Order completely wrong including the drink. Waste of time. Employees have major attitude.

This is the worst Cookout in the area. I prefer the Durham restaurant over this one. The few times that I have been here the line moves very slowly especially on the left side. The servers blamed the customers for causing the slowdown. The boy working today at noon needs an attitude adjustment. While reporting the incident to the manager he stood behind her with a glare of hatred. I don't believe this is the job suitable for his personality. He obviously has a lot to learn when working with the public in a customer service environment. And just to top it off the milkshake was not mixed thoroughly with most of the PB left in clumps at the bottom. So much for having the reputation for the best milkshakes. read more

Best chili cheese fries around. Hands down. I dont get them often, but when I do. Cookout is the place to go.

Every time I go to cookout they get my food wrong Doesn't matter which location they get it wrong, the food is great but wrong every time I wish they would invest more money into their intercom system so they could hear my order read more

This is the best cookout in the RDU area! When u order fries in your cookout tray, they stuff that bish with a ton of fries! Their service is always fantastic and speedy! Also one of the cleanest locations I've ever been to. read more

It would be so much better if they didn't ruin their burgers by putting them in aluminum foil. It streams the bun and turns it into wet mush. Paper wrap them!!! read more

Great food. Low cost.... It was our 10 year old's turn to pick where we ate, and he chose Cook-Out. He LOVES their cheeseburger & chili cheese fries. (I do too!) They have just about any type of milk shake you can imagine, and they are delicious. I highly recommend getting one of their trays. You get a lot of food for a really good price. When we go, the 3 of us can eat for $10-$12 and have more than enough food to be full. Try them. You won't regret it! read more

A great Cook Out location - this one has been a staple for me whenever I get that fast food craving. Positive: Fast and efficient, I feel that this Cook Out location must always struggle with the traffic that builds right up to the large intersection its nestled by. Negative: Yes, the lines are usually long, but every time I have visit the line seems to be moving as quickly as it can. However, this can be a downfall. Once the line backs up to a certain length (that which is much shorter than lines at other fast food chains) it then hits the high traffic highway that its patrons enter the parking lot from. Positive: The food was delicious - And they give fair portions for your money. If you have never been, please from the Cook Out Platter that comes with 1 main course, 2 sides and a drink (it can include a "Huge Ice Tea" - reference my photo to note that the "Huge" really is bigger than their "large" Sweet/Iced Tea). You really get the most bang for your buck! Negative: Sometimes I and left disappointed. 90% of the time my favorite sandwich, the Spicy Chicken", is juicy and too big for the bun. But that other 10% ??? I've gotten dry, over-cooked, hardy edible chicken at least twice... but I was in too big of a hurry to turn back. ): I would definitely go back, and I Would share this location with my friends. Especially if you like Milk Shakes, as they do have a grand variety :) read more

Cook Out - Fast Food Near Me - Cary, North Carolina

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Unbelievable every time! I still find it hard to believe that for $5.25 they can provide the variety, the speed and quality they do consistently every time we go. One of the most mind blowing offerings they have is the milkshake selection. With more that 40 flavor combinations listed I have always been able to find something people I go with want to try. Cookout is probably the best deal, anywhere, Hans down!!!! read more

First off... I don't understand how one location can have 4 1/2 stars and another can have 3. This one often has a 101 sanitary rating (you get an extra point because the owner has his sanitary inspection training). This place is awesome. From their milkshakes to their burgers to their chicken sandwiches, it's all fantastic. Seriously people, for $4.25 for a drink, 2 sides and a sandwich, what in the heck are you expecting... 5 star cuisine? Get real! I always find their staff to be extremely friend and FAST! That has to be a stressful job and they always seem to get it right and be cheeful. Good for them! As for Aladdin's comments, it's America buddy... if you don't like it leave. It's called FREEDOM OF SPEECH! Personally, I think it's very cool that these business owners believe strongly enough in their faith that they are willing to print it on their cups... knowing it may turn some people off and that they may lose business from it. When I walk a Nail salon across the street and see a Buddha I don't get upset. No one forces you to give your business to any particular establishment! Btw - this is what the verse says for those of you who are curious! Talk about irony! Proverbs 1:7 The fear of the LORD is the beginning of knowledge, but fools despise wisdom and discipline. read more

