Used clutter for my recent move. Their drivers and deliver crew are the coolest people Ive worked with. They are great at handling your belongings, they are experts when it comes to packagings them to minimize the damages. Id suggest you be very careful when scheduling too many pick ups or deliveries. They suddenly emailed me that they will be charging me $69 per hour per driver. This was not explained to me when I signed up, one of their managers was kind enough to allow me to have one final deliver of my entire apartment. Either way what they did to me wasn't all that fair. Other than that one bait and switch scenario they have been awesome so far. Love the crew, reliable and professional. read more

Clutter Moving & Storage - Orange County - Clutter crew. Robert, Jamond and Matt - Self Storage Near Me

The team is legit! They wasted no time getting to work. Boxing up and wrapping up everything with care and speed. The guys did everything within three hours. Fantastic work ethic and service, I would definitely recommend Clutter to anybody. If you want to message me for any questions or recommendations I would gladly do so and in return we can help each other out by recommending one another to the company. They have promotions for both new sign-ups recommendations and existing customers. Hey! Did you say you need storage? I'm using the on-demand service Clutter. With Clutter, you just pay a monthly storage rate. The pick up and delivery is free! I have a code for $100 off: TDRFNR. Check it out online or give them a ring at (424) 320-2665. https://www.clutter.com/r/s/r?code=TDRFNR read more

Clutter Moving & Storage - Orange County - Hard at work! Keanu & Rob, Ruben's inside wrapping it up! - Self Storage Near Me

Ver good strong guys thanks clutter for sending the best guys ever would like to thank clutter and the a team thanks read more

Clutter Moving & Storage - Orange County - Victor , Eddie, Tommy, Max, Edgar, Eric When the crew arrived - Self Storage Near Me

This company is terrible! They charge you for everything and are very expensive! The customer service sucks!! Clutter delivered my packages and was only here for 10 minutes and charged me $55! They are costly! I would not refer them to anyone! To complete and post this message, they want me to add a star rating! If I can give them a zero, which I am giving them zero I would not select a star not a one! read more

Eric and Marcel are the absolute best. They worked super hard and protected all my items. They are the gold stars of Clutter and because of them, I will use Clutter again in hopes of getting them assigned to me. I was super stressed out for moving out of my house and they both worked so hard and did everything for me. I can't praise them enough for their constant hard work. Clutter's prices are pretty insane though, they should be more open about the fees. I think there advertising and sign up costs are very misleading. read more

Marcel and Brian from clutter were professional, wrapped and handled our items with great care and overall had a great attitude to get the job done quickly and efficiently. Further they used the right equipment and didn't overstuff or under pack which is important when you are stacking and storing items to prevent damage. Also they explained the process and tagged all the items and cataloged all our items accurately and with good detail so that we can rest assured if we ever need something from our clutter storage we will be able to get it. I would recommend the two of them for any job and look forward to working with them in the future ! read more

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I had never heard of them, but needed to store a bunch of things that don't quite fit in the house I am moving to. I can across Clutter, thought I'd give it a try, and couldn't have been happier with my experience. For starters, they come to your house, wrap, and move in their own truck all of your items. Their online tools are great for seeing your stuff and having them bring you back any specific item you might want. Their customer service is surprisingly amazing. I was continually making adjustments and changes to what I intended to store. You could do almost anything online. But if you ever ran into trouble - you could email, and receive a prompt, professional, friendly, and informative reply - in what seemed like less than an hour for the 5 times I emailed. And often within minutes. My movers - Leonel and Jamond were also really great. I received text alerts for when they were on their way. They were professional, friendly, efficient - and packed and moved my stuff better than I would have packed and moved it myself. We ran into an issue with one of my appliances - where the manual's instructions for how to drain it didn't work. Rather than simply say "We can't take this" or have taken it with water in it - they looked up on the Internet for other ways people have solved the problem. It was complex, took a lot of extra time, but they never batted an eye about making sure they got it right so I would be fully satisfied. ....I WAS ! read more

Clutter Moving & Storage - Orange County - These were my Clutter movers ( Leonel & Jamond ). They were Awesome ! - Self Storage Near Me

