Nik is a great guy and looks out for his people. The lot is mainly family owned and is just over a couple years old. They don't push anything on anyone. They only carry quality used cars, toyota, honda, etc. First time car buyers come here!!!!! I would do anything to ensure that this review helps them receive more business! They are Great! Where to begin. I stumbled upon concord auto 1 at the end of the day. After hours of car searching I figured eh why not give the little lot a shot. With a small lot came a lot of great things. Ignore the stigma about small car lots here. Leave all your car buying worries at their gate. I dealt with Nik. He approached us in a polite non-forceful way when we arrived and simply asked "how can we make you happy?" I had my eye on a civic. Now, keep in mind I'm exhausted and frustrated after driving from Vallejo to Hayward to see a car that turned out to be complete crap. This is my first car buying experience, I was pre-approved, low interest rate from a credit union based out of Texas. Out of the 15 or so car salesmen it spoke with that day , Nik was the kindest, and surprisingly the most honest. I undoubtably had a good feeling about him, and his small car lot. I test drove the car and I like it, Nik then wanted to talk some numbers, during this process he taught me so much about the used car market, which currently has a really low margin. He explained everything my credit union was going to do, better then the credit union itself explained. He took the time to explain to me, inform me and educate me on the car buying process. Now, the fun part. This was 3 weeks ago, and I still don't have the car completely in my possession. My bank has been so back and worth, tossing me every which way with the whole process. Nik was so patient and understanding and didn't hesitate to tell me when someone else was viewing the car. If I had an questions he was there to answer them. Luckily now that the process is almost over I am thankful for guys like him on small lots who simply only wanna make the money back they put into the car for less hen $500 profit but also leave the customer smiling and feeling good about having a newer car. I learned throughout my time that concord auto 1 makes the people their number one priority. They made what was such an emotional process for me much much easier. Nik use to work for large dealerships and I guess just decided he wanted a more honest business. Which is exactly what they provide. read more

This was the easiest car buying experience ever! Nick and Ted were super funny and sweet and made me feel very comfortable during the entire experience. I am in love with my car and am sooo happy I made the decision to go to Concord Auto 1 :-) thanks guys!!! read more

Nik Help me get a Toyota Sienna from them the process was fast and easy he made me feel welcomed and comfortable and Definitely will be buying my next car from Concord Auto 1, I ended up having a little issue with the van but Nik was quick to get it fixed for me for free at 0 cost would recommend anybody to come check this place out for their next car purchase Amazing Customer Service read more

Thanks to Ali I found the car that I wanted with a great price. Ali was super helpful throughout the whole process and answered all of our questions! I'm really happy with my new car! Thanks Ali nik read more

We came to them needing a car ASAP due to our other vehicle having transmission problems. They were able to help us quick and we got a Toyota Corolla. They really took their time to help us and let's us test drive a few cars. Nick and team treated us like family and made sure we left happy. I am so grateful for this place and would recommend for sure. If you're looking for a used car, this is the place! read more

The guys at Concord Auto 1 are hands down the best! Nik is the man when it comes to getting a good deal on a preowned car. One of the most honest car guys I have ever met. Nik will take care of you even after the sale is done, he will not leave you hanging. You are more than a customer and dollar signs to Nik, he's like the best friend you wish you had. I can't say enough good things about this place. Clean facility and a great selection of cars and if they don't have what you're looking for they can help find you that perfect car that fits your needs. Save your gas and stop shopping around Concord Auto 1 is as good as it gets read more

First of all I want to say that before purchasing my wifes car from Nik, I had never heard of his dealership. Too many times friends or family do a positive review for a business. We stumbled onto Concord Auto 1 purely by accident and we were not even looking to buy a car. Driving buy we noticed some great looking cars and they had big sale price signs on the windows. It was the awesome sale prices and quality vehicles that brought us in. We pulled in and were encouraged to test drive the vehichle of our choice. We did and loved every car we drove! Nik (Ali) is quite a character and is the nicest person. He works hard to fit the person to the right car. We chose a 2003 Toyota Spyder! The Toyota is a first class used auto of extreme high quality. The car is our little dream car and is almost as awesome as Nik and crew! I would reccomend this dealership to anyone looking for a "quality" used car. Nik is a man of his word and strives to provide satisfaction to his customers. We will be back Nik! Bud & Deborah Infield Benicia CA read more

i get my wife car from them, I was surprise with their Service they help me a lot!!!! I want to thank all the stuff special **Mike ( Ali )** i truly recommend their auto shop!! Thank you all.. read more

