Excellent service and very welcoming people at our service Love their pancakes and coffee... need to remember to ask that the pancakes be prepared with crunchy rims Had the 2 entrees combos ... the fried chicken was over breaded and tjhr chicken dumpling was a bit too salty to my taste.. the 2 sides were what I expected ... yummy mashed potato with brown gravy and green beans Wife had the meatloaf and it was delicious Our server was very attentive and very courteous Will be back and try other dishes read more

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If you are lucky yo have Jonnie as a server, you are lucky enough. She is the epitome of exceptional customer service in food service. The menu has returned, thank goodness, and while costs have risen everywhere - at least you're getting GOOD home cooked food vs. fast food dorm the road. I hope this manager recognizes Jonnie for her genuine spirit: friendly, courteous and observant always checking in all her guests in her area. Glad to have met her today. read more

Went for lunch on a Saturday afternoon about 1:00pm. Server was very nice. Food took a very long time. They were busy but not packed. Food arrived, they were out of cornbread but more being made and they ran out of tea, both sweet and unsweet. How do you not keep up with cornbread and tea during lunch? read more

Stopped in for lunch with a buddy on Saturday around 4pm. We got seated and waited a fair amount of time the. Saw our waiter. I asked about an allergen menu, and he took our drink order. A few minutes later he showed up with a manager who explained that I would need to scan the QR code on the menu that they don't have allergen menus in print. I explained that I saw the QR code and tried it and the information it provides is confusing and incorrect. I am celiac so I can't have flour basically. Well the online allergen menu allows for you to chose your allergy in this case wheat, then its supposed to provide you with accurate choices. Well it shows chicken fried steak as gluten friendly under breakfast options but the same CFS under dinner is not? Ok, well then it shows the lunch meatloafs is safe but the dinner isn't. So which is it? Ugh, ok well I can wing it as always so I ordered some eggs and steak tips. About 45 minutes later me and my buddy was like hey where are our drinks? Then we noticed that some people that had come in after us were eating the food they ordered. Hmm, so my buddy goggles the number for the store and asks the person whom answered how long does it take to get your drinks once seated. "Oh maybe 5 minutes tops" then well what about your food? "Usually petty quick depends on party size and what's ordered". He responds 2 people the catfish plate and a breakfast plate eggs and steak tips. " should be easily 10 minutes or less". We'll be then proceeds to explain well that's not the case because we've been here for more the 50 minutes and we still don't have our drinks and other around us have come in orders eaten and left. The person on the phone comes and finds us I the dining room and apologizes and asks what we ordered. We told her and she heads to the kitchen. Within a few minutes she's back with most of the food we ordered and incorrect drinks. Ok well we appreciate the food but we're still missing these two items and asked for cornbread not biscuits. After about 4 more trips back and forth we finally get what was ordered along with more apologies. She even comped the meal. Well I do appreciate the free meal. It what we were after, we just wanted to eat a late lunch. Ironically the table behind us leaned over and asked what did we do to finally get our food. Why do you ask? We were in line after you at the hostess stand and still haven't gotten our food yet either. Ouch. My buddy explained what he did, ironically the manager came back by to see if we were ok and we pointed out the couple behind us apparently have the same issue with their food. Their excuse was that the kitchen had to make more since they had run out without offering them the option to change their order or decide to wait. Honestly they weren't very busy even though it's the weekend before Christmas and we saw are several waiters and staff standing around so not sure what was going on. Very disappointing overall. I'll think twice about going back. read more

Unlike their other entrees, which are made to order, the Campfire meals are premade. When I ordered the Campfire Beef, my waiter informed me that it was recently out but assured me it should be available by now. If not, it should take about 5 minutes. The taste of these dishes would depend on how long the ingredients had been simmering in the broth before being served. Mine must have been premade because my Pink Lemonade Spritz took longer than the Campfire Beef. The entree was served in a sealed foil packet. None of the items required a knife; only a fork. The beef was incredibly tender. However, since the corn cob was covered in the broth, I used a knife to cut the kernels off the cob. Otherwise, my hands would be soiled. For dessert, I ordered the S'mores Brownie Skillet. Graham cracker fans will love it, but it was difficult to take a bite without the graham cracker crumbs. Once every few bites, I needed a drink of water. Unfortunately, it was not until posting this review that I discovered my waiter failed to serve either the biscuits or the cornbread with my meal. Because I dine here for breakfast, I do not recall when I last had either. read more