We've used Clutter for storage and moving a couple times now and we are truly impressed with everything top to bottom. Just used Clutter again for moving and couldn't be happier with the service and movers we had. Our movers were on time, fast & efficient and helped us with packing & any questions we had. These dudes absolutely hustled and killed it! Will continue to use Clutter for any storage and moving services. read more

Clutter Moving & Storage - Orange County - These dudes are legit! - Self Storage Near Me

I am completely impressed by their mode of doing business. They have over charged me. For delivery the $268.00 for less 48 minutes. The warehouse packed their first trip which was me in the very front of the truck which is why it took 48 minutes they had to unload everything in the truck to remove my things. They lost the complaint I filled for a credit like magic PUFF I was not paying the bill until they found the complaint. They did nothing and charged me a $ 46.00 late fee. I paid my final month and went online to schedule my last ever business with them. Now they want me to sign paperwork which does not show the entire document. They told me I could speak with their tech department to fix their form issue!!! This is paperwork I need to sign for them to release my personal belonings. The paperwork from April is from the same date which they cant find the complaint for. Nice people? Do your self a favor and pass on this company read more

Great- simple - efficient and affordable move. The team was on time - packed and moved me very quickly but also safely- no damaged items and they were also super professional and fun to talk to throughout the day. read more

Clutter Moving & Storage - Orange County - YIKES Two Trucks! I have a lot of stuff?! Thank GOD for Clutter - quick - professional and a seamless move --and affordable! - Self Storage Near Me

Shout out to Edgar & Kevin for making this move easy breezy! Didn't have to lift a finger and they packaged and wrapped everything thoroughly and safely. Huge thanks! Strongly recommend! read more

Clutter Moving & Storage - Orange County - Shout out to Edgar and Kevin for taking care of everything! - Self Storage Near Me

These guys work so hard and never complained!!!!! They were extremely efficient, helpful, very friendly and I couldn't recommend them more!! Clutter is great and this team tells you why!!!! read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

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Joseph, CJ, & Marcel from Clutter we're a dream team. They quickly moved all my items in, even navigating a too small elevator and a logistical nightmare with patience and professionalism. Highly recommend clutter for storage and moving services - I have moved quite a bit and this was by far the smoothest and most pleasant experience. read more

Clutter Moving & Storage - Orange County - Joseph, CJ, & Marcel from Clutter - Self Storage Near Me

Had a team of four young movers. These guys (and lady) were so professional, courteous, and helpful! They made my packing and storing easy and much less stressful than any other move I've been through. To Rosa, Frankie, Andrew, and David: THANK YOU!! read more

Clutter Moving & Storage - Orange County - Clutter Team! - Self Storage Near Me

Fast professional, friendly and efficient service from Tyrone, Edgar and Tonmmy today! They handled my belongings with care and even took my stand up desk up 3 flights of stairs! They unpacked everything within 30 minutes too! Highly recommended this service along with these guys! I'd definitely use again in the future! read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

So thankful for Clutter! Great idea and amazing customer service. All of our goods returned quickly and on time thanks to Robert, Nathan, and Anthony. We started using Clutter for a temporary storage need and they were diligent in packing everything up to protect it and also bringing it home safely. Can't begin to describe how much better this is than renting your own storage unit and hauling all of your own crap back and forth. I would never have attempted it but because there is a service like Clutter we were able to take advantage of the opportunity to store our stuff. Will absolutely use them again. read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

Very professional and friendly, very careful with handling items, on time, great service!

I'm very happy with my experience so far. Robert and Miguel arrived on time and were very friendly. Not only do they store everything, but they pack it, wrap it, and load it all for you! There were no issues and everything went smoothly. Thanks so much Clutter! read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

Use this code to save $100. Thomas & Robert from Clutter.com helping me move. They did an absolutely awesome job. https://www.clutter.com/referrals/share?code=6JXW66 read more

Clutter Moving & Storage - Orange County - Use this code to save $100. Thomas & Robert from Clutter.com. https://www.clutter.com/referrals/share?code=6JXW66 - Self Storage Near Me

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Anthony A and Marco P were great helping me donate some large items. They were very professional and efficient moving everything. I really appreciate their help! read more

