First time to shop at this Ace location Very helpful and friendly staff. I did a propane exchange and was in and out in 5 minutes and also had an opportunity to donate to CHOC. read more

Dear Crown Ace Hardware, be a good community partner. Just had a curt conversation with J.R. (manager) about his employees smoking in front of homes along Jasmine Ave. Because the employees park up and down Jasmine Ave., some choose to sit in their cars for breaks and lunch. And, many smoke cigarettes in their cars. The smoke always streams into the front yards and homes along the street. Pretty nasty stuff. Especially for elderly and those with compromised health. And, yes, of course people have the right to smoke in their cars (private property), but how about when it affects other's (the public) wellbeing? J.R. listened to my concerns at first, but then became defensive, basically made excuses, and then sounded condescending about it. Maybe J.R. could create a break/smoking area for his employees to relax. Crown Ace Hardware owns almost the entire block at this location on PCH. There's plenty of room behind the store to designate space for his employees. Who knows, by respecting the community in which Crown Ace Hardware is located, and respecting his employees enough to give them a decent place for breaks, J.R. might turn out to be OK after all. We'll see... read more

I came in for just an extension cord and Ben helped me. Honestly it's the best customer service I've had in a while. I'll be back to buy my green egg soon! read more

Ace Hardware is a gem! It has just about anything you could need for kitchen, lighting, gardening & home repair needs. The items they carry are difficult to find in the big box stores. How refreshing it was to visit a business where the employees were polite & helpful to their customers & knowledgeable about the products the store carries. During my visit multiple employees asked me if I needed any help or had any questions. The cashier gave me her undivided attention and was very cheerful. When I left the store I noticed an employee helping a customer carry her purchases out to her car. I thought those days were done. It seems odd to say, but I had a wonderful shopping experience in a hardward store. Ace Hardware in Corona Del Mar, you'll be seeing more of by business! read more

Everyone here is very helpful and willing to brainstorm with you on solutions for any projects that you have. Home Depot should take note! To the manager: you've got a great team, keep up the good work! read more

It used to be, in small town America, one would frequent their local hardware store for everything from light bulbs, tools, your occasional garden gnome, hammer, paint thinner, what have you. Nowadays, you can pick up most of the basic items from large, nationwide home improvement stores, the "we have everything you need-type" retail stores, discount/clearance-type retailers and even your local grocery store. Unfortunately, the businesses mentioned above don't always carry what you want or need, in fact I've had the feeling that while they seem to carry EVERYTHING, it seems at times, that they have a whole lot of nothing, at least for me. Well, fortunately, my local hardware store always comes to my rescue. My bf, I believe one of the last REAL men in Orange County, someone that can fix his own car, replace the garbage disposal, understands sports and actually played on teams growing up (IE. football, basketball, baseball AND really understands auto-racing other than Nascar..not that we don't enjoy that circuit) went looking for some high-grit sand paper that, believe it or not, Lowe's and Home Depot all over the O.C. did not carry. We ended up back at our local Ace hardware where they had oodles of the stuff. So there ARE other real mean out there that use this.... ha-ha-ha. I love that we can get discounts with the free-membership card and that throughout the year, Crown Ace Hardware sends out coupons to it's patrons. I like the $10 off $25 purchases! Who can do without the gallon size Orange Guard pest control spray, the extra, extra high-grit sand paper, the chichi household gloves (donned with faux feathers) to clean your Lou in high-style! As an added bonus, the workers are extremely helpful, knowledgeable AND my fur-baby, German Shepherd is ALWAYS welcome there. read more

As always I always have a great experience at the Corona Del Mar Ace Hardware store. Everybody's super helpful super friendly and Tiffany was outstanding as evening serving us and solving our problems with my credit card. She even gave our dog a treat. Thank you very much Ace for making my life better! read more

Ordered and prepaid for a propane regulator, could have gone over to HD but wanted to support the local biz. Was told I would get a call when it arrives, call never came. I called last Sunday to find out the regulator came in Friday but was sold to someone else even do we prepaid for it. Sorry Ace I try to shop local but I really can get better service over at HD read more

Normally good service and staff. Today for the 2nd time they did not own up to giving me mixed paint that was not even close or offer anything . Suggest you don't trust their matching skills. I live in CDM and spend tons of money there, but now will be cancelling my rewards program and not shopping there ever again. read more

The best little hardware store! Love going there instead of driving to HD. I also like the help I receive. HD is so hard to find help and like they say ace is the place to get help with your purchase read more

