Katelin was so helpful! I wasn't sure what flavor to get and she knew what to recommend. There was a long line but thankfully it flew by with her behind the counter! read more

Btw, the whole team here is amazing! Alondra, Josh, & Claire! They all are customer friendly, & always know my order! They are truly the dream team at coldstones read more

I discovered this Cold Stone after living in Huntington for 2 years!! It made me so happy because Cold Stone is my favorite ice cream shop of all time & it's tucked away from the main street madness! My favorite part about the shop was not only the amazing quality ice cream, but the fantastic service as well! Alondra was so helpful, kind, and didn't judge when I asked for samples. She was patient and helpful and gave excellent advice. Morgan was super sweet & gave great suggestions as well. These 2 were a great pair. The location was tidy, well organized, and had a nice flow from doorway to register! read more

Kacie and Alondra were the sweetest!! This is located right off main street and they always have the best ice cream!!

Our dessert tonight was PERFECT! Tasty and great combinations. Place was BUSY, but Nora and Katelin did a great job with the crowd and with everyone's dessert! read more

Such great service , great employees highly recommend coming here after a Long Beach day !

Great customer service. Morgan was amazing. The whole team was very helpful. Kids had a great time. read more

I usually receive great service and great ice cream- unfortunately this is the second time I've had hair in my items. I couldn't find my spoon so I improvised using a fork so that explains that in the photo- but the hair- I just lost my appetite and threw it away again. Quality control, please. read more

Cold Stone Creamery - 4/21/25 this is the 2'nd time I've had hair in the ice cream ... I couldn't finish this - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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I really loved the ice cream cake I ordered for my girlfriend's birthday. Thank you so much. Special thanks to Mr. Tamer and Ms. Sevgi for all their effort -- great job! Wishing you continued success. read more

Cold Stone Creamery - I ordered a custom cake for my girlfriend's birthday. Many thanks to Ms. Sevgi and Mr. Tamer -- great job, it turned out beautiful. - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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Love the late hours! Came in close to closing (i'm sorry!) and the girls on shift treated me with respect and friendliness. Katelin especially was very friendly despite me coming in so late, thank you!! I'll definitely be back because of their friendliness :) read more

Celeste and Katelin rock they even sang for us ! And they can make some great ice cream!

Had a wonderful time visiting this Cold Stone in Downtown HB this weekend. Alondra and Nurten were energetic and welcoming upon arrival but Morgan was especially helpful when it came to helping my family and I decide when picking out flavors and giving her own personal recommendations. Despite coming in at a busier time, the team seemed to handle things well and still made it a great experience. read more

What the heck--this ice cream is so good, creamy, and delicious that I can't stop eating it! Thanks you Felipe. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

My favorite flavors are banana and coffee. The workers were super friendly and nice and the ambiance was great for a late night ice cream run! read more

a girl named morgan helped me with my icecream and i've never had a more pleasant experience!! she helped answer my questions about flavors and was just overall made my experience at cold stone so positive read more

best ice cream ever! thank you yo the girls who were so kind to me at the cold stone creamery in the huntington beach main street location. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

it was soooooooooo gooooooodddd!!!!! it was delicious !!! it was creamy and smooth!! the service was great! they were so nice!! it looks so clean!! no dust read more

Came in on a lazy Wednesday summer afternoon to get ice cream for the kids. Friendly, fast service and great location to walk around! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Had a great experience at Cold Stone Creamery in Huntington Beach! The ice cream was fresh and creamy, the staff was friendly, and the place was clean. A little pricey, but definitely worth it. I'll be back! read more

It's amazing, and I love Felipe. They have amazing service. I couldn't have asked for better ice cream. It's like a bundle of sunshine in your mouth. And has good lighting . read more

Josh and Alondra were so nice. I couldn't imagine better service. I forgot about all other ice cream shops after witnessing their pristine speed and effiency, and care with cream. read more

I would strongly advise anyone considering a cake delivery from this Cold Stone location to reconsider. I placed an order through the official Cold Stone website on Tuesday October 28 for delivery to my son's birthday party on Sunday November 2. Because the event was at a hotel, I had no ability to store an ice cream cake, so I was relieved to find a nearby location offering delivery. Unfortunately, the experience that followed was remarkably unprofessional and deeply disappointing. At approximately 4:30 PM on the day of the party I received a DoorDash notification indicating that a driver would be picking up my order. This was the first indication that Cold Stone relied on a third party service, despite the fact that my order was placed and paid for directly with Cold Stone. The cake was scheduled to arrive at 5:00 PM. By 5:05 PM the delivery time continued to shift and the tracker showed that the driver was waiting at the store. When I called to check, the employee admitted that she had sent away two drivers because she had not realized the order was a cake. Only after I called did she look again and notice a cake that matched my order sitting in the store. At 5:15 PM she claimed that the cake had been picked up. At 5:30 PM my order was abruptly canceled in the app, and the driver stopped responding completely. No cake ever arrived. What happened next was even worse than the failed delivery. When I contacted the store again, the employee was sympathetic but explained that the manager instructed her to tell me I could purchase another cake and that they would not take responsibility for the failed order. I reiterated that I had ordered through Cold Stone and not through DoorDash, but the manager insisted that the issue was not his concern and blamed the corporate online system. When I called back requesting contact information for the franchise owner, the manager answered and suddenly claimed that he was the owner. I cannot confirm whether that was true, but his conduct was astonishingly unprofessional. He accused me of lying, argued that my name had not been on the order, and claimed that I had canceled it myself. I sent him my original order confirmation clearly showing my name, phone number, delivery information, and the date it was placed. Even when presented with this proof, he continued to insist that the situation was my fault. He then texted me an image of the cancellation record which stated that Cold Stone had canceled the order "at the request of the customer." I explained that this was false and that the previous hour of my son's birthday party had been spent on the phone attempting to locate the missing cake. Rather than take responsibility, acknowledge the error, or offer any form of remedy, he continued to argue until I eventually blocked his number. I contacted Cold Stone corporate on Monday November 3 and again on Wednesday November 5 after being told that someone would reach out within twenty-four hours. As of November 20 no one has responded. I do not know whether the manager I spoke with was truly the owner or simply claimed to be in order to avoid accountability. What I do know is that his behavior was exceptionally unprofessional, dismissive, and inappropriate for anyone in a customer facing leadership role. The lack of responsibility, the refusal to correct an obvious error, and the manner in which I was spoken to were completely unacceptable. My son's birthday ended without the cake he had requested days earlier, and the entire situation could have been avoided with even the most basic level of competence or care. I will not be returning to this location, and I strongly encourage others to avoid placing online cake delivery orders with this store. read more

