Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

Overall Rating of Satisfactory, 5*****STARS!…read more This is like a one stop shop for Cellphones. Located inside Chandler Fashion Center, between BoxLunch and Helzberg Diamonds, right in the middle of those two store. This Cellphone Repairs and Accessory shop, specialized in fixing cracked screens, other common issues with phones. They carry high quality off brands and OEM accessories such as cases, screens, battery and charging equipments for phones, iPads and tablets. The Staff here have an excellent customer service. Alam, assisted me with exchanging my phone case that I bought a few days ago, because I've decided to get a different phone. He was very helpful, professional and knowledgeable that I just have to have him put a new screen glass protector cover on my phone. It literally took him like 3 minutes. They fix phones within 15-30 minutes. Wow, he was fast and perfectly precise with his job. I highly recommend Celltech to everyone that need some fixing on their phones and etc.

Apparently, this store goes by several names including Celltech (noted on their business card) and…read moreCelltec (noted on their signage) so when looking for the reviews before I could not find them and I'm sure others can't either. It is the Kiosk, 2nd Floor, Chandler Fashion Mall, right outside Barnes and Noble and the kids play area. Please see my review below. Run from this place if you want your phone to function after "repair"! I took my phone here on a whim while shopping at Chandler Fashion at the end of May 2021. My screen had a spiderweb crack for over a year since pre-COVID, but still functioned perfectly otherwise but I took it to get fixed because I wanted to sell/trade it in crack-free. The progression is that this place completely broke my phone's screen/LCD and made it worse after several visits because they never put the screen on properly, blamed me, and said their "warranty" wouldn't cover it. Over several visits we only saw and dealt with a young, short, brown skinned guy with close cut hair and his taller older brother (ponytail). See below for details of this telenovela from hell if needed. 1. Within TWO days of them replacing the screen, the phone had a fingernail size crack in the corner right under where the Spigen case met the top portion of the screen. This made no sense as this part was protected by the case and I hadn't dropped it. In addition, I noticed they broke my phone's speaker because I could not listen to voicemails, videos, or talk on speakerphone. I took it back due to their "warranty". "Okay, younger brother calls older brother, we will order a speaker and call you in a few days, and give you a screen cover, but we can't fix the cracked screen because you probably dropped it". At this point, annoying, but I cannot prove otherwise. 2. We call them, take the phone back to find out they ordered the wrong speaker. Younger brother calls older brother, they say come back in a few days. Mind you, we don't live across the street from this mall. 3. Bring the phone back again on an evening after work, they fix the speaker, they "do me a favor" and put their protective screen cover on it. Thanks, appreciate the cover, it literally just slid off after 1 day as it was not the right size, whatever. The next day, I notice that the screen is kind of springy when you scroll, however, I'm thinking I'm never dealing with this place again, and not taking another trip to the mall, I can live with this until I upgrade soon. Silly me! 4. Within a few days, the screen is feeling more springy (it is moving up and down while touching which it shouldn't be) so I remove the Spigen case to look at it. The phone immediately started blinking, and turned yellow and black from the pressure from removing the Spigen case!!! The LCD is ruined?! I scroll my finger from top to bottom and notice the screen at this point is as bouncy as a swimming pool diving board and must've been getting looser the more time that went by. Apparently the only thing holding it together to function okay this long was my cell phone case?! I'm also convinced this is why the new screen cracked in two days because it was not secured and constantly moving against the edge of the Spigen case. 5. I take it back again that same day, at this point I just want my money back, the phone that was working for over a year w a cracked screen, now has an 100% loose and unreadable screen and I can see the damaged LCD below. The older brother is there now, and says he remembers me; again he's "going to do me a favor" (repeats this several times) and fix the phone, come back at 1. Still being cordial, I tell him I'm not sure how this is a favor though because they told me it's under warranty, and I haven't done anything wrong to the phone, it was working fine before I took it to them. He laughs and tells me he's doing this favor because he gets paid regardless, so he doesn't care what happens, and if I were to tell the company this, they will not do anything to help me so he's trying to help me out. I'm in disbelief like, dude, this is a lot of talking, accusing, and excuses, I don't care how you get paid, or want to talk about it a lot after the 4th attempt at fixing it, I just want my phone to work the same way it did before I paid you to fix it. Omg! He then said the screen would not be the way it is, if I hadn't dropped it or done something to it, or it's the case that I have (proceeded to inspect the Spigen case like it is an alien from outer space). Then he says it is not their fault because something happened to the glue holding the screen on and that's usually from dropping the phone. Lol, wwwhhhaattt??!!! But he'll do the favor, come back at 1. 6. Return to pick up the phone this evening and they are unable to fix it and must dispute with bank. So now I am out of $200 without a cellphone. Complete frauds!!!

Well Tim gave me the best customer service one could ask for!! So shout out to Tim. I come to ghost…read morearmor for all me protection needs. IPhones and iPads and air pods. Ghost armor has the best protection and awesome warranty. You can replace for a fraction of the cost. And the cost is so affordable and well worth it. I am extremely happy. Save yourself some money and get Ghost Armor. You will not be disappointed. I can't say enough about how wonderful they are.!!

