Terrible customer service, they do not accommodate COVID high risk individuals and pretend like they understand or can relate to you. They do not inform you about their updated information and don't call you to tell you that they are open during COVID but take your money regardless. The owner was incredibly rude and told me I should be checking Instagram. However, I do not have an Instagram therefore I have no way of knowing their policies. Yes, I've called before during business hours and no one answered. I definitely do not recommend this business especially because of how rude the owner was and hung up the phone in the middle of my sentence. And for the record their services don't actually work. It's just another way of them scamming you for money. I hope they enjoy taking peoples money without remorse. read more

I highly recommend Vic and his team. I've been going here for about a year now and his team never ceases to amaze me on their amazing customer service! I came to the cryospot with a shoulder injury. Through a treatment plan they not only helped me with my shoulder injury I also was able to overcome a long-term chronic ankle injury as well. I not only utilize cryotherapy for injuries but I also do it as a proactive treatment now. I also get spot treatment therapy for any post surgery scar treatment as well. I love their "cryo-facial" which is perfect before any events or if you are having pain with cystic acne. Their customer service cannot compare to the rest and I am thankful to be able to always count on them when I have destroyed my muscles and In a work out or just need to unwind! Thank you for all that you do! read more

I just started at CryoSpot about a week ago. I'd been working out quite a bit and training for my first Spartan Race. My body was pretty beat up when I decided to give cryotherapy a try. I'd seen my doctor who'd explained my aches and pains as symptoms of overuse rather than injury. I was suffering from excruciating back pain at my first visit as well as strain in my right forearm. I did compression therapy followed by full body cryotherapy and felt immediate increased mobility. The severe pain I arrived with became a dull pain and less sharp. I did spot therapy after on the area of my back that was most affected. I went home and took the best three hour nap ever. That's one of the benefits of cryotherapy as well. I felt even more relief in both my back and arm when I woke up. Even after taking such a long midday nap, I fell asleep effortlessly that night and slept the entire night through. When I woke up the next morning my back pain was gone. Not just better but completely gone! I went in Monday for post race therapy with pain in my left calf. Bearing weight on it hurt. After another cryotherapy and compression session I was able to run four miles on Tuesday. I'm a skeptic on many things. I only decided to finally try cryo because of the amount of back pain I was in just mere days before my first Spartan. It was the best decision ever. Cryospot visits are now a must as I start training for my next event or just when I'm tired and now I need a good night's rest. read more

Went there for a treatment and met the owner Vic he was amazing. He showed us all around the area and educated us about the different services he has. It's clean place. I totally recommend it and I'm going back again for more treatments read more

I heard about Cryospot from a friend. I was nursing an ankle injury and my friend told me to tryout CryoSpot so it could accelerate the recovery. I was reluctant at first and started researching the therapy. That's when I saw the benefits of it and try it out. I went and the staff were professional and courteous and gave me a tour of the facility and all the treatments that they offer. It was was great to know all the services and treatments that they offer. So I bought one of their packages and have not regret it. I actually became a regular and have tried various of their treatments. They are all well worth it. It definitely help with my ankle injury among other things. I highly recommend that you try them out. You will love it. read more

My fiancé and I were looking for looking for some solutions to soothe sore muscles from trying to be fit and slim down for our wedding. Working from home also contributed to alot of backpain and not enough blood circulation even though normal excerise (when I'm at home I have a bad habit of sitting on my calves so its often swollen and feeling of tightness) We found Cryospot and Vic was amazing enough to give us a full tour and very throughly explain each benefit with scientific facts, no b.s -- we often get marketing or salesy words that contradicts (we did a ton of research prior) Vic was honest and educated us on best practices and authentically just wants the best for you. We did the the cryotherapy chamber and tried out the sauana. It's differently helped with my sore areas and especially with my calves that have been sore for a number of years. It's definitely a great experience and worth the price! read more

Thank you Vic and Aida for taking such great care of all of my aches and pains. From the cryo chamber to compression therapy I always leave feeling refreshed and ready to hit it hard all over again. The space is clean and relaxing and the staff are knowledgeable. They are always ready to answer questions and cater treatments to my specific needs. read more

Came in here a little scared since I have been reading about the freezing temperatures that I am not a fan of. I decided to finally visit since I was really sore from working out. I was greeted nicely and was given the tour and breakdown of how the machine works and how my body will feel during the session. I changed into my robe, socks and slip on sandals. You get in the cryo chamber and toss the robe once the treatment starts. The 3 mins goes by fast! The hardest part was the last 30 seconds since my brain was excited to get out! Your legs will look red due to the freezing temperatures but it is worth it! I went to bed peacefully that night and the tightness from my sore muscles felt tolerable. I suggest you try cryotherapy if you are in search for healing your muscles. read more

