-The food is always good, but this visit was frustrating due to poor customer service. Sandy was rude and unwilling to help me locate my order. I asked her twice if she could look up my order number, and both times she said there were no orders under my name and refused to check further. A manager later stepped in, looked up the order, and found it immediately--so the order was there the entire time. Being dismissive and then ending up wrong is not acceptable customer service. read more

Food is okay, and service is quick. Price is okay. Thursday I was looking at their website and saw the Apple Harvest Turkey sandwich. Thought it looked interesting. Decided to order it to go. Was told they don't sell that sandwich anymore. Got an Original instead, which was just okay, but nothing special. Two days later I looked at the website again. The Apple Harvest Turkey is still there Saturday evening. Disappointing. I don't know if the person at the counter was wrong or just didn't want to make it, or if the website was (and still is) wrong. . My wife liked her original. We shoulda gone to Flurry's or Firehouse. read more

Rudest most uncaring staff and managers I've ever witnessed. Lazy and do not know how to work the register or accompanied equipment. I will never go back to this establishment again! don't go as there are much better choices in the vicinity. they burnt bun and did not make sandwich correctly read more

I love Schlotzsky's! But this location is not it. The employees dread you walking in, no eye contacted, no welcome, just bumps on a log. It drives me crazy they never ask me if I'm a rewards member so I usually end up adding the receipt afterwards if I remember to. I always order the same thing- Turkey Original - and the last 3 times it's been made differently. The first time it had mustard and should have mayo. The second time they forgot to take off the olives as requested, and the third time they put some weird yellow cheese on the bottom bun. Not sure I'll be back. Sad. read more

Exactly like all schlotzsky...DELICIOUS! Best sandwiches. The bread..oh the bread. yum. Sweet soft cookies. Flavored chip selection. clean and spacious indoor seating. read more

Schlotzsky's - The Original. - Sandwiches Near Me - Flower Mound, Texas

First of all I have to say this is the nicest Schlotzsky's I have ever been in! There is a ton of seating and lots of room in between tables! I've been a HUGE fan of Schlotzsky's since I was a kid! Ans now that I know they serve Gluten Free buns, I can eat it again! I usually go for the original but the sweet lady at the cash register mentioned that her favorite sandwich is the fiesta chicken and I should try it, so I did! And it was delicious!! read more

Schlotzsky's - Fiesta Chicken sandwich on GLUTEN FREE bun!!! - Sandwiches Near Me - Flower Mound, Texas

One of my favorites when I'm back in town! Great food and excellent customer service. Highly recommended. read more

Took away the good lemonade and replaced it with "premium" lemonade. I like the restaurant but this change was unnecessary.

I have not dined here in a couple of years. My initial plan was to get lunch. Unfortunately, this location was the only store within 15 miles to not have the online ordering system available. Since I did not have time to order in-person and wait, I came here for dinner. Once I arrived, I was able to order right away and got a small Roast Beef & Cheese. The employee never asked which bread I wanted and I forgot to ask, so I ended go with Sourdough. Several other orders were ahead of me, but the staff were fulfilling them quickly. It took only 10 minutes to get my sandwich. Unfortunately, the sandwich was not properly cut in half. The bottom halves of the bread were still attached. When I grabbed one half from the bag, the other half came apart. Eating that half of the sandwich was a bit messy. Overall, a small surprisingly satisfied my appetite even for dinner. read more

Love Schlotzsky's! Great staff and service, you see their pride in this location. Always clean. Great sandwiches and you can't beat the smell of hot cinnamon rolls! Add BOGO pizza's on Wednesday they are a great fast food option. read more

Friendly staff. They are always so dang sweet and helpful. Can get pretty busy between 12-1 but thru manage it well. My fave(and has been for forever) is the pick 2 option. I always get tomato basil soup and the half orchard salad with raspberry vinaigrette. It's consistently the same and portions are hearty. We visit one a week at my medical office. Thank you Flower Mound Schlotskis for your love! read more

