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    Cold Stone Creamery

    3.4 (154 reviews)
    Closed 10:00 am - 2:00 AM (Next day)
    Updated 1 month ago

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    Barbie Duhhh
    Chantal B.

    My most recent visit wasnt the best experience. This is my local Cold Stone and I adore it BUT on November 27, I went in to surprise my sister with her fav Coffee Lover for her birthday. As soon as I walked in, only person, the two young ladies did NOT greet me until I said may I order? I ordered. I normally leave a 20% tip because I know allllll about the world of hospitality. But for two ladies to not greet the ONLY person in the store was a bit of dissatisfaction. They made my ice cream and because I did not tip. They did not provide me with a lid. I asked the cashier can I have a lid? She literally looked at me and said the lids are right there and walked away. Normally Coldstone ALWAYS make it for dining and whenever I do inquire for a lid, they place it on my ice cream. because I did not tip, that was her response to me. A bit rude. There's no tables inside but there are seating options outside.

    Menu
    Lexi S.

    My bf saw that there's a special flavor being featured the banana pudding! So we decided to give it a try for ourselves. Upon entering the store, we were greeted by the lovely girls working. You can park on the street and there is a parking my lot that charges behind the store. There is an array of flavors and toppings, you can create your own, they have cakes and milk shakes and other desserts. The smell from the fresh waffles being made in the waffle maker filled our noses and made us hungry! I sampled the chocolate silk (dairy free) option and it was creamy and light. You select your icecream of choice, toppings, and it's mixed for you on the cold slab. I love that the icecream is so thick, creamy and indulgent. This is costly, but you get what you pay for in terms of quality. My only dream is that they carry more gluten free topping options! My bf didn't want to share his icecream, but the brownies are always a fantastic addition! Make sure to get a rewards stamp card and enjoy yourself. There's seating inside, and outside there's a few tables as well. Easy to locate right along Ventura Blvd.

    Cory B.

    I've been a fan of this place since it opened doors 20 years ago with the mind-blowing idea of hand-churning freshly made batches of custom ice cream, hand-mashed with your favorite mix ins (Chocolate chip cookie dough? Reese's. peanut butter cups? Kit Kat bars, snickers, fresh fudge, your favorite nuts, Reeses pieces, M&Ms, or maybe even your favorite Saturday morning cereal!) Their waffle cones can't be beat, they're made fresh right in front of you on a waffle grill, and they're freshly crafted ice cream cakes and cupcake confections are to die for. I particularly love the staff at this location as they're always upbeat, happy to whip up your deepest desires, and somehow always leave you feeling A LOT less guilty about downing their yum desserts ! There's a parking lot in back that they validate, if you can't find a spot out front (I often do, but just in case!)... and lovely outdoor seating under an awning to enjoy your favorite treats. OH! and in case you can't tell from the pictures, they've installed beautiful brand new plexiglass through and through, making it incredibly safe for everyone to enjoy their favorite ice cream treats! They also have adorable gift cards that may gift giving a lot more fun than the usual Starbucks! MUST ENJOY!

    mud pie mojo in a waffle cone
    Nicole V.

    While I have been here a few times before COVID-19, I will use this review to comment on some of the recent changes I notice on my visit yesterday. They had a sign on the door that talked about social distancing and the use of a mask while inside the establishment. The counter was sectioned off and a barrier was made using chair so that it kept 6 feet between customers and the employees. There were taped markers on the ground for reference. The rope barrier also ensured that no one would come up to the ice cream case and pressed themselves against the case. There were 3 employees that were masked up and attentive while I pondered my order. My sister and I ended up getting ice cream and we got my brother a smoothie. They also have ice cream cakes and as a child, I had a fair few of the ice cream cakes growing up because I was not a fan of regular cake due to the amount of frosting. As for the creations, you can get one of the signature creations or build a custom one. I am usually a fan of the oreo overload, chocolate devotion, cookie doughn't you want some, but I decided to try something new and got the Mud Pie Mojo! Omg, it was delicious! It is base with coffee ice cream and has oreos, almonds, and peanut butter mixed in. Definitely a new favorite!!!! I got it in a waffle cone, which costs $2 more but it was very filling and entirely worth it. I left highly satisfied. They also have a rewards program that you can sign up for via phone number so that you can earn points for different rewards on a future visit. When you first sign up you get a buy one get one free creation, which I think is definitely worth it for any ice cream/dessert addict such as myself!

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    5 years ago

    Begin me a little tiny Ice Cube play $9 plus tax like12 the kids say it tastes horrible

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    3 years ago

    Delicious as always. I had the cheesecake flavor with the strawberry and graham pie crust. CS never fails.

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    Ask the Community - Cold Stone Creamery

    Cold Stone Creamery - icecream - Updated June 2026

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