I just bought a house and moved to Las Vegas in December. I had high water bills and not knowing who to contact I decided to get several estimates. The first two companies wanted to replace the main water line without doing much to find the leak. The estimates were staggering. I saw the reviews for Colburn Enterprises on Yelp and called to see if they could come out for an estimate. John came within a few hours of my call. I expected him to do what the others had done, but he immediately looked for and located the leak. Within two hours he had fixed the leak. The cost was very reasonable and John was amazing both in his work and his professionalism. Thanks, John, for your great work. The five stars is well deserved for Colburn Enterprises. read more

We needed a plumber to replace our pressure reducing valve A friend told me about Colburn Enterprise - best thing that could happen to us John came out check the valve - replaced it - asked use if we had any question on anything Great Guy - Great Service - Great price I will be recommending Colburn Enterprises to all my friends and neighbors who might need a plumber! They are the best in my book by far!! read more

John, the owner and his wife Amber are fantastic. They are a small family owned business and focus on quality and making sure customers are more than satisfied. I had a water softener which was not too old, stop working, and John came out to look through the system. Initially I was told that it might need a Re-Bed, which would have been a quite costly endeavor, but when JOhn looked over the stamps and dates on the system, he realized that wouldn't be the issue at all. He finally realized that there was a broken seal in one of the valves, and replaced this one. The real value of the service came in when he finished. He asked if there were any questions I would like to know about the system and he took the time to walk me through everything important on the system. He answered any questions I had and let me know about the expectations for the full cycle. What a great resource, since there isn't much you can find online to read about to educate the homeowner about their systems. I have another home in Vegas as a rental and would definitely call them back or use them at my other home if there are any issue. Thank you Colburn Enterprises. read more

We've used Colburn a number of times and were happy with the service. This time I left two messages about installing a new water softener and I never received a call back. Very poor customer service. Time to look for another plumber. read more

Call me a skeptic, but sometimes when I see a ton of 5-star reviews I wonder if they're real. OK, you may not but I do. Well I am here to tell you that you can put that concern to rest with Colburn. You simply cannot find a more honest, competent, professional and reasonably priced plumbing company. I purchased a water softener system from Colburn after speaking to Amber. She responded within minutes to my Yelp message, took the time to explain everything on the phone and got me booked for the install. Amber is about as professional and easy to deal with as you're going to find. Amazing customer service. I've also had numerous other plumbing issues handled by John and the guy is just as good as it gets. While at my house checking on something for me and giving me a price on some work, he noticed that my water softener might not be functioning perfectly and brought several parts back out to the house to diagnose the problem, fixed it and charged me nothing. Had he not taken the initiative to check the system and tell me something seemed off I wouldn't have even known. Talk about honest and standing behind your work! If you have any plumbing issues at all, call them. You can't do any better. read more

Services are reasonable priced and they are HONEST. They did not try to sell us unnecessary parts or services and they back up their work as well. Before Colburn, we had another plumber company (they advertise on the fwy billboards ("Yes, they can rip you off") come in to give an estimate.. What they quoted was 200% more expensive then what Colburn worked on for us. I called the office and asked why they are so expensive. The person on the phone told us that, "We are the best".... Well, I have to respond, "Best at ripping us off!" and hung up the phone up. Let's just say we will definitely use Colburn Enterprises again and again. read more

Thank you Colburn for fixing my loud toilet that sounded like a machine gun every time it flushed. John (the owner) was quick with fixing the issue and took the time to explain what was going on. This company takes pride in their work and customer satisfaction. There was a slight hiccup regarding my appointment the night before. Amber was quick to reschedule an appointment for today after work which I appreciated. Both Amber and John genuinely showed I mattered as a customer and made things right. That's all I can ask for. I hope I don't need a plumber any time soon :) but if I do I'll always call Colburn knowing I'm dealing with experienced, honest individuals. Highly recommended!!!! read more

