What's the average lifespan of a water softener? AI Overview…read moreWater softeners generally last 10 to 15 years, though high-quality units can operate for up to 20 years with proper maintenance. The lifespan depends heavily on water hardness, water usage, and regular maintenance, with cheaper models sometimes failing in 5-7 years. My 29 year old water softener that Aqua-man installed finally gave up last week. We had them install the new and improved model and is working perfectly. It only took less than 45 minutes to take out the old and install the new. They even filled up the salt tank with salt that they brought. The R.O. filter is still doing great. They know everything about conditioning any type of water issues I may run across.

I am very happy with the service I receive from Aqua-Man. I recently had there water conditioning…read moresystem installed at my home and they have returned to test the system to ensure it was working properly and to teach me how to maintain it.

Terrible service do not use. Was not happy with services and they charged too much. Strongly…read morerecommend going elsewhere.

We have used them a few times and they are always great, on time, professional and do quality work…read more Nathan does great work and explains what all he is doing.

While reading last night, Heaven and Hell by Bart D. Ehrman (seriously), we heard a loud explosion,…read moreBOOM!!!! Did a plane just hit our house? WTF, I thought part of the roof came off. With flashlight in hand I walked around the house and saw nothing. Then I opened the garage door and it was like a water park. Water was spraying everywhere!! Hell showed up as a cracked and ruptured filter. I rushed to shut the main valve off. Today, I called about 30 businesses in San Antonio. The supposedly closest business who "may" have the filter was in Houston. Thanks to Pumkin Escobar and Carolina Huerta for helping me. If you know me, I treated that wanted filter like a fugitive . Heaven, first showed up, in Bobby Soileau, Plumbing Warehouse, in Lake Charles, Louisiana who is overnighting the part. Thanks brother. I still needed a filter TODAY! I called 3M in Minnesota. I got a list of businesses they do business with in our local area and worked my way down the list. Heaven showed up a second time in Vicky Stoppelmoor with Texas Splash, Inc. in Boerne, TX. Vicky found the filter but had all her plumbers off site. The business was about to close for the evening when Vicky, without reservation, offered to meet Sonia Hernandez-Hogeland in San Antonio to deliver the filter. Problem solved. Vicky Stoppelmoor is the BOMB. Best customer service in Texas. For all your plumbing needs or training in quality customer service call Texas Splash, Inc. at (210-681-4426) and ask for Vicky!!! There is absolutely no question why Texas Splash, Inc. has a 5 Star rating !!

Texas Splash is family owned and operated. Bill will give you all the explanation information. You…read moreneed to make a sound decision on which water softener you need. He doesn't try to over sell and he doesn't try to under sell, very prompt. neat and tidy and definitely would recommend using this company.

I have used Terry Rogers for over 10 years and he is hands down the best plumber in the business…read more He came to the rescue when my water heater started pouring water all over my garage. As always, he came fast, replaced the water heater, cleaned up the mess, and even checked in with me later that night to make sure I had plenty of hot water. I also had him replace my broken garbage disposal, service my water softener and reconstruct a damaged pipe on my patio. He always does quality work and his rates are always reasonable. He carefully explains everything he's doing and why. Above all, Terry is reliable, dependable and honest. I have always been highly satisfied with his quality of work and his work ethic. If you're looking for an exceptional, trustworthy plumber I highly recommend TR Plumbing and Water.

Our hybrid water heater kept tripping the circuit breaker while my husband was away on a hunting…read moretrip. Terry came quickly and spent over an hour troubleshooting the problem. Turns out, it was not the water heater at all, but a device installed by CPS as part of a energy saving program. Even though it wasn't necessarily part of his area of expertise, he really helped me out so that we could have hot water. He was professional and affordable. We will definitely use him again if the need arises.

Honest guys that won't try to rip you off. Couldn't be happier with their service. Responded…read morequickly, identified the problem and gave recommendations on how to move forward.

Jaime came same day I called him. Fast reliable and…read moreknowledgeable of his profession. Repaired toilet and will definitely keep his number in my contacts, as it is hard to find a reasonable plumber.

Had a problem with their tech and complained, they immediately contacted me and made it right.read more

Had a pipe break at night. Initial cost is $200 dollars just to have a guy stand in my yard and say…read moreit will cost over $700 to repair it without attempting to troubleshoot. Just another soulless company looking for a quick buck. Stay away from them.

Mr. Alan Rader and his team just left from my house, they installed a new HVAC system. They were…read moreprofessional, courteous, and worked quickly to get my new system up and running. During the bid process, Mr. Rader explained multiple system and install options to me so I would be able to make an informed decision. Once I decided what I wanted, he worked quickly to make it happen. I have used Kerrville Plumbing Plus for many services for both my home and business, and I could not be more pleased with their attentiveness, professionalism, timeliness and honesty. That is why I am a repeat customer!! I so appreciate working with a company that I trust, and Kerrville Plumbing Plus is just that. Thanks Mr. Rader and team!!

1 Star for getting there within an hour and 15 minutes after I called. My 94-year-old Mother had a…read morethermostat going bad, so I called them and they came out quickly and replaced it with a new Honeywell Pro t6. However, they charged me $668 for it. Really? For an $80 thermostat? I will not be using them again.

Twice this company has been out to my parents house for repairs. This is being done through a home…read morewarranty. The first time they tried to charge them over $2000 for a simple broken PVC water line. Now they are trying to charge $250 for a flush kit on a tankless water heater that has either a faulty element of faulty sensor. THESE PEOPLE ARE ABSOLUTE THIEVES! When I called him on it he picked up and left in a hurry. So he knew he was in the wrong.

Because of high water pressure, my water heater's valve failed. Thinking it was a problem with the…read morewater heater, I turned off its water source and called my insurance company, who recommended Zeus Plumbing. Their technician, Raul, arrived and turned the water back on. He saw there was no runoff and explained that the issue likely resulted from a water pressure spike. He measured my line at 110 psi, confirmed water pressure was a concern, and pointed out that the water pressure valve regulator needed to be replaced. Raul then called the insurance company. In his initial report, he only mentioned that the failure was due to high water pressure, but he did not mention the faulty pressure valve regulator, resulting in my claim being denied. After I contacted the insurance company to explain, they reopened the claim so Raul could submit an amended report. This time, he included the pressure valve regulator but claimed that its failure was due to "abnormal" water pressure from the water district. Because he described it as "abnormal," my claim was denied again. I called the San Antonio Water System and confirmed the local pressure goes up to 150 psi, which is why a regulator is necessary, but my Watts valve is rated up to 300 psi. The city's water pressure is not "abnormal"--the regulator was simply faulty. Raul's failure to report the facts clearly and accurately--in both his initial and amended reports--shows a lack of prudence and professional responsibility. His actions led to my claim being denied twice. Why did Raul act as the expert on how SAWS manages its water pressure systems? What qualifies him to make such definitive judgments about city infrastructure? Homeowners expect technicians and their companies to provide fair, honest assessments that truly help resolve issues, not make the process harder.