Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

I rarely write negative reviews, but I felt compelled to share this experience so others can make…read morean informed decision. The fan on our outdoor A/C condenser stopped spinning. After doing some research and consulting ChatGPT to better understand the symptoms, I concluded that the most likely cause was a failed dual-run capacitor. I also watched several YouTube videos showing that replacing the capacitor is generally a relatively simple repair. Although I considered replacing it myself, I decided it would be better to pay a reputable HVAC company to confirm the diagnosis and perform the repair. My wife spoke with a friend who highly recommended Integrity, describing the company as honest and trustworthy. Based on that recommendation and the company's excellent reviews, I scheduled a service call and agreed to pay the $125 diagnostic fee. The technician, Josh, arrived, and I explained that the condenser was operating but the fan was not spinning. I also told him that I suspected the capacitor had failed. Josh retrieved a test capacitor from his truck, disconnected the leads from the existing capacitor, and connected them to his test part. The entire process took about ten minutes. When he restored power, the condenser fan immediately began spinning. At that point, I was genuinely impressed. His quick test appeared to confirm exactly what I had suspected: the capacitor had failed. Since replacement capacitors generally retail for around $20, I assumed the repair would involve installing a new capacitor, with a reasonable markup for the part, labor, expertise, and company overhead. Instead, Josh listened to the fan and commented that it did not sound very good and appeared to wobble slightly. He then returned to his truck to prepare several repair options. He remained in the truck for what seemed like an unusually long time for what I believed was a straightforward capacitor replacement. Eventually, I walked out and told him that the amount of time being spent preparing a plan made me concerned that this was about to become a lengthy and expensive repair. I explained that this was not what I was looking for. Josh said he would be finished in a few minutes, so I returned to wait. When he came back, the first option he presented was to replace the capacitor for approximately **$1,000**. He then began describing another option that included replacing the condenser fan motor. That repair would have added approximately **another $1,300-$1,600** to the bill, on top of the capacitor repair. At that point, I stopped him. I told him that I had researched the capacitor and understood it to be a part costing approximately $20. I directly asked whether I was mistaken in understanding that I was being quoted $1,000 to replace a roughly $20 part. Josh responded by asking whether I had gotten that information from ChatGPT. I told him that I could not justify spending $1,000 to replace such an inexpensive part, even allowing for labor, expertise, insurance, overhead, and a reasonable profit. At that point, the proposed price changed. Josh explained that the original estimate involved a higher-quality or premium part. He said that if I wanted a standard capacitor instead, the repair would cost approximately **$500**, with the $125 diagnostic fee applied toward that amount. Feeling somewhat relieved that the price had dropped from $1,000, I tentatively agreed. Josh then went to his truck to retrieve the standard capacitor. Fortunately for me, he did not have one available. We therefore scheduled a return visit for the following Monday. After Josh left, I replayed the entire interaction and became increasingly uncomfortable with how the visit had unfolded. The test capacitor had already demonstrated that replacing the failed capacitor allowed the fan to operate. Yet the initial proposal was approximately $1,000 for the capacitor replacement, followed by a substantially lower price only after I challenged the estimate. I also looked up replacement fan motors compatible with my condenser and found them listed on Amazon for approximately **$100-$300**. I understand that retail part prices do not include diagnosis, professional installation, warranties, company expenses, or profit. However, that comparison made the proposed additional charge of $1,300-$1,600 for the fan-motor replacement even more difficult for me to understand. Rather than wait until Monday, I went to Home Depot and purchased the correct capacitor for **$21**. After reviewing the replacement procedure again, I installed it myself in approximately ten minutes. The condenser fan immediately began spinning, and the air conditioner cooled our home normally, just as it had before the capacitor failed. I called the company and canceled the follow-up appointment. I want to emphasize that Josh was polite, personable, and easy to talk to throughout the visit.

I can't recommend JB3 HVAC enough! After being told by another company that I needed a very…read moreexpensive HVAC replacement, I reached out to JB3 for a second opinion, and I'm so glad I did. From the beginning, they were honest, knowledgeable, and straightforward. They took the time to explain everything, answered all of my questions, and gave me a much more reasonable quote without any pressure or unnecessary upselling. The installation went smoothly, the team was professional and respectful of my home, and they made what had been a really stressful situation so much easier. I especially appreciated the communication throughout the entire process and feeling like I was getting an honest assessment of what I actually needed. Excellent service, fair pricing, and a great team. I would absolutely use JB3 again and recommend them to anyone looking for a reliable HVAC company!

I contacted JB3 when my downstairs A/C unit stopped working. Joseph came out the next day and got…read moremy downstairs unit working and also installed two new smart thermostats. I'm very pleased with the work and the professionalism he showed.

