Chatted with a rep on Yelp to schedule an AC cleaning. Told them I had a small morning window available for scheduling but afternoon was wide open. They insisted they could arrive on time in the morning and finish before I had to leave 90 minutes later. Day of, technician wasn't going to be ready to show until 75 minutes after appointment time and a rep then told me the job would take 3 hours. Wasted a morning and moved furniture for nothing. Could have just booked the afternoon if chat rep had been knowledgeable. read more

I hired Cold Cloud Mechanical to install a brand new HVAC central air system in our newly purchased home (1940 home, had old radiator heat system, no AC). They were extremely professional, timely, and buttoned up -- and everyone on their team was responsive and helpful. They created a complex duct system in the attic and installed a Daikin 4-ton system -- and all at a price lower than multiple other competitors we got bids from at the same time. All along the process they kept me informed and helped me coordinate with my electrician to upgrade our panel and pass all inspections. Will look to Cold Cloud for all future HVAC needs, an easy recommend! read more

I contacted Reparo months ago regarding an issue with my dryer not drying the clothes. They were able to quickly come out to fix the issue; they discovered a bird was building a nest in our dryer vent! Months later, I had an issue with condensation on the floor in front of my dryer. I contacted them on Sunday and they were able to still respond immediately and send someone over the following day. It just shows that they follow through and guarantee their quality of service. They always arrive on time as promised, extremely professional, and their prices are reasonable. So thankful to have found them and look forward to their services for any other appliance issues. read more

Alex arrived promptly. He quickly identified the issue with the water line to our refrigerator and efficiently sourced the necessary part nearby. After fixing the leak he tested everything. The price was definitely justified for the quality service provided! read more

I liked how prompt the responses were, and my repairman Eugene was very nice. Everything was smooth and I would've been very happy with the repair of my dishwasher were actually repaired. Eugene came on Thursday 6/20 to fix my dishwasher, and was very quick and efficient (and even wore booties!) by replacing my latch and working with me on aligning the dishwasher exactly where I wanted it. In total, it took about 30 min. After he left, I was satisfied and he showed me that the dishwasher was latching properly again. Yesterday (Friday) I tried to use the dishwasher for the first time after the repair and the door wouldn't close. I sent Eugene a message this morning (Saturday) about the issue and he came immediately and worked on it for about an hour. In the end, he told me it was a gasket damage issue preventing the door from closing, and refunded me everything except my diagnostic fee. When I asked about replacing the gasket, he recommended I just get a new dishwasher. I understand my year old Samsung dishwasher may have some previous damage from the original installer, but at the very least before I called Reparo, my dishwasher was still working even though it leaked. Now the door won't close at all so I'm pretty bummed that I'm left with a dishwasher that's even less usable than it was prior to all this. read more

This is my honest review of the services I've received: Needed a commercial refrigerator fixed. Booking appt was easy. Told they would show up between 9-11am. Alex showed up at 11:10am. Apologized for the delay and gave me a little discount to make up for the delay. What I liked about Alex was that he seemed honest. ME not knowing anything about fridge could have easily been up charged or told I need to buy a new component etc. but Alex told me to do bare minimum to see if that will fix the issue (and it did!) before going to more expensive options. He also took a look at our other fridge and offered honest opinion about whether it was worth fixing it or not. I would hire Alex again for any appliance needs in the future read more

Cold Cloud was able to accommodate a last minute appointment change that we really appreciated due to early summer heatwave! The technician was on time, efficient and very knowledgeable. He did not try to push any unnecessary repairs and gave us advice on how to maintain our equipment. Cold Cloud are serious professionals and we will definitely use their services in the future! read more

They are very fast and responded with what I needed to know and questions. I was able to get a same day appointment. They ordered the parts right away and was able to provide updated info while waiting for the next appointment! Great service! read more

Excellent expert service, came on the weekend for urgent repair and offered excellent preventive suggestions and cleaned up!

