I was so excited to try this place but unfortunately it was not good. The do not have soft-serve which was the reason why we came here in the first place. We settled for a bubble cone with strawberry ice cream. The cone was almost raw with mochi-like texture but not in a good way and the ice cream had an off putting aftertaste. All went in the trash as it was inedible. The red flag should've been the menu as it includes calamari and garlic fries. Leason learned. read more

Fluffy Bear - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

Fluffy Bear is located in the Ralphs shopping center so parking shouldn't be an issue. There's a few short term parking spots directly in the front. We came on a Friday night, it wasn't too busy. Please note, the sign outside says "Pengo". We wanted to order the soft serve in a taiyaki but they were out of taiyaki. They offer 2 soft serve flavors, one is their flavor of the month. Customer service was fair - they weren't too welcoming nor did they have great vibes. We ordered two soft serves in bubble waffles. It took some time to get our order. I do appreciate the toppings are unlimited. I would recommend having more soft serve flavors. read more

Fluffy Bear - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

Tuesday, October 31, 2023 We got a strawberry snow. Went because they were open "later". It was okay. Not a lot of seating. So many options on what to get. Was not a very clean place. read more

Fluffy Bear - Strawberry snow - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

Service was great they offer quite a lot. Painting boba and ice cream. You really can't go wrong. The ice cream was good too.

It's just alright. If you are looking for frozen yogurt that tastes almost watered down, this is your spot. I was excited to try this, but they only have 2 flavors, neither was what I wanted. I went back when they did have the Matcha flavor and got that, but it was just ok and disappointed my hopes. Atmosphere- it's like a little K-pop mart, with games and bright blue lights, if you have kids, make sure to bring some money for the games, they will want to play them. Overall, I'll skip this place in the future. read more

Fun flavors! I like that there is frozen yogurt here. Tons of options! The black cone shows up in your stool though. Sorry for the TMI. Just don't want anyone to worry!! I would go back! Fun Asian flavors. My partner got ube! read more

Fluffy Bear - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

Unfortunately this was not the experience we expected. Fluffy Bear apparently doesn't exist. They operate under a different name and no longer offer soft serve ice cream. The drinks we tried were not good at all. They lacked flavor and just had an offputting taste altogether. The place looks a little bit rundown and could definitely use a revamp. The drinks need to be completely rethought and spruced up. This area could really use a good Boba place. If the drinks were good, we would've come back as it's right around the corner from us. They seem to have good reviews, possibly because it's right down the street from a high school, but I would not recommend this tea place. The girls at the counter were nice and accommodating. read more

Oh I was really impressed with this place. My son took me to visit one time and they had lots of flavors! it was a great looking place, it was tasty and I definitely would be back. Long lines usually mean something is worth having. read more

We went for an ice cream but they said we don't have ice cream at the moment. It says ice cream shop, what kind of ice cream shop don't have ice cream. It was weird read more

The service here is sub standard. They also have a big sign the says ice cream, but do not have ice cream. Skip this place and go to another dessert shop in the area. read more

This place lowkey a hidden gem, they have really tasty ice cream and fries, which is what we got, and I like how they give free toppings with it. The people working were really nice and although the ambiance was a bit too all over the place for me I really enjoyed the food and would come back if I were in the area. read more

Drove all the way here for soft serve swirl like taro and Oreo. FLUFFY BEAR DOES NOT EXIST. This place has a different name and sells typical scoop of ice cream. Flavors are typical too. Chocolate, vanilla, strawberry etc. Cashier was nice but I drove an hour for nothing. read more

My husband and I came here this evening for some ice cream and the service was SO NICE that I knew I had to leave a Yelp review. Whoever was working around 4:30-5 was so sweet and kind to us, I'm sad I didn't ask for her name to give her the proper shoutout! All the ladies were sweet, but the customer service of the woman in front with the dark hair stood out tremendously! Such a warm and welcoming energy. We just moved to the area and will definitely be visiting again. read more

Fluffy Bear - Vanilla bean ice cream with bubble cone and Oreo. Taro ice cream with bubble cone - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

