Today is a year since my son in law passed away and we used Community Funeral Services .I am giving them a 2 star because we chose them , they sold it well. To start the elder lady we dealt with made it sound like she would take care of everything .. but honestly she forgot everything , I had to call her to get updates on what was going on and she never knew she always had to call us back , we talked many times and every time we talked she act like she didn't know us and she had to look for his file and would get back to us! I had to do the foot work , I had to finally find the place to have his services . It was during covid so it was hard to find a place that was big enough to have so many people . So I found a place that would have it outside but that's what I paid them to do ! This is just part of it . Than she tells us we have to pay extra for them to fix him up , it's like playing dress up with your dolls were her exact words , because they might have to do extra to fix him up if it's bad .. we paid extra and we just got a basic report from coroners NOT a full autopsy and they NEVER refunded us for that LIKE THEY SAID !! So prior to the day of the funeral , I told the lady I if there would be a tv I can play a video on and table for flowers and pedestal for his big picture . we get there it's under a tent in the parking lot which she told me it would be outside under a tent because of covid but not in a parking lot !The funeral director guy is there that I never met before and he act like it was his first day on the job ! There was no tv for our video there was no music, there was no pedestal . I was livid , and my daughter is a wreck ! We had the services at white memorial in uptown Whittier but they have nothing to do with it , we went through this unprofessional company that rents out these places so it's up to this Community funerals to make sure everything is done !Has nothing to do with the place which if I would have known better I would have went through white memorial myself and not used a 3rd party ! Ok so he brought out a pedestal and than I ask him where are the flowers , 3 people from the funeral came to me and said there flowers weren't there so he disappeared again looking for the flowers and they were delivered with the funeral that was before ours !! Unheard of ! So they delivered them after the funeral to us at my brothers house where we had the reception ! So because the funeral guy is running around nobody directed the funeral l! The pastor came out to talk and sang, he was great , thank God for him ! But nobody said when it was time for people to come up and view , I had to find the guy to tell people to come up and view him . It was sooo unprofessional and so embarrassing! Now back to the prayer cards I paid for ! Well the funeral service guy forgot them !So by the time they got there the funeral was over and people had already left . ThanknGod we had made prayer cards from another company also with his picture on it . I have never ever ever heard of this happening , this day should have been without stress of the arrangements considering g we were already going through hell , my daughter lost her husband , her best friend , my grand daughter lost her dad , an amazing man that stepped up to be her dad and he deserved sooo much more than this !! We never even got an apology until I emailed the owner man which I never even met through the whole process ! But I did email him after a couple of months because after the funeral it was hectic I moved my daughter and grand daughter back in with me . My only regret besides using this place was not writing a review so others can know what we went through , I know things happen and I am first to let things go but not this many mistakes and not on such an important day . I made sure my daughter didn't have to worry about all this but I didn't even get to grieve my son In law in this day because I was too busy chasing around the funeral director guy . Today is a year he passed and I won't let another day go by without writing my review. read more

When your heart is broken and you say good-bye,to your loved one ... My Sister . I called Harold earlier in the week to get plans together as we told there was not much time . I felt so comfortable knowing Harold would be there with us every step of the way . The time of passing came I called Harold and he said when you are ready to release her from our home call me back and we will come . They came two young men in suits . As they entered my room they asked by her name, if they should cover her face as they took her out of my room, or just cover her like she was sleeping ! I was so amazed at the thoughtfulness of their question. She was gently and quietly removed from my room . She was placed in the van . Peacefully, our hearts watched her leave our hill as tradition goes we wave till you are out of view - the attendants honored our sister by slowing as they made the turn from view ,in life it's the simple things, that meant so much ! Harold and his staff were compassionate, They made this transition lovingly easy for me ! They took great care of my precious loved one ! It took me 7 years too write this... read more