Love love love their food! Nothing bad to say about them but if you pay cash please pay attention to your change. The cashier shorted my buddy $5 and then shorted me $3. If he did this to all the customers on a Saturday who didn't pay attention, he pocketed a good amount. So please pay attention! read more

While the food was good for my first visit to this place, BUT something is not right about religious propaganda printed on their take out bags and cups. Quotes from your religion do not apply to the vast people out there, and so, you should keep them to your self. I cant imagine what would happen if another establishment did the same thing but say for their Muslim religion or whatever else. Dont preach to me about your religion, or my religion, l was looking for something to eat, not for someone to lecture me about this crap. Needles to say i will never eat there again. And this is clearly the motive, weed out those customers that dont believe in what you believe in, how self righteous, because clearly the owners beliefs are the right ones, all those who disagree must be wrong, and they just dont deserve to eat our food. read more

It's cookout. Need I say more? When will they improve their drive through speakers? I mean, come on!!

Go freaking figure this Cook Out has a lower average than the one on Western Boulevard despite being the far superior location. Ah well. I am mainly writing this review just to prove to everybody that I actually don't drink haterade. This Cook Out was my first exposure to the restaurant chain, and every experience has been very positive. I longed for this place when I was in LA. Choose from burgers, hot dogs, barbecue sandwiches, and chicken tenders as your entrees. The Cook Out tray is the best combo in fast food, and it comes with 2 sides and a drink. Sides range from the ordinary to the not so ordinary, but there are no upcharges for these. Pay $1 more to upgrade your drink into one of the better milkshakes out there. There are no shortcuts with these milkshakes. An Oreo milkshake, for instance, is made with real Oreos and ice cream. Once upon a time ago HWY 64 only had 2 lanes. Now, I'm unbelievably old, but I'm not old enough to remember that. Even after HWY 64 expanded, it still was a twisted challenge to go to Cook Out for lunch from Apex High School. Back in my day, we were only given 40 minutes or so for lunch. This Cook Out is ran so unbelievably well, that I would always be able to make it back in time for class. I like Cook Out. I really do. I just like Cook Outs that aren't ran by complete and utter morons. This is a good example of a Cook Out that isn't ran by morons. read more

Excellent Value! Cook Out is fast-food that is a step above the big chains, yet surprisingly less expensive it seems. We were all Cook Out noobs, until the other night when I pulled up to the order window at this Cary location and ordered for the five of us: one 1/2 lb. cheeseburger, three 1/8 lb. cheeseburgers, a pulled-pork plate, an order of fries and onion rings, hush-puppies, a large Dr. Pepper and a mint-Oreo milkshake. The total came to just a little over $20 bucks is all!!! We were starving and raced home and dove into the grub. Although it wasn't particularly photogenic, my 1/2 lb. cheeseburger tasted great. The Onion Rings did not disappoint. Everyone seemed to really like their food and we couldn't even finish the fries. Although hush puppies are foreign to me, I got the idea to bust out a bottle of (real) maple syrup from my fridge and we poured some on a plate and dipped the hush puppies in it as a dessert to finish off our meal. Try it! My wallet is definitely a fan of Cook Out! read more

There was a Cook-Out in Richmond, VA so, Cook-Out is not new to me, but seeing as Cook-Out originated in NC, I had to stop by one down here eventually. As usual, the food isn't anything out-of-this-world, but it is pretty good food, especially for the price. They are quick and cheap. My favorites from Cook-Out are the hushpuppies and, of course, the milkshakes! I love anything cheesecake blended (strawberry cheesecake, blueberry cheesecake, caramel cheesecake, chocolate cheesecake, etc). On this particular visit, I had a great employee. It had been a while since I'd visited a Cook-Out, so I had to take a minute to review the menu, when I asked "Can I have a minute?" The guy said, "Sure, take 2! They're free today!" It was great. He was very enthusiastic too, when I finally said I was ready, he said, "All right, let's get the party started!" It's always nice to see happy employees. =] Whoever you are, keep that great attitude! read more

I came craving a milkshake. I left with a frozen yogurt blended with oreos. I was really excited seeing all the rave reviews for Cook Out's milkshakes. True, the milkshakes were super thick, but they were more like a DQ Blizzard or Wendy's Frosty than a milkshake. Don't get me wrong--I love my milkshakes thick, but this thing could only realistically be consumed with a spoon. Aside from the thickness, the milkshake didn't really wow me, or even satisfy me, in terms of taste. It really just tasted like frozen vanilla yogurt blended with oreos. I also tried a cheeseburger and wasn't terribly impressed. It was similar to that of a McDonald's cheeseburger. read more