We have already bought two Toyota Corollas from Nik and Ervin! They are truly the most honest and trustworthy people that you can ever purchase a car from. Not only do they sell at great and reasonable prices, but they also make sure that the car you buy is worthwhile! Most importantly, they treat us like family. Nik and Ervin are super helpful, and they don't hesitate to throw in a few jokes here and there :) their 5 star rating is no joke! My family has a huge amount of respect for them, and we will surely come back if we are in need of another car. Skip the dealerships and stop by Concord Auto 1 first! read more

I highly recommend shopping here with Nic !! He doesn't just care about making a sale he actually cares about the customers. Very patient and helpful and honest. If I could give more than 5 stars I would. This was my first time buying a car and he helped me get the best deal possible and made sure I understood everything. read more

The first and only time I've ever felt like a dealership is run by a family member who has my back! I first came to Nik about three years ago, looking to reluctantly trade my 2012 Honda CR-V in because I needed to start driving rideshare and felt my car was just too messy to be up to par. I'd been to a couple other places who gave me a disappointing trade-in value due to a couple of paint streaks on the outside. First thing he did was grab some exterior cleaner, wipe those streaks away, and say "there's some $$ added back to your value!" He then referred me to a great detailer and trustworthy mechanic, and suggested I get the car up to par for under $1000 as opposed to trading it in and taking on a huge loan. I took his advice and couldn't have been happier! (Side note: I've been loyal to his suggested mechanic and detailer ever since! Very happy with both.) I drove my CR-V into the ground. Now I am looking for a very specific kind of car (Prius V). He informed me of a fairly common issue with that particular model to watch out for, that it seems most dealers aren't aware of. He has been keeping an eye out for that vehicle on my behalf, while I've been looking online for any and all options since I need a car ASAP. I went to a couple other dealerships to test drive, and reached out to him for advice while there. He was quick, responsive, incredibly helpful and insightful. In fact, at the second dealership, he was trying to help me find a way to buy THEIR car, but with some kind of minimal warranty so he could take a look at it and see if it had the common issue, and I could return it if it did. I ended up walking because 1) they didn't have a good short term warranty and 2) how they were going to charge me for the California cancellation option is *illegal* (Nik suggested I ask about this, and when I told him what they were doing with it he warned me it was wrong). I absolutely, 100% trust him to give me good, solid information regardless of whether it makes a sale for himself. He is generous with his time and information, and really cares to see his people in good quality cars whether he sells it to them himself or not. I am still looking, but my highest hope is that I get to purchase from him. UPDATE: He took extra time out of his day to check out the car I ended up getting, carefully inspecting it and explaining to me what he could tell by looking at it, and ultimately assuring me it was a good buy. I leaned heavily on his expertise throughout my buying process, all the way to getting his stamp of approval on a vehicle he didn't sell me. I absolutely trust him when he says he just wants to see his people happy and in good quality cars. He will always be my number one recommendation to anyone looking to buy a used car in the Bay Area, by far, and the first person I'll go to the next time I'm in the market to buy. read more

Nik is an awesome guy and really cares about his customers. Buying a new car can be so extremely stressful. Nik spent most of his day helping me above and beyond in every way possible to get me the car that I wanted. He was patient, kind, considerate, and his sense of humor lightened the mood. I was referred here by two of my cousins who both purchased their cars here and I am so glad that they did! Give this place a chance before you go blowing your money at big dealerships who don't always care about what your wants and needs are. Thank you Nik! I will be referring all of my friends to you. read more

Where do I begin I've been seeing this car lot for months and one day I said I'm a stop by stopping by was one of the best decisions I've made yet Nick and his team were so helpful they made Experience fun and exciting everything you can imagine it to be for the first time buying a car I was scared. Nick was a very humble guy and very helpful he explained everything to me I will recommend this place to anyone who's looking to buy a car. Thanks read more

Concord Auto 1 - Used Car Dealers Near Me - Concord, California

Where to start nick is probably the most honest and trust worthy used car salesman i have ever encountered i recently bought a 2011 honda crv from him he had to jump through hoops to get me financed my credit is great i just dont make alot of money as a ihss caregiver with that being said he got the job done and i am rolling in th it s beautiful suv nick will have a life long customer thanks nick and auto 1 best of the best read more