We have used Harold's service for our family's funeral needs multiple times. Harold is very compassionate, informative and professional. Community Funeral Service has been in business for many, many years and is not going to try and nickel and dime you. His staff came and took the upmost respected care with my mom when they had to transport her from her home. We are grateful and thankful for the level of care taken given with Harold and his team. read more

Herald and the rest of the staff were simply amazing. He walked us step by step through the process of planning my father's services. When the staff picked up my father's body from the convalescent home, they were extremely caring, sympathetic, and most importantly respectful. They took care of coordinating with the church and everyone involved. They did so flawlessly. This was the first time I've ever had to personally plan something like this and Herald made it as simple and hassle-free as possible. Community Funeral Service is a great, affordable alternative to those big name funeral companies who only care about your money. My family and I are beyond pleased with quality of service we received. Definitely would recommend them. read more

From planning stage,through death of my father and arrangement, Harold has been very professional and courteous. He called me personally to updated us all the way till the end and explained fully of arrangements without surprises. Everything went smoothly as we planned. We appreciate the service provided by Harold and CFS staff. read more

Community Funeral Services is absolutely wonderful and was very supportive in helping my family during one of the most difficult times in our lives. Herald and the whole staff were amazing and the most professional team I have dealt with in a long time. Everything was done with great reverence for our family. When my father passed in our home, they took care of everything for us and treated him with the utmost care and respect from the time they came to get his body, to preparing it for burial, to working with the church and the cemetery. After we sat with Herald to go over the details we never had to worry about anything, he and his team just took care of everything, it was such a relief. Community Funeral Services is absolutely the best! read more

Herald and all of his staff could not have been more patient, sympathetic and compassionate. My Mother's wish was to be buried beside my Father and my 2 brothers in Ohio. Herald was there with us every step of the way and handled every detail with perfection and professionalism. He was in contact with the funeral home in Ohio..... and even they remarked to us how wonderful it was to work with Community Funeral Services. There is a lot of paperwork to transport a loved one who has passed away out of state..... and Herald handled it all for us.....including finding us the best prices for airfare. Words cannot express what a blessing it was to have him help us throughout this process. I just can't recommend them highly enough.... read more

We have used Community Funeral Service 3 different times and recommended them to friends. They are professional, caring and have extremely competitive prices. They take care of all details so you don't have to worry about them. We also have gone through them to plan our funeral arrangements and that has guaranteed the rate at the time we signed. I would highly recommend Community Funeral Service. read more

This review is long overdue. I can't say enough about how well Harold and the entire staff at Community Funeral Services handled my mother's mortuary service. If there is ever a time one needs reliable and good customer service its certainly in a moment such this. They were courteous and professional and their communication was flawless and clear. They did what they said they were going to do in a timely manner and they handled aspects of the mortuary and burial service that I was unaware needed to take place. In a trying time such as this we were in good hands. Thank you, Community Funeral Service. read more

My father passed away in February of 2012 and within the hour of his passing, I looked online and found Community Funeral service. We were very impressed with them from that moment on. They provide everything from the pickup of the body to embalming, storing, casket, cremation, transport etc. They helped us with the planning of all the services we had and did not take advantage of us. We compared many mortuary services around the area and found that Community Funeral Service was the most affordable and provided more for less than the others. The owner Herald has many years of experience and had such a gentle heart towards us through this difficult time. My entire family was completely satisfied with Community Funeral Service and will definitely recommend them to everyone who will ever need mortuary help. read more

I couldn't thank enough for the service Community Funeral Services provided when my father passed away months ago. After the first and the only meeting with Harold, I basically has done everything from my part. Harold was so professional, experience, understanding, patient and considerate. He took care of all the details, addressed all my concerns, and coordinating everything involved the funeral. At last, provide us with detail information and paper work so we could smoothly carry my dad's bone ash to China. Plan a reverent memorial service was the last thing I could do for my father, Harold made it so simple and flawless. My family and I are so grateful for the service and support we received from Harold during the difficult times. Community Funeral Services is the best, and Harold is amazing! read more