Had a great time lodging here during a conference! Staff are polite and courteous. The hotel's lobby has lots of eating and a snack area to buy items if you're feeling hungry. They serve coffee and pastries in the morning starting 8 am. The stay itself was pleasant overall, but my only issue was a live concert few streets down lasting until 2:30 am on a Saturday night... couldn't sleep whatsoever since my room faced the downtown area. Nonetheless, the suite was clean with a large area for a couch and bedroom. Useable iron and ironing board and lots of towels. The AC/heating system worked well. My only issue was the shower since it would take long to heat up. They have great amenities of a pool, a gym with varying equipment, and a sun deck. Good experience overall! read more

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A few blocks away from my company's Chicago office, I'm become a return customer for this Courtyard over the last few months. For me, the location is excellent. Beyond the office, it is easy to get around the city and their are decent restaurants within walking distance. The rooms are nice but I will say the city is generally noisy. Not sure how much Marriott can actual do about that, so make note. I've managed to get upgraded on one of my stays but will say the upgraded rooms aren't drastically different than a standard one - I'm not complaining, just letting you know you probably aren't missing much. We also held a meeting here once. I cannot speak to the costs as I was not involved, but the food and service for the full day meeting was on point. I'm sure we'd consider utilizing them again in the future. Net - clean rooms, decent service, maybe a bit noisy but otherwise good place to stay. read more

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Listen, this is in Chicago. That means it's not cheap. And of course, parking is incredibly overpriced too. But ultimately, this place gives you what you want. It's quite nice and is in a great location in the heart of downtown Chicago. Yes, I wish it were cheaper. But the reality is, I will almost certainly stay here again the next time I am in town. read more

Room was disgusting, filthy, and stains on the furniture. I should of checked the reviews on Yelp and not Google, I would of never booked this hotel if I would of done my homework correctly. The TV remote looked like it had never been cleaned. Staff was in their own world. No Good!!!!! read more

Courtyard by Marriott Chicago Downtown/River North - Dirty TV remote - Hotels Near Me - Chicago, Illinois

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OVERALL: Even though the staff is friendly and the location ideal, I would not recommend Courtyard by Marriott to any visitor. PROS: Location and security are the only perks this hotel possesses. Courtyard is next to any main attraction near the River Walk, tons of bookstores and local shops, and delicious restaurants. Security is nice, as the place requires card access to get beyond the entry, and the hotel has hired on-site security guards. CONS: Bed and sofa bed are super firm. This is subjective due to personal comfort, but I struggled to relax at night due to this factor. Staff is nice but forgetful. I had to follow up about several issues listed below multiple times before they were fixed. TV was not working on the night I arrived and had a blurry screen when I attempted to watch any movie. After issue persisted the next day, I contacted the front office who sent a technician for repairs. The technician discovered the issue but pushed it on the next shift member, which was the next day. Still hasn't been fixed completely. Screen works fine for a few minutes, then goes blurry again. Refrigerator was not cooling when I arrived, so I had to ask for it to be fixed or replaced. Food I had bought went bad due to this issue. No toiletries were in the hotel room as advertised online, so I had to request them at the front desk several times before getting them delivered to the room. (Asked in the morning and at night before toiletries were finally delivered, not immediate back to back requests.) I had to request towel replacements several times before receiving them. (Asked in the morning and at night before towels were finally delivered, not immediate back to back requests.) Air conditioner was difficult to figure out and did not seem to cool properly. I had it set at 67 degrees and it was still hot sometimes. I can have my apartment at 70 degrees and freeze, but this tiny room cannot cool properly, which led to uncomfortable nights after 90 degree Chicago humid weather conditions. See pictures for the small details in the bathroom that I had to see when this room should have been better prepared. And we found thongs behind the furniture desk, so the room was not clean. There was a used sock on top of the furniture. The restaurant advertised online is closed permanently, and I was unaware of this until I saw a flier in the elevator. There's a coffee machine in the room but no filtered complimentary water. You have to walk all the way down to the lobby and get small cups of water to bring back to the room, which is inconvenient when you're on an upper floor. read more

Courtyard by Marriott Chicago Downtown/River North - Loose toilet. The shower head was loose and the shower damaged to the point in need of repair. - Hotels Near Me - Chicago, Illinois