I went to Cook Out an unholy number of times during my first year in NC because I lived in the apartment complex behind it. I still drop by quite a bit. The milkshakes are superb. The BBQ sandwich is cheap and tasty - not the stuff of Allen & Son or Cooper's, of course, but good for a quick fix. Good hush puppies, Cajun fries, and I have a real weakness for their bacon hot dogs. The best and cheapest fast food sweet tea around. If you're jonesin' for fast food, for Pete's sake go here instead of the fast food axis of evil that is Mickey Ds/Burger King/Wendy's! read more

One word: Milkshakes Cookout has one of the largest flavor lists of milkshakes I've seen in the area. If you like them thick you won't be disappointed as your mouth puckers while trying to suck it up through a straw. Oh yeah, the burgers aren't half bad either! read more

The food is good but I went there two times in one day once for lunch and then thought maybe the dinner crew would get my order right. Both times I ordered the chicken strips and both times I got two different chicken sandwiches. The first one they just put the wrong thing in but the second one they just heard us wrong and gave us a Cajun chicken sandwich which was horrible. They said I couldn't get my correct order Bc they gave me what it said on the receipt. Not worth the hassle of going back. Really annoyed since my fiancé said this was the best place and we had to get food from there. So disappointed they need to slow down and read the order back and do better about putting the correct items in the bag. They remind me of Salem's in tampa, fl. I would avoid this place or at least check the bag ahead of time. The second time is my fault since I knew they could mess up since they did for lunch and still didn't check the bag. Also the portions are not consistent. With the first order I got a to on of fries and cheese bites the second order I got 4 onion rings and 6 cheese bites as well as a big drink with lunch and a small drink for dinner. Never seen such disarray! Still fuming while writing this! read more

I have NEVER had a bad meal and its prices that you can't beat! Where can you get a whole meal for 4.97 and within minutes. The trick is to get there when the line is not backed up on to the interstate. My go to cook out tray is BBQ Chicken Sandwich, Fries, Chicken Nuggets and a HUGE tea. I think that I could go everyday for lunch. Now when going by any Cook Out not just this one don't be concerned with the line. They do move people in and out and just one tip.... Please have your order ready when you get to order. I must say I really don't know what they have other than Cook Out Trays. They do have VERY VERY good and thick milkshakes! They have over 40 different flavors and they also have a flavor of the month. read more

Giving this 5/5 because of the incredible bang for your buck. Cookout is a cultural experience and a must if you are in NC. You'll get an overwhelming amount of food for your dollar. Great shakes. read more

Super fun intro into the Cary night scene. Great tastes, great prices and great service!!! We all had the double burgers. Some sides had were chili, hush puppies, onion rings and more. And all were worthwhile. And lastly the shakes were fantastic!!! read more

A friend has raved about their shakes and I was out and about today, so I decided to get a couple for my playmate-for-life and myself. After ordering a chocolate malt and a heath toffee, I got to the window to discover they had made a chocolate banana and a peach. Okay, that's fine, I don't mind waiting a couple more moments, mistakes happen. I'm given my 'correct' shakes and I'm on my merry way. I get home to discover that I've been given, essentially, two vanilla shakes. Really disappointing. read more

I'm up to 5 different Cook Outs in 2 years. Yeah, for you people who live in Tennessee and North Carolina, it's no big deal. But I'm in Wisconsin, and Cook Out is the Culvers of the south with a more diverse menu. But please, do me a favor and if you don't get a Cheerwine, upgrade to a shake (but not the Watermelon, gross). Hush puppies rule! read more

