I want to share about my experience with Crystal. This is the first time for me to do my nails here. They are unique in their work. I am very happy with my nails. Thanks Crystal. read more

They did a good job but they kept bringing up giving a tip it made me not even want to give one. Even when I was on the phone she was asking me who about the tip. So rude. Made me uncomfortable and felt forced. But they are nice and do pretty well it is a decent size and they give you small massage at the end of service. read more

I've been going here for years but today is the day I will stop going . The head person Helen does not listen to me when I say do not cut my nails. She stated my nails were broken only two so she had to cut the rest. It takes a long time for me to grow my nails out and I was very happy that they grew and she just cut them without honoring my say so. I am not happy nor pleased with the service and unfortunately today will be the last day I come here read more

I went here for the first time on Mothers Day. I picked Crystal after reading Yelp reviews & I was not disappointed. This place is a gem. Very friendly & customer-service oriented. I've never had such a nice, long, relaxing pedi before. They didn't just rush through to get you in & out. The leg massage was great! They used heated towels and hot stones and hands to really massage legs and feet. Not just a quick once over, but enough to really feel relaxed. I had Zaya & she was really sweet & friendly. She took great care with each step of the pedi. They also use a paraffin wrap to soften your feet & a really nice shoulder massage at the end. I will definitely be back & wont hesitate to recommend to others! read more

There was a woman that paid for her nails but gave no tip. Of course the owner ran after her and asked her why not tip. (Very Tacky) The customer told her she didn't have the money. So next time. They went over that repeatedly. Then the owner came in and kept saying to everyone, she said next time, next time pat tip. Like it was a joke! But tips are not to be expected!!! Pay your staff more. It's a gratuity not an obligation. Europeans include it in the bill. So no misunderstanding but this is America. That is a poor business practice. Smh read more

Horrible service bad attitudes would not recommend. They are very short with customers and have an all around terrible attitude. I was a first time customer and will NEVER BE BACK. read more

Three words: Hot stone massage. Comes with the pedicure! Awesome. And parafin for my heels. So much better and more attentive than my regular place! This is my new salon. read more

This place was wonderful!! Mani-pedis were $40 and they include hot stone massage, back massage, and parrafin wax on both hands and feet. Excellent service, they took the time to learn my name. I will definitely be coming back. They even gave me a little Christmas gift to take home :) read more

Majorly regret coming here. Very unsanitary. Came for a pedicure, the tubs don't even have liners and they don't use fresh tools, pumice, nothing. The tools don't even look clean, let alone sanitized. I asked her to use fresh pumice and she said ok, but she didn't. She went off to the side to pretend to get a fresh one but she clearly brought another old one. I do not appreciate being lied to. The pumices look SO old I cannot even describe it. Towards the end she put cold wet towels on my toes and legs. Felt disgusting. Looking at other yelp reviews I saw the other one where the woman said she got a toe fungus after coming here. I am horrified and am going home to do a long vinegar and listerine foot soak and hope to god I don't catch something nasty. Ugh. To top it off the pedicure is hideous. read more

This is a nail salon that really understands service. Everyone that works here also really great manners. I had a wonderful spa pedicure and will definitely be coming back. read more

Nice nail salon - good manicures and friendly staff. Had a vinylux manicure recently and it turned out great. I loved that a paraffin hand treatment, lotion hand massage and shoulder massage are included. I will definitely return! read more

I echo the other very positive reviews about Crystal Nails. The new owner Helen was at 675-NAIL for years, and was always booked solid - she is so good! She has now opened her own shop, and put together a wonderful group of manicurists who really know what they are doing. Justin is still there, I think he is the brother of the previous owner, and has quite a following of loyal customers like Helen. The prices are indeed very reasonable, they are now open on Sunday which is terrific, and it is a warm and friendly place. If you go back a second time they most likely will greet you by name. Yes there is coffee, candy and pretzels always available, and new pedicure chairs with a great massage. I highly recommend Crystal Nails, just west of Crawford on Oakton. I go every week, try it! read more

Best of the best!!! Recommend mani and pedi, best pedicure for sure! Always extremely sweet and talented staff.

Had a very good experience. It did take over an hour but I had the time and they asked if I wanted to start my no chip at the pedicure chair, but I said no thanks. The hot stone leg and foot massage was amazing!!! My no chip was great and has lasted a long time. read more

Great Perfection to detail, Amazing hand & feet massages & beautiful nails....Mon-Wed pricing is great. Happy Thanksgiving everyone!

Excellent nail spa! My hands and feet are always super soft when I leave this place. Zaya does an amazing and detailed job everytime I see her. This place has honey and milk deep conditioning treatment and they take their time on your massage, they never rush you. I love this place because they go above and beyond for your mani and pedicure. Always with a smile on their faces. I'm glad I found this cozy little spot. read more

The most thorough, cheapest, best pedicure I've gotten in my life! Hot stone massage included, lower leg massage & scrub included if desired! Weekdays specials for mani & pedis Looks like a basic little shop from the road but amazing! read more

Great service! Definitely recommend Lisa and Sue for your next service. Always get the no chip and recommend getting from here.