I should have called them first! Excellent service and great price. I am so thankful they could help me immediately so I could get back to doing laundry. read more

Cold Cloud Mechanical - Perfectly returned to its place. Like nothing ever happened. - Appliances & Repair Near Me - Glendale, California

A couple weeks ago, our dryer started making loud screeching noises when it was turned on so I turned to Yelp to find a good repair company. There are a lot of options but Reparo stood out to me with their responsiveness and easy booking. I was able to make an appointment on the same day, the crew arrived on time and quickly diagnosed and fixed the problem. I found the price to be fair and they gave us tips on how to avoid the same problem in the future. Overall a great experience and I would definitely call Reparo again in the future! read more

This company is fair and honest and has very good customer service. They responded to my message right away and scheduled me for the next day. They came right on time and were prepared with parts for my washer from the model number they had me send them. Alex fixed our leaking washing machine and took the time to show me where our old water inlet was leaking from. I'll definitely use this company again if any of our other appliances need repairing. Thank you! read more

Cold Cloud Mechanical - Washing machine - Appliances & Repair Near Me - Glendale, California

Business was first one to respond. Was able to easily book an appointment same day. Service arrived in a timely manner. Alex, technician, educated me about causes of problem and solutions to be done. Service was done in less than an hour. Decided to use the laundry washer couple times before make this review. And, the laundry washer is good as new. Amazing service! read more

Service tech did a comprehensive evaluation of our poorly-performing air conditioner, rapidly found a leakage that had been overlooked by a previous tech (different firm), repaired the leak, replaced another electrical concern, found that the earlier tech had misled us on the viability of two capacitors, and thoroughly cleaned the heat-dissipating hardware. The cost was $1700 less than the quote from the previous firm. My impression was that the tech was competent, honest, and fair. I would recommend this service. read more

Daniel fixed my dryer quickly and was super friendly! I contacted Reparo this morning at 9:15 when my dryer started making awful squeaking noises. Daniel was out here at 2 and had my problems diagnosed in the first 10 minutes. The inside of our dryer was truly disgusting with years of caked up hair and lint, but our guy was prepared with a vacuum (with enough battery and power) to make it a nonissue. Great work that is clean and professional at a fair price. Especially considering that I was looking at new dryers just 5 minutes before I reached out. I will not hesitate to call Reparo in the future! read more

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Positive experience from start to finish. Scheduling was quick and easy. Alex let me know when he was on his way and arrived at the beginning of the time window estimated. After inspecting my oven (stove top was working but oven was not getting hot), he identified the problem, sent me a quote digitally for me to review/approve and got to work with the part he already had on hand. The work was done quickly and I got another text with a link to pay my invoice. Pricing was transparent and fair. The whole process from him knocking on my door to leaving was thirty minutes. I would absolutely hire Alex again. read more

I called 2 weeks ago and wanted to get my washing machine fixed. No one answered the phone, so I left a message. So no one called, 2 weeks passed. I am very dissatisfied with their service, I do not advise anyone to contact them!!! read more

Called Reparo for a dead oven. They gave me an estimate immediately, none of those "let us come out and look at it" games. Alex showed up on time, fixed a couple things, and ordered a new part. The part arrived a few days later, and he came out on a Sunday to install it. It now works great and the price was exactly as quoted. Alex was friendly, punctual, and efficient. And I found out his daughter named the company after the Harry Potter spell for repairs. Adorable! Nice family business. read more

Exceptional service Alex came to fix my laundry washer and did great job in timely manner. Fair price! Would definitely share the contact with others! read more

Alex did a good job on my refrigerator. He is specialized on Kitchenaid because when he came he know what is wrong with my refrigerator. Not like other technician take long time to figures out the problem and charge you left and right . read more

Alex was super friendly and professional. He diagnosed the problem immediately with the ice maker in our fridge. It was clearly not salvageable so he got a replacement and came back the same day to install it. A fair price as well. Also, there was a little thing that I really appreciated. He put on shoe covers both times he came to our apartment so as not to track dirt in from outside. All the times someone has come by to service something, that's the only time someone has done that. Just a small detail that didn't go unnoticed. I will definitely contact them again for any service repairs in the future. read more