Austin was amazing!!! he was really sweet! walked in and greeted with a warm welcome!!! i got the iced creme brule w boba and it was really good! my friend got the cookie and cream milkshake and she said it was really good as well! it was super cute inside the store as well! decor made the vibe way higher and happier :) read more

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So we arrived here about 8:00p after eating dinner nearby on a Thursday. This is located in Alicia Town Center at the corner of Alicia Parkway and Paseo de Valencia, where Ralphs is. I was a bit confused as it's called Fluffy Bear on Yelp, but the storefront has a "Pengo Drink Station & Ice Cream" sign (the window has a big "Fluffy Bear" sticker sign). On Pengo's website, it shows as one of Pengo's location, but doesn't say anything about "Fluffy Bear." It's "Pengo x Fluffy Bear" on Instagram, "Fluffy Bear Soft Serve" on Facebook...and who knows what other aliases they go by, lol. Anyhoo, I guess this Pengo location serves soft serve and bing snow, hence, Fluffy Bear? I wasn't feeling the soft serve or bing snow so I opted to get the taro brûlée from the crème brûlée series ($6.95). Hubs got the oreo brûlée ($6.95) with honey boba ($1.00), and everyone else got soft serve ($5.95), with or without a taiyaki cone ($1.99). Not sure if this is the norm, but there were only two flavors of soft serve. Vanilla and flavor of the week, which was mango. One got vanilla, the other got mango, and two got the swirl (both flavors swirled together). The taiyaki was warm and good, as were both soft serve flavors. My taro brûlée was okay. There wasn't a hug difference between the oreo so I initially I thought they mistakenly put boba in the wrong flavor. There were also clumps of heavy cream or something fatty that I'd suck up from time to time, which wasn't pleasant. Service was nice and fairly fast, but not sure if we just came at an off night or what, but I wasn't as impressed as I hoped to be. read more

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Love that we found a local place for bingsu - or I think it's listed on menu as "bing snow" - but basically very fluffy, light and airy shaved ice - definitely distinct from Hawaiian shaved ice that I've had - both amazing in their own ways. Just the right amount of sweetness. Loved the fresh mango! read more

Fluffy Bear - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

This place is so cute! I loved the rainbow hallway!The drinks here are amazing! I tried out the mango madness and was not disappointed. read more

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Damn, I had to go for the Red Velvet Ice Cream. We also stopped here too, after hanging out at the beach today. My first time at Fluffy Bear. Their ice cream is good, and a little on the expensive side. But hey? you are near the beach. It all make sense right? But we enjoyed the Ice cream, and the wonderful service. I will be back for more all summer long. read more

I love this spot! Fluffy Bear is a very cute place with very fun and tasty treats! I got strawberry snow with ice cream, it had chopped strawberries and it was overall very, light and sweet! I also ordered a Pengo drink and those are always the best! There is seating inside and it's located within a plaza, so there's plenty of parking There is cute artwork inside for some insta shoots! read more

Fluffy Bear - Cute fluffy bear! - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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Came here because I am a sucker for photos of delicious looking food or treats... got duped a bit.. there really is no fluffy bear anymore it is inside Pengo and the only Fluffy Bear is a couple of words on the Pengo menu. The photos on Yelp are outdated so be aware that what you see in the photo will not be what you get or what is available the day you go. Parking is easy and the people are nice but be ready for second and third choices because it is very likely your first choice won't be available. read more

So we came looking for Fluffy Bear only to find that it is actually Pengo. I should have read the reviews before hand but got overly excited from the pictures which I now realize are older pictures. The only Fluffy Bear flavors they had for soft serve were matcha and vanilla. We got the vanilla and I will say, it was delicious! Creamy and thick. But is it worth $7? If you add the bubble cone, it's an additional $2. The Pengo Peach it Up (minus chia seeds) was excellent. They add mint to it that makes it refreshing. I'd definitely get this one again. read more

