We were in the mood for some meatloaf and a skillet meal last night, so we drove on over to Cracker Barrel where we have had those meals before. The waiter told her the skillet meals were seasonal but they were coming back. So while she changed her mind, I ordered the meatloaf with 2 sides of dumplings. He asked me how I wanted my meatloaf cooked (1st time I have ever been asked that for meat loaf ever) I replied med/well She got the smoked ham with 2 sides. The waiter came back with our meals, he ham looked delicious. He put down on the table a thin overl cooked steak. And 2 sides of dumplings. I said I ordered meat loaf and he said they were out of meat loaf. Now why would he decide for me to give me a steak? Why when ordering tell me they were out? So he decided for me what I wanted? I told him take the steak back and I'll eat the 2 dumplings. Honestly I was a bit set back that he arbitrarily decided for me. When we went up to check out the cashier asked how are meals were? I replied you really don't wanna know. The Manager unbeknownst to me was walking behind me. He asked me what happened and I explained. I told him we ate the ham meal and the dumplings and I would pay for that. He turned to the cashier and said let me help. He handed me a receipt with zero charges at which I can't do that we ate the food less the steak. He replied he was disappointed at what happened and did not understand why he would arbitrarily give me a steak. I tanked the Manager and left. Thank you to the Manager for his com! read more

The food was great (meatloaf, mashed potatoes with brown gravy, green beans). However, the biscuits were slightly burned. The mocha latte was very good. Service was friendly and fast, however they didn't ask me if I wanted anything else before bringing the check. (Otherwise, I would have had a piece of pie as well). It was a quiet atmosphere during lunch. Nevertheless, I would recommend Cracker Barrel. read more

Service center they never brought out the right items to the meal. Everything came out separate in different times then they tried to charge it or stuff that you didn't order because they brought the wrong garbage shop. The eggs come out 15 minutes later they brought the grips out there supposed to be a casserole and he brought out hashbrowns that I've charged you on that this place is garbage that's why you need to stay away If I could read it as zero, I would read more

Cracker Barrel Old Country Store - The grits were so running cold. The food was awful. - American Near Me - Flat Rock, North Carolina

Food was very bad got the shrimp dinner just a big greasy mess got a bunch of shrimp tails on the plate. Instead of worrying about the logo, maybe they should worry about the quality of the food. read more

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Love Cracker Barrel! Always a good meal. My favorite is the Pot Roast! Okra is yummy too! read more

I loved it. It was amazing but the toys they were a little too expensive. The workers were all so nice. read more

This Flat Rock location was very good. Friendly staff, good service and the chick with broccoli and cheese on top was excellent. We added a very good loaded baked potato. One of best Cracker Barrel we been to read more

Great stop here with friendly service. This CB is located right next to the interstate and I knew that they would be easy to access with dedicated parking for RVs. That made for a simple choice. Clean restrooms, a menu we knew would have what we wanted and a free wifi. Yay for Cracker Barrel! [Review 20110 overall - 3466 in North Carolina - 1086 of 2023.] read more

Cracker Barrel Old Country Store - Cracker Barrel, Flat Rock - American Near Me - Flat Rock, North Carolina

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Stopped by for some food on the way home from a road trip. Riley O was the BEST! Had to ask her for her name because I just HAD to write her a great review! So kind, funny, and provided the best service. Great before our 5 hour drive back home! read more

This store was amazing at helping us when a delivery driver never delivered our food. The manager, Micah did everything and more to make it right. Along with the other employees. Our family will certainly start coming here more often! And, as usual, the food was great! read more

Bad bad bad. AVOID! It takes a lot for us to walk out of a restaurant. We just walked out hungry. The restaurant was under 20% capacity. We knew we wanted the catfish and ordered our meals with our drinks. Our drinks arrived slower than expected but not out of line. That was the last service we received. When a large group arrived and got their biscuits/ corn bread while we waited. We left. Not much else to say. Poorly run restaurant; it needs a management makeover top to bottom. read more

So my spouse and I have been here almost an hour waiting on our food and customers who arrived way after we did have already been served. It seems as a Hispanic female and black male we are the wrong color.Not happy at all and will not be coming back. Fries are cold and the mashed potatoes are old. The waitress said she was waiting on the mashed potatoes and they are crusty and old. Do not waste your money here read more

Cracker Barrel Old Country Store - American Near Me - Flat Rock, North Carolina

Waited for an hour and 15 minutes and nothing. Was told our food would be out and never came. Ended up walking out. This is not the first time. I will never be back ever again. read more

