Cookies are fun, although a little pricey. Had to order from the automated kiosk, though, so it was slightly lacking that personal human touch. read more

This is my second time trying crumbl cookie. I'll be the first to admit I'm not a bit cookie person but I do enjoy a good cookie from time to time. Crumbl cookie is not your typical cookie shop, and unfortunately, it is not for me. Taste: - Very sweet and they have a rotating menu of cookies. You can try the mini if you want to try a lot of different flavors. Personally the texture and flavors are not for me. It's less dense than a typical cookie imo. Parking: - Very easy plaza parking Service: - They were very kind and fast! read more

See all

My cookie honestly was yummy! Very sweet and tasty. But it really wasn't warm and that in itself costs it a star. I went in the evening and maybe that shift isn't as in top of things. The place is clean though. That's a plus. I'm willing to try again but the cookie better be warm. read more

See all

I heard that Crumbl came out with their own version of the viral Dubai Chocolate so I placed a mobile order for pick up for the Dubai Chocolate Brownie. I was greeted upon entering, gave the worker my name, and she handed me my coveted pink box. Super easy! The brownie is perfectly fudge-y and the chocolate has a great mix of textures and flavors. There is plenty of parking as it's located in the Almaden Plaza. read more

See all

I recently went to Crumbl and was pleasantly surprised to see that the meh has been upgraded including the addition of a weekly special. I really enjoyed the weekly special that time which was Dubai chocolate. I went back last night, hoping the Dubai chocolate was still there but it was not the case. I got the Tres Leches cake, which was the weekly special this week, and was quite good. read more

See all

Yea , CRUMBL really hit it out of the park with this one. With every bite I took it just got better and better. Strongly recommend it. read more

Crumbl - Almaden - Banana Bread Pudding - Bakeries Near Me - San Jose, California

I ordered from the app for curbside pickup, on Thursday. I waited for 5 minutes after it said the cookies were delivered to me, but they weren't. I had to go inside. The young girl at the front was not very welcoming and was rude to me saying that I'd have to wait until she helped the customer that had just walked in. My cookies had just been sitting there. Once I was given my order and left, I noticed that the box the cookies were in was dirty with dried up cookie crumbs stuck to the side and greasy frosting smears on top. Customer service was not good. And the box being dirty didn't help with the situation. The pie and brownie looked good but the cookies were a little messed up. The cookies and cream brownie, Kentucky butter cake cookie and key lime pie were very delicious. I will give this place one more try. Maybe they were having an off day. read more

See all

First time trying crumbl and never realized it's in the same plaza as Trader Joe's (where I always go!) I just ordered on the self kiosk and it was pretty quick. The cookies were very fresh! My fav was definitely the caramel cookie one! I tried the animals circus one it was a bit too sweet. The strawberry milk I didn't really like. Looking forward to trying more of the different weekly flavors! read more

Crumbl - Almaden - Menu for this week. - Bakeries Near Me - San Jose, California

See all

Everyone is always so nice and very helpful I will definitely be going back for all of my future birthday cookies

Look, I know cookies like these should come with a warning label for the calorie count but every once in a while, my sweet tooth takes over. I got the Biscoff cheesecake cookie, and it was mind blowing. I don't know if it's objectively amazing or if I'm just irrationally obsessed with anything Biscoff - but honestly, does it even matter? Just get it. That cookie was goey, rich and loaded with Biscoff cookie butter goodness! Highly recommend for anyone who loves cookies and Biscoff like I do! Service was super friendly, and everything looked dangerously tempting. Pro tip: don't come here hungry... or... read more

Had an awesome experience at Crumbl - as always if you are looking for a sweet treat this is such a good spot for you. I noticed it was so popular when I was leaving with hoards of people coming in the evening for something yummy. For my cookie I got a raspberry butter cookie which was oh SO GOOOD. I loved the sweetness of the butter cookie with the tartiness of the raspberry jam. It was every bite delicious and would 11/10 get again! Love that the cookie was slightly warm and was nice and chewy while crispy on the outside. Really good experience and would come back again! read more