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As a Titanium Elite member and frequent traveler both professionally and personally , I have stayed at a multitude of Marriott properties. This is my first negative review to date. I will start by saying that the staff was very courteous and welcoming throughout the stay. However, the last day of my stay I saw a giant cockroach on the floor of my room. As I now look through previous reviews, it appears as this has been a continuous problem in the past. I would not stay here again nor would I recommend anyone stay here. Upon leaving I let the front desk know and was offered 5000 points, which was nice effort in their part . read more

Courtyard by Marriott Chicago Downtown/River North - Cockroach - Hotels Near Me - Chicago, Illinois

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How does the saying go? Nothing beats a good first impression, right? I called ahead because I was getting into town early and wanted to know if I could check my bags at the front desk before I left for the Cubs game. The gentleman I spoke with said the hotel wasn't full and said he'd set a room aside for me so I could check in early. God bless him. The room itself looked like it had been recently renovated. I liked the comfortable beds, clean bathroom and plug ins for my electronics. I liked the hotel's location too, just a couple of blocks off of the Red Line. This location has a pool and a fitness room. I didn't use either, but I wanted to note in case you might be interested. read more

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this was our first time staying at the courtyard Marriott while in Chicago. The service was great. The location is pretty good however they don't have Tesla chargers, which is a disappointment. I had to take my car to a different parking garage and leave it there and pay for additional parking while we were staying in town. read more

This is our second time staying at the Courtyard Marriott River North. Perfectly located near everything. You can walk to restaurants, the riverwalk, and you are even close to the Red Line that goes to Wrigley. Accommodations were nice. Bed was comfy. The staff was even better, especially Lawra. Her energy and smile was infectious and she went out of her way to help any way possible. Thank you. It's a great spot. We always have a great time here. read more

Stayed here one night using points, after working the Sweets and Snacks Expo. I wanted to update the review I had, since they have had extensive renovations here for a while. I was in one of the newly renovated rooms and it was absolutely beautiful. I don't stay here for the view, it's mainly location and convenience for me. Since I moved in 2020 away from Chicago, this has been one of my routine properties as I come back frequently to visit friends and have business. I imagine once everything is finished, this is going to be difficult to get a room. I look forward to the challenge. Staff here is excellent, with my Status I am treated super professionally and extended many courtesies like a late checkout which I sorely needed today. Can't wait to be back. Wish I took a photo of the new rooms but next time I'll post one. read more

We are fortunate in life to meet people who go above and beyond. During my business travel, I had the pleasure of meeting Lawra and Jock. Both people made certain that my room was comfortable. They were courteous to me and other guests who required additional assistance. I also received wonderful culinary recommendations to help me make the most of my time in Chicago. I am humbled by their sincere stewardship and concern for their work. Make sure to say hello to them while you're at the hotel. They will improve your experience more than you realize. read more

The room was clean, the bed was comfortable, the towels were nice and most of the staff was friendly, though a few were beyond rude. Would I stay again? No. The fridge was too small to put even a small "to go" container into it. The AC unit did not work too well. There was no drawer space and almost no closet space. Upgrades for Platinum and Titanium were non-existent. Not even a bottle of water? This is the first hotel in - well, I can't think of one - who told me I had to spend my 500 welcome points on a bottle of water if I wanted one. Every Marriott gives a bottle of water - from Fairfield and Aloft, all the way to the Ritz for Platinum and up. No, not a good look. Lobby is functional. Location is fine. It's not great, but it's fine. The valet service is horrible; the woman in front of me had her window broken out and significant damage done to her car while in the valet's "care". They just handed her a clipboard with instructions to file a claim. No one from Marriott came out to talk to her. Took them well over 30 minutes to get my car because they had trouble finding it???!!!! The manager made all sorts of excuses telling me how the service was contracted and not under their purview. Wait, did I give the service $72 for one night or Marriott $72 for one night?? Don't tell me it's not under your purview, Ma'am. Just. Don't. My bellman was delightful as was the desk clerk who checked me in, and, as previously stated, housekeeping is on their game. So 3-stars it is! But there are much better choices out there if you have status with Marriott. read more

Pros: Convenient location. Lots to do within walking distance. Professional, friendly desk staff and door man. Rooms were decently sized. Small fridge in the room, small microwave. Good sized pullout couch. We were thrilled to be able to get 2 adjoining rooms for our family trip. Cons: Our mattress wasn't the greatest, but also not the worst. Housekeeping didn't come at all the first few days of our stay. When we called the front desk to inquire, we were informed that we had to request it each day. With that had been clearer on check in. The pool is currently closed for renovation until Fall 2021, which was a disappointment for our kids. read more