I gave these guys a shot based on their reviews on Yelp and I couldn't have been more satisfied. This is the true definition of a hard working, family-owned business dedicated to doing quality work at a fair price. John gave me a rough estimated of the 3 projects I needed completed in a home I recently purchased. All work was completed right in line with his estimates which also happened to be much lower than other bids I received. More importantly, John was professional, courteous and was sure all my questions/concerns were addressed with each project he completed. In addition, he went above and beyond to show me a quick fix for an additional minor issue I was having with my shower faucets. He not only fixed it, but walked me through how he was fixing it in the event I faced a similar problem in the future. Colburn will have all my future business and I highly recommend giving them a chance to earn your business. read more

I sent a message with a picture and they instructed me to call them. I called the number with no answer during business hours. No voice mail could be left so I hung up and use another service. I would have thought they would call me. Just my opinion. read more

These guys are amazing. We had a water filter put in our home. They were on time, professional and provided helpful hints! We are moving to our new home and have called on them again! We have no doubt they will do a great job! We wouldn't go anywhere else! read more

Very bad customer service! Called for service yesterday (Sunday) left msg to call me... No call. Called Monday about 9am, ask for emergency service. Was told they will call me back.. No call.. About hour later called again and was given the same answer. Now is 2pm and still no call back! I have a huge problem with water softener which was bought and installed by them, and that's why I am not calling anyone else ( so far). Looks to me the lady on the phone doesn't care much about business ! Update: Service man came over after 5pm and informed me, that that is the time he had schedule for! So .... If Amber told me this (or call me), there wouldn't be a problem. He, however did a great job flushing all my plumbing, which was all clogged after water softener filter bursted. Today he came back and installed new kitchen faucet which was broken due to plugged pipes! Excellent job as several times before! read more

Have used them for 23 years. They have great service and workers who are courteous and respectful. Would recommend them to anyone.

John installed a water softener unit and an RO system for drinking water in our home. It was installed quickly with an added bonus -- he also put in a new turn off made from metal rather than the plastic one that was there. After he was finished with the installation he walked me through everything. He was on time, polite and professional. If you are looking for an honest, hard working plumber who really knows his stuff, call Colburn. You will not be disappointed. read more

I called this company based on there review on Yelp and I am pleased to say that all the reviews were accurate Great people and good product They only negative thing I could say is they were a little late for the appointment but the got in touch with me and informed me that they would be late We they arrived they apologized for running late read more

I have had Colburn Enterprises out 4 more time since my first Review, to install an R/O system, install/replace faucets, Water Heater. They are always on time and do a fantastic Job. John is the best. read more

FIVE STARS. Hey, here's a concept: Call the potential customer right away. Book the appointment. Then show up on time (not a minute late) and do exactly what you said you would. That's what Colburn Enterprises did and that's why I'd recommend them as a company. Good job guys, thank you. read more

I feel like I just hit the jackpot by finding a high quality plumbing company in Colburn Enterprises! I only needed a water heater check and a small part replacement for my leaky filtration system, but Amber was kind enough to squeeze me into their busy schedule on short notice. John arrived within the time given and quickly got the job done. I was impressed with his courtesy, knowledge, and honesty. I was also surprised by their reasonable rates compared to certain other companies who try to overcharge on every little detail. I'll definitely call John back for any future plumbing problems. Finding a good plumber can be like finding a good doctor. Now, at least I can finally say that I've found a good plumber! :) This is a family-owned/run operation so please continue to support them because their glowing reputation is well-deserved! Thanks so much, Colburn!!! :D read more

Just bought a house with a water purification system installed. I'm so glad Colburn puts their phone number on their equipment so we didn't have to go searching for it. I called to schedule a service appointment, got an appointment right away. The gentleman who came out was right on time, very friendly and informative. He made sure all my questions were answered as well as getting the service history on my system for me so he wasn't trying to charge me for services or parts not needed. Thank you!!!! As a new client to their business, they have definitely earned my business for the system maintenance along with any plumbing issues I might run into in the future. read more

ALL I wanted was my RO filters changed....I have used this company since 1997 for all my plumbing needs when I moved into a new home I bought my water softener and RS from them as they supply all the parts and filters. Had them come out to change my filters and replace a faucet in March was told they no longer can get filters for the RO. I found the filters online while John was still there he said just call when they come in and he will come replace them. Called for an appointment and was told it would be $130 not the normal $100 because I supplied the filters they no longer carry. I had to cancel my appointment due to work when I tried to get another appointment they blocked my phone number. I just needed my filters changed and water softener serviced!!!!! What kind of business blocks customers very very unprofessional !!!!! read more