Crumbl - Almaden - Raspberry Butter Cookie - Bakeries Near Me - San Jose, California

They opened a location nearby, so ordering for delivery wouldn't be as far. We're in South San Jose, we normally order from the Campbell location. On Black Friday I decided to order pies since it was their holiday special. Surprisingly the time it took to deliver took longer than the usual wait time from their Campbell location. I did not try the Cookies and Cream but the French Silk pies were creamy and rich! The cookies were devoured by Gavin in 2 days. I'm glad this new location opened up but it's in a congested plaza so beware when heading over for some desserts! read more

Crumbl - Almaden - Bakeries Near Me - San Jose, California

Delicious but sooo expensive i really wish these were more affordable. Maybe they could reduce the size a bit and sell them for less. They're very very large. read more

Although I like a great cookie, the strawberries and cream was awful!!! I couldn't get it out of the box without falling apart. It just crumbled in the box. Don't buy this one. read more

First time at this location and I am hesitating going back to any location. Bought two mini three packs of cookies on Saturday, Valentine's Day. The cookies had absolutely no sugar in the batter. I was so confused. The chocolate chip cookie, the Valentine sugar cookie, and the snickerdoodle had no sugar or sweetness to the batter. My mind was blown. I was so disappointed. Tried calling the location and stayed on hold forever. Nobody picks up. read more

Walked in 9/5/2025 trying to eat for the first time and there was tiny flies all over over the pastries. Walked right out without ordering, disgusting Will not be coming back read more

This review is about the store's policy of not cutting cookies. I took my 3-year-old daughter here after preschool for a treat. She chose a large cookie covered in frosting and sprinkles. We planned to sit outside and eat it, but I needed it cut so she could eat it. I was told it's store policy that they won't cut cookies. Instead, they try to upsell a plastic cookie cutter so you can cut it yourself. I wasn't asking for anything special -- just a basic, zero-cost accommodation that takes a few seconds, from a business that already handles food and clearly has the tools to do it. Refusing to cut the cookie while pushing a plastic add-on prioritizes upsells over customer experience, especially for families with young kids. I walked next door and the neighboring store gave me a plastic knife for free without hesitation. These cookies already cost over $4. I see that someone from the store responds to reviews, so I'd genuinely love to hear the logic behind this policy decision -- specifically how it's justified in a way that isn't rooted in greed. Is it really too much to ask for a cookie to be cut for a 3-year-old? Ridiculous. I won't be returning. read more

This review is fully on the young man who was working this morning, January 27, 2026 at 9:30 AM walked in there was debating whether her to get one or the other cookie so I asked his advice and he just said " I don't know. I don't like these cookies." so making small talk i said well that makes it easy for you to work here. He just looked down and said nothing and then when he handed me my order, I said thank you and he just walked away so whoever it is needs an attitude adjustment!!! Do better young man that attitude will get you no where in life. read more

I've been to crumbl maybe once before. This was my first time coming to the Almaden location and ordering ahead and finding the shop was super convenient. Loved the weeks flavors. I ordered 4 full size and a set of three minis for a total of $34. Now they are pricey but I rarely come in and the sizes make it worth it. The minis are a pretty size for individuals and the full size are prefect to cut up and share for a party or small groups. read more

Thanksgiving week, a week of pies! The oreo pie was our favorite! Some of them had thinner crusts for the amount of pie filling, but all were still very good. Their chocolate mouse was also very tasty! Great addition to the Almaden plaza, but very dangerous! read more

Crumbl - Almaden - Bakeries Near Me - San Jose, California

Yummy! I was so excited to see that Crumbl was coming to the neighborhood. It's always my top pick for desserts when I choose to satisfy my sweet tooth. My daughter and I stopped in to their shiny, new storefront and it was awesome! The kiosk was so easy to use and order, and the employee was super friendly that asked us if we needed any help. We decided to try the mini 3 pack for $10. We went with the snickerdoodle, cinnamon roll, and sugar cookie with a donut decoration. Once we ordered, our name showed on a screen above and we waited in anticipation (since a couple people were before us). The sweet smell of cookies wafted through the store, so we weren't mad about the 10 minute wait. ;) It was actually fun to see the behind the scenes operation in the back with huge tubs full of cookie dough and giant mixers. Thank you Crumbl! The cookies were warm, delicious, and worth every noted calorie. ;) read more

See all

The service is top notch consistent with the amazing delicious enormous cookies. Best tasting cookies hands down. The store is nestled in the corner of the plaza like a hidden treasure. read more

Service was excellent! Food was delicious! Super clean. I would absolutely recommend this location to everyone!