Terrible. Dried out, boneless pork chops. Never again. Not the same as they used to have. (Bone-in moist, delicious pork chops. Quality is O. Out of 5 stars. I revised this review 3 times. Said it was too lengthy. Why and I'm I seeing long reviews from other Yelpers? read more

Cracker Barrel Old Country Store - Why is Yelp limiting characters? 4td time revising this review. Pork chops were awful. Not what they used to serve. - American Near Me - Flat Rock, North Carolina

If I could make this zero stars, I would. THE WORST service I've ever received at any restaurant I've ever been to. Hostess was so unfriendly, rolled her eyes. The waitress was even worse, no smiles, unfriendly. We placed our order, took almost an hour for our food. Then, we had to ASK for EVERYTHING we ordered. "Can we please get the lemons for our tea?" "Can you check on our fried pickles?" "Can we have the ranch for our pickles?" "Can we have our biscuits?" "Can we have the butter we ordered?" "Can we have the apple butter that we ordered?" "Can we have more drink?" (Our glasses were completely empty!) Food was awful - cold broccoli casserole; dry, hard mashed potatoes. The waitress kept huffing, acting like WE were bothering HER!! The last two times I've been to this location have been absolutely miserable. WILL NOT BE BACK!!!!! The couple across from us asked for the manager because his breakfast sausage was RED on the inside and was told, "That's how it's supposed to look!" As we were leaving, another couple asked for the manager because their food was not correct and the waitress was arguing with them. All tables had different waitresses. It's truly so sad. read more

I used to love coming here. It was one of my favorite places to eat. The last two times have been extremely horrible though. One time they screwed our bill up four times and couldn't get right. We ended up just paying the extra charges so we're could just leave. The last time was yesterday 10/21/23 and it was even worse. We sat down and got our drinks quickly. Then it took about 35 minutes for them to take out order About 5 tables surrounding us were sealed AFTER we ordered and they all got their food before us. When we did finally get out food it was cold, tough and had been sitting for a long time before being served to us. The waitress never came back. We ended up eating less than half and leaving. It's the worst experience I've had there. I'm saddened by the downward spiral it's taken read more

DISGUSTING when I went there The food was cold burnt and hard as a rock and the place was colder than Jack Frost

I understand that most food service establishments are understaffed, but it costs absolutely nothing to smile when you greet a customer. The young lady who was taking the wait list at this establishment was not only not smiling, but almost scowling when she greeted me! I read her name tag and used her name when I said, "Hey! How are you?" She looked at me and said sullenly, "30 minutes"! I said, "That will be fine!" What an enormous turnoff! I recently read that Cracker Barrel is having a hard time getting customers to return post pandemic! Perhaps there are reasons for same! read more

This location is struggling! We got to this Cracker Barrel location at opening time, and can say without a doubt it was the worst CB experience we've ever had. First, the women's restroom was not clean, even though I was the first person to use it for the day. The guy at the host station, who I'm assuming is the manager, proclaimed that "my host and both servers called out today", so we expected the service to be a bit slow and kept our orders simple. My husband had the breakfast sampler, and I had an egg sandwich with hashbrown casserole. The food was edible, though not as warm or well-seasoned as we would have liked. Our drinks never got refilled, and the only thing we asked for was salt and pepper, to which the manager replied, "They were supposed to have cleaned and refilled the shakers last night and they didn't". Two servers did show up with masks on as we were finishing our meal. Hopefully, it wasn't the two servers who called out sick... read more

All the employees look like they would rather be anywhere else. I didn't get a drink for over 10 minutes. Didn't get food for another 30 minutes and it was lukewarm. Don't eat here. read more

Cracker Barrel Old Country Store - Eggs were supposed to be over easy. Not sure what this is. - American Near Me - Flat Rock, North Carolina

Met a friend for breakfast this morning. I haven't been to a Cracker Barrel in quite a few years. I got the Old Timers Breakfast. Standard eggs, meat, hash browns, and biscuits and gravy with a cup of coffee. My friend got something similar with hot tea. Food came out quickly and was fine. The only issue was that our server never offered me more coffee or my friend more water for tea. It wasn't early (10am-ish) so it wasn't busy. Little things make the guest experience go from good to very good read more