Cracker Barrel Old Country Store - Campfire Beef - American Near Me - Grapevine, Texas

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I hate not to give a good review as the waiter was amazing. But the food was below average all the way Chicken Fried Steak was a frozen premade patty that was salty and taste horrible, gravy was cold and lumpy and grits Sat in a bowl of congealed grease. Scrambled eggs came out as a thin flat overcooked no flavor yuck. Waiter was great and did take off the horrible CFS Biscuit was good and stuffed pancake had all the right flavors. Coffee and ice tea yummy. We love Cracker Barrel but I guess you need to know what to order and scrambled eggs, grits and CFS is not it. read more

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(I tried writing this in an old-timey style, HA!) For many a year, I have longed to cross the threshold of this fine and curious eatery, drawn by whispers of its old-fashioned charm and hearty fare. At last, the day arrived! The hour was four in the afternoon, the hearth was ablaze with a most picturesque and comforting fire, and the establishment, though not bustling, exuded a warmth that beckoned weary travelers such as ourselves. I partook in the Early Bird Supper, a most economical offering with portions more befitting the sensible appetite. Indeed, we Americans are oft too indulgent in our repasts! My selection was the fried chicken cutlet, accompanied by the renowned hashbrown casserole (a delicacy of great repute) and the fried apples, which lent a pleasing sweetness to the plate. My dear husband, ever the intrepid gourmand, selected the pot roast shepherd's pie, a dish of great richness, boasting an astonishing 1,300 calories! Good heavens! The meal was further enhanced by the arrival of biscuits and cornbread, thoughtfully suggested by our most delightful and capable server, Miss Yessica. Many a critic lamented poor service at this establishment, yet I declare we found no such fault. She was swift, kind, and ever-ready with a refill of our drinking vessels. Upon her apron, she bore four stars, a ranking of mysterious origin, yet surely indicative of her excellence. In summation, dear reader, if thou seeketh a repast both hearty and homely, served amidst the glow of a roaring fire, look no further. This humble house of victuals doth satisfy the soul, and I shall most assuredly return anon! read more

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Horrible food. Overly salted. The "country" green beans had some weird seasoning. The broccoli had a weird seasoning. The chicken and dumplings had so much salt it was ridiculous. The server was GREAT! We tipped her well. She said she mentioned to the cook the ckn and dumplings were too salty and she reported back the cook said "her finger slipped, my bad". I appreciate the server doing everything she could to accommodate but she is t responsible for the cook. read more

I used to prefer other breakfast eateries because of the wait and having to mingle with throngs of people in the Country Store until a table was free. We went shortly before the flap about the CEO who wanted to blah the logo and do a woke rework. There wasn't a crowd like the old days, and fortunately the meals were tasty. It was a good experience at this Grapevine location, but this chain needs to get back to the basics that made them popular before they go belly up. Especially need to regain a friendly and responsive wait staff. Good traditional breakfast plates. read more

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Food was WELL BELOW expectations. Fried okra was mushy, barely warm and baked. Mash potatoes were powered and not eaten.....even gravy didn't improve taste. Chicken & Rice were OK. Mushrooms were too thick and had a dark coating. The biscuits and cornbread were very good. Service was fair but she didn't ask why we didn't eat our meals or why we DIDNT WANT BOXES. Prices are higher, choices are limited, quality is lower.....Disappointed! read more

NO THANKSGIVING DRESSING on the dine in menu - for Thanksgiving week...l Lunch pot roast nice...green beans always good...carrots were extremely Al dente....firm...almost crunchy...yes...undercooked. Water refills would have been nice especially since drinks are not budget friendly....suggestion....offer tea or coffee in place of bread.... Service was ok...waitress was working at least 6-7 tables...food served hot and quickly.... read more

It was Sunday and thank goodness, I did "Join the waitlist" because it was BUSY at 12:30pm. It took awhile for the Hostess to find my name on the tablet after I showed her the confirmation on my phone. The wait was less than 5 minutes. Once seated, it took some time before our server came. Like I said, they were busy. Food was good. Service could use some help when it's busy. It's definitely come back. read more

