1st review on Yelp but, I have been coming here for years and even before that my grandmother started coming here when I was a young child. For years, they were located at Reisterstown plaza and within the past few years they have been in Pikesville. Again, I have been coming here for years and I have been able to save tons of shoes from the shoe graveyard. This particular trip came about because of a pair of boots that I purchased on final sale. I couldn't get my foot inside of the boot so I brought it here to get a full zipper placed so I could were these boots for any boots on the ground events. Soooo, after a few days my boots were ready for pick up and I was able to wear my boots as promised. Happy customer 10/10~ will definitely be back to salvage any of your shoe needs. Oh, They also have a drive thru which is beyond perfect and convenient. read more

Cobblers & Cleaners - Full zipper placed in the boots with no zipper at all - Shoe Repair Near Me - Pikesville, Maryland

This place is expensive but do a great job. I really like the drive up window so I don't have to look for parking.

I had the designer bags and a pair of sandals. One bag and the sandals needed to be repaired. the other two purses needed to be cleaned, inside and out. They didn't clean the inside to its entirety by leaving the pockets dirty. On both purses. I was refunded for the non cleaning of the purses once he saw it was still dirty. The sandals were repaired but not cleaned. The purse that needed repair, the small piece of leather that holds the strap to the purse needed to be replaced. The man who fixed it did a horrible job and ruined an expensive bag. He used glue, the wrong leather and then tried to paint over it. I have pictures of how the bag was before and after. I checked everything before leaving, he was annoyed that I checked his work. Once I saw the work on the bag, I said something to him about it. He said "you came in with it broken, it's not anymore so I did my job." I said "you pretty much ruined a purse that only needed minimum repairs." He replied, " if you don't like the quality of work then you don't have to return! Goodbye!" I won't be returning for anything after this encounter. read more

My shoes had a lift taken of heel and it looks great! Two days i had my shoes back!! For $25 i had new shoes

Came to get some extra holes added to a shoe strap. I have super skinny ankles so loose shoe straps have always been an issue for me. I came in to Cobblers & Cleaners and the owner added four extra holes to each shoe on the spot. Sucks they don't take cards cause who carries cash anymore. Anyway, the time it took me to walk to 7-11 like a block away to get cash then come back, he was done. Good customer service and good value. $10 for 8 holes. read more

Cobblers & Cleaners - Shoe Repair Near Me - Pikesville, Maryland

Baltimore most hidden gems!!!!! From Reistertown Plaza to the newest location Pikesvill see as a kid going to Northwestern High school I used ask why do people get their shoes repaired if you can just buy another pair , but as an adult I realize the difference in shoes quality their irreplaceable Cobblers been saving soles for decades I can honestly say once you become a customer your really family . See you guys at the family reunion read more

I came here to repair my Nike shoe that had a wire on the inside that was poking back of my feet. The owner did a fantastic job by removing the wire, and leaving a perfect condition after stitching it. I was charged only $10.00. I am so happy and satisfied with the service, and warmth that owner showed. I will not go anywhere else to repair my shoes in the future. Thank you very much!!! read more

I needed some taps on a pair of heels. There was no real urgency to get them back right away, but I at least wanted them back in a few days or so. I have been some difficulty finding worthwhile shoe repair shops. Nevertheless, I stopped by today with the intention of dropping off the shoes for pickup at a later date. Much to my dismay, the person who repaired the shoes, looked at them and determined that he could have them back to me today. I was immediately impressed. The only problem is that I looked over at the drop-off/pick-up window and noticed that they only accept certain forms of payment, which meant that I would have to leave, go to the bank and pick up the shoes either today or at a later time. Needless to say, I went to the bank and returned with the cash. When he handed me the shoes, I liked that my shoes had been restored to the original state in a short period of time. The only thing that will reveal the actual workmanship is how the taps wear over time. Not all heel taps are created equal, so I'll see how they wear. The shop is a little more pricey than the shop not too far away, but the customer service is better. At the end of the day, one has to determine what matters most to them. I will return with other items at some point. At this time, I recommend this shop. The drive-up window is such a great convenience. A follow-up review may be forthcoming. read more

I brought in three pairs of Lucchese cowboy boots into this Cobbler (I do mean Cobbler; an expert in shoes). My boots are my old friends, as important to me as my horses or my dogs. The workmanship and skill that really restored these to virtually new condition was simply more than I expected. With the average price of $1500.00 to buy new, Eric was a bargain hunters treasure trove of value. Truly a Master Cobbler to bring my old friends back to life. Thank you Eric for restoring my faith that there still exists people that have great pride and skill in their craft. read more