It's been awhile since I've been at a cracker barrel, so stopped here one night after finding a Christmas Tree close by I loved. *When you walk in a employee greets people and makes sure you have a mask if not they will provide you with one.* The first night eating here I had a Veggie plate you pick 4 sides, they are not actually all veggies. One thing I got was the Potatoe Casserole which seems to be what Cracker Barrel is known for. To be honest I am not a fan anymore of it. It tastes pastry and thick, I think it use to be crispier. The veggies were good. I have to say the mashed potatoes on the hamburger steak plate was a wimpy serving, just a small amount for what you pay for the dinner. The steak burger did have a nice taste. One thing I have to do is give a shout out to Summer our waitress. She was a doll!!! So sweet and personable!! Her twin sister Autumn and her Mom also work there. We made sure to tell the manager in charge how good she was. (Summer if you ever see this ~ you are a sweetheart , good luck for the future finishing school & future work!!) The very next night had to go pick the tree up and decided to eat here again and asked for Summer of course. She is a very good waitress and won't be there much longer because of going back to school so stop and ask for her! This night I ordered the Chicken Dinner you get 2 breasts. I ate one , no way I could eat both. I liked this dinner, I think this use to be a Sunday special and they made it available all the time now. Awesome with some honey and hot sauce :) ****A lot has changed with Cracker Barrel, if you haven't been there to see there is no more side salads I was sad to hear this as I always enjoyed getting them. Also they have cut the menu down big time!!! There is a lot of changes!! Seriously I over heard another table say they didn't think they would ever go back. The breakfast menu use to be separate it is no longer. Just a small section now. Serious changes because of covid and all the rules for eating inside has made a big difference in the business they get. They certainly are feeling the repercussions , we could see the difference for sure, and I hope it don't ruin their business. And of course as for the gift shop, I love seeing what they have especially during the holidays. Beautiful trees and decorations. Of course I had to buy a few new items for the tree that were cute. It never gets old seeing what they have, I spent way to much time looking Will we go back? Of course, hopefully before Summer leaves. ***I forgot to mention they serve alcohol now. I never seen that at a Cracker Barrel before. read more

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First time I came here they hollered and said , "we're CLOSED, GO TO Waffle House across the street." I decided to give them one more chance on my way back through. I'm sitting a waiting and waiting...... finally the pancakes arrived. No syrup! So I asked for some syrup please.... I proceeded to cut my pancakes.... Got them all cut and took a bite and another bite... kind of dry, so I asked another waitress for syrup.... She finally got back with a bottle of syrup for my last three bites. Then I had to wait for my check..... Poor service for travelers! read more

This Cracker Barrel was not far from our Destination resort, but it was too early for check in, so we busied ourselves from our early flight (our trip was in March, before the world shut down), and sat down for a yummy morning breakfast. CB's are the same the country over, and that is what makes them good. You can get the same thing in NC as you do in FLA. I ordered a big breakfast with all the fixings, and my guy did too. We weren't disappointed. The food came out fast, the orders were right and our waitress was friendly and fun. If we come back this way, I know this will be a stop that we make. read more

Bad food, bad service, wait time to long everything about here is horrible do not recommend,I wouldn't even take a homeless person here that's how bad it was. I genuinely think that the only good thing was the gift store....Which SAYS a lot about this restaurant. 0 stars NEVER again read more

Worst service ever. Got here about 4:15 was seated after 10 minutes. Ordered 2 bowls of soup and a kids meal of grilled cheese. Waited 35 minutes. Watched 3 large parties of 4 or more come in be seated and get their food. Asked for a manager who explained that they ran out of soup and someone forgot to message the wait staff. Really? On a Saturday? And the grilled cheese? They couldn't bring that out? And when it finally came? The most pathetic looking grilled cheese I have ever seen. And the "new soup"? Barely warm. DO NOT EVER STOP HERE!!! read more

Cracker Barrel Old Country Store - Grilled cheese - American Near Me - Flat Rock, North Carolina

We went of Friday night. wait wasn't bad at all 15 min. and it was packed! we had an excellent waitress! she was in the ball! definitely worth more then a 20% tip. couldn't have been happier with the service! read more

Start to finish 3 hours!!! If I had been alone I would have left . Party of 5 and 1 toddler. We were told 30 minutes it was definitely an hour. Then we were told 3 cooks called in so there would be a wait at the table. We waited over an hour for food at 10:30 am on a Sunday morning. When the food arrived 2 people were given maybe two teaspoons of hash brown casserole and 1 egg instead of the two they ordered. My bacon was undercooked. The waiter was definitely trying but the kitchen was killing him ! I , of course, tipped him because he did his job. I assume the manager was cooking as we never saw one, if so, he definitely needs to be retrained. Sad that it's convenient but not good! read more

I remember the days when Cracker Barrel was a wonderful place to eat. You were greeted with smiles and delicious food was brought to you quickly and well prepared. Those days seem to be long behind us. We arrived nearly an hour before closing time and were delayed to be seated, delayed to order and delayed on food arrival. The food ended up being mediocre and some of it over cooked, particularly the tough grilled chicken. The waitress left us hanging for quite some time every time we were told she would bring anything. She finally offered to fill drinks after my place was finished. It seems that most visits to Cracker Barrel these days ends in disappointment. read more

