Very friendly and helpful. Outstanding service and quality workmanship. They diagnosed the issue…read moreaccurately and had my phone repaired in no time

Cracked my iPhone screen and loved my experience here! Zak was really helpful and the price was…read moregood too

Best phone place in Milpitas ,they just open not too long ago coz I came that mall a lot and didn't…read moresee then before but anyway even though they just opened they have everything about phones and iPad

DO NOT SHOP HERE! they completely over price their products such as phone cases, and i'll provide…read moreproof. Their products are literally from shein. Also the lady worker is rude!! she didn't even assist me and instead was just on the phone. How does a 5$ phone case from shein go to 20$ .. absolutely outrageous and ridiculous. The pictures im providing are from shein but they had the same ones in this store and they were 20$ .

Strangely there isn't a review or even a listing for this Apple Store located in downtown Palo…read moreAlto. Came here for the first time to pick up my iPhone 14 Pro. Of course there was a line. Sept 16 was the first day the 14 was made available. Opted to pick it up at the store. Staff at the door was very prompt in letting all who were there to pick up their new phones to enter the store and directed us to the tables with the staffs ready to help. He led me to Vince (I hope I got the name right. Super friendly guy and asked if I needed help in settling up or if I had any questions. Another staff came from the back of the store and handed him my new toy. He went "Wow!! 1 TB?!! Nice!!" I told him I had been surviving with the measly 64GB since 2017. Yes, I had an X. Just like my X would dictate what storage I should and could get, he said then "you do not need more than a 64GB!" I had to listen even though I paid for my own X. My bestie said yesterday that was so extreme, from a 64GB to going ham with a 1TB! I told her that happened when people got repressed for so many years. So yes, I got what I wanted for the first time and I am happy!! To that abusive being, if you are reading this.. I hope you would not stalk me ever again on Yelp or anywhere else. Karma may be busy at this moment, but eventually they would come for you and you would deserve what you have done to me all these years. Sorry fellow yelpers for trauma dumping on a Sunday evening! Life moves on and it is always best without any toxicity! Back to this store, I walked in and left happily with my well-deserved 14 Pro. The staffs there were amazing and I am so happy to have a wonderful first time experience here. This will be my go to Apple Store from now on. 09.16.2022

Jose at the Genius Bar was amazing! Super friendly and helpful! Fixed my issue with my MacBook in 3…read moreminutes! Thanks so much Jose

I lost my AirPods Pro case and reached out to Apple, who referred me to Kangaroo Mobile as the…read morenearest authorized dealer. From the moment I walked in, Ali was incredibly welcoming and asked all the right questions to make sure I got exactly what I needed. Having worked in tech for 16 years, I can usually tell when someone really knows their stuff--and Ali absolutely does. My replacement case had to be ordered, but Ali kept me in the loop with updates via text, which made the whole process feel easy and stress-free. The pricing for the OEM replacement was comparable with other vendors. When the case arrived, Ali took the time to make sure everything paired perfectly with both my AirPods and my phone before I left. I even stuck around for a bit just chatting--super friendly, professional, and genuinely helpful. This is exactly what great customer service should look like!

Great service from Ali - friendly, helpful, and made sure I was comfortable with the screen…read morereplacement after my iPhone 14 Pro Max had water damage. The waiting room felt comfortable and safe, and my phone is now working perfectly. I had a big trip coming up in a few days, so I really appreciated how quickly everything was taken care of.

I'm a senior citizen who has worked with Bosko for several years now. I am unable to use a keyboard…read moredue to age and physical infirmities. Bosko helped me find a dictation software that would work for me to be able to dictate instead of type when I want to communicate. He also helps when I do something I didn't mean to do and screw up my computer. (Which I do a lot!). He is always very professional and usually easy to reach

We needed a new computer able to accommodate the latest version of several apps. We talked to…read moreBosko at Click away, then brought the PC in. He confirmed that it was rather old and could not accommodate recent releases. We purchased a new computer from them, they transferred all the information, delivered it to our home, and spent an hour working with us to access a number of apps. They are crushing the old hard drive and recycling the remainder of the computer. Bosko was competent, professional, friendly. He made this transition seamless

Good experience…read more Easy trade and fair price, better than Apple Store, worth to try your device here.

Best sell emailed me about a Macbook I posted on CraigsList and their email said "We want to buy…read moreyour MacBook and pay you cash immediately. We're local BestSell stores. No waiting, no shipping, no low ballers." They offered me 60% of what I was listing on Craigslist, how is that not lowballing?

Friendly knowledgeable, and affordable! I recommend this…read morebusiness 100% I needed a battery and check up of my 13 pro max and OM knew exactly what to do.

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

I have heard great things about these guys but not used them until today when they fixed a small…read moreproblem with my iPhone (and didn't charge me!). They are a great addition to Menlo Park, very professional and very nice people. And very useful to have nearby.