I highly recommend this company. The response was fast, and service was quick. The technician was honest and transparent about the necessary work. read more

Alex came and was able to diagnose the issue with my washer. He retrieved the parts and repaired my washer and it's as good as new. Alex was responsive, fair and honest. read more

Cold Cloud Mechanical - replaced sensor and drain pump and works now. - Heating & Air Conditioning/HVAC Near Me - Glendale, California

Alex was very thorough and made sure the dryer was completely fixed! Great communication and stuck to the schedule and all promised appointments and calls. Super appreciated! read more

Reparo is as fantastic now as they have been in the past. The appointment was set the very next day after I reached out for repair services.

My fridge went out after 5 years. Sent a request through yelp and Reparo was quick, responsive, reasonable and accommodating because I had work and they were able to come in as I was coming home. When Peter got there he was responsive and courteous looked at my fridge and gave really really great recommendations and I went for it. Very great honest service will be using them for everything hvac and appliance related from here on out! read more

My freezer compartment was gathering frost, and was too cold. The repairman came on time, and figured out the problem right away. The price was very reasonable. Great job. read more

Peter is a truly excellent repairman. Samsung's customer service referred me to one of Reparo's competitors, a company with only 1.5 stars. Yeah, no thanks. I then went on Yelp, and heard back almost immediately from Lara, who was incredibly responsive, knowledgeable, and helpful. She sent out Peter the next day, and he was able to fix our refrigerator after yet another company said it wasn't worth fixing. (It's only six years old.) I was deeply impressed by Peter's professionalism and service, and will never again call any other company besides Reparo. Here's the rundown on our repair job in case anyone has similar issues, or needs examples of the prowess of this company's techs. It appeared that our fridge had failing door seals. Also, the freezer door would sometimes be stuck so hard that we could barely open it, some sort of bizarre vacuum-suction situation. Additionally, the unit would emit loud clicking noises, which I assumed was indicative of a failing compressor or relay switch. Turns out all that it was was a clogged internal drain and massive ice buildup as a result. Peter melted all of the ice and defrosted everything. This fixed the suction problem on the freezer door because air could once again flow between top and bottom compartments. Peter also deduced that nothing was wrong with the unit, mechanically. Neither were the seals failing. This Samsung fridge is actually poorly designed, with weak hinges among other things. Also, the whole unit was out of square. (I'll never buy Samsung again.) However, adjusting the left to right leveling forced the door to close better over the opening. The clicking is also gone. Peter said it couldn't be mechanical because all of the internal components were working fine. He suggested maybe it was expanding or settling ice, which makes sense because there was a lot of frozen buildup. Needless to say, I was much happier paying Reparo $200 than I would've been buying a new $800 fridge. Really, really outstanding company. read more

Peter came out promptly and got the job done! The fee is very reasonable and he is very professional

I had an excellent experience with Reparo. Alex helped us and he was knowledgeable, kind and efficient. Our dishwasher broke and he came on New Year's Day to assess the issue, he got a part quickly and repaired it at 8:00pm 2 days later. He was very hard working, he went above an beyond to not only fix the broken part but figure out why it broke and repair an installation error that caused it to break in the first place. I highly recommend this company and Alex. Thank you! read more

I had the opportunity to speak directly with Alex Butakov, Senior Field Director, at Cold Cloud. I was immediately impressed by Alex's intelligence, his knowledge and experience, his willingness to assess the situation over the phone, his willingness to explain possible solutions for repair (he did not try to upsell for replacement), and his honesty in providing a price point for different solutions, the estimated repair time, the longevity of a "quick" fix vs a more detailed and customized diagnostic. We have had bad experiences with HVAC repair people, and we were very pleased how transparent and straightforward Alex was. He did not dumb down, gloss over, or upsell! So we invited him to do our repair, and only after we learned he was trained as an engineer, and after observing how thorough he was with prepping, showing us the math of his calculations when doing the repair, he earned our trust, and we ultimately invited him back to do a LiDAR of our home so we could get an estimate for replacement (if and when that time comes). We thought so highly of Alex, I immediately posted a note on my community's listserv recommending him, and I have invited him back to review a neighbor's HVAC situation. Bottom line, top line: 5 stars. Quality over Quantity. Fair pricing. read more

Alex came out to assess our tenants oven and it turned out nothing was wrong . He provided great expertise and spent the time troubleshooting to confirm. I appreciated his honesty and value of his work. Will def call him anytime I need appliance work. Thank you again! read more

Great experience! I woke up early to hear my refrigerator making a loud noise. We had guests arriving that afternoon and this was going to be a huge problem. I contacted Reparo through Yelp and they were here in less than 2 hours. 9AM! The problem was quickly diagnosed, the technician had the part in his truck, and he did a great job, thorough and polite. Such a pleasure and relief. My new go to appliance repair service in LA! read more

