So impressed with Creative Nails & Spa! The new management has completely transformed the place. The upgraded facilities look beautiful and spotless, and the new menu of premium services is a total game-changer. The staff is so warm, friendly, and accommodating--Scottsdale definitely gained a top-tier salon experience! read more

***NAIL TECHNICIANS AND AESTHETICIANS*** this place has undergone new ownership at least 4 times in the past 5 years and recently went under new owner ship again within the last 2 weeks. The new owners have came in and fired the entire staff for absolutely no reason including the manager. They are cheap and not willing to pay their employees their worth and even allowed clients to come in and get serviced for free because their card system was down meaning no techs were compensated for commission and did not get tipped for the services they did. They know absolutely nothing about doing nails or skin care so don't expect a quality service if you come here. read more

Had an absolute luxury experience at Creative Nails & Spa. The new management has brought in high-end quality--from the new premium service packages to the gorgeous, refreshed ambiance. It's clean, serene, and deeply relaxing. I will definitely be a returning regular! read more

Been there once under new ownership again. They said that they are changing things. Hope they change the towels first. They look old and dirty not very white. Makes u wonder how clean that place is? Really hope they will change for the better. I will go back and give them another chance. read more

STAY AWAY. Horrible job on nails and toes- Clipped skin on 3 nails. Toes smudged. Nails chipped within a day. Technician switched with another in the middle of pedicure- who did not know what she was doing. read more

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I'm on my dad's yelp account! But, this place is so great I had to leave a review!! I was with hope and she was so efficient and kind. And, her nail art is unmatched!!!! read more

Creative Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

Everything was amazing and very clean. Very friendly and I willbe returning for pedicures as well

I took my granddaughter there. One lady did not know how to polish nails in the place was dirty. The trays were dirty towels were old and raggedy. I don't recommend it. read more

I had a terrible experience here. I went last weekend for my birthday and asked for gelX plus a tip. The lady who did my nails didn't even know what she was doing. Two other employees kept coming up to her to ask if she needed any help to which she said no. After a week they are already peeling off my natural nail. I left with almost all my cuticles bleeding and in pain. I was extremely disappointed and sad considering these were my birthday nails. I still have brown paint on my skin and my pinky isn't even straight. The lady who was doing my nails then proceeded to tell my friend "it took so long because her nails are terrible". I will never be back and would love a refund! read more

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Nail techs very rough. I have cuts on both my hands. I enjoy the place. The staff is friendly. I just hope that I have a better experience next time. read more

Creative Nails & Spa - Cuts on middle and ring finger - Nail Salons Near Me - Scottsdale, Arizona

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I would definitely recommend this store. I like this store very much. Whether it is male or female employees, they all treat every customer with professionalism and patience. The owner is very enthusiastic and friendly. Although there were difficulties in the early days when she took over the store, I have seen their growth and changes. I will continue to support this store. Tiffany read more

Appreciated the salon staff and chance to relax with a dipped mani/gel pedi over the weekend. Vinny did both services and offered a lovely experience. read more

Creative Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

I brought my sister and friend here and the last time we came it was great but the staff was different this time. My sister had a lady that hacked her toes so far down into the quick that they have been throbbing for 2 days now. On top of that she had told the lady not to cut them and she just continued. Anyway it has been a very painful experience. read more

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Worst polish used! They must buy the cheapest polish out there. After two days, my nails are all chipped.

Ambiance 5/5 - Very clean, festive decorations, cute nail shop! I could tell they take pride in keeping their shop clean Service 5/5 - Everyone there was SO nice and friendly. It's rare I feel this way at nail salons! I genuinely loved everyone I interacted with! Nail 2/5 - Though my full set was done beautifully shape/design wise, it was a PAINFUL experience. When drilling, my nail tech kept burning my cuticle line to the point i was sweating from being nervous. I also pulled my hand away out of pure reflex couple times. This never happened to me before. Its been 4 hours since I got my nails done and some fingers are throbbing like I have in grown nails or something. Hoping this pain goes away. Again, never had this happen before and I get acrylic regularly. I would definitely return but will never go back to the same tech. Highly recommend the nail shop itself! read more

Clean nice environment with soothing spa music and friendly staff and owner. Found my new place! Would highly recommend.

