I bought a used car from crown Honda in October 2025, when I bought this car I stressed to the financial advisor that I wanted GAP insurance. He sold me on multiple other add ons that I also purchased. Fast forward to me being hit by someone resulting in totaling my car. Now I'm being shown that he actually had me sign other papers without the gap insurance. I would've never left the dealership with a car that wasn't fully insured, they refuse to provide me with the video of me and the financial managers meeting. read more

I called yesterday, 1/16/2025, to see if i could make an appointment to have a simple A12 service done on my 2013 Honda., but I was told they could not take my car in. I was very perplexed, especially since they are the only Honda dealership in town. Anyway, the service department gave me two reasons why the could not take service my car. 1. My car had never been serviced there before, and 2. My car is over 10 years old!!! I've never heard of such ridiculous reasoning. I have never heard of such rules. Anyway, I brought my car to the dealership where i usually get it serviced and told them what happened and they were absolutely flabbergasted. They had never heard of anything like this and they said that if any customer brings in a bond, we will take care of them, no matter what year the car is. **Just a fair warning to Honda owners whose cars are 10 years or older moving to Redding or the surrounding area, you will definitely have to find another place to have you car serviced! 0 customer service 0 for poor management/ownership to allow this lack in support for Honda owners in the community read more

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent. read more

Tachelle is great to work with. She is patient and kind we reviewed each of the things that I was interested in in the prologue All Electric new car. And spent hours with us on that choice. When the final vote came it was a no, and it was the most important one for my 93-year-old mother. She was not comfortable in the backseat of this car. Tachelle really heard me when I had mentioned that my precious cargo, mom, would have the final word. It was a no. Months later I went back having searched all EV and back to Crown Honda I went and within days got the build I wanted in my perfect CRV hybrid. Signing papers and completing the process was easy, professional and kind. A huge thank you to Tachelle and team Crown! read more

I have now leased three cars with Crown Honda of Redding and they have always been fabulous. The team in the service department is top. I trust these guys. They know what's up. read more

I prefer Honda vehicles, And wanted to get into a honda crv hybrid. The salesperson was unwilling to take trade info remotely, even though I had been to the dealership twice to look at the vehicle I was interested in. Then, I made an appointment with Jessica, and met her after work. She was not able to appraise a trade even after two hours of waiting citing waiting on her bosses. I offered an appraisal of a competing dealer and mentioned another caravana offer. She was unable to even ballpark a number. I ended up getting a Subaru at a more reputable dealer down the road. I love Honda, I've bought them from Chico, Reddings dealers leave more to be desired. read more

I went in there looking to buy a new civic si and they were so amazing Gregg aka cookie showed me the best car they had. I fell in love and Steve did his magic and made our terms a bit better. Then we got to finish wth Dianne wth the paperwork and she was so amazing and got me laughing, which you need after a sale like this. Thank you Crown Motors you were amazing. read more

Crown Honda - Auto Repair Near Me - Redding, California

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I received excellent care from both the service department and the sales staff. Louis in the service department was very knowledgeable and had great follow through. He helped me through a very stressful situation with professionalism and compassion. My salesperson, Debbie Allen was great. Not pushy, very laid back and fun. I found the entire staff to be very competent and professional. read more

I make the drive up to Redding to have my car serviced with this team. They are patient, helpful, and honest. My battery died and they immediately took my car in and notified me that my battery was covered under warranty (free of charge). Even when short-staffed, they take care of their customers. read more

Crown Honda - Auto Repair Near Me - Redding, California

I was charged $200 for a 15 min diagnostics for a $9 part that needed to be replaced on my car A/C (a rate of $815 per hr). To recharge my A/C 1234yf, they wanted to charge me $500. I called another shop in Redding and they quoted me $380 for this service! My appointment time was 1:30pm and I had to wait an extra 35 minutes to check in because their mechanic broke something on a previous customer who just picked their vehicle up. I won't be doing business with their service center ever again. Just imagine paying $730 to get your A/C recharged! read more

Crown Honda - Auto Repair Near Me - Redding, California

Make an appointment so you can waste all day here. No coffee No water Wi-Fi does not work Employees are noisy right next to the business area No shuttle cars No loaner cars Terrible way to spend an afternoon read more

I went to Crown Honda to get a recall and my A/C fixed last week. Wyatt was the tech who helped me. He was friendly, helpful and courteous. He helped me immensely by fitting me in the next day to get it fixed, when he found out I had to leave town a couple days later. All the other employees at the service center were courteous and welcoming as well. I would recommend to anyone going to Crown Honda. read more

I have been receiving service from this establishment for over 30 years. The staff has always been very kind, professional and easy to work with. I have never experienced poor service here. Thanks to all the staff at Crown Honda and a big thanks to Louis!!! read more