This is the worst restaurant I've tried for breakfast. We had to wait 30 minutes to be seated and then an hour or more for the food that wasn't even good. The ambience is country stile and smells like fireplace of a farm. We had to ask for thing several times because they didn't bring it to us like water, other drinks, napkins, etc. Not recommended at all. read more

Cracker Barrel Old Country Store - a fireplace - American Near Me - Flat Rock, North Carolina

We came for late night dinner. Meatloaf was soft like canned dog food. Not much flavor or texture. Chicken fried chicken was good and crispy. it was supposed to come with a side of white gravy, but the gravy came much later. server was busy chatting with other tables with my gravy in her hand. she was nice and friendly just seemed a little disorganized. read more

I don't work for this company, but a man who I ride the bus with in the morning named Dave has been mean to me for no reason. He has been harassing me on the bus as of late. Whether it be calling me a bunch of hurtful names, telling lies towards certain people, airing his political or religious beliefs in public, or flat out threatening to call the cops on me for nothing, I want you guys to know that I will not tolerate his bullying and neither should you. You guys need to fire him and ban him from your property. I've told the driver about it, and he hasn't done anything about it. And if Dave is reading this review, you need to leave me alone. 1 star because the food is good, even though the wait times for an empty table can get annoying (at least the staff are nice to me about it). read more

No help. Stayed there 1/2 hour before we realized no customers were being seated. Very Limited bus staff, waitresses, but worse than that no communication. Must have been a bad night. Most customers in shop were very frustrated. read more

This past Tuesday I went in with my family for breakfast, at first I was a bit skeptical as I have been miss treated at this location in the past but when I spoke with a manager at this location named Vennie she was wonderful. She talked with my wife and I for a couple minutes and was very polite. Great job Cracker Barrel for having such a wonderful manager. I will 100% be returning to this establishment and hope to see Vennie while I'm there read more

Let me first start by saying that I work in food & bev, and wish I could rate this place less than a 1 star. The people here suck! The hostess was so rude to us. Yelled at us and acted like we were incompetent because she whispered. We let her know she was incredibly rude. Then the waitress slammed our drinks down. Was also very rude. Took 20 minutes to get a refill on waters. They were NOT THAT BUSY. Cashier almost paper cut my finger when snatching money out of my hand. This place should close. Most rude restaurant I've ever been too. read more

Cracker Barrel Old Country Store - American Near Me - Flat Rock, North Carolina

Went in on a Monday night around 8:20. There were maybe 3 other tables filled in the entire restaurant. The waitress took our order and came back with our drinks then we did not see her again for 30 minutes when she brought the food. She dropped it off and never came back to check or refill drinks. When we were ready to leave we couldn't find her or any other server anywhere. We got up to walk to the front to pay and saw our server sitting at a table with the manager eating. Not only was the service atrocious but there were at least four dirty tables that were never cleaned while we were there. Definitely won't be back. read more

Don't bother to order to go or through door dash, door dash was fine, but the order sucked. My nuggets were grilled instead of deep fried, they forgot the sauce. The dinner was lukewarm at best. corn muffins were hard as a rock. If this had been my first experience with crackle barrel, I would never go there again. McDonalds would have been better. think twice before ordering this as a delivery. Delivery accuracy is important, because you obviously aren't going to go back or have it redelivered. read more

The service was slow, food was mostly cold. The beignets were yummy. I know its a pandemic, but an hour for breakfast and only a fork to eat my ham really stunk. Yeah no. read more

This used to be a good restaurant. Service was not long, servers were pleasant, food was good. Today, what it is now, not likely to return. Service time was ridiculously SLOW to the point you were thinking if anyone was in the kitchen! It was obvious mgmt. is lacking in experience of expediting service to the customers. Had to ask for coffee refills, eggs were cold, had to be replaced, near the end of b'fast was still waiting on partial original order to be served, had to flag server down to let know we were lacking partial food order. Overall time there, start to finish, 1.5 hrs! Two adults, simple b'fast order from b'fast menu, nothing gourmet. read more

Tonight was horrible, possibly the worst dining experience of my life. Service was incredibly slow- waiting upwards of an hour for food, even though they were not busy. Then the food arrived, and left much to be desired. As you can see, the lettuce was so brown it was inedible, the typically fabulous hash browns were mush with burnt hunks, the meatloaf cold and runny, the grilled tenders were burnt. Not to mention the restaurant was out of basic staples such as straws and dumplings. Getting biscuits or refills required multiple requests. When I brought this to the manager's attention, she clearly did not care. This is frustrating and not what I expect from Cracker Barrel. read more