After receiving an email in regards to our experience with ASAP vet clinic. I have updated my…read morerating. Alyssa went beyond expectations by getting Care Credit to change the interest free payment from 6 months to one year. Thank you Alyssa and staff for the condolences. We appreciate you.

----------------  PROS:…read more---------------- (1) Open on weekends, a big plus. (2) I ran our bill through $443 bill through AI, and it's in the median range for the services we received. (3) Doc and tech were friendly and helpful. ----------------  CONS: ---------------- (1) Receptionist didn't set our expectations when we checked in for about how long we might wait. I think it was about an hour. (An hour or longer wait is understandable without an appointment, but staff should give a clue as to about how long the wait might be.) (2) WiFi password not listed at reception. You have to ask for it. ----------------  TIP: ---------------- Meds are way more expensive at the vet. Have the prescription sent to a pharmacy (HEB does dog meds). We would have saved $100 had we done that.

I can't speak positively enough about Dr. Horsley and one of her vet techs Brooke. I have been…read moregoing here for several years (at least 5) and they never make you wait. As soon as we arrive they always bring us into the room and play calming music for my cat. Their timing is incredibly efficient and their vet techs are highly trained. I watched Brooke take blood and urine from my cat as though she was a veterinarian herself. I recently said goodbye to my oldest cat and they made the experience go as well as it possibly could have. I don't know how they are strong enough to do that on a regular basis but they did an incredible job. This vet is one of the very few things I'll miss about Austin when I leave.

I decided to leave this Vet practice solely because of Dr. Chris Faggioni…read more When I first met him he was "dry" & uninterested in my new basset hound puppy (how can you not just LOVE that floppy, funny face!?) but I figured that he'd had a hard day or something... and let it go. I switched doctors in the practice and saw Dr. Graf, who was great and lovingly cared for Mr Potter, my male Basset Hound, from puppy to 2.5 years. During a difficult period when my dog was sick, I expressed my dismay to the staff about poor communication with me when I needed followup calls or emails about laboratory results, Rx medication that needed to be compounded or special ordered, and followup appointments. CRICKETS I called again and again asking to speak to a Vet. Finally, after two days, Dr Faggioni called me. I explained my concerns and the lack of quality communication which I expected. He told me that it was perhaps best for me to find another vet practice! REALLY!? DONE. GONE. BOOM Interestingly enough, that lady vet, Dr. Graf, is no longer working there, too. Not surprised. This guy is awful. He has a terrible "bedside" manner (how does someone NOT talk in high baby talk to an adorable puppy?) THAT should've been a Red Flag for me! AVOID the headache and problems...choose a different vet practice from the beginning. Followup: Addressing the practice DVM who responded to my Google review (go read her response yourself)... https://www.google.com/maps/contrib/117270310283708621777/place/ChIJ4yNHTkTNRIYRYOZRvfkt5pU/@30.4694421,-97.9277581,11z/data=!4m6!1m5!8m4!1e1!2s117270310283708621777!3m1!1e1?hl=en-US&entry=ttu&g_ep=EgoyMDI1MDIxMi4wIKXMDSoASAFQAw%3D%3D Wow... Really? "impatient and overbearing owners"... I hope every person reading this review sees that comment and let's that sink in before they make an appointment with your practice! You have no idea! You cannot even BEGIN to understand how upsetting this whole experience was for me. And there is NO WAY you can excuse your staff's mismanagement of the communications nor Dr Faggioni's reprehensible, unprofessional response to my complaint. My dog had a BLEEDING lower GI. After that first email from Dr Graf, I was concerned & had multiple questions about the treatment plan. I wanted to TALK her and have my concerns addressed and questions answered, so I could make the best, evidence-based decision about the treatment. It doesn't matter that I emailed the practice after midnight. The VET should have called me after receiving the message from the Receptionist and reading my email. But NO ONE called me. After I didn't receive a call all day, I called to ask why and underscore the importance of my TALKING in real time, to my Vet. Email correspondence was not adequate! I explained that to the Receptionist. She made excuses for the practice and said she would relay my message to the Vet who was seeing patients. NO ONE CALLED. I had to look up answers to my questions ONLINE in order to make an informed decision about which medication I wanted to give my dog. I called later to arrange to pick up the medication. When I arrived, I again voiced my DISMAY at the LACK of FOLLOWUP by a VET, and that I expected to hear from the OWNER in the morning. Again this was TWO DAYS of no phone contact from my Vet who "supposedly" was "caring" for my dog! Dr Faggioni called the next morning and conveyed NO CONCERN or EMPATHY and clearly did not CARE that I was upset about his practice's failure. His lack of COURTESY towards me and his UNPROFESSIONAL comment, that I should "find another veterinary practice" is the RED FLAG that EVERY person reading this should "GET" from my review! THIS IS NOT OKAY! YOU cannot make it okay simply by reading an employee's narrative from a chart! That cannot adequately convey the issues I needed to discuss. If I could give a "ZERO" star rating I would!

Wonderful caring staff and vets. Our Fiona was in good hand with them. Took her in on the day we…read morecalled.

Another amazing experience with Firehouse always taking care of my babies. Rizzo had an urgent work…read morein for allergies and eye issues. Reviewed all options determined the treatment plan for my budget and now she's on the way to recovery. I can't thank you guys enough for your great care. We love Firehouse 183.! if you are in need of great veterinary care, compassion and pricing always affordable please check out this amazing spot highly recommend!