I went to drop off a boot and was told lock on zipper was broken and it would be $25. The sign said prepaid and was charging 5% for credit card do I gave him $25 in cash. He gave me a receipt but when I picked up the boot he said I never paid even though the sign says prepay. He was sooo rude I paid again and will NEVER go there again read more

Shop was a bit messy but they have a drive thru which is convenient. I needed a few heel taps replaced and I had some damage on my leather heel. I wasn't pressured on extras I didn't need and I thought the prices were comparable to other places I've been to in the past. Dropped 4 pairs of shoes off on Saturday afternoon and they were ready on Wednesday. I would recommend and I will return for any future needs read more

Best service and looking great!! Thank you Cobbler & cleaners for your beautiful work !!

Needed work on my shoes. Had gotten paint on them. Cobblers and Cleaners in Pikesville removed the paint and re-dyed my shoes. They look terrific and were ready when promised (2 days). I highly recommend them read more

I entrusted Cobblers and Cleaners with all my expensive shoes for many years. I have been very pleased with the Quality work, great service, and pricing. Highly recommend! read more

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Had a car key cut there .. had to go back several times for him to fix it and ended up buying another new key to have cut but not by them .. shoes tho are very nice and genuine.. I wouldn't use them to get a key made but shoes maybe read more

Decent shoe cleaners but I got duped. First time customer. Brought one pair of shoes and one single shoe. He had me pay the $65 in cash ( no credit cards) up front. When I picked the shoes up, he says I owed $65. When I told him I payed, he told me to show proof. Fortunately I had my receipt, unfortunately he said that he stamps it paid if I had paid and he did not stamp it. Where I could understand if I didn't remember, this was one time I know 1000% emphatically that he had me pay up front. I didn't realize when he handed me the receipt, that it also needed a stamp. Very disappointing. I guess I could look at it as I helped a small business in these crazy times. read more

I've been going almost exclusively to Cobblers & Cleaners for many years. In the rare instance that I went elsewhere, I've lived to regret it. If you care about your shoes as much as I do, you owe it to them to go to Eric. His work his superior and he aims to please. Plus, he's one of the nicest people you'll ever meet. For what it's worth, the previous review is from several years back and from another location which was staffed by an employee. You will never encounter that type of problem with Eric. If anyone knows how to treat customers, it's Eric. He delivers superb workmanship and customer service that can't be beat at any price. Trust me. I'm the "Mikey" (Life Cereal commercial) of shoe repair services. read more

Expensive and poor workmanship. Had knee high boots tailored to fit my calves,but the ankles weren't altered leaving my smooth boots baggy. The man who works there thought my boots looked good and wouldn't make it right. $65 wasted, find another cobbler. read more

Eric is amazing, took my best old worn down pair of cowboy boots that were handmade in Texas 30 years ago, restored then to better than new; Amazed me with with new heels & soles, stitched up the rear upper joining better than new, then re-dyed the leather, highly polished them to dance floor Amarillo two-step perfection. Now he's redoing a lot of our tack, saddles, a few girths, as well as English riding boots of daughters. He also did a bang up job on repairing my Tumi suit bag the airline tore up. Any shoe or leather repair I will never hesitate to have Eric do whats needed. Plus his new location at 1100 Reisterstown Rd across from Jilly's has a Drive-Thru window... Thanks Eric for all you did for us Thom & Family read more

I brought in my very very expensive Italian hand made dress shoes which needed new heels and soles. Not only did I miss a seam separation by the tongue of the shoe. But the area where the lace goes thru was seperating also. The gentleman not only replaced the heels and soles but did the needed repairs on the two spots I missed. My friend was right, you do great work! read more

Brought my shoes in for sole savers and taps to be put on and the service provided was excellent. Called to find out prices for each service and was right away told a price; price was same as quoted on phone. No dodgy pricing games here. ( You know, where they are not clear on a price until you bring your shoes in and they seemingly give you a price based on how expensive the shoes are and how much YOU can afford...) Fast service too! Brought my shoes in to store in the morning and they were ready by 5 pm at no extra "rush" charge. Oh also, the drive through window proved extremely convenient! read more

I'm a big fan of Ferragamo shoes. This repair shop has preserved all of my Ferragamos for at minimum 10 years. I have not disposed of any shoes since using this shop; only given them to people once I tire of wearing them. The repairman has resoled many of the shoes as well as replaced heels. I have not allowed another cobbler's hands to touch my shoes in over 10 years, a testament to the craftsmanship of this shop. In short, my and my wife's shoe purchases come with a lifetime guarantee thanks to this cobbler's works. Highly recommend! read more