Clutter Moving & Storage - Orange County - Anthony A and Marco P - Self Storage Near Me

Would highly recommend this moving and storage company! We moved 25 years of belongings from our home to storage for a while. When we needed them for our new house, they were easy to set up delivery and had best crew to move items into the house exactly where we wanted them! Huge shout out to these guys, Andrew, Trezell and Davian for all their hard labor and taking great care of our items as they moved them in. Will use again in the future for sure!!!!! read more

Clutter Moving & Storage - Orange County - Andrew, Trezell and Davian were amazing! - Self Storage Near Me

I am so happy I made the choice to use clutter. Being pregnant and moving by myself I was stressed. They had 4 hours and they only used 3! Rosa and Eric were very polite and fast. They handled all my items with care and even helped me pack some of my last minute stuff. I would definitely recommend everyone to use them!! Worth the money and worth the time! They where very COVID safe!! read more

Clutter Moving & Storage - Orange County - Covid safe - Self Storage Near Me

Quick and efficient packing service. Requested for store. Clear inventory was provided when service was completed.

My first time using Clutter moving and storage. Joseph, team leader, and Tommy, associate were friendly, Proffesional, and both worked expeditiously to complete the moving of my things for storage into the truck. I was assured, and am confident, that my things will be properly stored. The best price, and definitely the best experience I've had in storing personal things Amy where. This company has made it so easy to store extra stuff that won't fit in my apartment, and things I need to keep I will be recommending this company, and its services to everyone I know. Thanks again to Joseph and Tommy. Great job!!! read more

The service that Dylan M. And Anthony A. gave was great. We are renting as we look for our home and we needed half of our belongings stored. But, with a one-year old and two full time jobs, we needed help getting those belongings picked up and stored. This Clutter team was early and packed 40 boxes, a treadmill, and a crib in under an hour. This five star is for them. read more

Clutter Moving & Storage - Orange County - Dylan M. and Anthony A. - Self Storage Near Me

Just wanted to give Kirsten, Tommy, and Matthew. My wife and I were struggling to find a good storage/moving services, luckily we found clutter through a buddy of mine who works as a vp of engineering there!. All 3 did a fantastic job and did whatever it took to get our fridge stored properly. Highly recommend these 3 and Clutter services overall. They gave me nothing but great service and friendliness with both teams. P.S, I didn't have a picture of Tommy at the time since I took most of these during the 2nd visit from Clutter, but he provided us great service and top quality, storing our things!. Awesome job! read more

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This company is amazing from start to finish. Robert and Dalis arrived promptly at 7:15 am, in the rain and unloaded my items, unwrapped and put my furniture back together. These guys were awesome and I really appreciate their professionalism, attention to detail, and they were super friendly. I highly recommend clutter to anyone needing storage for a move. Thank you!! read more

Clutter Moving & Storage - Orange County - Robert and Dalis - Self Storage Near Me

I did the whole move out, storage, and move in process with Clutter. It's very easy and cost efficient. Would definitely recommend. I want to also commend the movers that moved us into out new place, Anthony and Marco. These guys were AMAZING! They worked extremely hard and fast. My entire move was done in 3hrs and they helped assemble stuff. I hope clutter reads this and gives them some good recognition. read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

We just needed a queen bed broken down and a couple of mirrors and boxes put into storage. It was most likely their smallest job of the day but Eduardo and Brian gave each item all their care and attention and explained each step for us Clutter novices. I feel good knowing that my stuff is carefully wrapped and secured. A+ to clutter and their team read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