This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

The job went wonderful removing and instalation in 4 1/2 hours said they would be here at 7 am got…read morehere at 6:40 started working right away had the old conditioner out and the new one up and in even instaled new thermastad. If you need air or heating work call the best Edgars great people

With most "trades", because of the specialization of the service, it's tough to find businesses…read morethat don't take advantage of their customers. This isn't the case with RASP HVAC because the service isn't being provided by a "company" but by the man himself. My brand new AC system installed by the home builder started with a leak that left us with issuing a warranty claim after the first year of operation. The warranty repair never sealed the leak and we ended up with a sweltering home in the middle of summer in just a couple years. I found RASP HVAC on Yelp a few years later and after taking to Joseph thought he might be able to find the leak. Even though he wasn't able to find the leak, Joseph went the extra mile to check every component in the system and even some that aren't so obvious or easily accessible. Knowing he couldn't find the leak, he gave me a discount on the recharge. Although I'll have to continue to deal with my home builder's sloppiness, Joseph's honesty and integrity is what sets him apart from all others in the HVAC industry.

My AC went out on Saturday morning, Joseph promptly answered and arrived quickly within a little…read moreover an hour. The issue I had was diagnosed as a faulty capacitor, which was swapped out quickly. We later realized that my Freon was also running low, which he was able to refill. Overall service was great and he was very responsive. The pricing was a bit high for just the capacitor, but the fact that he was able to respond quickly on a Saturday morning and come back a second time for the Freon made the service top notch.

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

Matthew arrived within the time frame specified, asked detailed questions and paid close attention…read moreto my responses. He inspected my furnace, and cleaned up my AC unit. I signed up for inspections every 6 months and now am all set to face the Temecula summer heat.

My AC has been out since last Weds evening. My landlord knew Jason of ACCU so we called them, and…read morethey came out the next day Thursday. They tried for a good 3-1/2 hrs to try to get my old system running but to no avail. The lead man Allen or Alan, with his apprentice Ethan were awesome, and provided a detailed estimate to my landlord. At first they weren't going to be able to return until the following Thursday but Thank God they made room for me today, Tuesday, and installed a new split system with a heat pump inside unit and a new fan condenser outside, and knocked it out in one say! Alan or Allen, is a really great dude and a great lead man or trainer for young Ethan, who has electrical background. They worked endlessly, as a team, as PROS while being very likeable guys too! And back in the office Sandra was just as awesome! ACCU apparently has merged and now offer electrical contracting as well. I couldn't more highly recommend and GREAT COMPANY! Call them and see for yourself!! I am Blessed to have wonderful landlords and have this company help me through this heat! Jeff McLeod Sun City/Menifee

Allen was very knowledgeable and friendly. He and Ethan were on time and explained everything that…read morewas happening and what my options were to solve my problem.

My home warranty company, Old Republic, contracted with Left Coast Air to repair an AC issue. I was…read moreable to get an appointment within the week, and Mike H. was assigned to do the work. Mike arrived on time, diagnosed the problem, installed a new thermostat, and cleared out the AC drain. He finished the work in a timely manner and kept the repair area clean. He was very friendly and professional.

I had an excellent experience with Left Coast Heating/AC. Paul was absolutely amazing to work with…read morefrom start to finish. He was extremely communicative throughout the entire process, always keeping me informed and answering any questions I had promptly. The work was completed on time, and the professionalism of the entire job exceeded my expectations. It's clear that Paul takes pride in providing quality service and making sure his customers are taken care of. If you're looking for a reliable HVAC company that delivers outstanding customer service and top-notch workmanship, I highly recommend Left Coast Heating/AC. 10/10 service and a company I would gladly use again in the future!

Chris is so focused. Realky articulate. You can tell he enjoys his job. He was very knowledgeable…read more And he knew how to explain things to me in a manner that was easy to understand. He realky respected my home. Very neat and clean. Very reasonable prices. If youre looking for a great serviceman. Chris is that guy.

Chris came out the next day after my initial request. He quickly diagnosed the problem and set up…read moretime to grab the part and repair my air-conditioning. Unfortunately, the part wasn't available so we had to schedule the repair for a couple days later, but Chris kept me informed along the way. When he installed the new part, he noticed another that had-to be replaced as well, and had to come back early the next morning to finish, but got the job done quickly. Honest, reasonably priced, and quick, I will reach out to Righteous again if I ever have any more problems with my AC. Thanks!

As always cool air solutions was there to help us out! They helped us out with our gas line to our…read moreauxiliary bbq and fire pit. They covered and closed up all existing lines which had a small leak causing them to not work and ran a new pipe from our house to our bbq. Time and time again they do great work, friendly, reliable and very friendly. 100/10 for this project!

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

At Block By Block Realty, we rely on Butler Heating and Air for both our managed rental properties…read moreand client referrals. They consistently deliver excellent service at competitive prices.