Came here last year and it was great, but showed up today at 9:25pm and they said they weren't serving anyone anyone ?? They close at 10pm. Very upsetting because we drove here and they decided to not serve us over 30 minutes before close. read more

Ok service. Got my order wrong though. Ordered a cookie monster milkshake but instead got the ice cream instead . I didn't want to bug them and tell them so i stuck with it . Although they had gotten my order wrong their desserts are very indulging and yummy . Will definitely return read more

Omg this place has ruined ice cream for me!! So dang good!! When you think of ice cream you want it cold, creamy and true to taste...creamistry delivers! It is flash frozen in front of you which is a fun display for kids, and the creamy factor is a perfect ten...never thought I cared about that until I tasted it the way it should be! I haven't tried the other types of milk vases you can order, but I have heard they are pretty good also. read more

Stopped in for some dessert after our dinner. Im trying out Creamistry lately and i appreciate coming in and having different bases to make the ice cream, and since ive been trying to eat a bit better I decided to go for the cashew milk instead of the diary and it was not entirely the same but it did the job and I enjoyed it. Helpful tip, check in on here for 10 percent discount every time! read more

Creamistry - Build Your Own Vegan Cashew Based with oreo and m&ms - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Great ice cream that is made with nitrogen and it is excellent. The flavors are awesome and the service is also excellent. If you're in the area absolutely try this ice cream read more

At first thought bit pricey but when tasted the ice cream and toppings definitely worth the money!!! Great detail to combinations of flavors and quality toppings and made ice cream, round 2 tonight!! Staff was very friendly and explained several flavors combinations to us even tried some of handmade toppings!! Earn free one with multiple purchase and by end of my trip will have earned a 2 free one with rewards program!!! read more

Got a small bowl for 8 dollars and didn't have many toppings , not really worth it ):

We just had the hardest brownie of our lives. I'm so glad I tested the brick with my spoon before breaking a tooth on it. I've always liked the fruity pebbles ice cream here but I don't think we will return after staff seemed shocked when we asked for the brownie to be microwaved to soften it or for a "fresh" "edible" brownie. read more

Price wasn't bad, Ice cream was really delish but my favorite thing was the coloring change spoons you get to take home

This is some delicious ice cream. Ice cream like I have never had before! Creamy ice cream. So cool how they make it in front of you. You will pay a pretty penny for that scoop, but it is well worth the experience! I highly recommend you try this place out! read more

Loved the Sea Salt Caramel in the Waffle Cup!!! My hubby tried to eat it all...get your own

After a trip here, and a few other places like it, I am 100% ready to get back to "regular;" "old school," "simple" ice cream places. Took 25+ minutes from start of order until we started eating it, and incredibly expensive for pretty average product. The ice cream sandwich we got, which was around $8 was literally 2 blah brownies with a small amount of eh ice cream in the middle- could easily be outdone at home. Our kids had a few different flavors in small dishes. When our one child wanted ice cream in a cone, we were told, "I don't know what you are talking about" (3 more times the same as we tried to explain it). Come on! You know, ice cream in a cone, they way it's been done for like 100 years? Overall our bill was around $28 for nothing special. Take me back to the basics... read more

I'm not a huge ice cream freak, but my husband and I stopped in here after dinner in downtown Gilbert and I was loving it. I got the Party Animal and I devoured it pretty quick. Service was fast and friendly and the ice cream was delicious. Will definitely be back sometime. read more

Walked in with my wife after dinner at a nearby restaurant. Both of the workers behind the counter were not masked up, then hustled back to put in their masks after we walked in. They weren't fooling anyone. How were we to know if they'd been breathing COVID all through the small place? We turned around and walked out. No consideration for customer's' welfare. read more

Vegan options were plentiful. Thank you Dominic for your amazing customer service experience. We spent 4 days in Phoenix and Creamistry was a great finish!!! There were many choices but ordering was simple. There was a mistake with the order but they not only fixed our order, they also gave us the additional ice cream instead of throwing it away....yesssss! read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

First time at this creamistry location.. damn.. it sucked! I usually go to the one across fashion square in Scottsdale .. anyways.. Not sure if they follow the same recipe as other locations but I got what I usually get the matcha green tea ice cream but sadly to say this place does not compare to the other places I have tried.. I can't even taste the matcha flavor in the matcha ice cream! For $8 I wanna taste my matcha!! .. sad and disappointed. read more

I think there was a lot of hype here but ultimately a let down. It took forever to make, the ice cream was sub par, and it was fairly expensive for ice cream. I much prefer the place across the street read more

Bad service, they didn't get my order right and the matcha ice cream doesn't taste like matcha it taste like milk with sweetener, same with cacao flavor. read more

Honestly, this place is not as good as I thought it would be. The place is regular size so you can sit there and eat or take it home. I feel like it is just overpriced, $16 for two ice creams is too much. The actually ice cream was also not that great, really expected it to be really good for the price. read more

I thought this place was really good they apparently mix the ice cream right on the site with the CO2 which somehow makes it very goid. One thing I can tell you is order a smaller size than you think you want because it's very filling great flavors and a fun place. read more

Definitely overpriced for what you get. I got the affogato and it was fair. I would rather go to honeymee in LA to get their affogato. Also, the smell is kind of funky. I'm not sure if it's because of their equipment or not. read more

I have never had a worse experience. After waiting 30 minutes the "not the manager" apologized and said it's a whole new crew. Another 15 minutes goes by with no ice cream in sight. At this point the rude lady behind the counter hands an order to an off duty employee that happened to walk in. Ahead of several paying, and irritated customers. When I again questioned why it was taking such a long time she actually started agruing with me which ended with this employee rolling her eyes and walking away!!!!!!! Who does that!?!?!?! I can not give this place a bad enough review and promise it's not worth your time or money. read more