Service department pricing is absurdly high. Took my car in for an issue which has previously been diagnosed and serviced with another repair facility. The diagnostic alone, which turned out to be wrong, cost more than the previous shop that both correctly diagnosed and serviced the same issue. Much more. Shop around and get second opinions. These swindlers at Crown will bs you and rip you off. read more

This dealership is a scam . I woke up to a call about " your lease is going to be up what are your plans " first off I've only ever had two cars in my life and neither are from this dealership. So I start asking questions and they all of a sudden don't know what I'm talking about and to disregard their call . I don't know but if maybe they had the wrong name I'd disregard the call but they had my number right and name right so why in the world would I disregard the call . So the guy finally transferred me to finance and the lady deserves nails on her chair she was so rude and yelling on the phone like I had no reason to be worried . I'm sorry but if you got a call about a car being leased in your name wouldn't you be worried ? This place is a joke and a scam . I've never stepped foot in this place and I never would especially after this interaction. Honestly I should just show up there with the police . read more

Just want to give a shout out to Nicole in the Service Dept. She's always been above and beyond helpful. Twice I've taken my CRV in for service related to warnings I had only to have Nicole show me settings that were out of alignment and how to adjust it at No Charge saving me a service fee. This type of help is just so rare anymore. This builds trust and keeps me coming back for maintenance by this team because I feel like they actually care about their customers. Thanks Nicole!!! See you next time! read more

Wyatt helped my daughter with a minor issue on her civic she was having while traveling through. Great response and service. Thank you

I can't recommend this place high enough. I have financed MANY cars over the years. Hands down, the staff and owner at Crown went above and beyond to make my near-impossible situation work! Not only did they make the deal work that I thought was impossible, but I walked away with a new car paying WAY less than I planned on. Win win! Allan and Steve worked with me directly to get it done. No pressure, great communication and personable staff to work with. Hands down the BEST customer service from a car dealership I have ever experienced :) Highly recommended! read more

BATTERY RIP OFF I purchased a brand new, but defective, battery from Crown. When it died after 50% of its guaranteed life they charged me 50% of the cost again to replace it, but only gave me 1/2 the guarantee for this new battery. In other words I paid 150% for the battery, but only got 100% of guaranteed drive time. Deceptive and expensive! read more

I made an online appointment to get a recall fixed on my car along with an oil change and tire rotation since I'd already be there. I also called a week in advance and reserved a rental car for the day. The employee I spoke to said she was just covering for someone's lunch but that she would make a note and that I would have a rental car waiting for me without any issues. So when I showed up today, the service department guy was super nice and got me all checked in, then walked me over to the rental car counter where I was informed they had zero rental cars available. Even after I called a week in advance to secure one and was reassured there would be one for me. The rental counter guy suggested I call Enterprise to rent a car for the day. I wasn't happy about this and had no one I could call for a ride. I ended up walking back to the Honda service counter and asking for my car back. Next time I'll just take it to Chico, to the Honda dealership where I bought the car, and have them service it. I feel like the disorganization of the rental car at Crown Honda made this a bad experience for me and it made me drive to Redding when I don't live there, on my day off, when I had other things to do. It was just a frustrating experience altogether. read more

Looking for a vehicle- See Joe Difuntorum. You'll get the best service! Joe will help you get into your dream car! He's helped a lot of people and will help you. Follow him on FB and you will see all the happy customers he's helped so far. So just remember - new or used...Joe will be happy to help you in any way he can. If you're not in Redding, he can deliver your car to you too!!!! read more

Typically dealership mechanic shops have a reputation of being overpriced and not pleasant. I'm pleased to report positive experience working with Honda's team. I'll still take my car for some repairs to cheaper places, but glad to know there is a reliable Honda place for the serious stuff. read more

I just went and spoke with Greg Cook. I wanted to look inside and spec out a few different SUV models to find out what I need. Greg made absolutely no effort to help educate me on different models and help me find the right fit. He answered one question about powertrain warranties but then told me to go online and spec the cars myself. Word for word he told me "Come back when you know what you want. I could spend an hour going over different information but you'd forget as soon as you left." Well Greg, I spent an hour going over Subarus yesterday, and the information stuck with me like glue. It may not be the case but I honestly felt profiled because of my young age and the fact I came without anyone older. I plan on paying the full amount for my next car in cash, and if Greg had known that maybe he wouldn't have treated me like an imbicile who wasn't serious about purchasing a vehicle. Either way- he obviously didn't care about having my buisness and I'll probably be heading to Wittmeir to talk to respectful Honda reps that don't treat young adults like they're idiots. I had experienced a very hard work day and getting treated like that was the icing on the cake of a horrible day. I really hope someone reads this and talks to Greg about his behavior. read more

