Let me preface this by apologizing for the length of my rant (but you should read the end) and saying the waitress and one manager tried their best, but honestly the worst dining experience we've had in Vancouver (and it's possible we eat out too much).
To start, we had reservations, the place is not even 1/2 full and they stick us back in the corner. We ain't that ugly...I hope. We ask for better seats and they say everything is pretty much reserved...but we also had reservations...it's so far back hear one patron mentions he's going to get claustrophobic, and we note he doesn't say a word the rest of the night. But, whatever that's fine it's just a table.Our waitress is very nice, explains the specials, takes the wine order and that's when it goes off the rails. Wife orders the halibut special, I order sea salt seabass.
We notice everyone gets bread except us. We ask if we get some and are told it takes 10 minutes to heat. It comes in 2 and is cold. The appies (oysters) come nicely chilled with condiments but no spoon to add the condiments to the oysters. We finger it out.
Mains come, wife's looks good, mine is incased in salt. They break it open and it falls apart. I take one bite and age 3 years due to salt intake. Waitress is very nice and takes it away leaving me with the rice...which is hard...and missing the scallops it was supposed to have. Wife notes that the rice tastes like the rice left over the next day in the rice cooker. She is nothing if not astute. Waitress says she'll be getting us wine to make up for it....which comes 20 minutes later. In time a floor manager walks by, looks at our empty glasses and keeps on a'walkin.
Wife bites into halibut, perfectly cooked and terribly bland. She eats slow (rare for her) to wait for my meal, but needs more sauce to make it even worthwhile. The good manager comes back sets up a rack to place the serving tray on (they crack open the seabass at the table, it's quite the production), another waiter takes away the rack, so when the manager brings my replacement meal there is nowhere to place it. We die laughing.
So the wife is done eating, when they crack open my seabass, which everyone looks amazingly at. And honestly it does taste fantastic when not tasting like a salt-mine. Meanwhile the place has filled up and Tony Soprano at the table of 12 next to us yells at his 70yr old mother telling her to "shut the f**k up, it's my f**kn night" she gets up to leave just as the floor manager (the one who ignored our empty glasses) asks "how's the party goin!!". So awesome.
Meals done, table next to us still yelling at each other with no staff member going anywhere near, the waitress takes our plates asks if we want dessert, we do. Some random porter/waiter comes by with menus and asks "so are we wanting dessert tonight" as he drops the menus and is looking across the restaurant, completely ignoring us.
Anyway the dessert comes, and it's quite nice (molten coconut cake) and Soprano's mom returns to an uncomfortable table. We get the bill, they cover a couple drinks and the seabass but my wife's halibut is more expensive than most things that were on the menu. That's a special? Waitress never told us that.
We pay, we tip well (she did try very hard) and vow never to return. Walk out onto the street where the douchebag quotient has increased dramatically with all sorts of skank smoking and taking up sidewalk space. Doesn't surprise me people occasionally get shot around here.
On the upside the ridiculousness of the entire night was hilarious and we laughed uncontrollably at times. It really was the perfect ending to our ANNIVERSARY dinner. Thanks to the Glowbal Group! read more