So far, so good. Decided to check this place out. Staff is super informative and very friendly. Especially if you're nervous entering the chamber, they'll keep you distracted... Greatly appreciate them for everything they've done on my first visit. Can't wait to go back. read more

Great experience! Super friendly staff. This really helped my back spasms to abate. The three minute Cryo was intense, but the staff give you tips on how to power through. read more

Came in this morning on a Monday, not busy at all! It's not necessary to make an appointment because they are happy to accept walk-ins! They offer full body cryo, compression, and facial therapy. If you're new to cryotherapy, it's basically ice pack on steroids. It's meant to increase blood flow, induce happy endorphins, and increase healing. You can read more info on the website. I've been to a couple other locations before coming here, but Cryospot is my favorite! Customer service goes above and beyond the basic greeting "hello, how's your day going?" They actually learn your name and get to know you (even if its just during one session.) Kyle at the front desk was welcoming. Aida was very helpful and informative with showing me around and welcoming me into the cryospot family. They also have great prices and packages and when you pre purchase sessions in advance, they never expire! Also, you can use your paid sessions with other people like a friend or significant other to introduce them to cryotherapy. Ive been doing a few sessions prior to coming here and every time I opt for the coldest temp and for the maximum time, which is 3 minutes. I love it! It helps with my backaches and soreness. It's great for athletes and for everyday Janes like me. The facial is also a great feature they offer here that helps reduce redness, acne bacteria, tightening, etc. Depending on what promotions they have currently, they might allow a quick intro to a facial to try it. I definitely bought a package! Anyway, I ended up leaving here buying a package for cryo, compression, AND facial! Oh, and don't buy the groupon!!! They offer the same amount of sessions for $100, which is a better deal than what groupon has. Apparently the groupon offer is old and none of the groupon representatives are willing to return contact to the business for any changes. If you decide to try Cryospot because you read my review, please let them know I sent ya! You won't regret it! :) read more

I'm in the HR world and work long hours, sit all day, input tons of data, look at two computer screens, and I'm in multiple meetings. Just a little background about my work life. I have been dealing with lots of neck, shoulders, shoulder blades, upper/lower arm, and hand pain. I thought, why not give this place a try? I had heard about all the wonderful benefits Cryotherapy provides and quite frankly, it makes sense. An extremely knowledgeable and kind gentleman named Kyle showed me around and gave me a little more information on Cryotherapy including all the benefits. He asked me what exactly I was experiencing and recommended me the Theragun to relieve stress on my shoulders and shoulder blades and the Cryo chamber. Once I completed both the Theragun and the Cryo chamber, I felt a huge relieve. I was ready to go home and sleep like a baby. No words can ever express how much CryoSpot helped me and Kyle for listening to everything I was experiencing. When you deal with pain everyday, it can drain you and put you in a different mindset. CryoSpot, Kyle, and the rest of the team are exceedingly kind and wonderful. If you are dealing with any pain/swelling or just want to experience Cryotheraphy, I 100% recommend this place. You feel the care and love. read more

Cryotherapy? Your first thought might be, so is this where they're keeping the body of Walt Disney, and I'm not sure if I'm ready to be frozen and thaw'd out some time in the future just yet. Well let those thoughts go, neither of those things have any validity here. I've been doing cryotherapy for some time now, as fitness has plagued me with injuries over time. And if the injuries are muscle related, my first stop will always be do to some cryo. The great thing about Cryospot is it's hands down the cheapest place to go in OC, which means you can go more often. I can compare it to driving a high performance vehicle, lots of wear means you need to service it often, same goes for yourself. If you're constantly putting your body through strenuous activity, why not put it through some maintenance? The people at Cryospot are informative about cryotherapy if you're not already in the know, so they'll be able to shed some light on all the great benefits it can give you. And the place has a private little dressing room area so you're not walking around in your underwear for everyone to see. If you've been thinking about trying Cryotherapy, this is def the place to go for your first time. They're always offering awesome deals, and it's by far the cheapest place, so why not give it a shot? Trust me, you'll feel amazing after you do. read more

