I highly recommend this location. I Love their cookies. Best location by far!! Service is amazing, very friendly staff. Really nice area clean and calm read more

I get off work at 2;30, by 3:00 this location is usually out of the poular flavors, but the cookies I had so far were good.

Great service and great food. Place is neat and inviting! Definitely coming back to this location.

Their mini chocolate chip cookies are delicious! Service is prompt when you order ahead. Workers are definitely busy inside but they are friendly. It is also nicely lit inside. read more

Cute cookie concept! Lots of parking right in front shared with other businesses. It's right next to California fish grill. You order on their tablet choosing between how many cookies you'd like and which flavors. Super easy in my opinion! You can pay for your order right away, it's contactless and you literally wait for your order to be freshly made. Definitely user friendly even for people who aren't too tech savvy. You can see the staff hard at work rolling cookie dough and making these fun flavors! Clean store, efficient ordering process, and freshly baked cookies. What more can you ask for?! Give it a whirl. read more

Crumbl - Downey - 6/13/23 - Bakeries Near Me - Downey, California

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So good!! I love crumbl cookie! Perfect for the whole family!! My cookie is the cinnamon churro swirl! read more

A grateful patient of mine brought a box for our medical office at MemorialCare. The cookies are so pretty, and they taste as good as they look. These cookies are more buttery than most other cookies. These calories are well spent on these treats. I have to control myself before I consume too many calories, but they are so tempting. read more

Employees are friendly - the store is spotless. Love the mobile ordering. Enjoyed the cookies very much. read more

The cookies were really good.They were warm and fresh.The flavors tasted amazing.The workers were nice and friendly.My order was ready fast.The place was clean.It smelled really good inside.The cookies were big.Everything looked neat. I liked how easy it was to order.The service was good.I would come back again. I recommend this place. read more

Favorite was the strawberry butter cake cookie Any butter cake cookie flavor is elite

Always Fresh, Fun, and Delicious! Crumbl never disappoints! The cookies are always soft, warm, and full of flavor. I love how the menu changes every week -- it keeps things exciting and gives me a reason to come back. The store is always clean, the staff is friendly, and the presentation is perfect every time. Whether you're grabbing a quick treat or gifting a box to someone special, Crumbl is always a hit. Highly recommend! read more

Ordered for pickup between 7-7:30. I got there at 7:40 due to the train having delays after work. I still had to wait 10 minutes in my car AND they messed up my order but I didn't notice until I got home. I ordered 2 of the butter cake which is an extra dollar each but instead got 1 butter cake and 2 lemon ones. It's fine if they ran out but say something AND give me a refund for my $1. It wasn't worth it to head all the way back but I was pissed. The kid who brought my cookies out looked miserable and didn't even say anything like make sure that was my order. Last time I went at least they came out to ask if I wanted a different cookie when they ran out of something. read more

Crumbl - Downey - My order - Bakeries Near Me - Downey, California

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such decadent sweet sugary desserts if i need a good sugar rush i come here! it's very heavy so be ready for the sugar crash that's SO WORTH IT. the store is always clean, smelling delicious, & had fast friendly service! i also love their app. i send cookies to my best friends which are scattered thruout different counties and even states. read more

Crumble is delicious. The service was quick and speedy. 100% recommend to all of my friends

I honestly shouldn't love and visit Crumbl as much as I do...but I can't help it. First and foremost: if you don't like sweet or super sweet, don't buy their cookies. I remember quite a while back when I first saw the buzz about Crumbl, the only way you could find them is by downloading their app. I thought it was just another marketing scheme to make them so evasive to get. Then their storefronts made it closer and closer to where I lived until eventually a Downey location opened. Crumbl cookies are HUGE and high in calories. They're meant to share. You can purchase one of their cute little cutters that will cut their large cookies in 4 equal parts or you can go old school and use your knife at home. What I love most about Crumbl is how they keep one or two staple flavors (usually chocolate chip and classic pink sugar) on their menu and they bring different flavors every week. I love that!!! So dangerous though... Another thing I love about Crumbl is using their app to order ahead. While their Downey location doesn't have curbside pick up enabled, you can walk in and go straight to the pick up counter. You can notify them via the app that you're there and there's no wait for your cookies. Service is good. The people there are hustling and serving up their delicious cookies made fresh. I was a little reluctant to try Crumbl since the reviews were mixed, but I'm so glad I finally did. Crumbl cookies may not be for everyone but we love them! Happy they're in Downey. read more

Decent cookies. When you are craving cookies and don't want to make them yourself these are good. We ordered 3 for delivery and I think $15 for 3 is a little pricey. The cookies are small to share but if you are trying to "be good" and not over indulge they are good size. The snickerdoodle and the funfetti one were good but the chocolate chip one was subpar. We will not be back. read more

Crumbl - Downey - Bakeries Near Me - Downey, California

Store is always clean and fast service cookies are great quality but.....THEY ARE ALWAYS OUT OF COOKIES lol I highly recommend ordering through the app for pick up and view cookie availability read more

Crumbl - Downey - peanut butter cookie - Bakeries Near Me - Downey, California

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Cookies are always fresh, staff is fast and friendly. My order is always ready one time. When I walk it it smells so good that's why I keep coming back all the new flavors are so existing. read more

