Okay so I am always suspicious of all 5 star reviews on Yelp but Taylor Made Pools deserves every…read moreone of those star and more! First, Allen Taylor is a real pool expert and a genuinely nice, honest person. He is exactly the kind of man I love doing business with. When my pool tiles starting dropping off the wall and into the pool Allen came out quickly, assessed the problem and gave me a very reasonable price and timeline for the repair. His crew is the most hardworking team of nice, clean, punctual professionals I have seen. They are real perfectionists. They had the work done in two days and everything looked beautiful! I plan to use taylor Made for any and all of my pool repair needs. He is the real deal. Do not hesitate to use him. Thank you Allen and staff!!!

Words cannot express how grateful my family is for Allen and his team. We had a harder project, to…read morebuild a pool in a oddly shaped backyard with limited space. Allen and his team put so much heart and dedication into making our dream pool. The original price quote to the finalization was very close matching, Allen is honest and trustworthy, without adding extra costs. The dig to the time it was finished went fast and shows how Allen and his team are hardworking. The 3D image that Allen originally showed us matched the pool we are looking at today. Today it is finally completed and it exceeds our expectations and dreams. Stacey was always helpful in guiding the process to start and get the permit completed. Allen and his other workers, specifically Ryan are honestly so kind and helpful. They went out of their way to do things they didn't even have to do. This company not only does exceptional work, but are caring people. The pictures do not even show the true beauty. I will recommend Taylor-Made Pools to anyone looking. Do yourself a favor and go with this company.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

Steer clear of this company. They provide OK pool service. Nothing exceptional and depending on who…read moreis servicing the pool they do the bare minimum and others go above and beyond. Unfortunately I received more of the bear minimum service. Plus the customer service you receive will be subpar! They have huge communication issues within the company as well as with their clients. We signed up with them in February 2024 when they were Cabana Pools and explained the time frame we needed. They were able to accommodate us and we became customers. Kyle was very helpful. However, sometimes they would come late or not at all and wouldn't notify us while Cabana Pools, once they became Pool Logic they never contacted us and when I contacted about service I was greeted with rude responses. Another issue we had was they would sometimes leave our gate open or unlocked if closed. Our most recent issue was the inconsistency with service and when I called to ask where our technician was I was greeted with someone else is covering and when I asked about an ETA, I was given there is no ETA. When I responded with ok however I am unhappy. It was escalated and I was given an ETA. The manager then contacted me and I missed the call. when I tried to call right back it said this number isn't receiving calls at this time . I tried calling again and a woman answered laughing. She then continued to giggle while I was responding. Very irritating and unprofessional. I spoke with the manager and he was very nice. He had explained that there was some confusion with the notes on the account, yet lack of communication within the company, and someone put notes on our account that were inaccurate. The manager was apologetic but did try to make excuses which upset me more. I did let him know we would likely be canceling service soon, and he understood. Unfortunately I hadn't canceled before they charged us, which is the 1st of the month, even if the 1st is a Sunday, which was 5 days before our next service. I immediately contacted them ask about canceling service and if I was able to receive a refund. I received confirmation the next day that they were canceling our service and a request to billing for a refund to be issued was sent. 24 hours later someone from billing, by the name Averie, said they would be sending me a check, not refunding my account. I immediately responded and explained that this wasn't ok as we have issues receiving our mail and they took the payment directly out of our account. She responded 23 hours later explaining that Quikbooks doesn't allow refunds to bank accounts. I then immediately called the office and asked for the Averie, I was told she wasn't in the office. When I asked for a manager I was asked why and I explained she just messaged me 2 minutes ago so she is in the office. I was then put on hold and she became available. Averie got on the call and proceeded to give information that was contradictory and when I asked for it to be escalated I was told that no one was there as the owner was the only escalation and he is currently out on Paternity leave and no one is taking over of him currently, so she would forward the info to him but could not guarantee any follow up soon. Very unprofessional!! I really liked the company when it was Cabana Pools. Not sure if the company expanded or merged, but since becoming Pool Logic it is the worst!

I signed the contract with their company the second week of November. Right out of the gate I asked…read moreKyle about debris accumulating in my spa and in the pool. Their technician came and serviced my pool, cleaned out the spa and within days, the spa was full again with debris. I called and I emailed Kyle asking if he could look into it. I got no response and his technician came the following week for the regularly scheduled cleaning and cleaned the spa with the same result, debris filled back up almost immediately. Kyle (or service manager) finally texted me back and scheduled the cleaning of my pool filter. Someone from their company cleaned the filter and left residue all over the concrete and a small portion of my backyard grass. They clearly used my outdoor hose to clean the filter and just as easily could have hosed the concrete off after they were done. Even more frustrating is when they left, I was not offered additional service to vacuum the spa out to ensure that in fact was the issue. The contract you will sign with states there is an additional $15 fee to have excess debris removed if needed prior to cleaning. I would have gladly paid extra to have the spa cleaned. I emailed them about all of this and included pictures. I still got no response from Kyle or someone their company. Moving forward, the following week was thanksgiving and the service got skipped until the next week. I did not want to wait two whole weeks for my spa and pool to be cleaned out. I have numerous other services that are delayed because of holidays (EDCO, Sparkletts Water, landscaping, etc) and all my services are delayed one day, not an entire week. PoolLogic started my service well into the month and I only got two cleanings in the entire month November. If the service was prorated to reflect the start date or reflect any given holiday, I would have been more flexible with their lack of communication. But when I still had to clean and vacuum out my own pool and spa on two different occasions, Its not worth the money or the frustration. I canceled my contract via email on Nov 30th and almost immediately Kyle reached out to ask why. After sending him the above stated response, he apologized for the lack of communication and offered a free month of service and free part replacement from my filter. I accepted the offer and told him I'm an easy person to get ahold of and a little communication, goes a long way. Not surprised, my pool never got serviced Dec 1st Or Dec 8th. So I emailed him back and just told him to cancel my contract. I'm sure they are nice people, just bad communicators.