Great service! Was promptly greeted from the friendly guy in charge. Super personable! Did a great job with my quick polish change! I'll be back for sure!!!! read more

This place was great! The guy who did my nails was very fast and efficient. I came in told them what I want and I got exactly that! Ill definitely be coming back. Also, you can really tell that the owner and the people there really care and want to provide you with a good experience and that's something you don't see very often at nail places. read more

Creative Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

Best nail place in Scottsdale! I got the Diamond VIP pedicure and wow was it VIP! Best pedicure of my life. New owners have incredible energy and customer service! read more

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Pedicure with so many layers of paint that the paint all "pushed" off within 24 hours. When I asked for a refund the next day (we were just visiting), the best they would do was a 50% refund. Save your money. read more

Creative Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

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I found this gem on Yelp. I have been going to the same nail salon for 6 years. I am loyal and dedicated but under these circumstances I had to try another salon as mine has been closed for 15 days. I must tell you ladies that Ellen gave me a Gel manicure and Gel pedicure with beautiful designs. Ellen took over the salon as manager 10 months ago so any reviews since then should be null and void. There are no rude people there. The salon is clean, big and beautiful. There is a gentleman name Zack that does a great job too. The pricing is a bit more then I pay... but, you get what you pay for. I will definitely be back if my girl doesn't return after the closings of Salons. read more

Creative Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

We had a girls day in preparation for the Grammys. They were so accommodating with our request for Taylor Swifts Eras nails, and did a fantastic job. read more

Creative Nails & Spa - Eras nails for Grammy night!!!! My daughter and I great experience here. Highly recommend!!!! - Nail Salons Near Me - Scottsdale, Arizona

This was our first time getting our nails done here and we had a great experience! The staff spent a lot of time on our manicure and pedicure. And the price was $30 less than Paulines across the street. I will come here again. read more

I would not recommend this place. The owner did my nails and she said that she just bought the salon that was the first day and she did a terrible job. She said she's been doing Nails for over a year but I would think she's been doing nails for over two days. It took her four hours and she got nothing done on my nails. I was supposed to go in and have an acrylic fill later she just got done filing them and they looked terrible. My left hand was going to the left and they were all shorter than my right hand. Another girl had to step in and take over. read more

Sloppy and over-priced are probably the best ways to describe this nail salon. I had Ellen and I would never let her do my nails again. I came in midday and there was no one there, so she saw me right away. I showed her a design on my phone that I have had done before and she said no problem. It is an extremely simple design: a straight, gold line across the base of each nail and then several crisscrossed gold lines on the ring finger. I have always been charged an extra $5 or $7 for it because it's so simple. I made the mistake of not asking what the up-charge would be. Never assume. She started on the manicure and did a very quick job on my cuticles, which annoyed me because my cuticles were in bad shape. I asked her to clean them up more and she said she would at the end. She started doing the gel and kept directing me to put my hand under the light BEFORE she cleaned up the gel on my skin. I kept hesitating and she kept telling me to put them in the machine. I figured she had some magic method for cleaning up dried gel on skin. She's got a method, but it's not magic. Then she started on the design. All I'll say is she does not have a steady hand. I finally asked her to just paint over the ring finger design with solid gold gel because it looked so terrible. Despite the sloppy application and horrendous design, she did put five or six layers of gel on; this manicure isn't going anywhere for awhile! When everything was dry, she slapped on some lotion and massaged my hands for less than 30 seconds. I know this because I looked at my phone to check the time and the time did not change from the beginning of the lotion "massage" until the end of the "massage". I then pointed out that I still had cuticles that needed to be trimmed and dried gel on my skin. She trimmed a few obvious pieces of cuticle skin but didn't check both hands carefully. She then began to FILE the DRIED gel off my skin and made my finger tips BLEED! I couldn't take it and asked her to stop. I just left the rest of the gel on my skin because her removal process hurt like hell. Additionally, instead of disinfecting the cuts and offering me a bandaid, she skipped the disinfection step and squirted nail glue on the open wounds! I was literally left speechless. I'm now pondering how to get nail glue off open cuts without causing even more pain or infection. The shoddy gel manicure with a "design" cost me $45. She up-charged me $13 to crookedly draw lines on 8 fingers. You also get the fun bonus of a 3% fee added to your bill if you pay with a credit card. As I walked out the door, she made sure to tell me to come back for a pedicure--she said I really needed it. I just got a pedicure a week ago AND you made me bleed, but suuuuure, I'll race back and get a pedicure from you. Not bloody likely. It was like having your wallet stolen and then having the thief tell you that your wallet is ugly. Needless to say, I am never going back. I've included pictures so you don't mistakenly think I'm exaggerating. read more

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Very friendly customer focused and they always try their best. I always get great pedicures there. I do a gel french with color.

Absolutely a nightmare. The lady cut my toenails so short and ugly even after I asked her to stop. My toes actually hurt and throb from this $77 pedicure. Ashamed to wear sandals. I've emailed them and asked for a refund. I'm super upset. I have pics that I should post but I'll save you all the details. Do not waste your time or money. I get a pedi every 3 weeks and I've never been treated this way with no regard. I'm from out of town and was visiting my sister... 4 of us....having pedi time. We were all shocked at the pedi I ended up with. I actually asked her to stop and she kept going telling me she knew what she was doing. OMG...she didn't. If I get my $ back I'll remove this review and call it a learning experience. We'll see. Grrrr read more

This place is under new ownership and I can't say enough positive things. I brought my daughter in and was greeted with top notch customer service, water, snacks, and our nail tech took extra time to clean the outside of my nail beds. Please support this local business and the hardworking family that owns it ! read more

Creative Nails & Spa - Manicure - Nail Salons Near Me - Scottsdale, Arizona

Great experience. Good staff. Owner is very friendly and ensures we all are satisfied with our services.