Marc and Peter helped walk us through the benefits of purchasing a smaller BBQ for our rooftop. Fantastic service and friendly "counsel" regarding all the different things we can do with our Weber Q1200. Hard to believe that the price is the same as Amazon, yet they assemble if for free. We are always taken care of at this ACE and both Marc and Peter saw to that today. If you're looking for genuine, old school customer service at prices too good to be true for CDM, ACE is the place. Cheers to beating expectations, even for those of us that have lofty ones. No sooner do we get down the road, with the more than reasonable timeline of our BBQ being ready (assembled) for pick up in just three days, that we get a call that it was ready. What? It's been less than an hour. Went back by and Jim and the guys loaded it in our car with well wishes for a good weekend. Jim was fantastic too and is the one who mentioned that he'd assemble it is as well. Great experience all the way around and we'll be back to buy anything we can at ACE. read more

I am never disappointed by the commitment to be of service from the store employees at this location, especially Barbara. She is always so knowledgeable and helpful. Today's challenge was in plumbing....she took me to the aisle...offered suggestions...answered my questions, and I am pleased to report that I was able to remedy my repair when I got home thanks to her tutelage. THANK YOU BARBARA C. THANK YOU ACE CORONA DEL MAR read more

Needed help with a locked chuck on my power drill and they took the time to get it unlocked! Good service! read more

Best Ace hardware I've ever seen. Super clean and organized. Crazy random stuff like candles and cookware. The guys working helped me find what I needed and it was a great shopping experience. read more

Great store! Excellent service. Thanks for your help with my plumbing problem. Had everything that I needed

There are times that a high quality review of a business just doesn't do it justice, this is one of those times. Outstanding service from both Brandon and Tiffany, exactly what your neighborhood hardware store should be. Don't waste your time or money at those big stores, go see these folks you can trust everything they have to say! read more

Best customer service ever! Brandon and Marc really went the extra mile to take care of me! After helping me out and answering all my questions they even gave me a ride home with my new grill read more

Marc Trujillo gave me the best customer service , ever!!!!! He not only opened my impossibly hare to open clock, He cleaned the insides and replaced the battery. What a great place to shop with team members like Marc. read more

When all the mega stores seem to be popular I for one love small intimate neighborhood stores and "Ace is the place" for me. There is something nostalgic about going into hardware stores with truly qualified and experienced employees. They always have that unique something you are looking for when doing projects around the house. I like all the gadgets and do dads that only a hardware store has...found a small Gumby and Pokey at the register! Ha!ha! This is a great store with super nice people and definitely one of my favorites. read more

The people who work here are incredibly helpful. I never wander more than 1 minute without someone offering assistance. It is small enough to feel personal but they still have a large selection of things to buy. read more

This place is the best! Walked in needing help with a problem and when one of the guys was not 100% sure he asked for reinforcements and within 2 minutes 3 employees were standing with me and figured it out. This store is all about customer service! Great job read more

This Ace Hardware location has the best customer service out of all the ace hardware I've been to. Right when we enter the door, Josh, an employer was already asking us what we needed. We told him we want a beach umbrella, electrical extension cord and water host for our RV. He was very helpful. And he gave us a big discount on a clearance beach umbrella. The service was very good and quick that we finished shopping within 15 minutes. read more

My husband and I love coming to our local Ace Hardware. This location has been around forever and so have many of their friendly staff. The team there is awesome. Right when you walk in the door, you're greeted and asked you if you need help. And if they don't know the answer, someone on their team will. Whether it's a certain size screw, type of paint, fertilizer or grill part, Ace never disappoints. read more

The staff here are certainly friendly. Maybe a little too friendly. I love their policy of greeting you and helping you find things when you first walk into either of their two doors. But when I went to the grocery store and got firewood, an employee saw me walking to my car and asked me how much I paid, told me to take it back, and buy from them. He wouldn't take no for an answer. They have everything here except for a nursery - and all types of lighting, screws, bolts, kitchen equipment, etc. How do they fit all that stuff in here? read more

horrible customer service. if you buy anything by mistake, they will not take it back. is a big hassle to deal with them. no common sense. i shop over 200k yearly from home depot never have any problem with anything. these people are like sell and get rid of them situation. they are on the main road and looking for hit and run deals and not constant business. read more

I don't typically enjoy having to make trips to the hardware store, but I actually like this one because I can usually get the parking spot right in front of the store and they're so friendly and eager to help that I'm always in and out really fast. One of the employees even came out to my car and helped me screw on my license plate when I asked him to show me where the license plate screws were... now THAT's good service! read more

I love this place. The staff is top notch, prices are competitive for the most part with the big monster hardware stores, and selection is great. Nothing like buying a new tool! read more

I was in the area ,went in for some paint , and was immediately approached by a guy named Mike ( Big Guy with the Beard) who works there, he showed me a few options, and also swiftly answered my other questions. He helped with my checklist to make sure I had everything I'd need (painter's tape,rolling brushes, etc.). AWESOME. Talk about great service! I was in and out and got what I needed plus more! :) Today I sit back, and look at my living room, its a a warm, lightly tan vanilla with white trim. It looks beautiful!...Special thanks to Mike, The store and staff rock... read more

Really good customer attention and a lot of product!