Me and my boyfriend flew in Thursday evening 8/29 from Las Vegas to visit his family and to see Hamilton. Once we checked in my boyfriend ask for an upgrade and Jason at the front desk took care of us and gave us a king suite room 1015. For late night dinner we just at Bill's Bar &Burger for convenience since they stay open till 11:00 pm. So far, first night did not sleep well because of construction activity in the early morning ( welcome to the windy city) but woke up to an amazing view of the Marina Towers ( a very significant building). My boyfriend decides to valet which is $65.00 per night which is worth it because you can go in/out as you please. But the driveway is very narrow coming in and out. The hotel is very convenient to The loop and Chicago river. Front desk and lobby staff have been wonderful. Everyone says hi and welcome back. Adrian Clark the guest representative is very friendly, helpful and an outgoing personality. Ask for her if you need anything for tourist information. Overall, the staff has been welcoming with warmth. Tip: if you have status, always ask the front desk if they can do an upgrade. But this is based on availability and the front desk discretion. read more

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Customer service is trash. They offered to store other people's things while the rooms were ready but just told us there was nothing they could do and made us wait 2 hours for our room read more

HUGE COCKROACH Management immediately made aware via actual Roach. Was told because I booked online hands were tied. Hotel was booked. They offered beverages and food from little convenience store next to front check in. Also told my room was on same floor pool so this was the reason. CRAZY! Unacceptable. read more

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I love the area where this hotel is, it's surrounded by so many great places and things to do in the city! If you walk a few doors down to Local 22, you can do Karaoke, it's pretty fun! The rooms in this hotel were a lot smaller than we are use to, which sucked. If we knew the rooms were so small we probably would have chose a different hotel. Our room didn't have a microwave, but it did have a mini fridge. They have a microwave downstairs near the front desk. You can also purchase snacks near the front desk as well. Think of movie theater prices for the snacks. The employees here were pretty cool, I didn't have any problems there. I appreciate the fact that the hotel doors are locked after hours. All you have to do is use your room key, safety is important, as it should be! I also appreciate the fact that this hotel is connected to a restaurant. I'm aware of the hotel because of the restaurant. The Restaraunt is pretty fancy too, bring your wallet and all your credit cards and please try the wine, YUM! The decor in the lobby is nice, very modern! They also have a business center free for guest near the front desk,which is very helpful if you need to check an email or print something quickly! Parking isn't free here which is a bummer but I guess that's asking too much in Chicago. I opted for spothero which is an app that allows you to park for a flat rate. The app came In handy because parking downtown Chicago is pretty crazy! Valet at the hotel is very expensive. So I suggest you park your own vehicle. If your interested in more info about spothero inbox me for a referral code. Overall other than the parking and size of the room the hotel wasn't bad. I didn't get to try the fitness center or the pool but I'm sure they are nice as well! read more

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Clean! Great location! Expensive parking! Friendly and informative staff! Nothing elaborate. (No mouthwash or water in the room). Large screen TV. It is a nice spot to land and go! read more

Had a long flight on American. Delayed and tired from the flight. Lots of Marriott's going away from providing complimentary water at check in. Here the front desk was pleasant and the two bottles of water was refreshing and hydrating. Thank you. read more

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Very disappointed in this Marriott. I travel all over the world and primarily stay in Marriotts. This one might be the worst. No upgrade for being a member, and no breakfast, that I may be able to get passed but NO COFFEE in lobby?!?! WTH?!? When I asked the front desk where the coffee was the rep pointed to Bills Burger restaurant attached to the lobby and said you have to buy it there or use the machine in your room (which only has powdered creamer, yuck). Why not have coffee for your guests? If you are concerned other visitors will use it then have it in a room off the lobby with key card access for guests like other hotels have? It's a pretty $$ hotel for such lack of service. Room felt dirty, there was some ketchup (I hope) or blood? Ewwww. on the wall/floor See photo. I had to call at 4 pm to ask someone to make up the room as they didn't come the first day, yet the third day when we had late check out, they were banging on our door to clean at 8am, sigh. Finally, because they didn't clean the room we had to take out our own breakfast garbage, so the room wouldn't smell. We took it out to the hallway and put the bag next to the already full can by the ice machine, our bag of garbage with rotting food in it was still sitting there a day later next to the still full can. The only reason I am giving three stars is because the gentleman at the front door/valet. I'm upset I didn't get his name, he was a young, thin, tall African American man...what a warm smile and friendly personality..he should be promoted or work at the front desk, this is the type of person companies are lucky to have! All in all, I will stick to Marriott on Miracle Mile over this location on future trips. read more

