Can't really add to what others have already said. I've been to the DV Culvers twice now, both at lunch time, once on a weekday, once on a weekend. Both times, restaurant was super busy, and the seating was a little cramped. But, we made it through both. Food was delivered fast and fresh. I _really_ like the butter burger! Way better then the big three (McD, BK or W's) The shake was thick and tasty, and the crinkle cut fries were crispy and hot. GF got the rings, which were also better then most. I'm not sure how often I'll be able to return, as neither location is anywhere close to where I live or work. But when I find myself at DV and the I17, and hungry, I know where I'm going... 4 stars, cause, well, it is still a chain, after all. read more

One word: Butter burger! The burger patties are grilled in butter, so you get this really sensational flavor out of it. My favorite is the bacon butter burger, with a side of fries and drink. Fries are regular, nothing special about them. They also serve other meals like fried chicken, fried cod, etc. So nice alternative if you are not in the mood for a burger. Their dessert section is also pretty good, the concrete mixers are nice and creamy, not too sweet, and pretty reasonable price compared to other ice cream places like Cold Stone. The setting is very much like a semi-restaurant style, with seating out in the patio or inside. They also have TVs for you to watch while eating there. It seems that Culveers likes to open their locations at the more outskirt areas of town, such as Deer Valley, Cave creek Road near the Loop 101, and their east Mesa location. I hope they expand to more populous areas of Phoenix so that other folks can experience the beauty of the butter burger!! read more

I can only speak for Culver's fish sandwich because I never had one of their burgers. So this review is NOT about any other items Culver's sells. Culver's is like one of my favorite places to go for a fish sandwich because it is made with North Atlantic cod that is hand cut, hand battered and cooked to order. There's no denying it, their Fish sandwich is like a Filet O' fish on 'roids. It isn't a processed fish filet like other "fast food" places. Their fish is light, tender and juicy. The batter tastes great, without being greasy. It was perfectly crispy. I found every bite to be delicate, flaky extremely tasty and and plentiful. PRICE: reasonable prices. SERVICE: Friendly employees and they bring your order to you so that you don't stand around awkwardly waiting on your food. FOOD: The portions and value are very good. Absolutely the finest quality and unlike a typical fast food fish sandwich fish and chips, it isn't oily. it had a nice breading with a tempura quality to it, but thicker. AMBIENCE: The interior itself is very nice, clean and well decorated. CONCLUSION: If you are looking for good quality fast food, friendly service, great variety at a decent price then this place is for you ...You really can't ask for more. read more

Most of the staff here is super friendly. Some just don't seem to care if they work or not. The flavor of the food is in line with standard Culver's, but for some reason every time I eat there I have very uncomfortable issues within an hour or two of the meal. I've tried several different menu items to see what might be the cause with the only common item being the soda fountain. I've asked if they pull the taps off it and wash them each night but never get a solid answer from some of the staff. I will admit I've not brought it up to a manager. I'm normally in a rush to eat and get back to work. None of my coworkers have had similar issues. read more

Kicks any of the majors severely in the grease trap. It's like an In and Out with a menu, a Freddy's custard with better tasting food:) It's hard to pick between them since on their basic items they are all pretty good in relation to anything with a 'king clown of a ping pong ball advertising them. Good selection of sodas on tap, quick turnaround at lunch time and a change from string fries to crinkles. Here's why it's getting a 4. They syrups used on the custard are nowhere near good enough to match what they are sitting atop. Banana's foster is great custard, fresh bananas and a hot syrup that sadly screams cheapness and has a one note flavor. read more

I despise this place. Cheese curds are disgusting. I think this is literally the only place that has ever made me fear that I was going to go into cardiac arrest after leaving. I haven't tried the custard, which is supposedly what they are best known for, so I can't rate it on that level, but the food is really gross. read more

Definitely lack of detail. Go thru the drive thru and got stiffed on the utensils and tartar sauce. Of course only to find this after getting home. They did not answer the phone so I could let them know someone did not do their job correctly. Would not normally complain, however, the 2 piece fish meal = $34. Yikes for lunch? read more