We love Cookies! They're always fresh, and the customer service is fantastic and fast

This location is always hit and miss. The service is pretty good but the selection of cookies is always inconsistent. They typically run out of the popular cookies and shut off the ability to order for hours. It's a pretty small location so it does get busy and the crowds crowd inside while they wait for cookies. I know everyone here works really hard and they try their best but the turn around time for cookies to be available is usually long. read more

Love coming to this location fresh warm cookies and they taste delicious. Customers service is fast and they give you options of what cookie to get. But overall they all taste good and soft. read more

Crumbl - Downey - Huge cookies and delicious - Bakeries Near Me - Downey, California

Amazing. Love the different flavors each week. The app is easy to use to see what they have available

Friendly, easy to make an online order and did not have to wait long for my pick up order

Always friendly greetings with smiles. The store is always clean and the cookies, cakes & cheesecakes are amazing! Love coming here weekly! read more

Crumbl - Downey - Getting my weekly CRUMBL fix, yum! - Bakeries Near Me - Downey, California

Mikey has a customer service wow great guy te he place was clean and fast service . He greeted my family .

Good customer service. Very clean too! Definitely will be back with the family! The location is great too.

The cookies are 5 stars & a bit pricey. Customer service -10 stars. 1st time and LAST TIME customer. Would it be too much to ask for a friendly Hello or Welcome from the staff? I don't need my ass kissed but some manners from the person taking my $$ would truly be appreciated! Maria(Thursday afternoon) basically ignored me, could have cared less that I was spending MY HARD EARNED $$ in her shop. The other tall blonde lady was not much better. I will never come back! read more

Crumbl - Downey - Chocolate Marshmallow & raspberry swirl - Bakeries Near Me - Downey, California

Did curve side order but had to go inside... a lot ppl waiting for orders.. and yet cashier girl instead of helping she's laughing it up with another employee I'm assuming she's a manager since she had no hat one and rest did.. but props to the guy boxing those cookies trying his best to for fill those orders.. this girl was rude... read more

Crumbl - Downey - Bakeries Near Me - Downey, California

Went and placed an order of a Boston Cream Cookje. It is like a sugar cookie with cream, and thick chocolate. So, it definitely resembles the pie version. I got welcomed in by a member. They said hi to me. It was pretty empty. I was the only one inside minus the workers. It took like ten seconds for my order to packed up after I placed it on their tablet. $5 for a cookies seems a lot, but maybe I'll come back to try different flavors. Parking lot is pretty big. The inside is pretty clean. read more

Crumbl - Downey - Boston Cream Pie - Bakeries Near Me - Downey, California

I love Crumbl and cookies are reasonably priced. I placed my first online order for pick up early morning so I can pick up after work (6pm). I got there and they told me 1 of the cookies I selected was sold out. I assumed since I placed an online order my selection would be reserved? What is the point of placing online orders if we can't even get the cookies we're selecting? She also mentioned it's first come first serve. Makes sense if I had just walked in. The 2 semi sweet chocolate chip cookies I got also looked like the regular chocolate chip so I didn't even enjoy them. The last time I got the. They looked like the photos advertised. read more

Crumbl - Downey - Bakeries Near Me - Downey, California

Best cookies ever ! Great service, freshly baked! A different flavors every week! !!!

Good customers services . Nice and clean the place. Cookies delicious. I recommend this place. read more

Crumbl Cookies in Downey, offers a delightful experience for cookie lovers. It's known for its rotating weekly menu of gourmet cookies, ensuring there's always something new to try. read more

The cookies are good when fresh, but the staff is so rude and clearly miserable working there. This shop is down the street from my house, I come here often and every single time the interactions with the teen staff is unpleasant. It's 5 pm on a Tuesday and they have the lights off tablets off not taking further orders. They need training ASAP. read more

Crumbl - Downey - Customers waiting to purchase. No help. - Bakeries Near Me - Downey, California

I've been here quite a few times, but my most recent experience was awful. I purchased a 6 pack and a mini 3 pack and went in around 1:30 pm. The cookies had MINIMAL toppings compared to the photos on the app. The cookie I wanted to try was only available in mini, which ok fine but again minimal toppings. Lastly, I feel like the cookies are usually pretty similar in size but not this time. The fact I spent so much and tipped but left not too satisfied was unfortunate. read more

Crumbl - Downey - Bakeries Near Me - Downey, California

Cookies are always stale and employees are always rude. Do not recommend this location.

I got here ordered on the app it was super crowded. I was 10th in line then got bumped up to 15 everyone who got here after me seems to be leaving with their cookies before me. I walked in to ask if I was almost next in line and was told I was now #14 after having waited 30 mins. 43 minutes later I finally got my 4 cookie order and was told that the flavors I picked on the app were no longer available. Worst service so far and I'm not one to complain much but not coming back here read more

Crumbl - Downey - After it cleared out and still waiting for our order 42 mins later - Bakeries Near Me - Downey, California

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They never disappoint! The staff gets a 10/10 The ambiance is super chill relax The food is delicious read more

Super nice workers and clean store, quick and reliable service. I've only been a couple times but they never disappoint

The service is great. Employees are kind and explain options. There is a variety of cookies to choose from and the menu changes weekly. The cookies are a good size for the price. We shares a family! There is a good, clean vibe in the store! read more