I hope i don't end up stranded again, but if I do, I'll be calling ZR Towing. Z is a consummate…read moreprofessional. He arrived to the scene quickly, was extremely personable, and got me and my vehicle home quickly and safely. And his rates are VERY competitive! It's like, what's the catch?? That's it: there isn't one. Z is just that good. Look no further. Call ZR if you need roadside assistance!

When AAA leaves you stranded for 6 hours in the rain post accident-- this guy saved my life!!!!…read more(Literally & Metaphorically) AAA never sent a dispatcher and they kept claiming they did. I waited inside the car for 6 hours constantly updating my phone. I called them constantly and they kept redirecting me or telling me lies or getting disconnected. I called about 10 tow places in Oakland and none of them were available. I called ZR towing and he picked up right away. It was 5am when I called and he was able to meet me in 10-15 minutes! Fastest response ever! He was super helpful and got my car to a body shop in the middle of the morning that is also Subaru Certified!! Call this guy for all your towing needs-- Zuber is hard-working, kind, responsive, & reliable!

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Bay Mobile Tire LLC saved the day! We unexpectedly got a hole in our tire and he came and replaced…read moreour tire for a fair price. He had all the equipment needed. Highly recommend!

These gentlemen are very professional, quick, courteous, and reasonably priced! Called same day…read moreafter hitting a pot hole hard! They are 24 hours! A+++ Made a frustrating experience easy and seamless!

I called On The Go roadside assistance for help with a flat tire and they got me back on track…read morewithin 30 minutes. Throughout the interaction, they were very professional, prompt and never condescending. Their prices are very reasonable too for such a critical service! Overall, I'll highly recommend this business for anyone stuck in an unfortunate situation needing assistance.

Absolutely outstanding service from On the Go Roadside Service! I would give them 11/10 if I could…read more After waiting more than four hours for a previous roadside technician who never showed up, I was finally assigned to On the Go. I spoke with their dispatch agent, who was incredibly kind and helpful. Although I was originally told the appointment would be around 7:30 PM, he understood my situation and get a technician to me as quickly as possible. Within about 35 minutes, he had someone arrive at my door. My technician, Jonny, was fantastic. He was extremely knowledgeable, professional, polite, and genuinely pleasant to work with. When he arrived, he was unfortunately stuck at my community gate for quite a while because of an issue with security. I had to run over to help get him inside, and I felt terrible because he was being treated disrespectfully. What impressed me most was that Jonny remained completely calm and professional and never became upset or rude. His patience and attitude really stood out. Jonny repaired my tire and also checked and added air to all four tires. He was efficient, careful, and clearly knew what he was doing. I also want to give special recognition to the dispatch agent for going above and beyond. Since I had already spent hours waiting for the previous service, he even arranged for the tire repair to be done at no charge. That level of customer care meant a lot to me. From the dispatcher to Jonny, everyone I dealt with was kind, responsive, and professional. After such a frustrating experience with the previous roadside company, On the Go completely turned the situation around. I highly, highly recommend On the Go Roadside Service! Jonny was excellent, and the customer service was some of the best I've experienced. Thank you for coming through when I really needed help! 11/10!

You never want to need to use a towing service company. However if you do need one, then All Area…read moreTowing is the company you want to use. Last November, we had to have our 2007 Lexus ES350 towed from Danville to our mechanic in Concord. We called All Area Towing and spoke with Al. He quoted us a price for the job and stuck with that price when we scheduled the appointment a week later. Al showed up to our house and got our car out of our garage and then onto his truck and was off to Concord. Our car made it to our mechanic and we paid Al on the spot. Al and All Area Towing are a very good company and I will use them in the future if needed.

Al was fantastic, he really knows what he's doing with 40 years of experience. He knows the area so…read morewell that he got to the mechanic's shop before we did even though we saw him waiting at the weigh station as we sped up the freeway! He took the backroads & beat by at least 5 min! Of course we wish we hadn't needed a tow, but I am so glad we decided not to use Agero, who contracts with our auto insurance company for Roadside Assistance. We have had many bad experiences with them. We called the Towing companies in the Walnut Creek/Concord/Pleasant Hill area, & we liked Al from the start. He was personable, and he has people skills that others sorely lack. He beat the best price we had & he stuck to it the following week when we confirmed with him and arranged for our mechanic to take possession of the car so he could order parts & get started on the repairs. You won't regret working with Al, he's a real Champ.

If you need a tire fast, sure but otherwise, skip them. I paid $300 for a tire with severely low…read morepressure. Pros: - showed up fast - worked fast Cons - gave me a bottom line tire - tire was extremely low on air, when I got it, it was at 16 PSI (my tire light went on and I had to fill it myself later) - charged $300 and didn't even fill or check that the tire was at the right PSI UPDATE: He called me 7 times and then begged me via text to remove the review. He gaslit me and did nothing to fix the situation.

We arrived in Emeryville with a flat tire. He arrived in 30…read moreminutes. The whole service repair took less than 30 minutes. What a relief! He was professional and courteous.

Today, AAA dispatched a tow for my vehicle. The associate stated on the recorded line, "its a free…read moretow, and thanks for being a Premier member for 43-years. " There was no mention of any issue regarding service calls. The driver arrives and wants $200 for the tow, and states, "you've been downgraded to Classic." Say what? After 20-minutes on hold, a so-called "supervisor" Ms. Cheryl , badge number #50302105 states, "doesn't matter what the first AAA associate said ( on the recorded line ) we're not paying, we're not towing. Case closed. Say what? This is a "classic" alright, a classic case of a once well run Walnut Creek based company sliding downhill. Treating members poorly, and not properly training employees. Run, no hide from AAA. I should have said no 43-years ago.

If I could leave zero stars I would! I have never been treated so poorly by people of AAA!!…read moreSpouse is being treated in TX for leukemia, I had to return to care for animals. Upon returning his car battery is dead. I called to just have this service, come and jump the battery so I can go and replace it. Because he is NOT there in person, (imagine that because he's in a HOSPITAL for TREATMENT) They would NOT PROVIDE any assistance, but told me to call and pay someone to do this! I've spoken to the worst of AAA personnel and YES they are a reflection of their business policies! If you have them CANCEL and seek out others who will treat you more than just a paying customer!!! AAA is HORRIBLE, RUTHLESS, and SAD!!!