After waiting 45 minutes for a salesperson at the AT&T store in Laguna Niguel we drove to this…read morestore and were served immediately. The salesperson was very friendly, helpful and went out of his way to obtain precisely the Apple Watch we were seeking. He saw to it that the watch worked well, and the entire transaction took less than thirty minutes. Each time we've been here, we've gotten good, quick service. This is not the case with other nearby AT&T stores.

Dropped in today with some questions. The gentleman working was very helpful! Plenty of parking.read more

This was one of the best experiences I've had when dealing with the hassle of breaking a phone! The…read moreentire staff was extremely friendly and knowledgeable. Provided stellar service for a complicated transaction! Michael handled everything so well and so professionally and is an elite multi tasker as he made sure not only my sister replaced her iPhone (that was unfortunately run over by a car) but switched her onto my plan with T Mobile effortlessly while making sure she got a great deal on a brand new phone! While ALSO upgrading my phone and taking extremely good care of us. He went above and beyond for what I would think is definitely a problematic task! Thank you so much Michael! We walked out with a better plan and 2 new phones! You guys made us very happy!

Michelle was acknowledged and very professional. I'm not very tech savvy but she made sure to get…read moreme anything I needed it . My experience was exceptional Thank you Michelle and Jason

Great location. The guy was super friendly, helpful, and hooked it up. Will definitely be back and…read morehighly recommend.

Arshia & Ron were both great and very helpful Very…read moreefficient and very knowledgeable representatives they are Can't wait to get started with my new meta Ray-Ban Display glasses

Our family been with Verizon for over 15 years. We went in last week to upgrade our phones…read morethinking it would be an easy process. I was met with the worse customer service I've ever experienced from one of the sales reps. He was rude to my wife and I and was very condescending for absolutely no reason. It was so frustrating that I canceled my service and switched to another carrier. What should have been an easy device upgrade and another 3 year contract turned into a loss customer.

Esteban answered all the questions we had, I didn't feel like he was selling to us, and he…read moreexplained everything very clearly. I even recommend him to a friend who was not satisfied with her service at another ATT locations. I would HIGHLY RECOMMEND Esteban.

They were very helpful when I was BUYING 3 iPhone 17 and a watch. Got a good deal if I traded in…read morethe old phones but gave me 4 weeks to keep both, to assure everything was set up right on the new ones. Completely the opposite when I returned 3 weeks later with the trade in. Made the process much harder with the way they wanted me to reset one of the phones so it took an hour. (I did the first 2 in 10 min at home). So an hour later when the wipe was complete, they were short staffed. Told me someone would be out from the back soon the help me. 45 min later I was given the 3 minutes it took the check in the phone.

Excellent service and repair. They had decent pricing too! I've gone back to them now for multiple…read moreprojects and all have gone well.

Quick computer fix turnaround and saved our documents and photos…read more Very knowledgeable.

Christopher was fantastic in helping me with sim card on my new phone as I couldn't call out …read more Super professional .

Went in to upgrade my old iPhone to the iPhone 17. The At&T guy decided to then up sale and get me…read moreto purchase all of these accessories with the promise that they all have lifetime warranties and that AT&T will replace them for me for free. The day finally came where my screen protector that I purchased for $50 at AT&T cracked, and I'm now told I have to go through the manufacturer to get a new one! The AT&T said it could that 4-6 weeks and then I would still have to pay for shipping. I feel lied and swindled, never go to this AT&T and don't trust them at all!

The technicians are very knowledgeable and professional. I was very pleased with the experience and…read morethe work that they did, so much so that I came back for something else that needed work. As usual, they were very friendly and did an excellent job. The wait time was not long either. The first time, I didn't even have to leave my phone there. It was done in just a few minutes. I will bring my tech business there from now on. It's nice to find a place that does such good work at reasonable prices done by such friendly staff.

Awesome job! Thank you Mobile iCare Team! Anthony was out same day and helped get my 2 iPhones…read moreback up and running. They use quality parts and screens so it's 100 or so a phone screen but great quality. Impressive service and communication from set up to payment to the finished screens. Thank you! Highly recommended.