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pros room is clean and relatively good location - cons-1st that can be helped - have more than a privacy screen on the window instead have curtains to actually block the morning light as most people do not want to be up with the sun 2nd - have more than one mirror - two people can't get ready at the same time 3rd- have exhaust fan in bathroom and 4th - and harder to control but when a person in the next room has to smell pot and cigarettes all night from another room after multiple calls to the front desk to inquire about the odor that is simply unacceptable!! I do not recommend this hotel. read more

My wife and I stayed here on our wedding night because it was closer to the venue we had our reception at and wanted to be away from family staying with us at our condo. This is the noisiest hotel I've ever made the mistake of staying at. We were in room 935 and even with two phones playing white noise and with the terrible earplugs the hotel provided, we could here everything from the street. Cars and motorcycles revving their engines, Harley's driving by, ambulances, and cars driving by playing loud bassy music. It was constant. At 1am after trying to fall asleep for 3 hours, we literally called an Uber and went home to sleep at our condo in Old Town. The rest of the hotel was fine but what is the point of a hotel that is impossible to get any sleep in. They seriously need to invest in some better noise dampening windows. read more

Staff was helpful. The location is top notch and the rooms are spacious and clean. The hotel safety, security and valet was really clear which made us feel comfortable. Top notch. read more

Great hotel, nice pool that's usually not busy at all. I definitely will stay here again. Very close to a pizza places and 7-11.

This is one of my "go to" Marriotts when staying in downtown Chicago. I like it because: - there's a great restaurant attached (Davanti Enoteca) & inside so if you arrive late it's convenient to get a nice meal and drink - the location is great, in downtown Chicago close to pretty much everything. I like to walk so I can always do that from here. Lots of bars and restaurants are on the block, more an more as you go further - the cost I pretty reasonable considering some of the other hotel prices around downtown. - the staff is always really nice. My last stay I got chosen to shake a pair of dice and what I rolled they'd multiply by 100 and add to my Marriott rewards points but aside from the front desk, the bell hop, valet, are all really nice! read more

Courtyard by Marriott Chicago Downtown/River North - Little things like this in my room make me happy :) - Hotels Near Me - Chicago, Illinois

Honestly one of the worst hotels I have ever stayed in. First of all, our first night, my cousin was showering and she felt something crawling on her foot... it was a cockroach. Immediately called the front desk to ask someone to please come up and kill it because it was a room full of girls. Took 25 minutes or more to have someone come up when we were literally freaking out because it was huge. We quickly packed our stuff because no way did we have another roommate that did not pay for their part of the hotel. The person they sent said "it was a water bug" and that they show up more in the summer (It's May). Also because we were on "the floor that the pool was on." Also this worker said I should know what a cockroach looks like because I am Mexican and there are cockroaches in Mexico. Therefore I should know that it was a water bug and not a cockroach. Sir, it was a damn cockroach, the gaslighting was so real. He got quiet real quick when we pulled up the picture of it. They offered us a room switch and $40 in "food vouchers." They didn't seem too bothered by it and thought it wasn't a big deal. It was more of the fact that it crawled on her foot in the SHOWER so it must have came out of the drain??? Honestly it is just as bad as having bed bugs.. please get an exterminator or get shower stoppers. I don't know, do something??? We had such a traumatizing weekend because of this. They also ran out of blankets and trolleys. We did valet and we had to take multiple trips from the room because they ran out of trolleys. Never got offered any help and we had so many things. Also my cousin accidentally left a perfume in the previous room because we panicked and we rushed to get out of the room because of the cockroach. The worker said they toss everything and don't look at what they toss out. They toss $120 perfumes? Yeah it doesn't really make any sense. Snacks downstairs were overpriced, not even FOOD but snacks. The $40 vouchers weren't enough for all of us because the total for 8 small snacks was $51... rooms are extremely small, sofa bed is horribly hard. Overall just a terrible experience and a waste of money. I have stayed in more outdated hotels before and I have never seen cockroaches. They tried to normalize it when it's simply not okay. Have you ever had a huge cockroach crawl on your foot while you are showering? Don't think so. Now we have trust issues with staying at hotels, thank you for the distress read more

Courtyard by Marriott Chicago Downtown/River North - Roach roommate - Hotels Near Me - Chicago, Illinois