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We were a little disappointed. The fish shaped cone was the best part. The vanilla ice cream was okay. The taro ice cream was disappointing- weird after taste. The puffle cone was a great idea, but not great. I have had better puffles. Service was good and fast. read more

Do not order the ice cream in a cup. They give so little and looking at the other reviews they give more when you get a cone. But honestly, you shouldn't even get ice cream from here. The quality is like buffet ice cream but for $7-8. The garlics fries. I'm speechless. Actually the worst thing I put in my mouth. I don't mean to be a Karen but the texture was so hard and literally cardboard is the best word to describe them. The garlic flavor was too strong and I could taste raw garlic bits. read more

The place is a bit hard to notice, it's next to a water station on the side of Ralph, their sign isnt very visible. They didn't have taro today, I ordered the passion fruit with guava which tasted fresh, more of a sherbet than Ice cream, and the 2.99 bubble waffle cone wasn't made all the way crispy. I was a bit disappointed. read more

Unfortunately I've had much better boba. Maybe it was just what I got but it tasted very watered down. Only good parts was the Oreo bits and cream brûlée but there was very little of that. Pretty disappointing tbh because it looked so yummy. read more

Fluffy Bear - Thai tea brûlée 2/10 - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

IMPECCABLE IMPECCABLE Literally the best place for a little pick me up moment!! I GOT THE STRAWBERRRYYYYYY SNOWWWW AND I DIED AFTERR!! SOOOOO YUMMYY The whip on top was so good, I am not sure if it is homemade but a MUST! The strawberries on top were so fresh and sweet!! I truly recommend this place!! It wasn't too sweet or heavy for me! I had dinner before stopping here with friends and I finished mine!! IT WAS THAT DELICIOUS!!! The mango tamarino was ALSO the right choice!! I love chamoy and it had all of what I needed!! The staff was so sweet and gave us recommendations which made our experience 100 times better! Give it a try you won't regret it!! read more

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It gets a little confusing to find Fluffy Bear because it's within Pengo, which is a known boba place. The pengo drinks were great, but the soft serve and shaved snow were just okay. We ordered the taro snow, but it didn't have much flavor except for when you ate it with the condensed milk or the vanilla soft serve at the bottom (soft serve was extra). Other than the cute presentation, there are other places to get shaved snow. The workers were nice and friendly, though! And the place itself was vibrant and colorful, so a great place to take some Instagram pics. read more

Fluffy Bear - Taro snow - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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Fluffy Bear is an extremely cute dessert shop that serves not only soft serve with unlimited toppings, but also shaved ice, floats, and lattes! The interior is so aesthetic and they have many cute decorations put up. I ordered a taro soft serve on a cinnamon cone with fruity pebbles and a strawberry wafer for my toppings. The size of the ice cream and cone are so big and generous! The taro flavor was pretty good although it got a bit too sweet for me towards the end since there was so much soft serve. I loved the cinnamon cone because the flavor was so good with the texture of a waffle cone. It's definitely a good bang for your buck considering it's only ~$5 for a generous portion of soft serve and unlimited toppings from gummy bears to a roasted marshmallow! My friends got the marshmallow topping and it was torched fresh on a stick! Overall a super cute spot if you're craving something sweet! They even have tiramisu and macarons! Definitely check them out! read more

Fluffy Bear - Taro soft serve with cinnamon cone - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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Friendly staff, allows sampling if you try it outside. Had the taro and sesame swirl. Quite nice, especially with the free toppings that offer a nice crunch. Some flavors are seasonal so don't be disappointed if you miss it. I'd say one is good to share, depending on how ravenous you are. read more

Fluffy Bear - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

First time It's always exciting to try new places close to home. We came to Fluffy Bear with a craving for soft serve. I was pleasantly happy to see a non-dairy item on the menu. I ordered: Raspberry Sorbet And Vanilla on a Charcoal Cone Total: $10.00 The Charcoal cone tastes like sugar cone. Service was great. read more