I just had a great nail experience at Crystal Nails. I went for a mani/pedi and was seen by Helen (the owner). She is super friendly and warm. The place is immaculate and the service was excellent. This was my first time there and I went because of some of the other Yelp reviews. I was not disappointed. She said she used to work at 675 Nails on Dempster for 9 years before buying this nail shop. I will definitely go back again!! No complaints!! TODAY WAS THE FIRST TIME THEY WERE OPEN ON SUNDAYS. From now on they will be open on Sundays from 11-5. Also, I got a great mini massage after my manicure and another one at the drying station!! read more

Awe. Some. Massage chairs, hot stone massage, scrub, professional and relaxing. Clean space, great ambience and friendly atmosphere. Something special when they call you by your name. Appropriate pricing and worth the $. Punch card, $10 off after tenth visit. Love it. I found my new place! read more

I came here for a basic pedicure and Noori really took care of me! Hot stone, paraffin wax and the best foot massage! This place is my new go to for mani and pedi! LOVED IT! read more

Although the massage was nice, my girlfriend's and my 'no-chip' manicure were peeling up after 2 days! This was very dissapointing, as we had paid full price and expected a good quality outcome. I've already found another WAY better manicure in town for the same price, which has lasted a full two weeks and still chicps or peeling whatsoever.! read more

Love the spa treatment that comes along with a mani pedi. They take their time and a hot stone foot/leg massage and heel paraffin are included in the price. In the winter hand paraffin is also included with a shoulder/neck massage. The pedicure chairs are comfortable. The owner remembers everyone's name and about your family. It's very relaxing and you feel you've been pampered when you leave. Thumbs up! read more

Highly recommend! The most above and beyond nail salon I have ever been to. Loyal Customer now! The massage was amazing and the hot stones. Great pedicure! read more

I tried Crystal Nails for the first time last night. My friend Barb has been going to Helen for over 10 years. This was my first time. I saw Susan. I had a French mani, regular pedi and a brow wax. The pedi included a wax service on your heels, which I loved. Left them feeling very soft. Susan also did a really good job shaping my nails and getting off ALL of the cuticle. My brows were perfect. My friend couldn't believe how good they look and said she'll get one when she goes back next. I'll definitely be back!! read more

First time at this nail shop! The owner really goes out of her wsy to make you feel welcomed. Great customer service, alyshia took care of me, i loved the manicure and she's a really nice professional young girl. I have officially found my new nail place going foward... thank you & keep up the good work! read more

I decided to try this salon based on other reviews. They were fairly busy for late afternoon in the middle of the week. I did not have an appointment but they graciously fit me in. I had a positive first experience and will go back. Noori did a great job. The shoulder massage while I was drying was greatly appreciated. read more

Very nice location with great parking space. The staff are very friendly. They make sure that you're comfortable and satisfied with the result before you leave. The stone massage you get during your pedicure is excellent. I will definitely go again and would recommend this to my friends and family. read more

Crystal nails was amazing! I got a plain manicure and pedicure and they did a wonderful job. The staff is very friendly and are very talented!! read more

They go the extra mile there so friendly they take there time to make sure its perfect they give you massages which everyone's favorite for a long period its a nice clean. Place. And the service is great read more

Pretty much the best mani pedi I've had. Complimentary paraffin wax and hope stone foot massage and shoulder massage. This is easily going to become my regular place. read more

This update is to say my no chip didn't even last a week... It completely peeled off. I was pretty sad because I've had no chips last me 3 weeks! The pedicure is still good. read more

Yes, it's clean. Yes, they're friendly. But they're also expensive and don't offer basic services like acrylics. I won't go back. read more

Wonderful service with paraffin wax and hot stone for pedicures. Large selection of polishes. Clean facility. Friendly staff. The owner, Helen was kind enough to squeeze me in at the last minute. She was very friendly like an aunt. Would definitely come back here again. You definitely get your money's worth! read more

Had a very pleasant experience at Crystal Nails. Got a pedicure which included a nice long foot and leg massage, scrub and moisturizing of my legs, hot stone massage, wax treatment on my heels and a shoulder massage. My nails look beautiful. Sally was so sweet. Would highly recommend this place read more

This place is amazing they make you feel welcomed from the minute you walk in the door I decided to book an appointment after looking at reviews of nail shops close by and being dissatisfied with a couple places before .. they get above and beyond to make sure their customers are satisfied the pedicures are amazing free hot stone massage and paraffin wax for your heels and my full set no chip looks amazing props to everyone at crystal nails I will definitely be returning very soon! read more

I am delighted by my experience at Crystal Nails. I love the manicures and pedicures. The owner, Helen is talented, warm and friendly. All the technicians are highly skilled. The pedicures include hot stone massages. They attend to every detail to make the experience special. I had my eyebrows waxed today and they look lovely. I recommend Crystal Nails most highly. R.P. read more

This place is amazing! The owner Helen is too sweet and really takes the time to ensure that each guest feels welcome and has a good experience. I had a no-chip manicure and a pedicure. A massage came with both! And they do paraffin wax treatments on your feet after your hot stone leg massage while they do your pedicure. Amazing! I will definitely be coming back. read more

Best mani-pedi i have had in a long time! I am pretty hard on my hands and both have lasted over a week, including a beach vacation (that never happens) And i didnt get the no chip! Customer service was great, received pedi from Mary who was awesome! Leg and foot massage was great along with the hot stones. Feet haven't felt this good on a while. Got a shoulder and back massage which was added bonus. Certainly a nice gem for a relaxing time. Other salons i have been to can't get you out quick enough and don't take those extra steps. Great price, will remember to make reservation next time as it did start to get busy. Will definitely recommend and will be going back! read more

I had a pedicure recently & ended up with toe nail fungus. I was very disappointed when I spoke to the owner, Helen about it. She implied that I did something to my toe. She never took responsibility or offered anything in the way of reparations. I told her about it so she could fix the problem, no other reason. I didn't ask for anything in return. It takes forever to resolve fungus issues & it's expensive & painful. Will never return!! read more