It was time for me to get a more reliable vehicle. I prayed about it and decided to go see what…read moreRound Rock Toyota had to offer. I had an appointment with Nicole but ended up being helped by Cedaivian. He was patient and understanding with my situation. Even though it took longer than I wanted, I was able to walk out with a new car.

****BUYER BEWARE!! TERRIBLE SERVICE AND ETHICS**** Round Rock Toyota & specifically their finance…read moreteam are a bunch of dishonest scammers!! Once they get the sale on you, that's a done deal and they don't care about you at all after that. Very frustrating experience with Round Rock Toyota after purchase. We canceled a maintenance package on our 2026 Tundra and were told the refund would be processed to our lender within 60 days. That deadline has passed with no refund and no update. We have reached out multiple times to Ashton in finance, Elmer in sales, and even Mark the general manager--none have responded. Our lender confirmed they have received nothing from the dealership. Yet, the general manager, Mark seems to have plenty of a time replying to reviews here on Google if he thinks they can get the dealership a sale. At this point, it appears the issue is being ignored rather than resolved. We are now escalating through formal channels. Buyers should be cautious do not sign any of their contracts unless additional packages have been removed accordingly. ***AVOID ROUND ROCK TOYOTA***

I had a great experience here today. Joe was thoughtful, detailed and friendly. He wasn't pushy…read moreand was full of tips about the vehicles features. I used adaptive cruise control on my way home and it blew my mind! I'll definitely be buying from Round Rock Honda again when its time for our next car.

Absofuckinglutely the worst dealership I have ever been to. There were plenty of lazy people…read morestanding around and one older gentleman asked if we needed assistance and we said yes and he grabbed several workers and they looked at us at a vehicle and walked off. We received no help and the older guy tried to make an excuse for the bullshit. We had a check in hand to purchase a car today and they missed out‍please shop anywhere but this place. Customer service has really gone down the drain and we will be taking our business to Toyota, but a different owner.

Mr. Wills made our experience at KIA OF ROUND ROCK the best experience i have ever had a…read moredealership. His attention to detail was under standard. He helped us find, and buy the perfect car.

Check was received a couple of weeks ago. Happy that Kia followed through with the refund.read more

Great experience here! Jay Reed was friendly, helpful, and professional. He kept in touch with us…read moreand worked with me on what I wanted in my vehicle purchase. Super seamless transaction. All the staff there was very friendly throughout the whole process and in upbeat spirits. I am so happy we ended up at this dealership while shopping! Thank you! (Edited last name)

I brought my vehicle in because it would not start. I was told it needed a battery, so I had the…read morebattery replaced and also paid for an oil change. There were no overheating issues or coolant leaks before bringing it in. After picking up my vehicle and driving home, it overheated on that same drive. I checked and found that the coolant was low. This is after paying for a service that advertises a multi-point inspection, which clearly was not performed. I had to tow the vehicle back at my own expense. At that point, I was told the technician was new and had not topped off fluids or completed the inspection. Shortly after, that explanation changed to "it's due to age and mileage," and the dealership refused to take any responsibility. Let's be clear: The vehicle was returned to me in an unsafe condition, without proper fluids, after a service that should have included basic checks. It overheated immediately after leaving. That is not a coincidence. Because of this, I was without my vehicle for 14 days, paid for a second tow, and was then charged over $3,000 for a radiator that failed after the overheating incident. The fact that they admitted the technician didn't perform routine checks, and still refused to take accountability, says everything about how this place operates. I would strongly recommend thinking twice before bringing your vehicle here.

I came in for an oil change only to be told my valve cover was leaking oil. I replaced all the…read moreparts as my service salesman Dorian suggested along with a new set of spark plugs. I decided to wait at the dealership. Five hours later, I left w/my car now sputtering/hiccuping at each stop light. I called Dorian & he advised me to come back. Dorian was quick to get my car in and I was out of there roughly 30 minutes later. I drove home only to find out AGAIN it was STILL performing incorrectly - maybe not as bad but still sputtering. This was not an issue when I drove in. I called Dorian again and he asked once again if I had time to go in. It is now almost 4pm. I was not about to go in for a 3rd time. The issue happened to be an ignition coil. This back-and-forth caused a significant inconvenience including work time lost, the cost of fuel and toll charges for the multiple back and forth trips and added stress driving a vehicle that was not performing reliably. I contacted manager Wayne and Luis for an inconvenience credit but since they fixed these parts w/no added charges to me, no credit was given but a free oil change on my next visit. What a great way to treat a customer going on 15 years of Nissan service!