I'm currently doing a 20 in 42 challenge. When they came into our gym to pitch the benefits, it sounded too good to be true. I was so sore that even if it worked just a little but, it would have been worth it. I waited until my third session before reviewing them. So here it is: For me, the soreness is gone if not almost immediately then certainly after my first restful sleep. After my third session I almost fell asleep in their lobby waiting for my spot treatment. That's how relaxed I felt. That night I slept like a baby (even dreamed I was flying dragons)... Soreness free! Spot treatments you say? Yes, I suffer from sciatica. The spot treatment has been the most efficient treatment next to my masseuse's magic hands. The relief for me lasts anywhere from 3-5 days. BUT when I combine both... That leads to the most pain free full weeks of my life. Oh and BTW, this 800 calories per session must be true. I've noticed better results on weigh-in days when I've had a few sessions that week. Hope this helps. read more

Went here for the first time today and omgoodness I already notice a difference within a few hours!! The staff is so friendly and knowledgeable. The area is clean and and they have a lot of accommodations. I did the chamber and compression and it really does make a difference within the body! I can't wait to go back again and feel even better! The chamber is very very cold but the staff is accommodating to everyone even a new comer like myself! read more

So I've had pretty bad pain in my knees for a few weeks and it's been preventing me from doing lunges, squats and running. I was actually pretty hesitant about coming here but I am sooo glad I did. I feel so much better and the pain is gone!! Not to mention I got a complimentary spot treatment on my knees and facial . The guys here are amazing!! So knowledgeable and super nice. I'm coming here again in a few days! read more

CryoSpot - Yikes.. they weren't kidding when they said it was cold . - Cryotherapy Near Me - Santa Ana, California

At first I was skeptical but after reading if how it works, I gave it a try. I was greeted by Vic who is one of the owners and he explained how it all works and the benefits. You sign your waver and then strip down into your underwear or whatever. You wear gloves and keep your socks on to avoid freezing. They also provide slippers to prevent your toes from freezing. All is provided and you don't need to bring anything. I jump in and was cold. My first session was 2:30 min and didn't feel it immediately but everyone is different. I did notice my lower back did feel much better later on and arthritis in my knees was not as bad anymore. For my second session I came in with much more pain and a slight hangover. Lasted 3 min this time and hangover was pretty much gone after along with stiffness in my forearm and lower back. If you are curious of the treatment, I'd recommend it at least once. Then you can decide from there. I'll definitely be getting more sessions. read more

Tried whole body cryotherapy for the first time and had a great experience! Everyone is so welcoming and kind here. There are so many therapies offered here and I want to try them all! read more

My first time, and I must say, I love it....Feels like I am walking on air after,, and my muscle and joints feels amazing and I am glad that i was talk into doing this Cryospot. Very friendly staffs and amazing people. Thanks again to Vic Misa for a treatment i really need. Well, be back for sure. read more

CryoSpot - Amazing, feels like I am walking on air. - Cryotherapy Near Me - Santa Ana, California

Cryotherapy has helped me with my tendinitis on my wrist. Before cryotherapy I wasn't even able to really move my wrist without any pain. I'm so happy I came here. I liked it so much that I bought a package at such a great deal. All the staff is extremely friendly and are willing to help you. read more

CryoSpot is wonderful full-service recovery clinic. They have a wide array of therapies and a knowledgeable, committed staff. I recently had a cryotherapy treatment along with Theragun and compression sessions. All three services delivered results that exceeded my expectations. I'm going back soon for more cryo, an IV, and a sit in the IRA sauna. I really couldn't be more pleased with CryoSpot and highly recommend them! read more

First time for me, I was recommended by a few friends who use this kind of therapy from training/sports. I don't beat up my body as much as those guys, unless you consider extreme eating a sport, however I had some aches and pains from working out the day before, and I also suffer from some arthritis. Vic set me up and went over the whole procedure. He was extremely thorough and spent time explaining the benefits of this kind of therapy. Think ice bath but being able to take care of it in 3 minutes instead of sitting in a tub for a long time. Stripped down to gloves, socks, and rubber shoes I went in to the chamber. It felt really refreshing. 3 minutes went by fairly fast. Stepping out of it, the initial feeling was interesting. Maybe the rush of blood shooting back in to your body, but I felt pretty good. Didn't feel the aches and pains, probably because my body was still a bit numb. Felt pretty good afterwards as well. This supposedly helps with anxiety and sleep, which I definitely have trouble with waking up every two hours every night. We'll see how this works tonight, but I'll definitely be back to try a few more sessions. Especially during my next arthritis flare up. read more