Don't look any further for a pool contractor! Pool Doctor installed a pool, spa, water feature,…read moreand pool cover in our backyard. Others said it couldn't be done! Boy were they wrong! It is even better than we imagined and we couldn't be happier with the final product! Don and Trevor were both easy to work with and coordinated everything, including all the subcontractors. This made our project run exceptionally smooth. Don's knowledge and experience was evident during our first meeting. He was much more knowledgeable about pools than the other contractors we had met. We were sold on Pool Doctor on the spot! Don also recommended a contractor who installed a 70 feet retaining wall, concrete, artificial turf, and an outdoor kitchen . If you are having a pool installed or having any pool work done, be sure to reach out to the Pool Doctor.

I recently did a pool renovation with this company and I am happy with how my pool turned out. I…read morewill start with the positives. If you want a pebble tec product there are only two authorized installers and this company uses Sol Pacific. I liked that Don's quote was fairly priced and he didn't try to push anything I didn't need. The quote I got from Gardner was almost double and included a lot of unnecessary work. The crew mistakenly installed expired mastic around the edge of my pool and Trevor owned it and replaced it without me asking which I really appreciated. Overall I was not blown away with Don's customer service. In the planning process I was referred to one single website to pick the tile. I didn't particularly like any of their options and asked if there was another company they could refer me to and got something like "not really they all went out of business". Within 15 minutes of searching I found another pool tile company. I asked if he had heard of it and he said he could get those tiles as well. I was told all the samples would be brought before I left on vacation, but Don delivered the last sample after I left so I had pick my tile based on texted pictures so as to not hold up the project. Trevor went and purchased tile grout without asking me my color preference which I found very bizarre. They were willing to exchange it. I never got any materials showing the different pebble sheen colors so I picked my color from a brochure provided by another company. Trevor asked for the final payment the morning my finish was going in. I said the works not done yet. They said ok then just mail it. I said "aren't you going to come inspect the final product?" and got back we don't have problems with Sol Pacific. Ok great, but then why hire you if they are checking their own work and how about that mistake with the expired mastic that happened just last week? They did come back after I asked, but I was disappointed I had to ask. If you pay for their start up they would naturally come back, but I prefer my pool man to own the water and felt penalized for that.

Due to many reasons, we have been unable to use our spa for about five years now. While we did keep…read moreit as clean as possible during that time, we weren't ready to have it looked at and repaired until now. I called Action Spa, who we have used in the past. They sent out one of the nicest young men to get us all set up and ready to go. Their service technician, Nick Lindner, was professional, efficient, personable, and a perfect representative of Action Spa Repair! He replaced the heater and checked out everything else to make sure that we were safe and ready to use the spa in a day or two, once it gets heated and the chemicals all get worked in. He also explained everything before during, and after the repair. I could not be more pleased and comfortable!

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

Jonathan and the crew were highly professional - we are really pleased with the end product!read more

Jonathan from Way To Go Builders did an outstanding job on our pool and backyard. The marble…read morecoping, custom pavers, and overall finish came out absolutely beautiful. The quality of work and attention to detail were top notch. Jonathan was professional, honest, and great to work with throughout the entire project. Highly recommend!

I couldn't be happier with the service provided he was very quick with returning my messages and…read moremet me the next day at the pool and was able to get the pipe fixed in a matter of only an hour and a half very nice personable guy hard worker definitely will be on my list to call if I have any pool problems highly recommend

KasKad pool and Spa did a great job. I needed a pool heater fuse replaced. I called Kaskad and…read morethey responded very quickly. I was given an estimate and they came out the same day. Iskhan was professional, prompt, knowledgeable, and friendly. He called and let me know he was on his way and would be at my house within 30 minutes. When he arrived, he diagnosed the problem and explained what needed to be done. The installation was completed in about 15-20 minutes. Iskhan demonstrated the pool heater was working again. He cleaned up the work area. He did a great job. I would definitely recommend Kaskad Pool and Spa and use their services again.

Had an easy experience and excellent repair completed by Scott from Pro Hot Tub Repair. He came out…read moreto our house actually the same day we called and also helped me out with a warranty issue as well. Really only good things to say and would highly recommend. We will be using them again if needed.

I'm a property manager and Scott has been able to come out twice now same day to fix our hot tub…read morejust in time for when we were hosting guests. He's very communicative, efficient and professional and our go-to guy for all of our hot tub needs!! Great pricing too. Seriously a life-saver, I can't recommend this company enough.