This is a local much needed hardware store in CDM. I love going here and they almost always have what I want. Nice staff and just great to be recognized as a local. Hope they never go away. read more

Man I have a couple ace hardware stores by me and customer service is off the chart. Tried to just get some information from this store and was disappointed. First 5 min wait for call service than hung up on. Called back said we are busy which I normally understand but 5 more minutes till I got an answer? read more

I made a Yelp account just so I could post this review. This location is awesome, we got in and out with what we needed really fast. Very friendly people working in the store. The cashier was super friendly and Alex carried out a heavy bag of charcoal for us even though we were parked a few minutes away. I will definitely be going back here in the future! Two thumbs up for Ace Hardware! read more

I have been coming to this Ace for years. They went through a remodel in the last year or so and looks nice. The prices aren't bad at all! And for not being that versed in DIY it is relieving to walk in and have such helpful staff. I had two older gentlemen who took me right where I needed to go and very helpful with advice. Hands down some of the greatest employees and advice. Glad to rely on this store! read more

This is a zero star for Jessica's poor costumer service that I just got to experience. I went to the store to do an exchange when she rudely stated "I will return it first then you can buy the other item." Well, she ended up doing an exchange and continued calling it "buy and return." Buy and return is: you return and have a receipt for it; buy and you have another receipt. When you do an exchange, you have one receipt which she ended up having at the end of the transaction. At the end of the transaction she stated rudely "Do you understand!?" I will be going to Lowe's or Home Depot from now on when I need something because of Jessica. Such a rude lady! read more

Great service, they always have what I need, and I don't waste a lot of time looking through isles of junk I don't need.

I've been coming here my whole life. They've been in cdm forever. It's so nice they expanded too. I don't walk more than two steps in there without someone asking me if they can help me find something. Each employee always asks how you're doing, greets you and makes small talk. I always look forward coming here. Thanks Ron at the front for always being so nice! And the guy who made my keys today, thank you! (Even though you're a steelers fan) ;) read more

I live in Corona Del Mar and frequently go to Crown Ace Hardware when I need advice to fix anything that goes haywire in my house. Recently a decorative shade stopped functioning as the roller came out of the bracket that holds it. My first reaction was to try to get a new roller. I called various shade places in my area no one had a replacement. They all wanted to sell me new shades not parts. I went on line and various websites had rollers but mine is metal tubing the ones I saw were all wooden and not like what I have. I called Ace hardware #1 in Corona Del Mar, spoke to Blake L. on phone. When I described problem he encouraged me to bring it in and he would look at problem. I rushed over to the store Blake L. examined it and determined there were two problems. First the existing Outside Mount Shade Bracket on one side was out of round! Second we determined the end pin that goes into the bracket hole was broken. At this point he called Michael M. over and asked him what he thought can be done to repair it. Michael M. had experience with shades as he once worked for a company that installed shades. He got from their stock a new set of Levolor brackets and took off my old ones. He then made new holes and screwed the new ones on. We put the roller back on I took it home but when I re installed the shade the roller fell out. I called Ace told Michael the situation, and at first he thought I had installed the roller incorrectly. I told him no I am sure I did it right. Well he did not doubt me and said after work he would come to my house to look at it. After 6:30PM he drove to my residence looked at the shade and we found on the carpet the pin that goes into the bracket had sheared off when the shade broke. Michael took off the existing end cap and said next day he would attempt to repair it. He took my phone number and said he will call me next day.He found a way to repair it by using a #10 nail and cutting the length to fit. I came over next day with the shade and he re installed the roller into the new brackets, and we tested it all worked great. I came home installed the shade and it works! Where else do you get service like that! With out their help I would have had to order three new shades as there are three that all match in my room. he really saved the day! read more

They have everything here, I want it all! Ask for Karl or Robert they are both very helphful.

This is a great neighborhood hardware store. In the age of big box hardware stores -- this ACE is spot on. They have what you need, reasonable prices and friendly faces. Will continue to shop here first for anything I need around the house. read more

Just the very best service and employees, especially Isidro Bravo, I always seek him out for assistance. Isidro really knows his stuff, he is certainly the finest asset the company has !!! read more