me in at 6:30PM. I was ecstatic. Never had I had a service cal for anything able to arrive past 4-5 pm. We set that appointment up and he arrived right on time. Kao was a very easy guy to chat with. He pinpointed exactly what I had done wrong and fixed the issue with ease. My Nest and HVAC system were up in running within 30 minutes of his arrival and he even left me with some tips on setting up and using my Nest. The quote was extremely reasonable and the service was top notch. I will definitely be keeping Climate Solutions as my first choice for any heating and air conditioning issues I'm sure I will be running into in the future. read more

This is a hvac company that repairs air conditioners. But the guy tells me he doesn't offer hvac service to put a capacitor that takes 5m on my air conditioning unit. I know they put capacitors on air conditioning units before. Cause that is big part of repairing them. He doesn't want to do it cause his only thought like most of these companies is to make big money instead of just being nice and taking 5m to put this capacitor on the ac unit. Why lie and say you don't do it? It just goes to show if they can't make big money you wont get service from them even though my old mom is sitting in a hot house right now and its not good for her health. He knows that but doesn't care. Just lies and says he doesn't put capacitors on ac units even though they are ac repair company. read more

Kao is very responsive, knowledgeable, and friendly. I have been more than happy with his approach and work product. We hired Climate Solutions to relocate an existing air condenser and it looks great, runs perfect. We will definitely use again if needed and will be passing their information to our friends. Great job. read more

Kao from Climate Solutions was professional, informative, and provided me excellent customer service. He listened and answered questions in a way the average home owner would understand. His prices for the exceptional quality services he provides are competitive. I would recommend Climate Soolutions for owner owners needing furnance help. read more

I initially contacted Climate Solutions here on Yelp while getting quotes for having ductless A/C installed at our home in Union City. We weren't looking for central air as we have a small house, and have experienced the ductless A/C through our travels in Asia. We had five different companies come out and give us estimates, with some trying to push hard sales on central air and the others with subpar customer service. We chose Climate Solutions not only based on their price, but for the fact that Kao was super easy going, not pushing a hard sale at all and just trying to get us the best information possible. During the installation, Kao was great and treated our home like it was his. The install took 2 long days with Kao working hard each day. In the end, we got a great system installed for a great price with a great warranty and best of all, finally a cool house in hot weather! We wouldn't hesitate to recommend Climate Solutions to anyone, we would use them again if needed for any A/C service. read more

Kao installed a new system on our house and his attention to detail as well as his friendly demeanor made the whole process comfortable. Highly recommend him to anyone. read more

I reached out to climate solutions and kao responded right away. He came over the next day to give us an estimate on a new ac and furnace install. He spent so much more time here than any of the other companies that I've called for an estimate. He explained everything to me and my family about the job. He sent me a few estimates the next day and they were very fair (prices were better than others). I decided to hire him for the job and he was able to schedule me the very next week. Him and his partner David spent two days here and they did a great job. The old furnace was carefully removed and replaced. We didn't have an ac, so the new unit was installed outside. They were very nice and respectful. We are very happy with the end result. I would recommend kao and climate solutions to anyone in need of a heating or cooling job! Thanks again. read more

Climate Solutions - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

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Kao is the best! He's courteous, professional, and honest. I set up two appointments, one for my house and one for my parents. I had requested the ducts to be cleaned and system maintenance for the HVAC systems. Kao called to let me know his ETA, and when he looked at my parents' duct, he saw that a cleaning wasn't needed. He could have just cleaned it anyway without telling us and charged us, but he didn't. Same with my house, no duct cleaning needed, but I did have defective parts on my AC unit. Kao took care of the warranty paper work and was back in a couple of days to replace the parts. I highly recommend Kao and Climate Solutions. Check out their website for their list of services! read more

Climate Solutions reaponded to my late night quote request super quickly, came out the very next day and fixed my issue in no time! I would definitely recommend and will be using them for all my future HVAC needs. Thank you for providing such fantastic service! read more

Climate Solutions responded the fastest on the same day I requested the service vs other companies. The person who came is super nice and friendly. My AC was diagnosed and repaired in less than 30 minutes and was done around 7PM. 5 stars for friendliness and responsiveness. However, now that the other companies are getting back to me with their quote I wish I had just waited another half day and saved more than almost 2/3rds of the cost. In other words, I paid almost 3x!! Of course, I blame myself too for deviating out of my habit to wait for multiple quotes before accepting a service. I work at home and it's hard to focus when it's super hot plus my mom looked ready to faint a few days ago, so I desperately needed the AC to work right away so I just said yes for the capacitor to be replaced on the spot. 0 stars for cost of repair read more

Kao was great! He was the first company to respond to a quote request, and offered a very fair price. He called to let me know he was running a bit late, which I appreciated. He installed our smart thermostat, including rewiring the connection from the furnace. I would highly recommend Kao's services! Updated Review, later that evening: I am even more impressed with Kao! After he left this morning with the thermostat setup, I encounter a problem connecting it to HomeKit. After exchanging a few text messages, Kao offered to come by later the same day to see what he can do. Long story: his setup and rewiring was 100% correct; the thermostat's software was buggy. After spending an hour with me and Honeywell customer support, he found a solution that customer support did not suggest. I asked him to get home because he had gone above the call of duty, and I finished up the last bit of setup on my own. This experience has confirmed that Climate Solutions will be my go to HVAC company in the Bay! read more