Ted and Nick are fantastic! The process was smooth and with no added pressure to purchase. They live by their Motto, "come in as customers, leave as family". We will certainly shop again. read more

Bought my first car here and what a great experience I had with Ali. He made it fast and simple for me to buy a car from him. Very honest sales men. If your looking to buy a car here I would recommended 100%. I got referred by my friend to come here a while ago and I ask ali to find me the right car for me in my price range and that's what he did and I'm very satisfied with my purchase. I would purchase another car from ALI again! read more

I am very very happy with my new car I got from Concord auto. Nik is the one to go to. Not only did he go over an above to get me the best rate for approval, he definitely made the experience fun. Thank you so much!! Amazing customer service representative! read more

I had an excellent experience at Concord-1.Nic was easy to talk to. Ted and Nik will go the extra mile to to make their customers happy. I highly recommend Concord-1 for anyone who's looking to buy a car. read more

My wife and I bought a Honda Civic over 2 years ago from this Concord Auto1 and we worked with Nik who is a very honest and down to earth gentleman. No high pressure, a lot of honesty and Truth. The cars are high quality cars he takes care of his customers we were impressed. So impressed, we brought another car from Nik, and we will send our family and friends and recommend anyone looking for a car to shop at Concord Auto 1! Thank you, Nik for your professionalism and your honesty! read more

Nik is the man! This place specializes in Toyotas and they really know there stuff. After buying a car from there, I still call them for advice. They are always helpful and supportive. I even had a problem with a windshield and they fixed it for free. If you're looking for a car, you it's worth it to check this place out. They have good pre owned cars and great support. I'm happy. read more

Me and my dad went car shopping earlier this week and this was the first used car dealership we went to. Thank god. I was a first time buyer and I was not sure how it was going to go, The owners were so helpful and informative. There were a few complications in me getting a new car but, They did everything in their power to get me the most decent car I could afford. They are seriously the sweetest and most trustworthy guys! I recommend this place to anyone buying a NICE used car. read more

I went car shopping all over the place, first starting in Fremont where a good deal that seemed good actually turned out for the worst. It was good we didn't buy the car right away, because Nik here was so honest, genuine and blunt. He used to work for a few dealerships, so he knows the nooks and crannies of what you should do before buying a car. Nik is extremely well respected, especially by the local auto shops stating he was a pretty decent seller and honest man. Now at first it seems like he wanted to argue about taking a car for a pre-purchase inspection: Nik stopped us right there and told us that wasn't necessary. He told us all about how local shops would give you an answer you want to hear, but believe it or not every car at his lot is hand selected by Nik himself at auctions. While waiting for paper work, him and his family were so kind. They provided water almost every 30 minutes. We felt at home just working with him in the office. From Nik himself, you walk in a customer, you leave as part of the family, which in fact is true. Overall I absolutely recommend Concord Auto 1, straight-forward and such an honest business man, more honest than anyone you'll ever know. Skip the dealerships, Nik will give you the best deal on whatever car you're interested in his lot, regardless of the excellent condition his cars are all in. read more

Concord Auto 1 - Driving off the lot with a 2015 Scion tC, couldn't be any happier. - Used Car Dealers Near Me - Concord, California

Was looking for a used car and was very fortunate to walk into Concord Auto 1 where I found the perfect vehicle !! Nick helped me throughout the whole process and made me feel very comfortable with my purchase .. overall it was a great experience and i'd recommend Nick & Concord Auto 1 to my family and friends !!! read more

Great service. The small staff were all very kind and sweet. The owner is super funny and made our time there filling out all the paperwork enjoyable. It's a nice memory for my son to have purchasing his first car. read more

Great experience here- Nik was still looking for better financing deals even as I was signing the paperwork. I was going to go with Carmax but these guys gave me zero pressure and I got in and out fast. I love my Civic- runs so smoothly and I shopped around a lot before- good price too. I noticed an issue with he car right before driving off. He promised to fix it next day and he did! All- around great experience. read more