If I ever get heart disease, it will be the fault of the Cheddar Style Chicken Sandwich. It's topped with bacon which is slathered in cheese. When I got pregnant and I became very underweight, my doctor told me to pig out and eat the foods I normally don't. She commanded me to eat donuts. That's when I discovered the Cheddar Style Chicken Sandwich! It is so tasty, in that "I know it's going to kill me" kind of way. Also, the milkshakes. So many flavors. Every summer they offer watermelon shakes in July and August and they're very good. Now that I have a toddler, sometimes I go to the drive through and buy both of us chicken nuggets. It's just enough to stave off his hunger without ruining dinner. For some reason, every time I go, this is what happens. Every. Single. Time. So, I order the Chicken Nuggets with Buffalo Sauce. At the window, this happens: Them: Here's your chicken nuggets with BBQ sauce. Me: I ordered Buffalo sauce. Them: I'm sorry, what did you say? Me: Buffalo sauce. Them: What? I don't understand. Me: BUFFALO sauce. Them: Oh. Here you go. I have to say it that many times before I get Buffalo sauce. It's weird. Since it's happened so many times, I make sure that I enunciate clearly, but it usually seems like they forgot that they sell Buffalo sauce and they're trying to make sense of why I'm pronouncing "barbecue" in such a strange way until the moment that they finally remember that there's another sauce that they sell but apparently only I like, despite the almost universal appeal of buffalo wings. That means that people aren't ordering it. If you like hot wings, try it. It's one of the cheapest things on the menu, only a buck for five. Just keep repeating "buffalo" until they give it to you. read more

As Cookout's go, this place really has been as good as it gets. The food is well cooked, and as fast food goes, a cut above the rest in taste. I am a huge sucker for their cajun fries and sweet tea, and there's really no better choice for satisfying the late night munchies in the Cary area. What really sets this Cookout a part for me though, is the service. I've visited nearly every Cookout in the Raleigh-Durham area (don't judge me!) and I've never seen service this consistently friendly at any of them. In fact, I've never had service this friendly at any fast food place aside from Chick-Fil-A! I get smiles, and jokes at the window that completely distract me from the terribly unhealthy choices I'm making. I love it! read more

It's fast food so it is what it is. Good deal and a Cookout Tray meal could easily be split between two people. Today I got a hot dog (my weakness) with chili, onions, slaw and mustard and asked for less toppings as I was eating while driving and didn't feel like wearing it. First she said it was $2.79 and when I told her it wasn't she said it was $1.98. I have no clue what she was trying to charge me for. Lol! It was yummy! I'm sure I will be back. I need to try some milkshakes read more

Cook Out - Double drive thru - Fast Food Near Me - Cary, North Carolina

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What a huge disappointment! Everyone raves about this place at my NC office It's supposedly similar to White Rose in NJ (from what they describe)...ummmm...not...even...close. It's a drivethru only (no eat in)...they have an extensive shake menu (any combo which for my first time there I only read the first 5, got frustrated and just ordered a water)...and their burger/dog menu seems delicious on the board...but in actuality not so much...Hello Sonic under a different name...sheesh. So the dog was nothing special. Stale bread, a dab of mustard and what seems to be a ball park frank generic dog. Ugh. The burger was overcooked, under flavored and just plain...ummmm...plain. I went with the cheddar style (bacon, cheddar cheese and grilled onions)...wow hello crap! Bacon was burned to a crisp, cheddar cheese was cold velveta and the grilled onions were harder than the burger itself. I threw half of it out...yeah, it was that bad... The fries were ok but I was so disgusted that I threw them out too... Reading the other reviews I am in awe. Was I here on a off day? I think not. When I got back to work, I nearly slapped my coworker that told me this place was...and I quote...The bomb, best burgers around...end of review, the more I write the angrier I get. read more

The tray. What can I say? Where else can you get a incredibly delicious burger that tastes like some man with a beard just grilled it, along with a chicken quesadilla, a corn dog, and a "huge sweet tea" for $5 & change? It's personal combinations are legendary and the food packs a punch. In a good way. For fast food or money can't go farther and the taste is genuine. Oh I'm sorry, all you have is two bucks? That's okay, you can still get some delicious food and top it off with a signature shake. They have all of the foods that your mom told you to stay away from. Every guilty pleasure you can think of. 1 little trick is to drive the left hand lane. Yes there are 2 lanes to drive thru here just like the old days. The left hand lane still give you plenty of reach cross the seat room 2 and your money to the kid who has its first job in this place. Usually it's a little bit faster. The one in Cary has always been a favorite and they are usually great sports when we come up to the window with me and my friends in our hijinks. Treat them well and they will in turn treat you well too. read more

The food is really OK. You absolutely get what you pay for. They are missing the element of care when they putting together people's food. The cheese looked and tasted sprayed on! Like something from a gas station. Shakes aren't that great either. If you give this place a 5 star, you haven't had good food! For sure 2 star. read more