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First, they don't seal containers going through door dash or Uber eats, that is a huge red flag. Second huge containers for extremely small portions The food had no flavor The eggs were under cooked Avoid this location read more

Really good, reasonably-priced breakfast. A little too busy for my comfort level but worth putting up with for their awesome Blueberry pancakes! Also enjoy their biscuits & gravy. read more

Every now and then I get a craving for crispy edge Cracker Barrel pancakes and crispy fatty bacon. Today the pancakes could have been cooked a little longer but my craving was satisfied. read more

Cracker Barrel Old Country Store - Pancakes and bacon - American Near Me - Grapevine, Texas

Breakfast at this location, March 14, approximately 10:00 AM. My wife and I were surprised that immediate seating was available. I had 2 eggs, bacon, hash brown casserole, coffee and orange juice. Wife had blueberry pancakes, eggs and bacon. Service started out good. The server arrived quickly and took our drink orders. Drinks came quickly. We had to wait a while to order. It took a long time to get our food. Received one coffee refill while waiting and one with our meals. The food arrived and was very close to room temperature. It obviously hadn't even been on a warmer. When the server didn't come back to check on us, I began eating. My wife waited longer, then got up to find our server. She took my wife's food to warm it up. It came back in about two minutes. It was still cold. Like nothing had been done. The server dropped it off and didn't even wait long enough to see if it was warm enough. In addition, the bacon for both of us was obviously precooked. It was like the bacon you get at a serve yourself hotel breakfast. Bacon stuck together and about half of it had rubbery fat. The hash brown casserole was not cheesy and dry. My wife had questioned the server about the blueberry syrup. She said it had pieces of blueberry. My wife's syrup, along with being cold with no pieces of blueberry, was more like a juice. Very thin. My wife did not eat any of her breakfast. When the server came back, my wife let her know that her meal was awful. The server apologized. Pretty soon, a manager came by, acknowledged the problems and comped our meal. We still tipped. Although the service wasn't great, the main problems were out the server's control. We don't eat at CB often. It is 20 or so miles from home, so it had been a while since we ate there. Quality has really gone down. Despite the manager doing the right thing, we won't be going back. To those that wonder about my meal, it was just as bad. I was starving and didn't want to wait to eat, so I ate my sub par meal. read more

I found a hair in my food and a manager never came to the table to apologize or anything. The waiter handed me my bill and my entree was removed. Very unprofessional on how the manager did not stop by(and yes, I'm currently sitting in the restaurant while typing this). I will NOT be back read more

Always great food and friendly waitstaff. Today Kristy was our waitress and she was so happy and kind. I appreciated her recognizing my service. Not necessary but definitely appreciated. They kept the fire going, which was nice, and they always have tons of fun things to buy. Definitely recommend this location. read more

Wait time was about 30 minutes on a Sunday afternoon, but they got us in quicker than 30. The tables and floors were clean and just as other Cracker Barrels, it was decorated very nostalgic. The food was really good! I ordered the grilled chicken tenders. Gratefuly, they were not dry, seasoned well, tender enough to cut with a fork, and the serving size was good. The green beans and mashed potatoes were also seasoned well and very flavorful. The biscuits were warm and tasted fresh. Unfortunately, neither the girl taking names, our server, or the server at the next table ever cracked a smile, no human connection whatsoever. Their long faces didn't ruin our meal, but it set the tone for our time spent there. read more

Cracker Barrel Old Country Store - Grilled chicken strips, mashed potatoes, and green beans. - American Near Me - Grapevine, Texas

Tuesday September 23 I just had to leave due to poor service. Actually due to NO service. Was seated with menu for about 5 to 10 minutes without a server stopping by. Several servers were milling around not making eye contact. I went to the front desk asking to be moved to a table with an assigned server. I was told one would be right to my original table. Finally one arrived, I said I'd like to order. Oh, she would have to go get her tablet. Nope, not acceptable. Don't make me wait, and note it was 11am and NOT busy, then leave because you weren prepared to take my order. Skip this restaurant if you appreciate service. read more