ONE OF THE nicest guyS at Honda is Shane Parker, he is genuinely a Honda Helper. I was going to Oregon when my car broke down. I had been there 3 hours waiting for my car to get repaired, when I needed to go to CVS because my BFF needed some medicine. I asked a finance person if Uber served people in their area and before THEY even answering I heard someone asking, HOW far are you going? I said I needed medicine for my friend, he said I'll give you a ride. I was IN such disbelief that people like him still exist. He TOOK my grandson, bff and me to CVS. We got to know Shane and realized he was just a great person with respect and integrity. If that's not enough he offered to give us a ride to a hotel when the service manager said he was giving us a rental, but Shane Parker was THERE ready to go! What a wonderful man. I would definitely trust him to sell me a car. He was my superman!! read more

I was in the market for a vehicle to replace my commuter car, and decided to check with Crown Honda. I was looking for something in the mid to full size import sedan category, like a Toyota Camry, Nissan Altima, VW Jetta, Kia Optima, and Honda Accord. I checked out several car lots in Redding, did my homework on reliability and gas mileage, and settled on buying a honda. I had my current car on craigslist for several weeks, and was tired of getting jerked around by prospective buyers that would show up, test drive my car and then low ball me a ridiculously low offer. I decided to take my car to Crown to see what they would give me on a trade in. I know, i cringe also about the whole trade in issue, believe me I have been totally screwed before by Car Dealers on a trade in. This experience was totally different. No games, no haggling, no back and forth. The salesman took my car for a drive, pulled it up, had the sales manager look at it, and offered me a reasonable price for the car. It wasn't as much as I had it listed for on Craigslist, but it was close enough to be done with the headaches, so I pulled the trigger. Once we settled on the trade, I picked out a Honda Accord that I liked. Shane and Annette made the process easy and painless, they had lined up financing with Honda Financial, then sent me on to finance to sign. I was done with the whole process in about 90 minutes, start to finish. The icing on the cake was that they filled up my new honda with gas, washed it, and set up my phone to bluetooth with the car for music and phone calls. I have bought several cars in my life, and again crown motors was the bomb. I appreciate the no bs stance they have. My little Honda gets 36 - 38 on the highway, I love it! read more

Absolutely the most incompetent service center i have ever seen at a dealership, that in its self should speak for it self. I now have had multiple interactions with this place and have come to the conclusion of do not allow your vehicles to be touched by them and do no repeat do not buy shit from them!!! They have almost a 100% marrk up on most all prices I contacted Honda and got my parts shipped straight from Honda with over night shipping and was still way cheaper than walking in and getting at this store!! This business is straight up thieves. If I didn't know how to work on my own vehicles they would have screwed me over hard! So just for your own wallets sake and quite possibly your vehicle's sake take your vehicles anywhere else. read more

I just wanted to give Wyatt and the rest of Crown Motors crew a big thank you the huge help last weekend! It all started when we drove our 2017 Ridgeline to Redding on a Friday and, mid-way, the speedometer started jumping and we started getting all kinds of warnings (safety tech, transmission, emissions, etc.). I called Crown Motors upon arriving and because it was too late to have the car checked, Wyatt suggested that I drop it off on Saturday, which I did (first thing). Mid-morning Wyatt called and said the issues were all due to a loose connector and the car was all set (the only charge was for the diagnostics). Given all the warnings (and the fact that I was out of town so I had to get this done), this could have turned into an expensive repair so thank you Wyatt and crew for getting me out of a pickle in a quick and cost-efficient manner! read more

I just called Crown Motors and they looked up the reset code for our Honda Accord's audio security system. I punched in the numbers, and the radio works again! Yay, Crown Motors, you are my favorite problem solvers right now, thanks!!! Everything in life should be so easy. read more

Very displeased with the Honda Mngr who was very rude to me and lost my business. I will admit I am a internet shopper, maybe he didn't like that. I was going to purchase a new car there but due to his rudeness I decided to go elsewhere. Wyatt in internet sales was very helpful and friendly, and straight forward. I have always serviced all my Hondas here and have been pleased with that, although not sure I will go back now. Just because you are the only Honda dealer in Redding doesn't give you the right to treat your potential customers poorly. read more