I'd give 0 stars if I could. Had a room booked for 3 nights. But my flight got canceled and next available was a red eye so called the hotel to let them know I wouldn't be able to check in until the next day. Asked them to not cancel my reservation which they said no problem. They would leave a note saying I will be checking the next morning at 10am. I land in Chicago to find out they canceled my stay and sold the room to somebody else. Would never recommend unless you don't mind knowing if you'll have a room or not when you arrive read more

Sigh. Con- didn't clean the room and remade the bed. Fridge door broke. Last customer left water bottle, written notes, and the hotel room card keys. Barf. Was placed in another room and receptionist was apologetic. Super noisy at night due to Chicago fire running calls all night, motorcycle, bad and loud traffic from downtown. The hotel gives you ear plugs for that noise. Pro- close to a lot of things. Walking distance (12-30 min) to John Hancock, magnificent mile, water tower, millennium park, etc.. 7 -eleven around the corner. Restaurants. Capital one ATM. Never staying here again but would rather stay at a more expensive hotel with sound proof windows if that's possible. You will lose sleep! read more

Courtyard by Marriott Chicago Downtown/River North - Hotels Near Me - Chicago, Illinois

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I had an Amazing stay with an amazing view. Ms.Tabby helped me throughout my whole stay. The hotel itself was Very nice !! Also very close to restaurants & attraction. 10/10 read more

Great location and amenities for Chicago. Stayed her a couple nights for the Chicago Marathon weekend and everything went well. The staff and check-in (using the mobile app) lets you check in earlier once your room is ready instead of having to wait for the standard checkin time (after 4pm). I just needed a clean room and that's exactly what I got. The hotel partners with Davonti (Italian) restaurant in the lobby for meals and also Glazed and Infused for donuts in the mornings... or a snack. Other than eating and sleeping, I didn't use many of the other amenities like the pool or business center, but it's great that they have those. My room looked out towards the Chicago River so I got a view of Marina City and a lot of the loop. I do want to preface that since this is a GREAT location, there is always something going on... so if you expect a quiet room, you may be disappointed. Luckily the hotel provides complementary hearing protection if you really are sensitive to sound. And if you are that much more sensitive, it may be a good investment to get some noise cancelling headphones. I took the train into the loop and this hotel is located just a couple blocks from the Red Line so it has great access to just about everything.... even a small walk to Navy Pier too. It was marathon weekend, so the hotel rates across the city were pretty jacked... but this one was in the moderate range and I expect that it is pretty reasonable (non-marathon weekends). I would definitely stay here again. read more

I came for a wedding weekend: this hotel was one of the options on the invitations. I am a member of Marriott rewards program, so I chose to stay there. The registration manager (Igor) mentioned that there might be construction noise between 8am to 5pm during the day. What he forgot to mention would be the noise and unrest that happens on the street right outside the hotel all night during the weekends (as I was told later by the valet). Starting 1am police on loudspeakers continued to order crowds to disperse, followed by sirens. This continued till early hours of the morning. Sleep was impossible. In addition to the commotion outside, I found several bugs in the bathroom and in the bed. I complained twice during the night, and asked for a different room for the following night. The new room was in a different part of hotel that had no noise, but the alarm by the bed went off at 6am. This, sadly, was not the wedding weekend accommodations that I had hoped for. The area doesn't seem to be safe, and my experience was not on par with my usual Marriott stays. Would not recommend staying here. read more

The hotel is nicely situated near a lot of touristy attractions. I had a king size bed room with sofa. There's a desk for you to work on as well as a good sized television for viewing. All amenities like fridge and ironing board were included. The pillow & bed was easy to sleep in, and I am one who has back problems so a firm bed and good nights rest is a necessity. The shower head had good pressure and the water gets hot quickly. The fitness center is a bit outdated, but it works if it isn't full. 2-3 treadmills, 3 ellipticals, and one of each workout machine for back, chest, legs, etc. There is also a pool, spa, sauna, and out door patio for BBQing as well. My only gripe is that the rooms are not very soundproof. You can hear people talking loudly from the hallways, and if you happen to get a room facing the street, you get cars honking and sirens blazing throughout the night. Their cheap work around is to provide you ear plugs. read more

Came here for vacation for a few days and the service was amazing all around! House cleaning and front desk were very considerate and professional, consider this hotel for your next visit! read more

The hotel rooms look very old, but are reasonably clean. My room had two beds. On one bed the mattress was worn on one side so that it was no longer level. The second night, I switched to the second bed which must have been used much less. There is no water in the room and the Chicago tap water taste is terrible. The convenient store prices in the lobby are stiff. It's better to go across the street to 7-eleven. A real plus for this hotel is the friendly and efficient business service. We needed a conference room for a board meeting and got one set up in about 15 minutes. It wasn't cheap but they did get it done so it is reasonable. read more