Pros: clean store and the kids love looking at all the toys upon entry. They always have good deals on stuff and I always forget to shop there. Food is priced well and overall atmosphere of restaurant is homelike. Hash brown casserole and bread always hits the spot. Cons: On this experience the customer service was lacking. We had to flag down servers because our server kept disappearing. Steak was super well done almost Jerky texture so we sent that back and it took 20+ minutes for a med-rear steak. Waiter comped the meal for that mistake. Someone needs to check on the well being of the servers they seemed overworked or under staffed on a not so busy night. I don't always have this type of experience so I'll be back again but not too soon. read more

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We love coming here bc the staff does really make you feel relaxed & at home. Michael was our server & he did a great job for us! The homely atmosphere is very calm & quiet. And my wife & I noticed there are regulars that frequent this store. The service is always great & the freshness of the food is always on point. Anything off the menu is great. Tonight we mainly came in for a double order of bingets & coffee! Great dessert after dinner. Also it was nice our server left us a kind message behind our receipt... See the pics read more

Cracker Barrel Old Country Store - Our receipt.... - American Near Me - Grapevine, Texas

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If you want a refill on your drink this isn't the place to go? If you want wait staff to get smart with you when asking for a refill this is the place for you. If you enjoy wait staff that whispers this is the place for you. Horrible service read more

Had to wait to be seated because two employees couldn't decide on where to seat the three of us even though the restaurant was empty yet was put right next to another occupied table. Upon ordering my Classic Sampler the waiter said it came with 3 sides even though the menu said 2, so I selected a third side. The other two ordered the chicken and dumplings. When our food came, only one side was brought out with my order and after asking for the other was almost finished with my meal when it was finally brought out. The meatloaf was bland and tasted like it had been in a warmer for a long time as did the hashbrown casserole. The greens that was ordered was too salty to eat having to ask for a replacement. The chicken and dumplings were very runny with very little chicken. And the waiter didn't even check on refilling drinks until after we were done eating. Do better Cracker Barrel. However I doubt I will ever visit one again after todays experience. read more

I was very disappointed in the food here!! I had the fried chicken with grits and fries. The grits were so watered down and the fried chicken was extremely salty. I asked our server about the grits and he said that was the last of the pot and cook would have to make a new pot. I won't be coming back here! Such a big let down. read more

Just an ok location. Unfortunately Cracker Barrel has become inconsistent in their reliability. The food here is hot or miss and on this visit it was a miss. I ordered the fried chicken, and while it was fried chicken it was NOT fried to order chicken, in fact, it tasted hours old. Note to self...be VERY suspicious when fried chicken comes out within minutes of ordering it. The ONE bright spot of this visit was the waitperson Bry, who was one of the best wait people I have encountered at a restaurant! read more

Cracker Barrel Old Country Store - American Near Me - Grapevine, Texas

Food was good and service was great! Prices were great for the food you get! Ambiance was very nice and pleasant! Lots of things to buy for home decor. read more

I'm writing this review based on my last 2 visits in the past 2 weeks. It sure makes a huge difference who you get as a server and who's in the kitchen. Our first visit went wonderfully. We had a younger, peppy server. Our food was yummy. We ordered the hamburger steak with gravy, potatoes, and fried okra. Also, catfish, with fixings, and grilled chicken with beans. On our second visit, we ordered the hamburger steak, pot pie, and fried shrimp. The only thing good was the shrimp. Our server was an older lady who was not very attentive, slow, and not helpful. She also swept under the table right next to us while she sat in a chair. Maybe that's standard, but we didn't feel that sweeping right next to someone eating was sanitary, as stuff flies up in the air. Based on our last experience, we won't be going back for a while. read more

This place is horrible. Waitress was not at all pleasant. I asked for more orange juice to add in my mimosa since I cant taste the orange juice at all and she brought some in a plastic condiment container with a table spoon of orange juice in it. Cant even say food was ok. That would be a lie. read more

If you're looking for solid southern comfort food at a fair price, Cracker Barrel is your place. Seeing as it's a country wide chain, I am not sure I have anything to add that hasn't been said before. We were seated in a timely manner, treated to prompt service, and enjoyed our food. read more