I stop by this booth to get protection for my 16 inch 2019 MacBook Pro. It took two trips and two…read moreweeks to determine they don't have the proper material template for the new MacBook. My laptop got scratched while I was waiting for them to get their act together, they wasted my valuable time. I Will not go back.

Verizon Wireless gets the job done. Solid service, reliable coverage, and strong signal for most…read moreplaces. Most of the staff at this location are genuinely friendly and make the whole "new phone" process way less painful than it needs to be. That said, there is one employee who seems allergic to customer service. Not a deal-breaker, just noticeable. Luckily, the rest of the team balances it out, so I'll probably keep coming back whenever I need a new device. Good store overall, just tighten up the vibes a little.

Why do I always feel like I just left a Buy here, Pay here car lot when I've visited a cellular…read morephone store? Today was no different. We went in on the 27th of June to inquire about their "free" iPad deal with additional line. Let me say that 3 different workers that in the same area as us told us, "someone will be right with you" while 2 of those workers were literally doing nothing but left us standing there. We actually left after several minutes and were going to say screw it until one of the workers came outside and said, "I was just getting ready to help you" That was Cody. BTW, we were just there a few months ago and purchased 3 new iPhones and activated 2 additional lines. Anyway, we were told on the 27th that we needed to activate yet ANOTHER phone line in order to get the iPad for "free" even though the iPad has its own cellular line. Ok we got you, we were actually thinking about another phone and line for a business phone so ok let's do it. We go through everything and agree to the new phone and iPad and new lines of service but we were told the iPad needed to be ordered (because we upgraded the size and color) and it would be in in a week and we could not pay for it yet. So the iPad shows up and we get a call to go in and when we get there, the promo had changed so we now had to pay a small monthly fee for the iPad. Wait, we set all this up on the 27th of June. So you're not going to honor the deal we made BEFORE the promo changed? WOW, that doesn't sound like a bait and switch now does it! We said screw it and left without anything just on principle alone, I mean the 5 bucks a month is only like $180 but we should not have to pay that! We placed the order prior to the promo change! We went ahead and went back because we needed the product and don't feel like changing service right now. So we got the iPad and the additional phone and phone line. We are going to be getting charged that extra 5 bucks but I'm going to contact customer service to try and get that fixed and will update once I do. Now the other thing is that Cody also upsold us on getting a service pack which included MAX and Netflix added to our already service of Disney+, HULU+, and ESPN+ which already did not work. He told us he would go in and get those three working and also make sure the two new ones would work so I could cancel my stand alone services I already have to save me money since getting all 5 through them is only $20 which is cheaper than what I currently pay for 3 of them. Well, THEY DON'T WORK! So now I'm being charged the $20 on my bill and I'm still paying the $30 or so I was already paying. I'm telling you, it's like going to one of those shady car lots. Everything about this entire interaction seemed like a scam, right down to the part where they give you a free "last years model" of iPhone if you sign up for an additional line yet they are out of stock on them so they try to pawn off an even older model on you. And listening to everyone else working here deal with their customers makes me feel even more gross, like I need to go home and take a shower. Bad service, bad experience that hasn't even finished yet.

I wouldn't recommend any other AT&T! I've had ongoing issues with other AT &T stores and services…read moreand Edgardo helps me out every time! Listens and understands my concerns! Doing all he can to help with my monthly bill! Walking out with a lower bill and getting me all the discounts I can qualify for !!! Hands down awesome customer service !!! Thank you Edgardo!!! Appreciate you and your time !

I needed a new phone and was eligible for an upgrade based on my AT&T plan. Eddie was very helpful…read moreand took a lot of time making sure my data was transferred. This is my second time to this store, even though there are other AT&T stores closer to me, because of the excellent customer service.

I have been here multiple times for screen repairs and they have the best service. Super…read moreknowledgeable as well, I'm deciding one selling my MacBook and they gave me some options. Very friendly service and fair pricing

I hadn't been here in awhile but this week I had another computer problem - a broken key. I'm here…read moreto tell you that nothing has changed since my last review - still a great company. Sam is a smart guy and he was able to take my MacBook and fix the key while I waited. I was there about 20 minutes. It wasn't busy. So this is this is the third time MacMedia has saved me and I would recommend it again. I will come here again if I have more problems.

I had a great experience at Phones and Repair Plus. Max was quick, very caring, and took the time…read moreto make sure our son's phone was properly fixed. He was honest about what needed to be done and his pricing was very fair, which I really appreciated. You can tell he truly knows his stuff. The before and after of the phone speaks for itself. He brought it back to life. The location is also very convenient inside the Food City plaza right in the barbershop, which made it easy to find. If you are looking for someone trustworthy and skilled, I highly recommend this place. Thank you, Max.

Quick turnaround, friendly service & affordable pricing! I found this business on Yelp & messaged…read morethem for a quote. The owner was fast in getting back to me & very helpful. I would absolutely recommend them.