I called Reparo and spoke to Alex after a competing company made me wait almost a week regarding my repair. Alex scheduled a same-day service and was able to quickly diagnose my washer. He quickly identified the issue and had the parts in hand to perform the repairs. In addition, he gave me some tips to maintain my washer. I highly recommend Reparo to anyone who needs repairs with their major appliances. Alex is efficient, professional and honest. Pricing is great too! I was worried I would spend close to the cost of buying a new washer, but I can sleep good at night knowing what I spent to repair my washer. Thanks again, Alex! read more

I have a 10 year old LG washer/dryer stack that had some funny smells and was not drying so well anymore. Time for maintenance and cleaning. Peter showed up within the time window, and even updated me on the way when his ETA changed a little bit. He listened to my concerns, opened the machines up, and confirmed the work to do before going further. His price was very reasonable. He cleaned them inside and out, including the dry sensor, the dryer drum rollers, and the insides of the washer door gasket. He also figured out where to reinsert the gasket that had come off my dryer door (though we never did figure out HOW it came off my dryer door!) No more smells, and fresh dry clothes -- everything I could ask for. =) As if he had not already earned 5 stars, he took one more tiny comment of mine to heart: the washer had stopped singing its little song when it was done, even though it looked like the chime was turned on. By the time Peter left, my washer was so happy it began to sing for me again! Thanks, Peter! read more

Great service. Called on Sunday and they sent a technician out in the afternoon. Upon looking over the machine we needed two new rods (model no. wasn't visible so that extended the repair) parts were ordered on Tuesday and the job was completed before EOW. Alex, the tech, was wonderful as well. read more

Called, Alek came the next day to fix my stove. He was detail in finding the problem and did a great job. I am glad that there is a dependable appliance repair service in town that I can count on. read more

The service was so smooth and fast! Alex came by with very short notice to fix my washer machine and handled the job in about 1hr. He was very nice and has good communication! The price for the work was within the advertised range and comes with a 90-day warranty. Thank you again for the Quick Fix! read more

The requested to test microwave for leaks and to replace the handle for the door. Daniel, the techinican tested the microwave from all the test points and replaced the handle. He took photos of the readings at each test points and show me the results. Readings were all within acceptable range. He was careful and effecient. The final invoice was very reasonable. read more

They were very accommodating and were able to see us the same day. The process was pretty transparent and their technician Daniel was excellent. He and his apprentice were polite, professional and effective. Now we can go back to drying all the kids clothes. FYI to the consumer upon research and asking for quotes they vast majority of the repair places were similarly priced. Visit to diagnose is $50-70 depending which goes towards your estimate but in the end you pay about $270 to replace the most common component the thermostat which is about $100. So you are paying for the housecall. In the end it was worth it for our needs. read more

Alex did a wonderful job evaluating the issue with our Maytag range and quickly repairing once he had the part required. The process with Reparo was professional, efficient and easy. I would highly recommend their services. read more

Reparo is absolutely amazing, polite, thorough, and knows how to fix stuff! I will call Alex for all of my appliance needs! With a technician like Alex, you will never need Help again! read more

Peter is very friendly ,on time and helpful. Thank you for the service. Larisa(dispatcher) is very responsive. She will reply to you in very short time. read more

I submitted my service request. This company offered a same day appt., and a no charge, no obligation diagnostic check. Needless to say, I went with the no obligation, same day appt. I am very happy with the service. Peter the technician, reached out to let me know his estimated arrival time, he showed up, diagnosed the problem, gave a budget friendly price and had the part to complete the needed repair. Peter completed the job within an hour and I was on to my next task. Peter was very friendly and got the job done. I would definitely use this company again! read more

The spring on our microwave door broke and the door was just falling over every time we opened it. Daniel from Reparo came to repair it. He was super professional and friendly, and detail oriented around ensuring he took the door apart and put it back. They had to order the parts and come back a second time to do the fix but everything was basically done within one business day. Highly recommend if you need someone trustworthy. Price was also very reasonable. read more

Sergey serviced my LG washer. The drain pump was replaced. He was professional, neat, and answered all of my questions. The price was reasonable and an invoice was issued. They also guarantee their work. I'm glad my washer is working again! read more

10/10 recommend Reparo. I reached out originally via Yelp and Larissa quickly responded to each message I sent and answered all my questions. I was able to easily book an appointment online and picked the day/time that worked best for me. Technician Alex showed up for my appointment and was able to diagnose and repair my oven same day! He was super attentive, very knowledgeable and very clean (he put on shoe covers before entering my house and took any trash away with him!) Alex pointed out some of the items that caused the issue and answered my questions with ease. Reparo is definitely going to be my go-to company for any future appliance issues (but I'm also not hoping to have any future issues either ) read more