After I heard that cryotherapy helps with anxiety I couldn't wait to come give it a try. I'm I glad I came to Cryospot! Their business is in a nice location in Fountain Valley, it's very clean, had my own little private dressing room, and both Vic and Aida were full of useful information for this first timer. For the first 30 seconds I was very nervous but Vic and Aida talked me through the session and helped keep me calm. After the session I felt invigorated and euphoric. That night I got some really good deep sleep that my body so needed. Cryo helps with anxiety, inability to sleep, and rids your body of harmful toxins. Both my friend and I (who joined me for her first time as well) purchased a package and I can't wait for my next session! read more

CryoSpot - My first session! - Cryotherapy Near Me - Santa Ana, California

I plan on updating this review once I have completed a full 7-10 sessions for my injury, which was the duration suggested by the team as CS. Thus far I have visited approx. 4x and I simply wanted to write a high-level review on their amazing customer service. Truly - this family owned business is phenomenal. I came in a bit skeptical but per the recommendation of a good friend who does this service in another county and raved about the outcome for her injuries; I decided to try it out. The yelp reviews are what encouraged my visit and the customers who were waiting for their services with me, only had positive results to share, making me feel more at ease. My injury is on the mend but I am not clear on what true results I will achieve at this stage but once I complete the recommended cycle I will have more impartial feedback to disseminate. The full-body session is of course cold but the great thing is that the practitioners talk you through the process and adjust to your individual needs therefore there is truly no need for concern as long as you meet the minimum requirements outlined by the waiver. If you are pain and in need of a healing accelerator I say give it a shot or at least give them a call to chat about the process and the potential benefits. read more

First, I am going to start off with, I highly recommend going to CryoSpot! I have worked in customer service for 10 years and I must say Aida definitely delivered the best customer service I have ever received. Next, I was recently diagnosed with Fibromyalgia and I felt relieved because finally someone was able to tell me what's wrong. I have been in pain and have suffered for a long time as well as suffering from hemiplegic migraines. I am always in pain, stressed, tense and scared because I don't know how I am going to feel everyday. Needless to say my mom heard about CryoSpot and was adamant that we go. I entered CryoSpot not really knowing what to expect. The staff is absolutely amazing, welcoming, and making sure that you feel comfortable. I received the Whole Body Cryotherapy and the facial treatment and must say that I am finally not in so much pain. I woke up this morning with my body in pain and a migraine. I walked out of CryoSpot with minimal body pain, relaxed, and no migraine. I am definitely going back as often as I can. I would prefer cryotherapy over pain medication any day. Finally, Aida, thank you for making my first experience such an amazing one. read more

I had no idea what cryotherapy was until I came in today with a friend. Vic is very informative on all the products and services they provide. My friend and I were educated on the benefits we can receive from every service. Never have I ever received this type of customer service!!! :) Not only was I impressed and even more so excited of what they do here but Vic went above and beyond the expectations I thought we were going to receive. I am so glad I came in!!! :) Definitely an experience I will never forget!!! read more

CryoSpot - Best feeling everrrr. This is my friend Ro, she loves it!!! - Cryotherapy Near Me - Santa Ana, California

I seriously can't recommend this place enough for any and all recovery needs. They have the best of the best and everything needed for optimum performance and overall well-being. Can't say enough great things about the staff as well, especially Vic who has been a major stepping stone during my time here. Overall -- everyone here is super friendly, extremely accommodating and very easy to work with. I feel trusted knowing I'm in good hands. read more

FANTASTIC Cryo Therapy facility. Staff AND owners are very helpful and service oriented. They have a full assortment of services for both males and females. A must go to spot if your looking for a Cryo Chamber along with other treatments, clean and service oriented. read more

I had a wonderful experience here, Aida helped me out and walked me through the process. She is so awesome. Most certainly interested in coming back for more treatment to relieve my pain from a recent car accident. Update : came back for more. I feel great after my sessions. This time I got to try compression therapy after my cryo session. It was intense. But I bet I'll feel great tomorrow! I really enjoy the cryo here, helps soooo much with my inflammation read more

When I first visited Cryospot, I was greeted by Vic who gave me a quick tour of the facilities... no question was to complicated for him, no question too silly...a "salt of the earth" type person... he took the time to answer all questions sincerely and came from a good place.... Ie: what's best for me...I found him to be very engaging, knowledgeable, comical, warm, and importantly, always doing what's best for his clients.... Since then I have been coming regularly, and the place is always uber clean and safe.... In fact, if you forget to put on your rubber gloves prior to Whole Body Cryo ("WBC") they will certainly remind you..lol... I have brought a few friends here and they all love it! The Cryo facials, sauna, and Cryosculpting I have found to be spot on!! Kyle and staff are amazing! Well worth it!! read more