I'm new to Arizona and trying to find a great mani/pedi spot for me and my bestie visiting for the weekend. Thank you, Yelpers for leading me to Creative Nails & Spa! I had to drive about 40 minutes from the west valley but it was well worth it. I was put at ease when we arrived and were the only clients there due to Covid precautions. We were on a strict girly-day schedule, so Ellen accommodated us by doing my mani/pedi done simultaneously. Ellen took special care with a couple of nails that keep splitting and even talked me into trying a gel pedicure. She and the lady who did my pedi were meticulous (just like I like) and did a great job. Ellen also gave me a stellar eyebrow wax. My friend had rave reviews about the gentleman who did her nails too. I highly recommend this place. Coming from Chicago prices, this place was not bad at all for the services received. You never can tell what kind of vibe you'll get when trying nail salons, but Ellen and her staff are very personable, making us feel very welcomed and comfortable. The space is lovely, we were both impressed, and I'll definitely go back. That drive will be my excuse to get out of suburbia! read more

I have been struggling with adhd and anxiety really bad lately and have developed the habit of picking the skin around my fingers... they were so ugly all the time and I was embarrassed to allow anyone close enough to see my finger's. I waited til they were healed enough & was lucky enough to get sat with Karen here (it was her first day!!!) and she was just absolutely amazing !! So attentive and took into consideration all my nit pickiness so kindly lol! And also didn't judge me for my fingers and made me feel so confident to finally show off my hands with the great job she did!! Seriously I couldn't stop smiling after! Thanks Karen, the owner & the lil man workin the front as well ;), you guys were great!! read more

Creative Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

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The best place to come for nails. The services are amazing and the customer service is so great!!!! We love coming here! Highly recommend!!!! read more

Elen and Kim did a great job . I'm so happy with them highly recommend this place to anyone read more

Creative Nails & Spa - Elen and Kim did a great job. I'm so happy with them - Nail Salons Near Me - Scottsdale, Arizona

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Moved here one year ago and have searched for a professional, friendly, well-run, clean/sanitary and no nonsense salon. THIS IS IT!! New owner has such a passion for customer service and it shows. Phone is answered promptly and professionally. You are greeted when walking through the front door with courtesy and a smile. Always seated IMMEDIATELY without having to wait!! BIG plus for me. Salon is lovely and clean and appreciated the low spa music and muted television....perfect for the relaxation I've come for. Have experienced all the technicians and all were excellent and very sweet. Appreciate the bottled water once settled in spa chair as well! GO!!! You will be happy you did! (ps....services I can vouch for are mani/pedi) read more

Exceptional service and beautiful work. The staff was welcoming, efficient, and extremely caring. I took my 6 year old daughter here today and they treated her VERY well. This will be our go to spot from here on. I got an SNS color change and one of the deluxe pedicures (maybe #2 or 3? I can't remember). My daughter got the kids mani/pedi + nail art. read more

Beautiful nail salon and friendly staff. Always get good service. Ken did a fantastic job with my pedicure.

I read recent reviews about this salon so I went in yesterday and so glad that I did. Kim did my hour long luxurious pedicure and Ellen did my tips with dip and they're perfect! Ellen has been running the place for about a year and she is so sweet and does fabulous work. I'm so glad that I discovered this gem!! read more

The pedicure was very nice but the manicure was truly horrible. We were there for over 3 hours and they ruined the person's nails I came with (cut the shape too short, made them into a completely different shape, and then filed them down incredibly thin). They didn't know how to use their dip and told us that their OPI dip was defective and could not offer any solution on how to finish the manicure. And then refused to do my scheduled manicure. The manager was very friendly but they had no idea what they were doing or how to fix it. It was disappointing as the salon was very nice. read more

New management let Alex and Ellen go apparently for family members to work. So missing the excellence I had with Ellen. I will be seeking her out, but even if I can't find her, I will not be retuning to Creative Nails. Just can't support a business that doesn't value customer satisfaction and high quality service. read more

Creative Nails & Spa - Happy 4th dipping nails! - Nail Salons Near Me - Scottsdale, Arizona

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Must be new owners. Only 2 technicians and No other clients while we were there. The technician twisted my arms and legs into all kinds of weird positions to do my mani pedi. My friend and I both had several instances where they technicians were not gentle. We were surprised that we both left without shedding blood. All of my toenails are uneven and sharp at the edges. He never cut or filed my fingernails and charged $15 for a manicure. Overpriced and felt like they were not experienced. Will Not Ever go back and have told my friends about my terrible experience. read more