I had all my ducks cleaned for the first time in 17 years of living in my home. Climate solutions also cleaned my furnace fan and dryer vent. I was truly impressed with the attention to detail. I also didn't realize what a big production the job would be . The equipment they use is very large and of professional industrial quality. The job took nearly all day. I'm very satisfied with this company and would recommend their services to anyone. read more

Kao deserves high praise. Contacted him via Yelp for a quote for A/C repair after another company gave an outrageous figure. His price was very reasonable and fair. He showed up on time for the appointment and fixed the issue (blown fuse and dual capacitor) within a few minutes... just in time for the heatwave. We'll definitely will look him up again if we have any problems. read more

I've used climate solutions not only at my home, but also have referred them for clients as a I am a local Real Estate Broker. They are always punctual, courteous snd Covid safe! Highly recommend! read more

We just had Kao from Climate Solutions to our home to move our air conditioner. I can't say enough great things about him! He's friendly, professional, efficient and honest. He completed our job on time and left our backyard clean and neat (even hauled away old fencing for us!). Beautiful job, we highly recommend them. Thank you, Kao! read more

Kao from Climate Solutions is amazing. Firstly he is super responsive, he even was able to accommodate our urgent request for setting up a replacement AC unit. His quotes are very reasonable and no hidden costs. He is upfront about what will or not work for your home. He is a very genuine guy and was prompt with the appointment times and went above and beyond to make sure our AC unit was working to its optimum. Even after we had made the payment, he spent over 6 hours trying to fix something he observed after AC was setup and running. Really appreciate his commitment to the assignment he has taken up. He even offers a 5 year labor warranty on the new installation. I was not able to find that at other places I inquired. Do not hesitate to pick Kao for your HVAC needs, he is 100% reliable and provides great service. read more

We had a great experience with Climate solutions. They were honest with their diagnosis and took care of our issue. Definitely recommend.

Awesome and honest guy, not only he installed new furnance last year for me but also came and fixed AC issue today.

Kao has been my AC guy for a number of years. Very responsive and excellent, honest service. Unlike other companies who always tried to sell you unnecessary parts and services, Kao is always honest and straight forward on what's really needed. I strongly recommend people to call Kao for a second opinion. read more

Great service. Excellent work. Kao will not cheat you .. he has saved me over 7k. If you want someone honest and reliable who's not going to cheat you go with Kao. read more

I initially contacted Climate Solutions through Yelp and asked for a quote to replace my old furnace at Fremont. Kao visited my house two times to check our existing furnace, answered my questions, and then explained his two solutions clearly. His quotes were very reasonable and covered all the cost including Fremont township permit and HERS and final inspections. Kao is polite, knowledgable and super responsive. He has done a great job to replace my old furnace and then install a new one. I really appreciate his work and would recommend his services. Thanks Kao. read more

Caw will get your back , this company because of Caw is my life time maintenance & supplier for my home HVAC works , so professional, reliable, accurate and perfect in their works. read more

We had to replace our entire furnace. Kao was very professional and worked with our schedule. Definitely recommend!

Kao installed an AC system for us three years ago and replaced the whole duct system recently. His quote is the most competitive among the ones we received. He was able to schedule and complete the jobs quickly. He kept us updated on his arrival time and his plan throughout the jobs. The whole process was very smooth. read more

Kao and Climate solutions have been my go-to HVAC company for several years now. They are reliable, communicative and fair priced. Recently needed a second opinion on the system in new house even though I already had received an inspection by another company. Once Kao told me what his findings were and made some tweaks to the system I felt much better. If you need a qualified, hard working and honest HVAC company for the Elk Grove area contact Climate Solutions. read more

It was a pleasure doing business with Kao. The A/C in our 7 year old El Dorado Hills home stopped cooling. Kao came out and discovered there wasn't enough refrigerant in the system. He added refrigerant to get us going but suspected a leak in the system. He ran some tests and confirmed the leak. He fixed the leak and everything is fine now. All price quotes were up front and there were no surprises. The A/C stopped cooling a year ago. A guy from a different company came out and added lots of refrigerant, but he didn't check for leaks. If he had, the core problem would have been discovered and solved then. Kao wore a mask, as did his helper on his return visit. They both, without being asked, wore shoe booties when they were in our home. Kao is hard-working, up-front, talented, honest and considerate. I like him. We will be calling Kao when we need heating or A/C work in the future. read more

Awesome. Kao is great. Contacted him in regards to a Nest Thermostat installation. He thoroughly explained the not only the issue I was facing, but he also explained the root cause, potential solutions, and what he felt was the best thing to do (which also happened to be the cheapest option). He stayed longer to test different scenarios to ensure the fix actually fixed the problem. I plan to reach out to him regarding all of my future HVAC issues! read more

Great service received from Jun and Kao, I had the duct cleaning service and they even cleaned my dry duct at no additional charge. They took there time and did the job right. read more

"The man the myth and the legend" mr kao is truly that! Help me solve a problem that we had, And did it with care. He follow up and even came in a couple more time just to get it just right with no extra charge. If your looking for an honest Ac and heat guy this is the man!!! The reviews dont lie!!! Thanks kao for the honest work! read more

Kao is the best man to use to install your NEST thermostat. NEST told me it was not possible to install a NEST thermostat in my apartment due to my old thermostat using stranded wiring. Kao said he would check it out. 10 minutes later a new NEST thermostat working perfect. A very clean installation. Thank you Kao! read more