My experience with Colburn Enterprises was terrific! Service tech John was right on time, and finished installing our under sink RO system in less than an hour. I would happily refer Colburn Enterprises to anyone looking for a good, honest plumber! read more

I have always received a quality repair and willing attitude to service any plumbing in my home. It's a rarity to have to call with a problem after a person has been to my home. I recommend them highly. read more

Awesome service, just had John here at my house. I called this morning expecting that I would have to wait a day or two, but they got me in today. John worked hard for 3 hours and I was very happy in the end. I will be calling them again when I need a plumber again, and have already given their info to my parents and brother. Give them a call, John will win you over. read more

Came out to check my water softener. Told me that the unit is disposable and not worth repairing. I was charged $90 for the 15 min it took to diagnose and tell me that. So now the new water softener will just be an extra $90. Don't recommend. read more

Was referred here by a friend after several failed attempts to do it ourselves. Made an appt the day prior. Johns office called ahead to tell Me when he was on his way, he was on time and friendly. Was able to fix my leaky valve in under 15 min. Reasonable rate. Will definitely use again. read more

Awesome customer service. Quick reply. Able to get work done right away. Also saved me money by letting me buy the materials myself. Honest company! read more

I called about getting a leaky valve on my water softener fixed, and the wonderful lady on the phone had me text pictures to her so they could properly diagnose what needed to be fixed. She told me someone would be at my house first thing in the morning to fix it. The next morning, the technician (Jeremy) showed up and was very professional. He got the job done quickly and gave me a very fair price. I will definitely be using Colburn Enterprises again in the future! read more

Our family only uses John for our plumbing needs- does a great job, shows up when he says (many don't- reliable), clean and his rates are great. We are always pleased with his work, highly recommend! 5 Stars!! read more

On June 3rd, I texted the phone number from the answering machine to ask if they could replace the resin in a Culligan water softener system and the person texted back saying, "We can replace the resin but if anything else is wrong with the system we can not fix it as we cannot get the parts". I asked for the price and how long it would take and they replied "$400 we do it all in one day". So on June 5th, I set up an appointment over the phone for an 8am appointment on June 12th and also informed the person I had been texting that I had an appointment scheduled. At 7:41am on June 12th the day of the scheduled appointment, I get a text saying they cannot change the resin because Culligan would have to do it, but then they also offered another company that might be able to do it, "H2O to go". This company is very unprofessional and inconsiderate of people's time. Letting a customer know less than 20 minutes before an appointment that you are unable to perform the job is unacceptable, especially since they had all the relevant information and they just chose not to use it. This company is either inexperienced with water softener units or simply did not want to replace the resin for me since they indicate Culligan would have to do it, but then they also recommended another company to perform the job. read more

John is the best. He's taken care of our house for years. We live in a vintage home downtown and he's always known how to address any issue intelligently. I trust him with anything. Highly recommended. read more

I am extremely satisfied with this company. We had to replace our water softener and it was outside. We needed to repair the stucco behind it. John came out and removed the old one and carried it off. He returned a few weeks later and installed new one. Everyone we dealt with were very friendly and professional read more

Very professional and thorough, with a good natured, pleasant demeanor. Responsive, on time, honest, very fairly priced. I would definitely recommend! read more

Had Colburn come fix a number of small plumbing issues at my house. Had to write a quick review because it was deserving. These guys were extremely helpful and knowledgeable plumbers. Made sure I had all of my issues taken care of and all questions answered. And they are really fair with their pricing. Highly recommend them! read more

Amber and John were fantastic! Initially, Amber answered all my questions on water softening and filtration. I was a bit confused as there are many types of systems. John showed up on time and went above and beyond to make sure I understood the operations of both the softener and reverse osmosis system he installed. I would recommend Colburn Enterprises for water softening or general plumbing needs. 12/28/15 Just as a follow up to my previous review, John and Amber went above and beyond in helping me get the water systems, fixtures and appliances ready as I am deploying to the Middle East in 2016 with the Army National Guard. There will be times when my house will be vacant and I was worried about what will happen when the water softener, water heater, etc. aren't being used daily. Colburn is truly dedicated to taking care of their customers. read more