My fam and I had been wanting to try this place out and we are so glad we finally came in! The staff is great and super patient with the kiddos. They have a lot of of variety so everyone got what they wanted. I had the thai tea,my hubby got the blood orange with fresh strawberries,the kiddos had fruity pebbles and cotton candy. They were all delicious and we will definitely be back in soon! read more

Although the icecream was nice, the sizes were not as advertised. We got 2 regulars and a medium and all were consistently not to the rim of the cups. We are convinced that the medium had the same amount as the regular, despite the cup size difference. Also, ruby cacao came with only 4 berries. read more

Love this place! My son and I come here all the time! You pay for what you get so everyone talking about price it's because it's worth it and fresh! read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Cool place! Darryl gave us great customer service today but the girl cashier didn't have good energy. Ice cream is really good and there's lots of options to choose from. read more

Julie was amazing today!! I seriously could not believe our ice cream experience. This was the first time here for my sister, my daughter, and I. I had been having a sad week this last week and this made my day! Julie explained how the process worked and helped us out a lot to get what we wanted. The wait wasn't long either. The best part was my daughter learned about the nitrogen process. Julie did some science experiments for us and my daughter. My daughter loves science so this was a really great experience. Thank you Julie for making this so fun! I can't wait to come back and bring my husband and friends! I only want to come when she's working, so we will be calling o find out when she's in again ! Oh and the ice cream was very good! Organic milk options made it better read more

I am lactose intolerant, so when I learned that they have a coconut cream base, I did not hesitate to try them. The girl at the counter was very friendly and helpful, and even gave us suggestions for the ice cream mix we were ordering. We both ordered a regular with waffle bowl upgrade, wich was so fresh!! The order was made fairly quickly and it was so creamy and delicious! One thing I found hard (which is not a bad thing) is that there are SO many choices. But that gives me a chance to go back and try other flavors and combinations. The place was clean and organized, and again, service was friendly. Parking was a little challenging as Downtown Gilbert is very busy, but we found one eventually. I highly recommend Creamistry! :) read more

The customer service could definitely be improved. I did not feel welcome and the workers attitude toward customers was very disappointing. I also noticed that the women working did not have their hair pulled back which should be required when working with food. The ice cream itself was good but the lack of maturity expressed here could absolutely be improved. read more

I've visited the Scottsdale location and was very impressed by the ice cream (delicious and so creamy). The Gilbert locations ice cream does not disappoint but lack of space in this Creamistry was disappointing. People could barely wait in line without hitting the patrons sitting down and eating their ice cream. With a prime location like downtown Gilbert the space wasn't thought out correctly. One way to cut down on the wait would be to make papers that you fill out with your toppings so once you get up to the front of the line you can hand it to the person behind the register. It was so loud in the building that the cashier couldn't hear a word people were saying which greatly slowed down the pace. Another way to create a little less chaos would have been to put up bar seating against the wall rather than tables and chairs that get moved around. Once you order your ice cream creation you realize there is absolutely no place to wait for said ice cream... all in all the ice cream is great but when you pair that with the annoying set up of the restaurant it takes away from what could be a wonderful experience. Edited to add comment to the owner: I understand you've been open a week, this was why I reviewed your establishment and gave suggestions. Hopefully your responses to customers who have ideas (for how to help your business) aren't always this snarky. Thank you :) read more

This beats your typical ice cream or gelato by a mile. It is fantastic. Only giving it 4 stars only because it's so pricey. The taste however is a solid 5 read more

Outstanding flavors and really awesome environment! Will for sure be a new spot that I will return too

Slowest service ever. Waited over an hour. It literally took over 15 minutes per person to make an order. People were coming in asking about mobile orders placed an hour ago and the employees didn't know anything about it....45 minutes later they realized they had already made it and it had been sitting in the freezer. I would not recommend as it's run by 19 years more concerned with their eyelash extensions and blue hair then servicing the customers. Where are the owners?? Seems very odd. read more

25 dollars for 3, 5 oz containers of regular ice cream?? Thats insane! 45 mins waiting for this and there were only 4 other people in the whole place? Nooo way. And those poor guys are working like crazy to make 5oz??? I feel bad for them in the summer time if it ever gets packed. Sooo not worth it read more

I've cream was good but not worth $6 for one scoop (kids size). Also, they need more training... Took 20 min for a scoop of chocolate.

Ae were shocked when we came here last weekend with our family and it was filthy. the counters, tables, walls, everything was sticky. I have never experienced that level of grime in a family restaurant. read more

Unfortunately, the ice cream is wonderful but the service is terrible. I've ordered several times from here and about 50% of the time they get the order right. When they get it wrong they do little to remedy the situation. I ordered a large and they made a small and refused to remake the ice cream, so I settled for a refund. The refund was $3 short so I had to prove it to the manager who very unwilling tossed $4 at me. Change your employees, culture, and standards and you can have the 3 stars I shorted you. read more

Love love love this place it's kind of expensive but worth every penny! The manager is super friendly and it fun to watch them make the ice cream read more

I feel like this ruined all other ice cream for me! It was sooo good. Very creamy. You have 4 options for milk type, which is nice. Then you pick your flavor of ice cream and any toppings. I loved it. The only drawback is it does take awhile so be prepared for that. read more

Best ice cream and nice workers!! One of the workers did tricks with the nitrogen to entertain our baby. The tricks entertained all of us adults too!! read more