Cracker Barrel Old Country Store - Grilled Chicken Tenders - American Near Me - Grapevine, Texas

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I had such a great experience with Michael H. at Cracker Barrel! He was so, so nice and extremely helpful the entire time. He went above and beyond to make sure everything was perfect, and you can really tell he cares about the people he's helping. On top of that, I learned he has 3 dogs, which just makes him even more awesome in my book. People like Michael make the experience so much better--I'd definitely come back just because of how kind and genuine he w read more

Sad. We love cracker barrels, but this one is horrible. We have tried on and off for two years to see improvements, but it gets worse. It takes a while to get seated, then a while for your order, then it took an additional 45-50 to get the food. This is a reoccurring issue. They are always disorganized. They have plenty of workers. Problem is they are not smart and are always running around looking confused. Have not seen a place this good this horribly managed in a long time. If you value your time at all, forget it. Go somewhere else. read more

I don't think anyone is coming here for anything besides nostalgia. The food is not that good, and when we ordered what we wanted several dishes were not in stock, namely the chicken pot pie. We came at about noon on Sunday and waited about an hour for a party of four. It is because they said they were really understaffed and couldn't serve many people unfortunately. When we got seated they took our order pretty quickly. I got the grandma breakfast and that was a good cross section of their breakfast hits - the best part was the biscuits but ask for the gravy on the side else everything gets super smothered. The pancakes and eggs were ok, but the hasbrowns were basically tasteless. The coffee was good and bottomless. It's not great food, and the store is filled with stuff you probably don't need - but my guess is you're here for nostalgia and nothing much else. read more

Server Gaby was not pleasant. We walked into the kitchen to refill drinks as our drinks were empty for 15 minutes. Even when we expressed our feelings of our bad experience, none of the Cracker Barrel employees expressed any concern. Server got her phone out while taking our orders, and was not polite in the slightest. Food was good, per usual. Service was not good. read more

Food was not as good as it use t be but Baylee our waitress was freeking amazing. I would hire her in a heartbeat.

My waitress Baylee was flirting with the guy I am dating and who I was on a date with and that is very disrespectful, especially with me there she sat down with us across from my date and she was leaning on the chair next to her to show herself off and keeping herself body language wise open. I do not want to see that again from anyone. She should be more focused on her job than my man with her knowing I was dating him. Food was Great no complaints there. The hostess Pam was so nice and sweet there are no complaints there either. read more

The chicken fried chicken meat did not have the consistency of chicken breast, but of the processed parts that are bound back together to make a patty, like a lot of the chicken nuggets you get at fast food restaurants. The grease they fried it in seemed to be on the edge of needing to be changed. The mashed potatoes and green bean I had were fairly tasteless. Disappointing and a waste of money. The service was good, though. read more

Enjoyed breakfast here with some friends. Food was good, service was great. For some reason at first they brought us the wrong menus (lunch instead of breakfast) but it was an innocent mistake. Not my favorite restaurant to go to but had a nice visit with my friends here without feeling rushed. On a Tuesday morning it was not busy. read more

When we arrived here the spouse was excited that we were only a few blocks from a Cracker Barrel. At first it was great, but it began to slip before Covid, and has never worked to get back to their previous level of service. On tonight's visit we realized that the table had not been fully prepped to recieve guests. After our food arrived, we had to ask the waitress for cutlery and salt, then we had to ask for napkins when the cutlery arrived in a brown envelope. The soda was without CO² and had so little syrup that I couldn't tell whether I was getting Dr. Pepper or Coca-Cola. It was supposed to be Dr. Pepper. The pork chops were very good in my spouse's opinion, and the chicken pot pie was moist and filled enough with chicken and veggies. The waitress was good at bringing us anything we were missing. But we did just take the cornbread and biscuits home with us as there was no jelly for them and some of the individual butter portions were missing the creased corner that aided on peeling off the foil top (a cheap supplier issue?). read more

Food & service were good, it was pretty busy. We were greeted & seated quickly, waitress acknowledged us and arrived in a few minutes. Orders came out relatively quickly & were decent sized. Typical Cracker Barrel quality and experience. Restaurant was clean and inviting. ** how can you have a 'chef salad' w/o cheese??? That's like a club sandwich w/o bacon? read more