Clean, friendly service, great flavors, perfect location. Regulars at this location. Always a good experience!

Morgan has amazing service and I had a great experience . Cotton candy was amazing flavor better then Baskin read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

good ice cream shop right by Main Street.thank you. good customer service right by the beach

Amazing new flavors all types of creations sweet treat satisfying fast service and will definitely be back for more!

Great family time at cold Stone. The staff is always friendly and great selection, clean store and everything right on Main Street great location. read more

Amazing ice cream place! Best one in HB! Always make a pit stop whenever im here walking my dog.

Food: The strawberry sorbet was a 8 of 10 Service was prompt and friendly 10 of 10 Ambiance was great, who doesnt love to be by the beach? 10 of 10 I really like this place, will be coming back. read more

Cold Stone Creamery - strawberry sorbet - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

great ice cream, I love this place!!! it's great and I like o cookies n cream ice cream!!

Customer service from Morgan and Sergi was great! Recommended the seasonal flavors which were made to perfection. Looking forward to returning soon. read more

Morgan and Celeste were amazing and very kind and quick I really enjoyed my experience

Very impressed with our order tonight!!! Arrived via door dash better than we could have ever dreamed of and vegan!!! read more

Cold Stone Creamery - Vegan pint! Beauty! Not pictured Sammy's vegan milk shake! - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

The location is prime and the ice cream itself is on par with all other cold stone locations. However the service was disappointing. I ordered a birthday cake online to save time. I showed up 30 mins after my pick up time. When I got there, I asked for my cake and was told they forgot to write the happy birthday message I requested on the cake. So the owner said he'd do it very quickly. To say I was disappointed with the quality is an understatement. We called back asking for a refund or to have it redone and they didn't seem to care to try to make it right. read more

Cold Stone Creamery - Custom message - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

they overcharged me and handed me a cup with ice cream put in sideways and spilling onto the counter. lol. i thought they were minutes from closing with how inconvenienced they seemed by me ordering but it was 3 hrs until close. read more

The reason I went to stone cold in the first place is because of Google Reviews as well as YELPs Reviews I'm usually a BRUSTERS ONLY kinda Fat Kid. But the reviews where beyond Blowing this place out like Jesus sticks his hands in every Batch and Blesses each new batch before it gets distributed to the customers kind of reviews so I went against my gut and figured I need to try and find a better place because Brewsters is kind of a mission and the only ice cream bomb is like the Häagen-Dazs strawberry. I'm trying to find something that's little bit cheaper cost-effective I guess and yeah this place was super expensive and it didn't. It was like it was weird. It was creamy I guess but I didn't have much of a strawberry flavor or taste whatsoever like at All. I was extremely disappointed. I didn't even drink at all. I drink some of it, and I couldn't drink at all like that's how irritated the frustrated I was handle is better but not by much. I'm not trying to badmouth the worker, but I also did it because I signed up for the app. I downloaded the app supposed to get like five bucks off or something you know so it was gonna be like less than half price, but that didn't happen and the lady working in the register had no no idea whatsoever what I was talking about so yeah, it was a little misleading I guess but the shop looks cool on point you know I'm just not into all that kind of ice cream. I just like I'm just into the plain plain Jane type of stuff. I know there are other stuff pops. It's just a strawberry milkshake wasn't I'm in point like their other items and honestly, I'm disappointed with Brewsters too. I think Häagen-Dazs milkshake and a blender with whole milk is better than any milkshake. I can buy anywhere else so it's kind of waste of money to go and buy one at this point, but that's my review peace. read more

Ice cream here tastes like the cheapest bargain stuff you can find at the grocery store. Way overpriced for what it is.

After a great slice of pizza at zero zero, we came to good ol cold stone for a "like it" scoop of our favorite ice cream. I got the Oreo cream with Graham cracker filling & my friend got the almond milk chocolate ice cream with Reese's! The staff was phenomenal & made the experience of coming back here after such a long time, very pleasant! Looking forward to my next scoop! read more

Awesome service! Bourse 11:00am - 11:30pm Very nice people & great customer service! read more

Updated: came Back twice and service was quick and great. One of the most hectic coldstone locations... FOR WHAT? I was stressing out because I made some changes to my signature ice cream and the lady had to translate everyone's order for the man making the ice cream. But then after a minute asked me again what I ordered and then translated it again . And then another girl came out of the back to ask the man making my ice cream what I ordered and it took him a minute to remember lol and I paid her. The marble cake batter I got was good but I usually ask them not to mix it up too much because it becomes soupy but I was afraid to ask for another customization. read more