This is the Cook Out nearest my house. Especially in the summertime, the staff appears to be stoned out of their minds. They're young, and I suppose entitled. This is just to warn you that you may want to make sure that you got what you ordered before you get too far away. I most often get milkshakes and hushpuppies for dinner, and always ALWAYS make sure that the flavor of milkshake I got is if not what I ordered is something that is a normal combination of flavors. Their milkshakes are incredible and are cheap - they're two bucks, I think, for something as solid as a concrete from Goodberry's and they're enormous. read more

For a fast food joint It gets 5 stars...when compared to gourmet burgers and restaurants of course it wouldn't get 5 stars...but this is a fast food place that makes a real good burger with fresh ingredients. First time there got 2 regular burgers..one cheddar style and one cookout style..highly recommend. Also the fudge banana milkshake is aces read more

Cook Out - Fast Food Near Me - Cary, North Carolina

I really love going to Cook Out. They have great burgers and shakes. Sometimes this parking lot is a pain to get in and out, but the food can be worth it. read more

Service is slower than the western Boulevard location and to my knowledge there is no walk up window or outdoor seating. However no one beats the $5 Cookout tray. read more

I personally don't like the food from cook out but I do really like the milkshakes.If you are in the mood for a good milkshake you should try one! read more

LOVE sitting out here at night with friends - a getting a milkshake (eggnog is clutch, as well as the cappuccino, oreo, snickers, peanut butter, and blueberry cheesecake). Fast, convenient, and hella cheap :) read more

Ordered some chili cheese fries with my girl friend we loved it. Glad they are open late definitely came in clutch

Cookout is one of my favorite fast food restaurants. I have lived around the country and I am always looking for new places to eat so after moving to Cary I started hitting all the regional or one off places. Like they advertise.... you are getting your burger prepared as if it is at an outdoor cookout. Sometimes I get a fabulous juicy burger and sometimes I get a well done flat burger. It really doesn't matter to me because they all taste great and I like some variation. I think you would have to be a little nuts to drive by a Cookout to go to a chain like McDonald's or Burger King. There is something disturbing about getting 1000 Big Mac's over my lifetime across the world and they all taste exactly the same. I noticed there are a number of negative reviews, but for the price you really can't beat Cookout. It is an effing hamburger and not a $80 bottle of wine. If you are going to rate a fast food burger place at least compare it to other fast food burger joints. Additionally, the shakes are awesome and my favorite is the banana shake. read more

This review is for the location, NOT the food. Let me start by saying I am a huge fan of Cook Out. The food is delicious, served quickly, and it's my family's go-to spot for burger cravings even though Five Guys is within walking distance from where we live. That said, I will not be returning to the Cook Out location on Walnut St in Cary, NC after my explerience today. At the drive through, I was trying to order 2 boxes and one extra milkshake. I was having trouble understanding the young woman taking my order, and repeatedly I told her variations of "the speaker keeps cutting out," "I'm having trouble understanding you," "can you please repeat that," etc. I ordered a 2-hot dog box with fries & onion rings and a shake successfully, however the next order was a mess. We kept getting stuck on whether I wanted cheese on my burger (I even asked "did you just ask me what kind of cheese I want? I can't understand you."), and I couldn't even get through to her to order toppings. I ordered a large soda with my box after giving up on customizing the burger, then I requested a second chocolate shake (because I have 2 kids and trying to help a two year old understand that she has to share a shake with her older brother is harder than gaining access to the Pentagon). I pulled up to the window and was handed the bag and two shakes, and I asked where my soda was - the young woman said there were two boxes with shakes, no soda, and I said I asked for a large coke and a second shake. I also said, again, there seemed to be something wrong with the speaker or a headset because I was having a very hard time understanding her through the speaker. She responded that it would be $2.15 for the soda. I opened my wallet, saw I only had a dollar in cash and I was so frustrated I at this point I said "you know what, just forget it." Her response was to say nothing and close the service window. Here's the thing. I do not ascribe to the belief that the customer is always right, however my expectation is that if a customer is repeatedly saying that something is wrong, or a process isn't working the way it should, i.e., the drive through speaker - the business would show a basic amount of customer service to correct the issue. Beyond her not offering a resolution about the speaker cutting out and the difficulty ordering - she simply could have told me to pull up to the window to complete my order - she was unapologetic and rude. This Cook Out location has lost a customer, and my 7 year old is already disappointed since it's so close to home and he loves Cook Out hot dogs and onion rings. I'm willing to try other locations, albeit with hesitation that the same thing may happen again. read more