I absolutely love working with John and his team at Colburn Enterprises, the entire team is extremely helpful, professional & patient with my inexperience of how to accomplish what I needed done. I had a list of things I wanted done to our new home, from installing a reverse osmosis to moving the water heater. They explained everything from steps to get things done to what other contractors I would need and explained why some projects would not be in my families best interest, regardless of how much profit they would have made. For the projects we did move forward with the cost was very reasonable & very well done. I absolutely appreciate them and look forward to working with them again. read more

My water heater needed to be replaced and thankfully it wasn't an emergency so I was able to shop around & get bids. I ended up getting estimates from 15 different companies which took a couple days as a few of the companies frustratingly insisted on coming out to my house first to give me an estimate even though I gave them all the info needed over the phone or via email/text message in order to give me an accurate estimate. The estimates ranged all over the place from as high as $2200 (Plumbing Kings) to the low end of $1200 (Colburn) to replace & install my high-recovery model (a model that costs more) water heater. Side Note: all the companies that insisted on coming to my house to give me an estimate were the ones that ended up being on the higher $$ range of the estimates and all of them tried to close me on doing the job right then and there. So any company that insists on doing an on-site estimate does so more as a sale closing technique than for actually providing an estimate in my opinion. Colburn was great from the get-go. Communication with the office to get an estimate was very responsive and thorough and there was no pressure. Kerry asked me to text pics of the current water heater set-up and was prompt about getting back to me with an estimate. After I got all my estimates and made my decision to go with Colburn, I texted Kerry back to schedule to the service appt & was set for a 10am-12pm arrival. Received confirmation text messages & a call from Kerry to confirm the appt time and Colburn showed up right on time at 10am. Marc, the service technician doing the removal of the old unit and installation of the new one, was fantastic! It was clear he had lots of experience and he was professional, thorough and answered all my questions. When the bill came...no surprises, exactly as originally estimated. Colburn is now my #1 choice should any other plumbing issues arise in my home and recommend them without hesitation. Thank you Colburn for your reasonable prices & and for being a professionally run company. read more

Excellent service. They went above and beyond the call of duty to fix my leaky sink pipe. Colburn is a great choice is you are looking to upgrade your water. read more

Went as planned and came in around what I thought it would cost. Easy to setup an appointment, felt good about the Plumber that came out. Will use again in the future! read more

I am extremely happy that I was able to find such a great plumbing company through Yelp! John came over on December 31, 2014 to fix my kitchen sink and water softener. I had been without running water in my kitchen for over a month and I was tired of dealing with the company that I have a warranty with. They just kept giving me the run around. I called the day before and his wife said they could get me in the very next day, I was so relieved to hear that, she gave me a time slot of 1:00 p.m. to 4:00 p.m., he arrived around 2:40 p.m the next day. When I got home from work he had already fixed the problem in under 45 minutes, he still stuck around a little bit longer to make sure everything was running smoothly. John was able to fix our water softener issue, we bought a system through someone else a few months back and we were never able to get a pitcher of drinking water filled up, as the months went by we were getting less and less water until we completely stopped getting water. Then our faucet stopped working as well. It was a total nightmare but Colburn came to the rescue! We now have running water! I could wash dishes by hand again, no more pesky dishwasher to deal with. My water softener tank is also filled to it's capacity, I've never had that much water in the tank, only half or less. I highly recommend John and his company, they are reasonably priced, honest, friendly, and offer excellent service! Hopefully I never have any plumbing or water softener issues again but in case I do, I have his card on my fridge! read more

Had an outside spigot replaced and Colburn Enterprises was two thumbs up! Great price, great staff- will definitely use them again!

I decided to give them a call based on their reviews and I must say that I was impressed with their service. We recently bought a new home and needed a water treatment system. They came out, asked us what our problem was and recommended a water softener system. He didn't try to push one system over another he simply gave us facts about each system and let us decide on which to get. No gimmicks, no push sales person just a genuine guy that is very knowledgeable about Las Vegas water! We were so impressed with him that we decided to go ahead and do a reverse Osmosis system as well! A+ company!!! read more