I have really enjoyed coming to the Sunbury Clinic. Since our move to Texas, we've been developing…read morea relationship with this clinic because of our passion for Bulldogs and Frenchies. Ever since we heard about the director here owning a few Frenchies we needed someone who had expertise with this particular dog. They come with a lot of problems and this is the reason for us coming here so that they understand what we are dealing with. My wife and I are fostering a bulldog that has a lot of problems. Sunbury was able to chase each problem one after the other. They are fantastic! Their reception always has a great attitude with us and others as they come through the door. Very friendly and accommodating. We will continue to give them our business because we trust in them so much. Their value is so important to us.

Been going to Sunbury for 5 years now and in the last 2 years the standard of care seems to have…read moredropped significantly. The vet they last assigned for my 2 cats checkups completely missed a dental issue with one of my cat's teeth that requires attention and was very obviously someone who does not like cats. Extremely disappointed that I now have to find a new provider.

So I live near the four points area, and if you're anything like me, you're looking for a good vet…read morethat is also AFFORDABLE. And I think we found that with 2222 vet! Considering the area, I was pleasantly surprised. This vet is under 10 minutes away from me so if they are very convenient. I have taken my 10 year old pitbull here two times so far. One was because she had hives, and the other one was for a follow up. As a pitbull mom, I especially appreciate Dr. Mindi because she is also an owner and lover of pitbull's, so she understands some of the unique issues they go through (for example, my pitbull is white and pink, so she is a double whammy for skin issue and inflammation). Dr. Mindi is really good at explaining things and offering on-going maintenance advice on dogs with prolonged issues. Not to mention, she's also just a really nice person! And easy to talk to, and very down to earth. And considering the economy these days, so far every single time I have left this vet, I have not had to pay an exorbitantly high amount of money that most vets will charge or try to push you on certain items. Any who - they are family owned and I highly recommend this vet :)

This clinic has really gone downhill with it's service and attention to detail for its paying…read moreclients. I have had more than one bad experience there. But this last one made me fire them. Took in sick dog Thursday for blood test. Called Friday to request info as dog was worse. Receptionist confirms test is back, but Dr hasnt seen. I ask to please let him know asap that dog is more ill, and need help to learn. They also close now on Sat and Sun so needed help and as existing long term client I expected to hear back. Nothing. Was left totally hanging and ended up spending thousands at Emergency Er on weekend. Monday As I still had not one word from them, went to new Vet. Still no word. FIND ANOTHER CLINIC. This one has gone south.

We love these people!! They have taken care of all my pets like family . They don't miss a thing!!…read moreMy dogs don't get scared to go see the doctors because of the kind attention they get from the first moment we are there!

I feel so lucky we found DR Nicholas De Lacey. Our love BeeBee needed to have some dental work done…read moreyesterday. We had been so nervous having her put under for so long because of her age. Well I can not say enough great things. Still I'm gonna try. 1st when we first met with the staff they went over the whole process and walk us thru step by step on how it would go. 2nd the cost was a factor and they were so nice giving us all the info we needed to make the decision easier. 3rd THE DAY OF. They did such a great job of reassuring us the procedure would go fine. Then right after they contacted us with an update with what was done and how it went. 4th Today is the first day home and she is eating well and acting fine. The staff informed us there may be some hesitation in eating but she seems to be fine. We bought two small chickens and deboned them. And she has been getting small portions of that. Along with with pain meds they gave us for her. All in All. I can not say enough about how happy and lucky I feel having gone with them. Thank you so so much

I had my dog Atlis (6 months old; King Charles Cavalier) in to get neutered, have his canine teeth…read moreremoved, and have a hernia removed from around his belly button (he has an outie belly button, and hernias can happen at a young age), and I couldn't be more pleased with the professionalism and updates along the way! They even reached out to see how he was holding up! Highly recommend Four Paws at Four Points for your little ones! We've been going to them for a couple of years now for my English Golden Retriever, Bock Jr. (7 years old), and now our new baby Atlis as well. I have nothing but good things to say about their overall care! Very friendly and comfortable environment! Also, a major plus: I got a pretty big discount on all of Atlis's surgical procedures (which were done during one surgery), making it a very reasonable price, in my opinion, given the quality of care and LOVE! Needless to say, brother and brother are happy and healthy boys thanks to the marvelous staff at Four Paws at Four Points!

The team at Four Paws at Four Points takes such good care of our dog. They love her and soothe her…read morewhen she gets anxious. Dr. James is so knowledgeable and caring. She's no nonsense and explains everything thoroughly. The techs are wonderful and Betty gets a cool scarf when she visits. Love the 4P4P team!

We have brought pets here multiple times and received acceptable care in the past. Fast forward to…read moreDecember 2025, when we noticed a mass on our dog. Went in to see Dr. Douglas who felt it was scar tissue from an injury. Sent us home with an anti inflammatory and antibiotics. 14 days after the meds were gone, we called and advised the mass had not shrunk. We came in and paid for a biopsy but the vet could not get one. We were told it was scar tissue from an unknown injury and nothing to worry about. $500 total with no biopsy. We since got a second opinion, and the dog has Cancer. When we followed up with Dr, Douglas, the receptionist said the surgeon who is there once a week was indeed concerned after relooking at the picture. There were lots of mixed signals and we could have lost our dog. We would not return to this Dr.

Was quoted $350 for cat dental cleaning, make an appt for consult that cost me $65, and then the…read morebombshell quote was $918! Mandatory blood work that was not told to me over the phone, X-rays that were not told to me over the phone. I've never been so mad at a vet in my life. Called my regular vet and it's $450. CP Animal Clinic is a sham and I would never recommend them to anyone.