Good customer service. I Support local businesses. If they don't have the part you need they can…read moreorder it and you'll be back on the road again.

Great shop here and very helpful staff. Helping a friend install my clutch in my Tacoma at his…read morenearby shop & needed some last minute parts to complete the install. I was surprised that they had all the parts I needed in stock and the staff nicely put them aside for me so when picking up, it would be a much faster process. I totally appreciated that!

I have always had issues with finding parts for my 1994 auto. I mean the exact right part, not one…read morethat comes close to fitting correctly. Like an accessory pulley that is exactly the same size, not 1-4 mm difference. They got it here, in-stock, on premise! And the price was cheap compared to Amazon and other local parts stores. John was great to work with and very compassionate to the customer on the phone ( I got to listen to the conversation while he rang me up)! Don't think I could repeat my question 4x and stay that cool, calm, with complete customer service in the forefront. John said if we don't have it in stock, we have a 2 block long warehouse in Fremont we can get it from in a few hours. That is fast and 2 blocks long, that is big and probably have other hard to find parts for my car. Look forward to getting more parts there, well when mine break (which they will).

Santiago was very helpful and quick with helping me out. I had called previously to the fremont…read morelocation and was brushed off (told they didnt sell the item i was looking for). Santiago from the San Ramon store had informed the quantity for that item in the Fremont location. Thank you again and tell you boss I said you should get a raise.

They did a great job putting new wheels on my Lamborghini uris with fast turn around time.read more

Got my 17" kmc ims wheels 35 in tires mounted and balanced 3" front leveling kit and an alignment…read moresolid business fasho had it done within a day while busy

Definitely recommend the 4x4 shop!…read more First time in the door I met Pete. He helped me work through the options to put a leveling kit on and lift my '21 Tacoma while keeping it as stock as possible. We went with the Eibach Stage-1 2" front and a 1" block on the rear. Pete made it easy, got me on the schedule that day...2 weeks later did night drop. Got a call and photo the next day when it was complete... The whole team did a great job and after climbing under it when I got home, the install looked clean! Great experience...I'll go back when I need more 4WD work done!

This place is awesome beyond belief! Fred who helped me out is a class act and got me in and out…read morewith 1.75inch Mammoth wheel spacers in less than an hour!!! I was so impressed by the staff!!! 100% cool cats and they were busy too! While they were working on my car I looked around inside and saw a Mobnetic Max MagSafe phone holder! I asked how much and it was the same as Amazon! Then I saw a sweater and it was $40 but Joe the owner said $10 off...I said Done! I left there paying $200 for everything where I would have probably paid well over $125 or more elsewhere! Joe was really cool and takes pride in providing high level of customer satisfaction and service. I was impressed. He has earned my business for sure. Selection is nice but Fred said they could get anything. I will take up that offer eventually. So it is nice to be able to go to a place that can get me anything and take care of all my Jeep needs! Seriously, I just received t an incredibly cool, efficient and quality appointment at the 4x4 shop. So if you are looking at getting any 4x4 upgrades, mods, parts etc., head on down to The 4x4 Shop in Livermore, CA! You will not be disappointed! Ask for Joe the owner, Fred or any of the other cool peeps there! You won't be disappointed!

Super fast service I would definitely recommend this is the second time I come here for my tire…read moreinstallation and alignment

Staff is friendly and I was in and out in less than 30 minutes for a full tire change. Great…read moreservice, super affordable, and I will definitely be back for any future needs!

Had a great first impression and first experience servicing my new (used) Mini. Service Advisor…read moreJeff was excellent. The whole experience was quick, easy, friendly and the process went smoothly. It was also affordable and thorough. I was pleasantly surprised to receive my car completely washed and vacuumed as well. I was happy to not be pressured or oversold. They did an inspection and didn't find anything wrong. I was in and out of there in less than an hour. Thank you to the entire team at East Bay Mini Service Center!!!

I brought my Mini in with a free diagnostic coupon, having been a loyal customer for 6 years. I…read moreworked with Daniel Martinez because of a slight ticking noise, which I suspected might be the spark plugs. Daniel confirmed the plugs were fine, but the rest of the experience was incredibly frustrating. Throughout my visit, I felt constantly pressured to authorize additional inspections and services. I had to repeat myself three or four times, stating I only wanted to diagnose the ticking noise so I could prioritize repairs. While Daniel was polite, the aggressive upselling made me put my guard up. I left my car on Friday morning, and though the mechanic sent a video pointing out other issues, he couldn't identify the source of the ticking. After playing phone tag, Daniel informed me on Monday that it would cost an additional $450 just to "explore" the cause of the noise--and that fee would not go toward the actual repair. I declined and picked up my car, only to be subjected to yet another upsell attempt for air filters. The lack of expertise and constant sales pressure completely eroded my trust. On my drive home from Pleasanton to Oakland, the slight ticking escalated into a severe, full knock. I texted Daniel immediately to voice my concerns but received absolutely no response. The following week, I took my car to an independent specialist in German cars. Within two and a half hours, they diagnosed the issue perfectly: a failing water pump was disrupting belt tension and causing the knock. The diagnostic fee was a reasonable $103 (waived if repaired there), and the service was entirely pressure-free. The contrast was night and day. As a 6-year customer, I expected to be valued and respected. Instead, I felt like a target for upsells. I will never bring my car back to East Bay Mini.