I highly recommend Reparo HVAC Appliance repair!! I have a Sub-Zero built in refrigerator that needed an evaporator coil replaced. From the moment I requested a quote, I was met with nothing less than professionalism at every step of the way. I had received quotes from two other companies, that varied as much as $400. I received a firm quote from Reparo within about 10 minutes of my request. The quote was definitely better than any of the other quotes. I decided to call the company, and I was connected with Alex the owner/operator. He answered all my questions about his background and assured me he knew how to service Subzero products. He asked me a few questions about my specific job, and before we were through, he suggested that I should consider replacing the compressor as well. NEITHER of the other two companies suggested replacing the compressor. I thought "oh boy, here we go with the upsell". He explained why he made the suggestion. I thanked him and told him I would call him back if I wanted to proceed. I then immediately called SUBZERO and was put through to one of their technicians. After I explained the situation,the subzero technician said, "He's absolutely correct in suggesting replacing the compressor." I called Alex back, and asked him how much more the quote would be with the additional work, and his final number was still less than my lowest previous quote. Considering his work is guaranteed by Yelp for up to $2500, I was sold and scheduled the appointment for the next day, a Saturday. I received an updated quote and was asked for roughly 50% deposit to cover the cost of parts. The next day I received a call from Alex about an hour before the scheduled time, apologizing that he needed to travel farther than expected to get the parts and as such would arrive an hour later than scheduled. He then texted me when he was 15 min away and showed up as promised. Alex is a very talented and very respectful / polite technician. He put on shoe covers, and brought in clean moving blankets to cover the work area. He confirmed that the issue was what I had suspected it was, found the leak on the evaporator coil, and went to work on the job for the next 3 plus hours. He did an incredible job! My Subzero is as good as new again. He left my house spotless, as if nothing had even been done. I can't say enough about this company. Honest, knowledgeable, and hard working! Thank you again Alex and Reparo!! read more

Alex was professional, did not rush the process, was patient and took the time to answer my questions, and was honest and therefore reliable. One of the reasons I chose Reparo was because they offered a free diagnostics session; the other reason was because of the good Yelp reviews. I decided not to move forward with the repair job because the source of the issue could not be identified for certain and we would be better off with getting a new fridge cost-wise, especially with Black Friday around the corner. I really appreciated Alex's honesty as well as responsiveness. The communication is accessible and consistent. I would definitely consider Reparo again. read more

Alex the technician did a great job in servicing our A/C Very professional and offered advice how to maintain by replacing filters in 4-5 months Overall service was great./ read more

I would recommend Reparo to anyone in a bind and looking for quick, friendly, and efficient help. They responded very quickly and as they could not get me in the same day; they were able to send someone out the next morning! We needed help with our drying system and most HVAC places do not assist in such repairs. Reparo had a fair price and the guy who showed up (Alex) was very nice and quick to find the problem and get the job done. I will definitely be calling them again if we ever have any HVAC or appliance issues. read more

I requested a quote to replace my washer drain pump and got a reply within minutes from Laura. She was professional and transparent with the cost. Also they didn't charge a diagnostic fee like all the other companies I requested a quote from as well. Their quote was itemized, accurate and very fair. Once I approved it, the tech Alex arrived within the hour and resolved and tested everything in less than an hour. I am very happy and satisfied with the service I received and will use them in the future for other possible appliance issues. Highly recommended! read more

I was looking around for repair services after my Samsung freezer started acting up and their customer service was useless in helping to set up a service call. I shopped around on Yelp, most services charged an inspection/estimate fee ranging from $50-100. Reparo offered free estimates so I decided to give them a shot, and was able to quickly set up a time through the online appt booking service. Tech should up on time and took a look at freezer but before he even started to diagnose, he had to defrost which took almost 2 hours. He was then able to pinpoint the issue to one of two problems which then a quick fix. He also solved what I thought was a secondary issue with the control panel that he was also able to realign and get to work. They sent an official invoice on the service cost and receipt as well through text a signable file. He was professional and knowledgeable and offered tips on how to avoid problems in future as well as his recommendations for fridge brands. Pricing was very reasonable and competitive, A+ Would definetely use again. read more

Alex did analysis starting from the blower to the conductor. In the beginning he suspect it was the issue with signal wire, but then later he thought about it's probably with the conductor. After replacing the conductor, the compressor returned to work. In contrast to the repairman visited 1 day before, the last person couldn't fix the problem, but still charge me $165, and tried to convince me install a new system. Alex's service is professional. He fix the problem. read more

A dryer without heat puts extra strain on getting lots of laundry done, so I used Yelp Project and had several very good and quick responses. Really wonderful to have it at your fingertips, ( I am old school about some things). I went with Reparo because their first response had all the detailed information I needed to know to make a decision. No need to go back and forth with questions. From there I went on my hunch that it would carry over into their work and I was right. Detailed and organized. Alex of Repro listened (very important to me) to my concerns about why the dryer was not heating, one of which was that it may be due to a gas leak. He checked it out for me which eliminated that concern. He was also polite; introduced himself; put on shoe covers without having to be asked; listened to the problem with the dryer; quickly went to work and diagnosed the problem; gave a written estimate via text link from Reparo office for signature; went to his van (where he carries supplies of parts); fixed it and cleaned up after he was done; again text link from office with final invoice and paper invoice for my signature and payment. I added maintenance and wish I had taken a picture of the inside of my clean dryer before he put it back together. Have uploaded a photo of my dryer in the process of drying with heat!! I would definitely recommend Reparo and would use them again. read more