I ordered through UberEats last week so I cannot comment on the parking, cleanliness or staff as this is one of the few locations I haven't actually entered. I asked for certain veggies to be left off so I could let it sit at work until my conference call and enjoy it without a soggy tomato or anything. I was a bit irritated to find some of the toppings were still on it, but at least there was no soggy tomato. There was a strange amount of onions hidden under the lettuce- not throughout the sandwich, just concentrated in the middle. Weird sandwich making. That being said the chicken bacon smokecheesy wasn't bad and the portion of a medium is enough for 2 meals, especially if you get chips. I'll always give them credit for having good ingredients- the chicken is tasty, the bacon is good quality, the lettuce is never wilted, the lovely sourdough bread is never stale. So even when made wrong, I can always salvage the meal because all the pieces are good on their own. For years Schlotzsky's used to be one of my favorite sandwich shops but I'm just not that impressed with them anymore. They keep hiking up prices, when they add things to the menu the portions are pretty small for the amount you pay (looking at you tiny $6+ sliders) and they don't offer combos anymore. This is at least the 3rd location in as many months that doesn't follow order instructions and frankly I haven't had an order made correctly the first time from any location in over a year, which tells me it's the culture and how employees are treated/trained throughout the company. With all the competition for sandwiches, which are also delicious and much cheaper, I'm just left underwhelmed by the chain and miss the days of correct orders and combo prices. That being said, if you have no substitutions and stick to their original sandwiches on the menu, it's a solid lunch option and good ingredients are still important. read more

Schlotzsky's - Sandwiches Near Me - Flower Mound, Texas

This location is a favorite of all the Schlotzsky's Resturant. It's consistent with their food quality , cleanliness and most importantly the employees are friendly and very Customer Aware ! I was greeted immediately, even though the place was full of customers. It's so nice to see employees with great attitudes and giving great service . They will customize your food order upon request . The menu is a large selection from sandwiches, salads to pizza ! A nice perk is the Cinnabon brand a good bonus!! They are Fresh and baked inside the store . Definitely worth visiting, they will not disappoint! read more

We go to this schlotsky's a lot and they are usually really good, but the to go orders can be hit or miss. I ordered a flatbread today and it was not good. The toppings were just thrown in the box and it was cold. Very disappointed. read more

Schlotzsky's - Flatbread - Sandwiches Near Me - Flower Mound, Texas

Love their bread and menu selections. One of our fave sandwich spot in the hood. The people here are super friendly and are big on customer service. read more

Wow. I ordered online and paid but went to pick up my order and they were closed due to inclement weather. Now they won't pick up the phone to allow me to 1) pick up my order from a few days ago nor 2) get my money back. Horrible customer service. Never again. David read more

The look of one VERY happy kid enjoying her "Pick 2" Combo with Broccoli Cheese Soup and Mac & Cheese. This is one of her all time favorite places to eat! It's also Mom, Dad and Big Sister's Happy Place at mealtime. read more

Schlotzsky's - Sandwiches Near Me - Flower Mound, Texas

Always consistently good sandwiches. Service is pleasant and fast. The floor needs to be swept.

I started enjoying this unique sandwich extravaganza back when they had original store downtown Austin 20 yrs ago. They are now a huge chain of great sandwich's that offer all kinds of options. 5/5 deluxe original medium size- the extra meat makes it a juicy satisfying 'which 5/5 clean and organized 5/5 service w a smile. Love the little buzzers when ur sandwich is ready We have been going for a long time and will be clients for life! Enjoy. read more

This location makes the best sandwich of them all, but the employees are the shining stars. The ladies working the front counter should be training all employees of Schlotzshys. They went above and beyond their usual duties. Nice place too. Can't wait to go back. read more

Love the sandwiches and the Cinnabon together. The staff is fast, the location is clean, the manager was nice. I wish I could eat here every day. Way better than subway or firehouse. read more