Fluffy Bear - Non dairy - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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Cute little place in Laguna Hills. Took my sister a couple months ago it was good. The price of the ice cream is about the same as any specialty ice cream shop. So many different flavors to choose from, to create swirls (1/2&1/2) or a full on flavor. BUTTT there is the option of unlimited toppings which makes everything worth it price wise AND the different flavors for cones. ($5.25 for the cone / $4.75 for the cup) I am giving it 4 stars because my sister did go back about a week ago and the individual at the register said the system was being slow. After swiping the card more than once, it charged my sister twice for one milkshake and she only discovered this later on in the day. Would go again, as the ice cream was good!! read more

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I always have to have some kind of dessert before heading back to San Diego from OC. This place was on the way home, so we made a quick pitstop. I decided to get the soft serve swirl with cookies and cream and vanilla bean and added a milk tea ice bear, boba, and Oreo shavings. My hubby got a cookies and cream soft serve in a charcoal cone, with cereal toppings. They swirl the ice cream very nicely and the bear ice was a cute touch. I enjoyed this dessert, but it did become a little too sweet at the end. Overall, a nice place to get your sweet tooth fix. read more

Fluffy Bear - Cookies and cream soft serve in a charcoal cone and cereal toppings. - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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The atmosphere of this place is nicely decorated, although some tables felt a bit crammed. The customer service was okay; when I mentioned it was my first time, the cashier could have explained the menu. The drinks were really good, the milkshake was tasty, and the ice cream was okay. Since we didn't try any food, I can't comment on that, but overall, it was a good experience. read more

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I was confused when I got here because the store name was something other than Fluffy Bear. I was also confused by the sign for ice cream flavors. The two flavors were white and purple. The cashier told me the purple one was actually matcha, which was what I came for. I asked for the matcha swirl with a matcha waffle cone. After I paid for my order, they told me that they don't have the matcha waffle cone and that I needed to pick something else. I chose the normal waffle cone instead. As I unwrapped the paper attached to the cone, some of the paper became stuck on the cone and I had to throw away the parts with the paper stuck to it. The ice cream was good and I liked that there was wifi. read more

Love this place! I know it as Pengo though. You can tell that the owners take pride in creating a unique experience. From the artistic drinks and food to the playful and vibrant ambiance, you could tell much thought was put into it. When we were there, you could paint ceramics while you dined. We didn't partake, but what a great idea! Our family has had most of the drinks there. read more

Great dessert place! Milk tea was delicious and shave ice is refreshing but not too sweet. Highly recommended. I will be visiting Fluffy Bear often! read more

Fluffy Bear - House Fluffy's Special Milk Tea - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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Came by here today to get some boba after a hike in the area. Was decent! Ordered 1) jasmine milk tea with honey boba 2) vanilla bean & cookies cream swirl on a red velvet cone. Unlimited toppings however much can fit in the cone or cup. Seating only available outside. read more

Fluffy Bear - Jasmine milk tea with boba - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

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This place is so cute !! The aesthetic is out of this world. Definitely recommend and their staff radiate good vibes. They love jamming to the music they play and you can feel the energy! I enjoyed their ice cream and it kind of reminds me of Somi Somi. Not only is it aesthetically pleasing, the flavors are unique and delicious. I recommend the taro and my friend loves the charcoal. The parking lot was not too bad and it is located within a plaza near other stores. Definitely a family friendly environment and would come back! read more

Fluffy Bear - Taro swirl - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

So yummy and adorable. Kids & husband enjoy it so much! I was able to get a coffee because ice cream is a bit too heavy for my tummy. The girls were amazing a bit busy not a long wait time. read more

Fluffy Bear - Fish cones & Coffee - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California

This location is a Pengo Boba place, at first it was hard to notice when looking for it in the shopping center of Ralphs. Once we saw inside, we knew we were in the right place. It was cute inside and had a wall we definitely took pictures of our boba with. The team was really helpful in letting us know the flavors that they were out of for that day but that didn't stop us. I got just a standard milk tea with tapioca boba and my friend got a taro tea. Both were really good and we're glad we stopped by. read more

Fluffy Bear - Ice Cream & Frozen Yogurt Near Me - Laguna Hills, California