Cold Cloud Mechanical - Heat!! And Clean! - Appliances & Repair Near Me - Glendale, California

I reached out around 4:30 PM on a SUNDAY and Alex their repair tech was at my door by 6 PM that same evening! WOW When he realized the part he had tried to fix it with wasn't working, we rescheduled for the next morning. The next morning, I received a call saying that they were having trouble finding the part, it was out of stock. Later that evening, after finding the part, Alex came back. He told me that he had to look all over before finally finding a place that had the part. Their commitment to getting my dishwasher fixed in such a short time was amazing and incredibly appreciated. I highly recommend using them! read more

Amazing service, friendly and quality work. They were transparent with pricing, and the different levels of service compared to pricing. I really liked how they didnt push anything to you, but always suggested their thoughts prior to doing anything. Would call again in the future. read more

I contacted Reparo by random after our fridge stopped cooling. They responded with an honest estimate with no obligation whereas other companies asked for $60 or $70 to diagnose the problem. Highly appreciated the straight up approach. Alex showed up ON TIME the next morning. He went out of his way to explain the issue and answer all my questions with patience. He then took an extra 30 minutes to perform a free maintenance after he had repaired the fridge. Super nice! I couldn't be happier with this company and highly recommend them. They're honest and very professional. The total bill was about 20% below the high range of their estimate as well. Great job!!! read more

Great job! Super responsive and were a pleasure to work with. They came and worked with tenants and were very accommodating. Did a great job replacing the hose and now we are good to go read more

One thing that I realized more and more is that a lot of shops overcharge you on their diagnostic fees or just overcharges you in general preying on client's inexperience. NOT Reparo HVAC & though! :)) My dishwasher stopped working and I reached out to several companies (all of whom tried to charge me exorbitant diagnostic fees - one company even quoted me $175 for diagnostic which was obviously a rip off) but Reparo was FREE diagnostic! Peter was the technician assigned to my dishwasher project and within 15 mins he figured out what was wrong - gave me 2 options - I could either get a new dishwasher or replace the main circuit board. He gently pushed for getting a new dishwasher (but it wasn't like a high-pressure upsell - more like a gentle nudge because they make more money on the install of a new appliance rather then replacing just a part - but I didn't really mind because everyone needs to eat right?) I opted for replacing the circuit board. They also gave me 10% OFF for being a new customer! :) The new part came in 5 business days, Peter showed up and installed it and tested the dishwasher machine and made sure it was up and running! 5-Star Experience and overall would definitely recommend again! I was super satisfied with this relatively new mom-and-pop shop service company and 100% recommend supporting their business :))) read more

My experience with Alex was beyond my expectations. It seems like a rarity to find a technician that offers the entire package nowadays: honesty, reliability, efficiency, trustworthy, and excellent workmanship. Alex treated my home repairs like it was his own. We are grateful for his work and look forward to contracting him for future projects. read more

My mini split stopped blowing cold air so I put in a request for quote on Yelp, got about five replies. Four of them sounded shady as hell, some of them not responding to my questions, not wanting to repair my system because profit margins were too low, or requesting absurd amounts of money upfront, but Cold Cloud Mechanical was super responsive and able to send someone out at no cost the day of. The technician, Alex, was super knowledgeable, noticing issues with my system and explained what fix he recommended, all that for free, meaning I could have taken the info and looked for someone else to do the repair. But the quoted price was super fair so I went with it and the repair was done by the next morning while I was at work. I'm really happy I decided to work with them, the craftsmanship was great and I'm pretty sure other companies would have charged me much more for less. read more

Both refrigerator and oven died and this company responded to my request on yelp very quickly and within the same day, came and resolved both issues. Really took the time to analyze and fix the problem. I cannot recommend this company high enough. They have officially become my go to repair company. Also, a big shout out to Peter, the technician who came to provide the service, very professional, knowledgeable and courteous!! Also, VERY honest. Rare these days for sure. Thanks Reparo! read more

Got a quick and easy inspection from Aleks, he even gave us some extra maintenance at no charge! Would highly recommend Cold Cloud if you need any A/C services! read more

Excellent experience and follow through. I found Peter, my dishwasher technician to be, nice, honest and thorough. Definitely recommend!

Quick and efficient. Very informative on what was wrong with my whirpool washing machine. read more