Delicious sandwiches, pizzas, and salads. Pair that with friendly, helpful staff members who are happy to bring out my order to the car and place it in my trunk (during the pandemic), make this place a winning combination for me. Just wonderful and highly recommend to all in Lantana, Flower Mound, and Highland Village. Five stars all the way! read more

This is a great location. Food is sprays consistently good. Thanks for doing a great job Flower Mound team :)

I love this place. They bake your sandwiches and give it to you at a fair price. Subway stinks compared to their sandwiches. There isn't another sandwhitch place That compares. read more

I can see why this location has such high star rating. Huge and fancy with faux painted walls, wood flooring and enormous drink station. For checking in on Yelp I got a free sandwich which is amazing. read more

Finally! A Schlotzksy's in my neighborhood. In the midst of all the McDonalds, Sonics, Steak and Shakes and Burger Streets, we finally get a Schlotzky's. I just come here for the pizza and the salt and vinegar chips. So, thank you Schlotzksy's for opening a location near me. Thanks for letting me check my email or let my kids play Poptropica while we wait. Thanks for a nice seating area with an option to eat outside by a fountain and forget that you live in the big fat middle of suburbia. Thanks for having awesome salt and vinegar chips. My kids thank you for the yummy cookies. But did you have to go and add Cinnabon to your menu? I curse you! read more

Terrible location. Very hard to get to with very limited parking. Also we ordered a very specific menu item and instead of them letting us know that item wasn't available they just substituted it with something not even close to what we order. Unfortunately since we ordered to-go we didn't notice until we got home. Definitely would not go to this location again and would not recommend to anyone. read more

Very delicious sandwich i order same one every time and have never been disappointed. Love this place.

Ordered a few sandwiches to go. No mistakes. SUPER QUICK. This place is really clean. Sandwiches were great. read more

Excellent customer service. Timely and hot delivery on the food. Convenient location and also great ambiance. This is a fancy Schlotzky's location. I was impressed. read more

This is the nicest Schlozskys I have ever been to. Good service, brings out the food fast too!

The service is better than most, the seating arrangement is great, it's always clean and the food is always fresh. And the location is perfect. read more

It's a Schlotzky's....what can really be said about the food that you don't already know? Consistently fresh and consistently good! What really makes this location stand out is the employees! Always friendly and they keep the restaurant clean!!! If that weren't enough, this location is S P A C I O U S! Plenty of room for the family. If you like this chain then you'll appreciate this location. This franchisee has his/her stuff together:) read more

Racist Employees!!!!! I ordered a fiesta chicken to go. They gave me a sandwich with everything except the meat (I am Indian but not vegetarian). I went back to the store within 10minutes so that they can fix my order but they refused. They asked me for a receipt which they never gave me when I placed my order. read more

Great service, great people and delicious food!!! Checking coupon was and appreciated extra!!

You're food was cold and inadequate. I almost threw up after I ate that sand which not too mention there were tiny little bigs in it. The time I ate their previously it wasn't bad. read more

I used to work at a Schlotzsky's in the late 70's. Since then I have missed the special quality of the older Schlotzsky's. I was really glad to see this one open in my neighborhood. It's like coming home. The free Wi-fi is an added perk. read more

The original deluxe is a delicious, albeit fattening favorite! YUM! Something about that bread, melted cheese, olives, meats- I'm hungry thinking about it and I just ate!! read more

I love the Original. We don't have a Schlotzsky's near where I live (Southern Indiana), so I make a point of going when I visit Flower Mound. read more

I love this place. I work down the street and would eat here every day if it did see that as a little weird. I do go 2-3 times a week. The food is excellent, but the real reason is the staff. They are friendly, fast and accurate. One you go twice they remember you and greet you. read more

Schlotzsky's - Chicken Smokecheesy - Sandwiches Near Me - Flower Mound, Texas