I set up an appointment to come see the car two days in advanced. I arrive and the car wouldn't start (not a good sign) and then it was out of gas (gas light was on), but wait it gets better. I wanted to see if Nik could be straight up and honest with me, a man. I asked him if the previous owner had a dog in the car. Nik the owner of Concord Auto 1 says "I don't know, maybe". The car looked like it was the dogs cage. There were claw marks all over the arm rest and hair in every crevice of the interior. Nik had a micro-aggressive way of insulting me for wanting to buy a Subaru from him, apparently Subaru shoppers are a "different" kind of buyer. I was put off by his unprofessional style. If you want an honest car salesman who wants to sell cars and negotiate, avoid this place at all cost. And don't buy your Subaru from him, he thinks you are "different". read more

Seriously, MY BOYFRIEND AND I ARE VERY HAPPY CUSTOMERS!!! If you are currently in the market to buy a used car, I advise you to check this place! "Please!" Especially if they have the car that you've been looking for, chances are, you Will get it! For almost a month, my boyfriend and I have been looking day and night, at every dealership and every website possible to find the specific car that we've always wanted. Constantly, we were thrown in this emotional roller-coaster, at times thinking we've found our car, but then in the end, we find that the car was less to our expectations, we get turned down, or certain ppl at these dealerships try to take advantage of us. But this is NOT the case over here! Nik, the gentlemen who helped us, was extremely helpful and honest. We called on a Saturday in regards to a car they had. He told us to apply on their website so he can look over the info ASAP instead of us coming to the shop so we don't waste our time, as my boyfriend planned on financing. Because of not having good credit, Nik said to wait & call back Monday morning, as he informed us that though the bank may be open, he would need to talk to management b/c of our specific case. Again with the emotional roller-coaster, we initially thought this wasn't going to work. But come Monday morning, we called back to let Nik know that we were still interested & to please continue on with our process. We then showed up to the shop & Nik brought back faith into our souls. Every step that he took, he matriculated his every move in speaking to the bank to make sure we did get approved for financing, and provided options that would help lower the payment/interest. We could feel that he did this for the sake of us, his customers, to be happy, and not for the sake of him making money off of us. Being a first time buyer for a car, we are extremely glad that we came across this opportunity to finally find the car we've been searching for here at Concord Auto 1. Most importantly, we are extremely glad and pleased that Nik provided us with the best customer service by working together with us and our specific situation. Thanks again, Marc & Roxie, proud owners of an Infiniti G35 Sport Coupe read more

I was in the market for a car but had some restrictions that every dealer was not willing to work with. So glad I found Nick and his crew at Concord Auto-1. Nick worked diligently to provide me with the car that I wanted with and also with adequate financing. He is patient, funny (he's hilarious) and very kind and does not give off the "sleazy car salesman" vibe. I really felt like Nick operated in my best interest and tried his best to make me feel comfortable with the process of buying a car, which can be pretty scary especially for a woman going in alone. Although its a small dealership, they have a wide array of cars all at affordable prices. I would wholeheartedly recommend Nick and crew for all of your car buying needs. read more

Was recommended by a staff member of Toyota! Apparently Ali has years of experience! I have bad credit, but he asked me to give him till Monday to get me the best finance option! I experienced the best customer service at concord auto, while going to the newer dealerships the sales people actually sucked! Will update my review once I seal a deal! read more

Nik was very accomodating and got me in and out in less than an hour. I was surprised how easy it was. Hes a very funny guy and treats you like fam. Also, there was another young guy working that was also super nice to me but i forgot his name. I know where im buying my future cars. read more

If you want to buy a car without pressure or a hassle, go see Nick, Ted or Jesus. Also, expect to find very clean vehicles that are priced very well. My place to go in the future for any vehicle needs! Thanks guys! read more

Yes, Definitely 5 stars all the way. Concord Auto 1 was actually recommended to us by the Concord Toyota people as CT they had nothing in our price range. Best recommendation ever. Ervin was our first contact and made the whole car shopping for young son a pleasant experience. We purchased a car about 3 weeks ago - then our son totaled it, before knowing it was a total we drove it to Concord Auto 1 with the engine smoking thinking it was an easy 'off the insurance' fix. Nope he insisted we go via the insurance as the engine was cracked. Not being safe to apparently drive Nik allowed us to leave it there until the insurance people came. 4 days later they came and Nik was there to show them the damage etc. He was fantastic. We are hoping to buy the replacement car there also as we have such confidence in their honesty and integrity. Nik and Ervin are the best - you truly are made to feel like family regardless if you purchase a car from them or not. Give them a try - you don't know what you are missing out on until you visit Concord Auto 1!! read more

