This company went above and beyond my expectations. We had a difficult installation and wiring issue. They solved both the difficult installation and the wiring issue. They had installed the unit, then it stopped working. So we scheduled a time for them to come back and correct the problem. They came back and fixed everything in a timely manner at no extra charge. I am thrilled with this company. Finally, an owner that promises complete satisfaction and delivers. And their prices are very reasonable. I will always use them in the future for all of my HVAC issues, repairs, and questions. The owner is Highly knowledgeable about everything to go with an HVAC system. read more

Very sincere and honest tech who went out of his way to fix my thermostat on a late evening. Knowledgeable and friendly. Would definitely reach out to him again for any future HVAC issues. Highly recommend! read more

Mr. Gor was prompt and explained everything that he was doing, what i could do, what i needed to currently do, and what i need to do to keep my rig going in the future. He checked everything, and good to talk to about it. I won't call anyone else. read more

Thanks a lot for your fantastic work in assisting with the repairs to the kitchen and bathroom ducts.

Complete waste of my time. I told them what was wrong with my furnace, they went out, told me what was wrong (which I already knew) then quoted a RIDICULOUS price. Oh by the way, they completely missed that the thermostat was not even connected! Wow. I got it fixed by another company for less than $185. They gave me a quote of over $800!! horrible read more

Cool Penguin is fantastic!! Gor was thorough, knowledgeable, professional, friendly and very fairly priced. He installed new ductwork for our kitchen remodel and did an outstanding job. I highly recommend!! read more

Came out to diagnose my AC system, did a great job repairing. Was quick and efficient.

gor was very informative and knowledgeable he helped me with my a/c and recommended what shoukd me done i will continue using him to sevice my a/c in fall and summer i totally recommend him read more

The most important traits that I look for when hiring a company through Yelp is that they are (1) communicative (2) honest and (3) thorough. Gor, the technician at Cool Penguin, is all of those things. He got back to us very quickly, he arranged his schedule to come visit us very quickly, he quoted a very reasonable price and saw the job through. This sounds like a backhanded compliment, but stay with me: The issue was not resolved the first TWO times that he came. But he was very patient and understanding with us when we called back for a second (and third) time and said, "I'm sorry but our issue is still not solved." He didn't charge any extra money; he stayed until the job was done. Our furnace is functioning wonderfully now, thanks to Gor and Cool Penguin. Great job, guys! read more

Gor was the quickest to respond to my request, and the most convenient to schedule a time. Upon arrival, he was prompt to identify the issue, and clear about the steps involved in fixing it. We required a new blower motor for a unit that's over 30 years old, and Gor was able to find the part, was transparent about the part and labor cost, went and got the part and fixed our unit all in the same day. Even though working with such an old unit had extra hurdles and labor involved, Gor kept to his original quote -- really appreciate his professionalism and integrity! read more

Thank you Gor! My vents are clean!! Reliable, friendly, helpful, wonderful read more

My mini split was giving me issues. No heat, blowing weak, a/c not blowing cold. Called Gor and he came out right away in the rain. Found the issue right away. Fixed the problem the RIGHT way. Now my mini split works perfect. Thank you so much! read more

George was communicative and willing from the start. Had him fabricate laundry vent ductwork in my old condo unit. He made the whole process work seamlessly and got the job done within the timeframe we agreed on with little to no surprises. Straight forward service and workmanship. Felt like we were on the same page from the get go. Appreciate it and will consider for future projects. read more

Gor was awesome. He did an incredible job fixing my old furnace. I will definitely use him again.

Very transparent and knowledgeable. The only one who offered to use a sealant along with recharging the system with the freon. Will see how it holds but at least there's an attempt to fix the problem. read more

Recently our wall heater stopped working and it's been really cold in LA. Put in a request at another yelp company and three days later I still have not heard back from them. Thanks to the feature of emailing other yelpers I found cool penguin. Gor got back to me in less than ten minutes and was the only one who gave me a list of appointments, how his procedure works and an estimate. Gor figured out the issue right away and let me know the cost breakdown to replace both parts + service. After he went and got the parts he ended up discovering he only needed one and only charged me for work done. As luck would have it, I got an Amazon delivery just as he was leaving which included the thermostat replacement. Gor let me know he would do it and had it done and swapped and less than 5 minutes. 10/10, if anybody asks for an hvac person, I know who I'm recommending! read more

Gor was very helpful, our system was outdated and he was quickly able to work through several issues that presented themselves. He guaranteed his work and help make sure we were happy with the updates to our HVAC system. Our AC is working as expected and we've been able to stay cool in this heat wave. read more

Gor was on time and very professional. He went above and beyond to do maintenance to our mini split and our Air conditioning unit maintenance and noted to us what was needed to make our unit more efficient. I highly recommend Cool Penquin to everyone looking for an honest repair technician. read more

Gor is a very polite and knowledgeable man. He made a full service on my AC. Gor gave me the explanations of all the job that has to be done, shared the energy saving tips and suggested some improvements, that I can do whenever and with any other company, I felt no pressure. And yes, just visit and diagnostics are for free and any service done has a flat rate + any parts/supplies. And you can ask for discount. Gor was very friendly on that part too. read more

Gor from CoolPenguin is the best! My husband met him to assess the condition of our whole HVAC system. He was very professional, explained everything and gave his recommendations. What is more, he managed to find a spot for us asap, on weekend! He saved as thousands of dollars And I'm really grateful for that read more

Gor was very quickly to respond to our issue, early on a Sunday morning! He inspected our heater and found the cause of the issue. He gave us a competitive price and did a great job. read more