Crumbl never fails with their incredible flavors ! Always get the chocolate chip cookies

Many calories and silly ingredients that I cannot comprehend nor pronounce. But cookie very good. Sometimes I question if they are worth the surplus of calories and chemicals. Other times, I decide that the Dubai chocolate is sooo worth it. - Bob S. (Certified Dubai chocolate lover) read more

Guys I love Crumbl, Review number 17 here, Yes it may be unhealthy but i live myself a good crumbl cookie flavor, all the people here are nice and the cookies always fire 8.5/10 read more

See all

Cookies were delicious, as always. Unfortunately, the ordering process was very frustrating. I needed to change my pickup time, but after two calls and over 30 minutes on hold each time, I was disconnected with no one available to help. I understand things can get busy, but leaving customers without any support is very disappointing. read more

Amazingly unique giant cookies! Only downside is that they don't have seating, so you have to take the cookies away and eat them elsewhere. But sooo worth it! Kids and grandparents alike loved them! Great friendly service. read more

Crumbl - Almaden - Grandparents and grandkids both loved cookies! - Bakeries Near Me - San Jose, California

Great place and even better cookies not to mentee staff at this lovely is a good clean and friendly atmosphere.

This is my first time having underbaked cookies. Actually it might even be raw dough. Very disappointed and might not come back to this location anymore. read more

Delicious , clean and very good service. I go to this place almost every week my kids love them, Every time I get surprised with their quality read more

Always quick friendly service! Quick turnaround time. Flavors are great and always satisfying.

I had no idea about this location but I'm happy to know it's there. Parking can be scarce due to sharing a parking lot with a lot of other business who are busy as well. Super friendly staff, said hi when I walked in. I ordered ahead with the app , checked in with the app and my order was handed to me. Clean store and not too busy! Thanks again! read more

Crumbl - Almaden - Thanksgiving week mini pies all flavors available. - Bakeries Near Me - San Jose, California

great customer service! Cookies are always freshly baked and they are quick and efficient read more

Crumbl - Almaden - Cookie Crumbl cookies - Bakeries Near Me - San Jose, California

This location is not off to a great start with their customer service. I ordered a dozen cookies to be delivered as a gift. The wrong order got delivered and my friend said the frosting on the cookies was stuck to the lid of the box. Apparently Crumbl uses Doordash to make their deliveries. When I called Crumbl to inquire about a refund, the manager was already aware of the delivery mix-up, but nobody attempted to reach out to me to fix the situation. I was told to allow a week for the refund to appear. A week went by and no refund. I called the store again today. I spoke with a different manager (Juan) and he promptly issued the refund while I was on the phone with him which I appreciated. If Crumbl is going to use Doordash to make their deliveries, then they need to improve. I was charged $8.95 delivery fee + I included another $5.00 tip only to have the wrong ordered delivered and manhandled in the process. read more

If you are a veteran or have loved ones who are veterans. DO NOT SUPPORT THIS LOCATION! Bad customer service. Plus the lady did not know I am fluent in Spanish and I caught her in a lie! I am also a business owner and this type of unprofessionalism is unacceptable. read more

This place has turned me back into a Cookie Monster! Lol Their cookies are to die for!

Service & delivery were great! Food arrived on time and it was super yummy. Will be ordering from Almaden Crumbl again

it's the best cookies that I had in my life and the new line up each week hits every week.

Nice new location and good service. I like the late hours as well. I wish the parking was different but it's a central spot. Right near Costco. read more