Just bought my Car from this place, I can say I'm leaving a very satisfied customer! Nik was the gentleman that helped me. He was friendly and very knowledgable. He was able to help me get my car financed easily and quickly. Although it's a privately owned dealership the customer service and car selection was great. I would def return! Thanks Nik! read more

My wife and I had been to a few places looking for a car. Other sales people at well known big dealers in the area would not listen to what I needed, or wanted and tried to up-sell me with cars out of my price range so they could quickly make their commission and stick with a high interest loan!! To add insult to injury one of the slick salesman borrowed my wife's pen and never returned it. Concord Auto 1 was a breath of fresh air!! The owner, Nik, went out of his way to help me get into a great Toyota Corolla for my new job. He was professional and knew what I needed and guided me through the process. I was discouraged because I had a "challenged" credit score and Nik went above and beyond spending hours with us to make the deal happen. His experience and taking the time to explain the financing and DMV process were very reassuring. That same day we were able to drive away with a beautiful car!!! I'm very happy with the experience and the car! I'm definitely going back to him to buy my wife a car and I highly recommend Concord Auto 1!!! read more

Great place to buy a car. From the moment we first visited our family experienced great customer service. Nik was very helpful and honest. Nik also made sure we were able to get the car we wanted. This would be one place I would look at first if I were to buy another car. read more

Dropped in here about 45 minutes before closing on a Thursday night. Nik was very patient and cool, didn't rush us or pester us; he also stayed over an hour after closing to let us fully browse and ask questions. Nik is greatly honest and knows his stuff, especially in regards to Toyotas...he even impressed my dad who is in auto repair (and highly difficult to please, to say the least lol)! Nik mainly has cars that are in excellent condition and are priced accordingly. I highly recommend Concord Auto 1 for anyone in search of a good used car. read more

We were actually recommended this dealer by our credit union, since they'd had very good customer satisfaction from Nik in the past. Nik (the owner) was very nice, professional and honest with us. We told him that we were looking at other places, and also private party, and he told us he could look at the others cars first before we make a purchase. We told him what types of cars and prices we were looking for, but he didn't have any on the lot that week... but said he would be getting some soon. A few days later he called us and said he had a great car for us. We ended up getting the car we wanted (sadly not in red tho) for under blue book price. He was very helpful and would recommend to friends. read more

Got our Honda Accord here, was not expecting to get it. But Ali and Ervin were extremely helpful and worked hard to help me get it, even with my credit they were able to get me a great deal. They were very professional and knew their product very well. They were not pushy and made sure I got what I wanted. Everything was done faster then I expected. Very happy with my whole experience and will be back next time I'm ready to get a new car. read more

Awesome place.. Came here with my Dad to look for a car for my little sister who just got her license. Pete who was helping us was absolutely attentive to our needs. After looking at many different cars at other places we decided to come back and buy a car here because of the superior customer service we received! Thank you Concord Auto for all your help, we will be back to buy more cars from you!! read more

Wow...where do I even begin. Buying a car is never a fun experience. When a new job caused me to suddenly need a vehicle, a sense of dread slowly surfaced. We went to a few car dealers, who weren't overly friendly and wouldn't give us what we thought was a fair price on a vehicle. It was then my boyfriend came across an ad at Concord Auto1 for a used Scion and we went to check it out. I will be forever thankful for this. Both Ervin and Nik went out of their way to make the car buying experience pleasurable, and put us both at ease about buying a used car. Ervin even picked us up from BART (since we were coming from far away). The price they gave us was more than fair and it honestly took a huge stress off my shoulders knowing that I got a good, solid car at an excellent price. About a week later, there was a small issue with the car and I phoned Nik to let him know. Not only did he profusely apologize for my experience, but he actually drove over an hour out of his way (that same evening) to check out my car and give me a loaner car in the meantime. He even gave me flowers for my troubles. I was so floored by this generosity (and this service) that I will definitely be back when I need to buy another vehicle. I hope to send all of my friends there as well. I honestly have never received this level of service before, especially being that I did not buy a fancy/high-end vehicle. They said that once you buy from them you become "family", and I can honestly say that they truly mean it. Go figure...after this experience, I am actually looking forward to buying my next car, and know that without a doubt it will be from Concord Auto1. Keep up the good work! read more