Best place to get services done on our Honda Ridgeline. This is our second visit for an oil change and full inspection. Pros: Excellent customer service by knowledgeable, professional, HONEST and friendly staff (Julie Giordano and Richard Badilla). On our first visit, Julie advised us if we haven't changed out the timing belt and water pump to get it done or we could end up messing up the entire engine. We just bought the truck in Minnesota and drove it to California. We told her we weren't sure if it had been serviced yet, so she had a tech do a full inspection and to check to see if the timing belt and water pump had been replaced. Julie could have ripped us off and made the dealership $1700+ and we would have never known. However, she came back to tell us the tech looked it over and said it looked to be replaced and we didn't need it serviced. (0: It is hard these days to find honest dealerships, but Crown Motors is one of the top Honda dealership we've used. We also got a free car wash! We've also bought Honda 10W-30 oil here before as well and the price was surprisingly very cheap! Cons: None Recommendation: We highly recommend this place for all your Honda car needs. read more

The service writers were amazing. Friendly, personable and just very nice. I can't make a comment regarding the technician as I did not meet them, but my car is running and the issue is fixed, so I'd say that is a positive. The only thing I could say would be an improvement is Crown no longer offers vacuum service when getting a car wash. Very minor, but still slightly a bummer. read more

If it was possible to rate this dealership zero stars I would give them zero stars. I went to have my airbag replaced because of a defect in the airbag.an I received a letter from Honda stating I could go to any dealership and have the airbag fixed at no charge. I took the letter to make sure the dealership wouldn't try to dupe me. They agreed to fix the car and did not charge me for the airbag defect but then their mechanic came up with some false statements about needed additional repairs to my vehicle. They must be really hard up for business if all they can do is come up with false claims to repair your vehicle. They have no sense of honesty or integrity. read more

I bought a new car from Crown Honda in December of 2017. I was a bit concerned because I hadn't heard good things about Crown Motors, and the reviews on Yelp weren't encouraging. So I thought, since we had a good experience, I would post a positive review. I made contact with the dealership through their Internet sales department. I informed him that I didn't enjoy the typical sales process, and didn't want to spend hours in an office rejecting all sorts of special offers. The salesman honored my requests. We arrived at Crown Honda when the car came off the truck and the service department had two hours to go through their preparation process. We took it for a drive, signed the papers, and drove away. it was the easiest new car purchase I had done. A week later I took the car in to the service department for what I thought was a fault with the car, and to have LoJack installed. There was no fault. I just needed some information that was not in the Owner's Manual. The whole service department visit was positive. read more

See that my 2009 review has timed out and wanted to let everyone know about my crummy service at this dealer. Did a cash for clunkers trade for a new Honda and everything was great until we got into the finance persons office...she badgered, belittled, and berated us to take various service packages even though we repeatedly told her we didnt want one. It turned what was a pleasant experience into one that we repeatedly tell anyone in the market for a car. Go to any other dealer, but stay away from this one! read more

My wife and I brought our car in to crown and they called the finance company Saying we abandoned our vehicle and they should repossess the car, we only found out when we tried to make a payment so we went to crown got the car only to find out they stole the front tires off the car so we went to les schwab and they said they weren't even the right size tires for the car and we just had new tires put on it the only place that had our car was crown BEWARE WERE NOT THE ONLY PEOPLE THAT HAS HAPPENED TO EVEN CORNING FORD SAID THEY HEARD SIMILAR STORIES... read more

We bring our Honda here on time for our maintenance. They take care of our standard maintenance needs, and let us know if anything is starting to look a little worn. They always let us know in enough time for my husband and I to determine if we can take care of it right away or if we need to wait a bit. We never feel the pressure to get anything done "right now!". I feel like they just want us to know what is going on with our car, and let us take care of it in the time frame that works for us. That being said, I do feel like I have to make a two hour commitment to being there because service takes so long. read more

My fiancé and I purchased a car here recently and we had great service. We worked with Jeff Doss and Shane, briefly, in the beginning to figure out exactly which car and whether purchasing or leasing would be best. They were honest with us and told me my trade in was not worth hardly anything and should sell private party to get more. They also helped me save money! My experience with buying cars in the past, at other dealers, I was conned into something that was too expensive and I didn't want. But here, I felt like they really cared about you. I am definitely going here in the future. Thank you Jeff Doss! read more

We did not actually buy a car here- they didn't have the one we decided on. But we did test drive and consider a car and after the experience at the next dealership, I wish we could have worked with them. We talked financing and what they presented was reasonable from the start. After 4 hours of haggling in Roseville this place seems like a dream. read more

Took my car here for a recall and they claimed to have found a mess up with my airbags, turns out they were completely lying, asked me for $1400 so just want to leave a big fuck you to crown honda fuck you all read more

What an amazing car buying experience! Crown Motors HONDA will be my car buying home from now on. Charles was calm, honest and walked through all of the options that would best suit our needs. From the time I walked in the door, I was treated with complete respect and a sincere desire to help. I can't say enough about how wonderful the entire staff at Crown Honda were to deal with. If you want to be dealt with honestly and with people who truly care, go to CROWN HONDA ! Thank you Charles, Annette and Ryan!! read more