Definitely recommend Gor for your heating, cooling and hvac needs. He was very knowledgeable, responsive, honest and Clean! He was really kind and respectful of our fur babies too! Out of 2 other companies I messaged about a job I needed done for my bathroom ventilation he was the only one who was equipped to do the job. I appreciated that he explained what he was doing and why he needed to do it that particular way. He was patient and kind enough to listen to my requests too. Although, this bathroom ventilation was done in a horrible janky way by previous owners, he was able to fix the issue by adding proper piping for ventilation and a proper light/ fan for our bathroom. And to top that off he vacuumed the aftermath of a good work day. Thanks Gor! read more

I thought i needed my ducts cleaned and I was told by another company that my air ducts were torn and needed to be replaced alongside my insulation, totaling $7500. Cool Penguin came and inspected everything and said everything looked good, and to just try running a humidifier as I was likely just experience dry air from the heater usage. Very honest. read more

Cool Penguin is fantastic! Excellent communication, very professional, high quality work, very pleased. I'd work with them again & am very happy with all parts of the service. (They installed a mini split AC system.) read more

Respond quickly and honest. Explained issue in detail. Will call him again for my future HVAC issue.

We had an issue with wiring in our home heater. He came and fixed the issue very quickly. My issue was an easy fix but I still appreciated Gor's professionalism. He also helped us with learning more about the issue and how to prevent it. Would highly recommend and I will be calling back if I ever have another issue. read more

Cool Penguin is not only a very professional, prepared HVAC company, the owner is straightforward about cost, patient with sometimes difficult schedules, and he doesn't try to constantly upsell you on expensive services and products. He'll tell you what you need, what's optional, and what you may want to do in the future--but he won't turn your maintenance/repair request into an opportunity to bleed you dry, like many others here will. He does the work you need, when you need it, he doesn't try to work YOU for anything you don't need. Gor's our HVAC guy going forward, and you need to make him yours. read more

This guy is just a savior. He is very knowledgeable, polite and responsive. Prices are affordable. I had an emergency and my Ac stopped working. He responded immediately and was able to come. Now I have working ac just for 250. He detected and replaced the failed part from my unit. read more

UPDATE This guy had no reviews for a long time and immediately after my negative review his dad or hinself gives him a 5 star review with a new account made same day that has only 1 review on the account. Very misleading, stated diagnostic was free as well as consultation then tells me there is a visitation fee of $200 at the end of it all. Then I was quoted $7500 to replace a new condenser and $800 for refridgerant replacement when there was no refridgerant issue, it was just condensation water issue. Also he rewired my controller incorrectly as well as put in a wrong size filter for $30 that I did not ask for read more

This is my second time calling Gor to come to my house and check out my HVAC . This time it was the furnace, the previous time it was the AC unit. As soon as he walked in for the AC issue, IN THE SUMMER btw, within less than 30 seconds he knew precisely what was wrong even though I had my doubts in what he was saying . It ended up being a capacitor issue for the ac, he happened to have the capacitor on hand, switched it out, fixed the AC unit in about 1.5 hrs. Excellent! This time it was our furnace and come to find out the problem was the Expensive VenStar "smart" THERMOSTAT. It took him seconds just like last time and figured out the problem IMMEDIATELY. When you getting someone like him you're getting someone who's honest and who KNOWS his shit! For being here for literally 15 minutes I thought y the 1st quote was too much, was expecting something more like house call inspection price. Nevertheless, he was willing to work with me on the quote, which, especially during the holidays, I really appreciate read more

Gor was excellent. Our A/C unit died and we didn't know why. Goettl and others said it would take them one week to fix an emergency. Gor came out on short notice, explained everything to us in detail and took the time to fix the current issue. He even went into possible future issues for sown the road. We are greatly appreciative to for the fast service, it would have been impossible to live with 105 degrees where we live. read more

Gor is the absolute best. He helped fix our HVAC twice in the span of one week. He came at 8p on a Saturday when our heat wasn't working. He has fair pricing, does thorough work, and is very sweet. Highly recommend. read more

Gor was very responsive and fixed the issue with our furnace quickly. Highly recommend!

Our Dryer stopped working and the vent needed to be cleaned. I requested a quote and Cool Penguin responded immediately with the best price and was able to come out with in a couple of hours! They were quick, efficient and very professional. The issue was fixed perfectly and the dryer works perfectly now with no clog or error codes. Highly recommend! Thank you! read more

Our heater stopped working on Christmas Eve. I did a search on Yelp and Gor responded right away. He gave us an estimate and stuck with it. No hidden charges. He arrived when he said he would and he fixed our heating problem. He was a pleasure to work with. Thank you, Gor. read more

We where having issues with our ac at our business Gor came on a Sunday and fixed our ac for a good price. He's reliable and honest I will recommend him for any ac issues. read more

I definitely recommend Gor and Cool Penguin for quick, professional and friendly service. The AC unit was out in my office behind our house when the 2022 heat wave hit California. I reached out on Yelp to Gor first thing in the morning, and he was able to work me in for a same-day appointment that afternoon, despite being very busy with all the other calls he had due to the 100 degree weather. Gor quickly diagnosed my issue (no freon) and was able to fix it on the spot. Gor provided great communication throughout the process, from a fast initial response in the morning to updates on his ETA for the afternoon. He did not charge to come out and see the problem. And then we agreed on a price for the fix once he diagnosed it. read more

Gor installed a rigid vent for my range hood, so that I can vent to the side of my house. He did a professional job and I am quite satisfied. He was educated, polite, knowledgeable and wore mask for us throughout the time he worked. He took the time to do the job right. I highly recommend him for your repair. read more

I am happy whit the service. l got my central air-conditioning unit repaired. I can confidently recommend