10-10-2020 Update to Original Post Sirena at Clutter (manger) contacted me to attempt to work with me to resolve this issue, and she was nice and good to work with. After sending some additional photos and a phone conversation, my claim was adjusted to a level we feel we have to live with and also accepting the fact that we aren't going to receive anything more. All in all, we are still disappointed that we had items damaged and that the money we received is not enough to replace them all... but, it's better than clutters original offer. The clutter process was overall good and convenient, just so disappointed with the damage. My advice is to make sure you take great care with high cost items and possible move them yourself or have them spend exorbitant time packing/wrapping/etc. Bottom line is the most you will ever receive is $2500 for damage - so keep this in mind when decided which items to have them pack / store / move. Original Post: Clutter packed my LA apartment, full of high end furnishings. Had my items in storage for 6 months, when I had them returned to my new home in Orange County there was extensive damage. Paid for the full extent of their insurance coverage (max $2500), now clutter is trying to pay pennies on the dollar. Filed claims through appropriate channels, my claims are in excess of $5,000 - Clutter is trying to pay about half of what my max insurance allows them to pay. I provided photos, invoices for what I paid, comparable items with pricing as I was instructed. I have fully been taken advantage of. I asked to speak to claims dept. to address this situation, and was told my claim had been reopened and that Clutter would contact me within 48-72 hours to resolve - that was over 1 week ago - no contact. If you value your furnishings and hard earned, hard paid for belongings - don't use Clutter - if your belongings are damaged they won't pay to replace them and will try to take advantage of you - even if you pay for full insurance. Example - I have a bed frame from west elm that I paid around $2K for - Clutter scratched it on nearly every leg - it was 6-8 months new when they packed it themselves before storing it (which I also paid for, of course) and they offered me $100 for the damage they did..... stay away! read more

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Huge shoutout to Robert, David & Tommy for making things easier! They packed all my stuffs neatly in no time. Your furnitures would get double-wrapped (which Clutter provide). So you won't need to worry about your furniture getting broken or anything. They were all very friendly and helpful with all my questions about how this process goes. Definitely would recommend Clutter to anyone since it's worth every penny (labor is free). Your things would get delivered which you wont need to move a muscle if you want to drop off your things. You literally only need to be there and watch your stuffs getting packed by them. They stored everything very organized indeed. Overall is a great and quick experience for me. Thank you to Robert, David & Tommy for a great experience! read more

Clutter Moving & Storage - Orange County - Robert, David & Tommy - Self Storage Near Me

Awesome work these guys do! Thank you Tyrone and Cien for the hard work! Very efficient and professional! read more

Clutter Moving & Storage - Orange County - Great guys! Thank you Tyrone and Cien for the hard work you do! - Self Storage Near Me

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These guys are lifesavers! Robert, Nathan, Chris, Ruben, and Kirsten seriously made our move so easy. I had shopped for a storage unit for months before finally settling on Clutter. Not only do they store everything, but they pack it, wrap it, load it, and move it all for you! So much easier than the back and forth trips to a unit. AND- they price match similar units! Robert and team showed up on time, and were done much faster than expected, with no hiccups or issues. Professional, efficient, and friendly. Thank you Clutter! read more

Clutter Moving & Storage - Orange County - Robert and team! Thank you - Self Storage Near Me

Clutter is a great storage facility. They pick your items up and drop it off when you need it. Truly a one stop shop. The movers Eduardo and Dylan were very professional, prompt, safe, and careful with the items. I have seen movers just throw your stuff around, not clutter. Therefore, I would highly recommend Clutter moving and storage. read more

Clutter Moving & Storage - Orange County - They stacked my items carefully - Self Storage Near Me

Hiring this company was one of the smartest and easiest decisions I ever made. The team that came was extremely knowledgeable, polite and efficient. They went over and above to explain everything and give us everything we needed. I highly recommend them and Moises and his team are the best. read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

Good service, clean storage, friendly staff. Chelsea at the office was very helpful and patient she makes the return appointment process very smooth and explained everything clearly to me. Today Ruben, Tommy, and Preston bring back the whole truck load for me they are efficient and professional. Great job guys. read more

Clutter Moving & Storage - Orange County - Ruben, Tommy, Preston great job bring my stuff back. Thanks. - Self Storage Near Me

Awesome work by, Keanu, Robert and Anthony. They were very quick efficient and very respectful. We were expecting for the unload to take a while since we had a lot of stuff but they were fast! They are great guys and Keanu looks like Keanu Reeves! Lol so it looked like a celebrity were unloading your boxes. Great job guys! 10 stars read more

Clutter Moving & Storage - Orange County - Boxes - Self Storage Near Me

Love this company! The guys they sent today were so sweet and did a great job! I have used them several times and just love how easy it is . Recommend them to everyone! read more