This is a good Convention hotel choice when I'm in Chicago. It's just a short a walk to Michigan Avenue, good restaurants, the "L", and almost anywhere else, except the Convention Center (McCormick Place) itself. For that a longish bus ride to South Side Siberia is required. In many ways, this is a classic Courtyard by Marriott property and remains a solid business trip choice. The rooms are safe, clean, and comfortable. Service is also prompt, efficient, and without the obvious Chicago immediate "hand out for a tip" expectation. At the same time, the energy and style of the Windy City permeates everything, including the chains. And I can't wait to come back. read more

Nice location. Large room. That's all I can tell you. Nice lap pool and hot tub. Staff are nice. BUT--There are NO amenities here. Unbelievably no breakfast (who does that nowadays?) AND no coffee in the lobby. No "real" coffeemaker in the room so you are screwed. If I had known this I would not have selected this hotel, and won't again. If you're staying one night, maybe. But not for 7 nights. And worse--it's not cheaper than the hotels offering these amenities. Residence Inn, Hampton Inn & Suites, Fairfield Inn, SpringHill Suites--all similarly priced--or cheaper!!! And they have breakfast. Don't waste your $$$ here unless staying one night only. read more

Great Jobs Guys!!!!!!!!! Cullin and Randall (Valet and front DESK). Two great guys during our stay. They went far and beyond to help us. It was our first time staying in a Marriott and first time in Chicago and because of this experience; it wont be our last. We got amazing advice from the both of them for local activities, restaurants, stores etc. It was very hectic during the holidays but, customer service was at a SUPER HIGH throughout my 6 days there. I can't wait to be back! Great location, Great Prices and best of all GREAT SERVICE! I approve Cullin to be a concierge... He showed passion for working there explaining his future goals. It was very clear that he sees a career in the hospitality industry and will do amazing! read more

Stayed here during my last visit to Chicago. Located conveniently in the heart of downtown on Hubbard street this location close to all the nice restaurants, bars/ lounges and is also very close to public transportation(Red line CTA train and buses). The staff is very friendly and tries very hard for it's customers to have a great experience and stay. Right from doorman to the check in staff everybody does their job well. My room was very decent and comfortable and the bed is an absolute dream. The other nice thing about this courtyard, is the pool, hot tub, sauna, gym, and sun deck facilities which they share with the attached residential complex. The pool is pretty big .The gym is basic, but they have a good amount of equipment. Free Wi-fi speed was pretty good.I was very satisfied with the speed of the internet. Had a great time staying here! read more

Not a bad hotel choice... when there is no effin' convention going on with 35,000 people! I had a late late arrival and when I checked in, doubles were all gone and that was a bit of a problem since we had four people. They didn't carry any rolling beds and when I asked if there was a sofa bed in the rooms, front desk said no... Handcuffed, we had no choice and we requested them bring up like 20 blankets so we can make a bed on the ground. Once we got to the room, we found out that there IS a sofa bed. How can front desk not know that??? The room is quite small and once we pulled out the sofa bed, these isn't much room to walk around, which is quite expected of a business hotel in downtown. Flat screen LCD with a small fridge on the desk. Bathroom is quite big compared to the size of the room. The location of the Courtyard is pretty awesome though. L train is close by, and Michigan Ave is just a short walk away with plenty of good restaurant choices. We walked to most of our destinations instead of cabbing or taking the train since many places where we wanted to go were only 15-20 min away max. At night, within one block of the hotel, there are many bars and lounges around the area that are quite packed, so that's a plus! There's a Starbucks within the hotel, and two 7-11 near by, which is quite convenient. read more

I had a free reward night to use, so I happily scooped up this hotel and stayed here recently for two nights. My room was clean and relatively updated. It was also very spacious too, I'm saying that because other hotels downtown have TINY rooms (HIE on Wabash, Drake, Allerton). Anyway, the beds were comfortable and the towels were actually really nice. It doesn't take much to make me happy :-) I love this location in particular as it's near my favorite restaurants and Firecakes. Oh and shopping, if you're into that. I didn't use hotel parking, but a super secret insider tip is to pay for street parking (usually just a couple bucks) but be sure to move your car by 8am the next day. I would definitely recommend this hotel to single travelers, families and girls shopping trips. read more