Second time here at CryoSpot. Vic, the owner, is super friendly and helpful, making sure I'm aware of what's happening and giving me information. I came here because two friends had come here, and I had always been interested. I am an ultra marathoner and lately have had some Achilles pain after my last 100k. After the first visit, pain was almost entirely gone. I returned today for the second time to see if I can get rid of it completely so that I can run again this weekend. I have a 100miler coming up in less than 4 weeks, and I really want and need to be as healthy as I can possibly be for the race. Every one here has been extremely nice and helpful! read more

Tried cryo therapy out for the first time and loved it Staff is awesome so helpful and so nice read more

Love this place. Just signed up for the 3 month unlimited. I have been going everyday roaring through all the great services they provided Pros - clean -friendly staff - I am starting to reap benefits of the treatments - a bunch of treatment options - free water with infrared therapy [ it gets pretty warm in there haha!] - unlimited is a little steep... they should have 3xs a week for 150! I'd sign up for a year if they had this. $250 is too much read more

Initially brought my son in after he had a muscle strain from throwing/baseball. Brought him in on a Monday and found ourselves back on Wednesday and I decided on treatment as well. The staff is absolutely wonderful. Cassie, Vic and Connie went above and beyond in customer service- true class acts. I walked in stiff, sore and with headache. Left feeling amazing and NO headache. I'm not one to write reviews; however, Cryospot, their staff and all their services are incredible. 10/10 recommend!!! read more

CryoSpot is awesome! I love their facility. They absolutely go above and beyond to make you feel comfortable and well educated on the benefits of all of their services. My recovery for all inflammation from excessive workouts was instant, and was almost too good to be true. Would definitely recommend CryoSpot to my friends and family! read more

Just came to new location on Tuesday and wow its gorgeous. The staff are knowledgeable and super friendly! Aida even remembered me and my family from over a year ago!! I forgot how awesome the spot therapy is. I brought my son, who has sore muscles from dance with me today. Works wonders. read more

My friend has been raving about his cryotherapy sessions so I've been dying to try it out. I am definitely impressed. Came in with aches and pains a throbbing headache that I've had for almost a week. The treatment itself is 3 minutes long, I definitely felt lighter and my aches and pains were minimized. Afterwards, I did the facial which lasted 8 minutes and it also included a scalp treatment which made my headache go away. I highly recommend you come in and see for yourself. Vic the owner and his staff are very nice and knowledgeable. They are open 7 days a week but, keep in mind that they do close everyday between 2pm to 4pm for maintenance. Thanks Vic & Aida! I will definitely be returning soon! read more

After leaving my chiropractors office for a lower back injury... I was very skeptical about getting cryotherapy. When I arrived to Cryospot, I was greeted Vic and his awesome staff that really put me at ease. I was worried I was wasting my time and money for a lower back problem I've had to deal with for years but the pain was too much not to try. Vic was able to explain thoroughly what the benefits were and what the experience would be like. I was able to go into the chamber with confidence after he explained everything. It was about 3 minutes long and was a pain free experience(it was cold but a lot more bareable than what you would imagine - 250 degrees would feel like). Immediately after stepping out, I felt a tingling sensation throughout my body as it started to warm itself back up. I was able to function normally within a couple minutes after the session. One note that flew over my head when Vic was explaining the benefits... He said "you'll rest well tonight! ". I went home to sleep later that evening without thinking much about it but after I wokeup in the morning, I felt like I came out of hibernation. No joke. Hands down the best sleep I've had in a very long time. My back pain has subsided since my first treatment and ive been there 2 times since. I do not plan on stopping anytime soon. I'm so thankful for the benefits this treatment has provided for my injuries. I can honestly say the quality of my life has gone up. Thank you Cryospot!!!!!!! read more

highly recommend Let me start off by saying customer service was great!!! I felt as though they treated my daughter and I as if we were family... I had a cryoFacial and immediately I was able to see some results My daughter had cryo therapy and a cryoFacial and although she said it was freezing she loved the therapy. Her knee and shoulder was hurting her and she says it feels so much better. As for the cryoFacial she said it felt amazing They also offer a ton of awesome packages that I happened to take advantage of read more

Love this place. Everyone is very sweet and professional. My friend recommended I try this to help with my Rheumatoid Arthritis and it works!! I felt that I could run like Forrest Gump after my treatment. My knee pain was gone. All my joints felt refreshed and pain free. I feel better and better the more treatments I do. read more