My sales professional AJ was amazing and very knowledgeable…read more He was patient with me throughout the whole process. He never failed to keep me updated and not to mention he made sure the delivery of my vehicle was in top notch shape and even worked overtime to keep my family satisfied. The sales managers were very helpful and explained the whole process as well. I truly felt like a part of the dealership's family. AJ has even called to check on me after the purchase which was mind blowing. I will forever be a loyal client. Once again thanks Nyle Maxwell

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Great place to buy a vehicle. Great service from great people. You won't be dissatisfied.read more

Great people to work with, the dealership has been in town for a long time. It's comforting to…read moreknow your buying from an established family business with a great reputation.

New what I wanted, test drove, waited for banks approval, washed and cleaned, went home…read more Thank you Cameron for your help and for going over and beyond and over then flying (yes, dood has a cape but don't tell anyone and not even his coworkers know that he's a superhero just as long as they don't touch his juice in the morning and hide it Hahaa!!). And special thanks to Henry in finance - very professional and straightforward w/no BS in signing the final bill. Straight up gentleman.

Do not purchase the extended warranty here, it's a shady business!!…read more They say they offer prorated refunds yet they give you the run-around.

we got there at 5 pm and we had the pleasure to work with Jacob Varghese he was very helpful knew…read moreeverything about the car we wanted to check out test drove one like it they just got a brand new one and he made sure it was all unpacked washed and ready that evening i took till 10 pm to do the paper work etc cause we came late but he didn't complain he went above and beyond to make sure we drove home in our new car and I can tell you if we have any questions we still can call him and he be happy to help us thank you Jacob it was a pleasure to work with you. We love our 2026 hyundai tuscon hybird.

I had a very disappointing experience with Hyundai of Round Rock. Communication was a major…read moreissue--multiple calls went unanswered, and I had to repeatedly follow up just to get basic updates. That alone made the process frustrating and unprofessional. On top of that, they failed to complete simple tasks on my Mitsubishi Outlander. My front license plate was never installed as it should have been, and they also did not repair the middle console despite telling me they would take care of it. These were clearly discussed items, so it's unacceptable that they were overlooked. Overall, the lack of follow-through and poor customer service left a bad impression. I expected much better attention to detail and communication. Unfortunately, I can't recommend this dealership based on my experience.

Steven has been extremely helpful in both his knowledge and in his ability and willingness to save…read moreme money. The latter is important as it demonstrates to me that he's more about being helpful and building trust than he is about selling me things I don't need. I haven't purchased a vehicle from Steven, but knew of him and his dealership, so I asked him about some automotive issues I had: I had to replace two things on my vehicle: a very expensive HID headlight and a passenger side mirror that got sideswiped and demolished. I prefer to do things myself if it's easy enough and won't kill the vehicle. The headlight would've cost nearly $2,000 to have someone else get the part and replace it. Steven helped me locate a reasonably-priced used headlight that I installed myself and saved $1,700. The side mirror was surprisingly more involved than the headlight, and was harder to find a replacement. Parts and labor at other places were running around $800. Steven was able to find a used part and installed it in about 15 minutes. On that one he saved me around $650. My situations in which he's helped me are a bit different than buying from him, and maybe people don't often ask him about parts as much as they do about buying from his inventory, but in both cases that I've reached out to him on his opinions and expertise he's been above board and honest, as well as taking my expressed concerns into consideration. He's never tried to sell me on something I didn't need or up charge me when he could save me money. That speaks volumes, and he's earned my trust. I'd highly recommend checking out Steven and Hip Motors if you're looking for a car or have auto issues!

Steven sold me an unsafe vehicle and now does not answer or return phone calls or text messages. I…read morebought a car from him 2 weeks ago that I wish I had not. I was tired of looking around at used cars since I had been looking for 2.5 months, trying to make sure I did not buy an unsafe car. This car has a seat belt that does not work, does not have a wheel lock, turn signal does not work and does not have a manual. I am sure I will uncover more things about the car that was withheld from me during my initial meeting with Steven. He told me when I purchased the car that they top off all of the fluids when they get cars in and inspect them before selling them. The 2nd day I had the car, I noticed a warning light was on. I took it to a auto store and they said the washer fluid was low. I purchased 2 gallons of washer fluid and it took 1.5 gallons. So Steven is now an untruthful person, because there is no way they could top off the fluids when it needed that much washer fluid. Save your money and the aggravation, if you have any issues after the sale and buy from an honest dealer that sells cars that are safe to drive. Don't buy a car from him or the guy he shares a building with Josh at Centexsi.com.