Clutter Moving & Storage - Orange County - Anthony and Max were great!! Such sweet guys that did a great job! #clutterstorge @clutter - Self Storage Near Me

At first I was in love with the concept of clutter: a flat monthly fee to store my clutter and have a free pick up at a free delivery and a temperature safe controlled warehouse where my items would be stored in their own space safe from harm - and if my items weren't safe they would be replaced or I would have a replacement check. None of that is true! Complete fraud. Every single delivery back to my house has delivered a broken item or someone else's item. Yes, you could call and complain to their customer service line as they suggest and several of the responses on the site, but the customer service team is not in power to help you, replace your item or give you full value for replacement cost. They can't even explain how your items are stored or why they broke in the first place. I can. They break because these guys as several other reviews state, are not professional Packers. I even interviewed a few: minimal training and mostly intermediary jobs for the non-professional . CLUTTER IS AN APP NOT A PROFESSIONAL MOVING SERVICE. The latest breakage from Clutter was a $1200 lamp delivered in pieces, in a box with packing I actually paid for after being assured by customer care and the movers that morning that the upmost care would be taken in the packing and storage of my Tiffany lamp. All lies. Today I will get five dollars for that lamp because that's how much it weighs. I've also investigated the UCC rules and regulations for companies such as Clutter and they have violated numerous provisions in their veiled attempt to operate as a certain business. I fear for writing my review because I actually still have some valuable antiques still stored with this company that I can never replace because they are generational gifts. My mistake. You are much better off with a local moving company and using a local storage shed even if it is not the most convenient. read more

Beware of this company. The monthly rates are alarmingly low because the profit is derived elsewhere. To store your items with Clutter, they must be packed a certain way. And by certain, I mean crazy. Environmentally wasteful. Strange. Stupid. So. Stuff in boxes is fine, but anything, literally, anything else will be wrapped in blankets, plastic and masking tape. By the Clutter team. Or they wont store it. Don't want your ottoman wrapped in five layers of masking tape and plastic? Too bad! Clutter wrapped my kitchen table in plastic and a blanket. Same for chairs. And a chest of drawers. And a couch. And a footstool. And the rickety bathroom shelving I've attached photos of. Here's the catch: you pay them an hourly rate for the labor and can't decline it. You pay for the time they spend wrapping non-fragile items in plastic. I'm for real. I arranged to store items from a one-bedroom apartment with them. I self-packed everything into boxes. I labeled everything. I organized every box into room-specific piles. Then, Clutter took over 5 hours, at $300/hr, to wrap things like a rolled up rug into a blanket sealed with plastic and tape. Total cost to pick up items I'd already packed into boxes: around $1700. Again, for a one-bedroom apartment. No appliances. No big heavy items. Boxes and basic furniture. Over five hours! $1700! To pick this shit up! That's before it was even stored! Fast forward to the drop off. They don't take the plastic off for you--if you want that to happen, you again pay the hourly labor rate (around $300). If you ask them to leave the plastic on so you don't have to pay the labor, you are charged for the blankets they used to wrap the stuff in. About $5/blanket. There were about 30 blankets wrapped around my stuff. Including a floor rug. I went ten rounds with this company trying to understand how this could possibly be right. I am now out approximately $2000. I stored my items with them for about 2.5 weeks (after the initial $1700 charge, I couldn't afford to keep them in storage any longer). Take a look at the photos I've attached. This is the packing and plastic labor you pay $300/hr for. I'm waiting for someone to call me and tell me this is an elaborate joke, but instead, I'm left feeling utterly confused and frustrated. This was one of the worst costumer service experiences I've had. I have some mobility issues and explained time and time again that I wouldn't be able to unwrap the stuff myself, that I didn't want the plastic in the first place, and that I couldn't pay them $300/hr to take the plastic off. They wouldn't budge from the hourly rate. I am f***ed! I did manage to get them to knock off $180, so I guess that's something. Guess what? Some of the stuff wrapped in plastic is broken. Other stuff is missing. I am . . . in the Twilight Zone. read more

Clutter Moving & Storage - Orange County - Self Storage Near Me

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