I made an appointment online to fix the the excess water freezing in my freezer. The repairman, I believe... Daniel, was very courteous and professional, showed me what needed fixing and did it in a timely manner. read more

Alex provided excellent customer service and he fixed my fridge the same day within a reasonable price. I highly recommend his business. Thank you Alex! read more

When I use my washing machine, all the water doesn't go out the drain but some gets on the floor. I was worried that the washer was not working properly. Reparo sent a technician, Peter, the same SUNDAY afternoon. Peter was very nice and thorough. Checked the entire machine carefully, and found the problem was not the washer but instead the years old drainage pipe to the outside. He found where it was leaking. He could not fix the drainage pipe because that was something that needed a plumber. However, I now know what to do. I asked if the company serviced wall air conditioners for a later date, but he showed me how to wash the filter. I now do not have to worry about my washer. For the PROMPT service, the THOROUGH inspection, and the VERY PLEASANT and COMPETENT tech, Peter, I was CHARGED NOTHING. I will absolutely call Reparo again, and highly recommend this company. read more

Requested service and their technician Peter showed up within an hour. Pricing was fair and he fixed my dishwasher issue quickly. Highly recommended ! read more

Excellent service! My LG washing machine stopped draining. Alex was able to come out the same day that I called. Very professional and efficient. Reasonable prices. I thought the repair was gonna be way more expensive than it was. Highly recommend! read more

The team was very responsive and we were able to schedule service of our gas range the same day. The technician was able to do the repair on the spot for an excellent price. He kept the area very clean and had excellent communication via text on exact arrival time within the 2 hour window. Overall excellent service - would definitely call them again next time we need an appliance repair. read more

Cold Cloud Mechanical - Heating & Air Conditioning/HVAC Near Me - Glendale, California

I called on this company twice and in both instances I have gotten an immediate response and more importantly really great service! The tech Aleksei went above and beyond my expectations. My situation with my A/C system was unique....there appeared to be something stuck inside the vent. I would never had known about it if Aleksei hadn't figured it. He had a mini camera attached to flexible rods and was able to take pictures of the curving vent. He came back when I called him a few weeks later when I was ready to break a hole in the wall on the floor above to where he calculated the obstruction to be and he was correct. He climbed through the hole and worked on the problem. Needless to say, he was very diligent and took great pictures to showed me as he progressed through the work that there wasn't an obstruction in the vent but rather the duct had been severed in half and the piece that we saw in the vent was the disconnect. He was able to reattach the duct and reinforce it so that I wouldn't have a problem going forward. The bonus was that the price I paid for all of this work reasonable considering the time and effort he put into getting the root of the problem and fixing it. He is now my AC person going forward for my annual maintenance and any appliance issues I may have!! read more

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I hired them to install a new gas cooktop. They did an excellent job. My old cooktop was stuck pretty tight, but their technician was able to remove it. The tech also seemed very knowledgeable and I felt like the project was in great hands. Pricing was very competitive compared to the other offers using the Yelp tool. Highly recommend this business read more

I requested service from many companies and I have to admit having someone come out the SAME DAY and not even that, but NO CHARGE DIAGNOSIS is a diamond in the rough!!! Alex came and gave us a diagnosis in 20 min flat and sending invoice over. If you are looking for honest and great customer service, look no further. Message them and see what I'm talking about! read more

I called to have my Kitchenaid refrigerator repaired on a Sunday and they were the only ones offering a same day service call. The repair person, Alex, came out and assessed the situation and quickly repaired the issue. I was impressed with both the repair and Alex's professionalism. A good find! read more

I am very pleased with the clear communication, attention to detail and honesty of Alex of Reparo Service. He was on time; friendly and thorough. I also feel that the price for the service was fair and reasonable. Without any hesitation, I recommend him and will use him again should I have need. read more

I called this place when our dishwasher concked out. They were fast to set up an appointment. They were at my place the same day. The guy was friendly and explained things. I had to wait for the part we needed, but he was back the following day. The repair was fast and the whole experience was efficient. I wish all service was this easy. Very good value. read more

Alex was awesome! He has great expertise, and he is pretty open and transparent. We decided to replace whole unit, but definitely ask him for future repairs. read more

Middle of major cleaning, washer broke. I called couple of vendors who all sounds amazing but logistical reason of schedule, it didn't work out but Reparo had same day appt timing! Sergey squeezed my appt in at the end of the day, worked amazingly, found the issue (clogged) + cleaning water filter, my washer is now working condition! Sergey is very professional! All process from call with Karla, set the appt, eta text from Sergey, payment at the end, it was all easy and smooth. I strongly recommend this vendor for any repair needs. Thank You Sergey, Karla! read more