I have recently purchased my first 2023 Land Rover Defender from Livermore Land Rover. Louie Salas…read morehandled my purchase from start to finish and he was great. He provided timely details of the vehicle through videos and pictures as I was making this purchase from Orange County. Sayed Akbari was also great on the Finance side and made sure that my experience was smooth with the closing this purchase. I do recommend Livermore Land Rover, Louie and Sayed on your Land Rover journey.

To all who are considering doing business at a LAPIS dealership (be it Porsche, Audi, Land Rover,…read moreHonda, Ferrari or Mercedes-Benz). Here is my experience...and it's not a good one. I had sought out a particular vehicle and finally found one of interest; the problem was, it was over 500 miles away in Southern California (I live in Northern California). However, even if the vehicle was in the area, I would still need to perform some type of due diligence, in order to assure I was purchasing a sound/functional vehicle. That said, I found a Lapis Dealership only 20 minutes away from where the vehicle resided and made an appointment for a Pre-Purchase Inspection (cost $740). Days later, I was contacted by the service manager and told the vehicle was in good condition, although it still needed some suspension work and to replace a few leaking seals. With this endorsement in hand, I purchased the vehicle and had it shipped to Northern California. Upon arrival, I immediately noticed the following: * No AC * No headlights * Windshield wipers inoperable * Antenna won't retract * Parking brake won't hold * Tachometer won't go above 2,000 * Windows require manual intervention to operate * Each door lock is keyed differently and neither works with the keys * Erratic Idle/RPM * Rear shocks leaking * Fuel leaks * Oil leaking from bell housing/main seal For those of you not familiar with cars, most of these items (some safety-related) would have been easy to identify by either pushing some buttons in the driver's compartment or readily visible with the vehicle up on a car lift). THE TOTAL COST OF RECTIFYING THESE ISSUES HAS RESULTED IN A REPAIR BILL EXCEEDING $30,000! Of course, I was less than pleased and contacted the dealership. While they were willing to refund my $740, they were totally unwilling to accept any responsibility for their obvious mechanical oversights...essentially just patting me on the head and hoping I would just go away! Well, $30,000 is a huge chunk of change and I wasn't willing to go away quietly. I contacted the Customer Care Manager and Customer Service Department for the car manufacturer and both told me the COO of LAPIS/Mark Venti would be my main contact for resolving this issue. However, after numerous attempts to contact Mr Venti to resolve this issue, my communiques (email, as well as certified mail) have fallen on deaf ears - NO RESPONSE WHATSOEVER. While it took every fiber of my being while writing this, I have refrained from utilizing 4-letter expletives to portray my displeasure, although a $30,000+ bill to cover their mistakes is pretty close to a living hell. In short, BEWARE the LAPIS Dealership Group does not have your back! I would highly recommend you seek out alternatives to a LAPIS Dealership!

I spent almost a year looking for the right car and walked away from several dealerships because…read moresomething just didn't feel right. I'm so glad I waited because I ended up at Nissan Infiniti in Dublin, CA. I bought my car on July 7, 2026, and I've been loving it ever since. From the first conversation to driving off the lot, everything went smoothly. Darren, my salesperson, was polite, knowledgeable, and never made me feel pressured. I highly recommend you ask for him when think about buying a car. Vishal in finance made the paperwork easy to understand, found me the best APR, and explained everything thoroughly. They gave me a reasonable price for my trade-in, the car was beautifully detailed, and the price of my new car was very reasonable. There were no hassles, no gimmicks, and no high-pressure sales tactics--just honest, professional service from beginning to end. I've bought 12 cars over my lifetime, including cars for my sons when they learned to drive, and I can honestly say this was the easiest and most enjoyable car-buying experience I've ever had. I highly recommend Nissan Infiniti in Dublin, especially Darren and Vishal. If you're looking for a dealership that treats you with respect, communicates well, and makes the entire process stress-free, this is the place to go. Thank you for making what is usually a stressful experience such an enjoyable one!

I had such a great experience working with Fabi at Dublin Nissan! She helped me purchase my first…read morecar for my mom, and I truly couldn't have asked for a better person to guide me through the process. From the beginning, she was incredibly kind, patient, and knowledgeable. She made everything feel safe and comfortable, which meant a lot since this was such an important purchase for me. Fabi took the time to explain everything clearly and made sure we were making the right decision every step of the way. You can tell she genuinely cares about her customers and wants the best for them. I'm so grateful for her and all her help and would highly recommend asking for her if you're looking to buy a car!