I normally don't frequent fast food establishments often, however this past weekend we were famished after car shopping for 6 hours and needed a quick bite. Since this new location is close to home, we thought we should give it a whirl, and boy am I glad we did. First off, the bathrooms were quite possibly the cleanest I've ever seen at a fast food joint and the decor was nice and clean as well (probably cause it's brand new, but still). I had a deluxe burger and onion rings and also sampled the cheese curds and strawberry shake my Husband had. Oh my... the cheese curds and shake are to die for! So good. As for the burger- it was very good, maybe a bit salty, but not quite as good as In-n-out (in my opinion). Either way, I know we will be back for those cheese curd and the shakes. We were also excited to see the custard cakes and oreo cookies with custard... OMG I bet those are good. For a fast food place, Culvers offers some unique items when you're in the mood for breaking the diet. read more

.:chomp:. this is one .:mmmghgh:. good burger .:sllluuuurrrpp:. It's got a great combination of yumminess with a side of .:chomp:. awesomeness. The burgers are great and .:chomp:. perfect. The custard is great .:lick:. and diabetic friendly .:mmmmmmm:.(They have no sugar added custard). i would definitely recommend this place! .:lick:. read more

Triple fail here today. First they forgot cheese on my wife and sons burger. Then when they ordered flavor of the day (butter pecan) they brought Olson vanilla. To top it off the jackass (teddy) who brought them took them back, brought back the right ones, but said "you did order plain vanilla" To which my wife replied, Maybe your cashier put the order in as vanilla, but I said flavor of the day. So... Poor customer service today. read more

When I ordered at the drive thru, the lady working the drive thru speaker messed up the order multiple times. Also, the drive thru did not have a digital box that showed your order and that amount that was due, which caused more confusion on top of the lady who kept screwing up the order. After 5 MINUTES, the lady finally got the order correct. The food was good, but the drive through experience is what made this review at 2 star one. read more

Another sojourn to Culvers. Always good burgers. Great service this time. My order (same as before) arrived piping hot with crisp veggies, crunchy curds and a smile from the server. That's all you could ask for! read more

Decided to try this place for dinner. For a fast food place, it is very overpriced.The butter burger was dripping with grease, and was otherwise fairly bland. The cheese curds are tasty, but the fries are merely average. The chicken sandwich was decent at least. read more

This location has the best staff and the food is always as expected. Not to mention they are clean! The cheese curds are so good along with the chicken strips, butter burger, reuben, and fish. read more

I used to make business trips to Kansas City where there was a Culvers next door to the shop I was at. We never once went to Culvers in KC on the advice of locals, but a couple years later this one shows up next to my home office in Phoenix. I tried it. I think I had a butter burger with a salad. It was nasty. The burger was basically a salted version of the junk you scrape off your grill after cooking meat. Also had a shake here once, it was ok. I guess this will appeal to some though because the burgers do have butter and a uniquely crispy, salty flavor. And who doesn't love frozen custard? read more

Culvers always has great food but there needs to be a serious improvement with the service soon. Almost every time I go I receive my order wrong and they have a really bad problem about giving you shakes/malts right away and then you have to wait 10 minutes for the rest of your order in the drive through. Frozen stuff comes out last in the drive through. That's Fast Food 101 and should be addressed immediately. I'm not sure why this is still an issue, but they continue to give you shakes/ice cream/etc and have you pull forward and wait 5-10 minutes for your food. I don't know why such an anti common sense move is still done after tons of customers addressing this, but it really needs to stop. read more

Eh ... Food was your basic fast food. Friendly service. But the custard, that's the winner here. While I likely won't be going back for food, I will be going back for more custard! Delicious. read more

Thank you for NOT including a fork for slaw, nor any napkins!! Asked for fresh French fries and didn't get it and no katchup! What's going on with service at this location? read more

Meh. Ate here because I was in town for a grad school interview and this place was close to our hotel. Got the chocolate shake, butter burger and onion rings. Everything was okay, prices were cheap (but I'm used to so-cal prices). I definitely prefer five guys or in and out. They do have a large menu with sandwiches and sides so if I'm ever in the area (though very unlikely) I'd try something else. read more

Reminds me of back east in Michigan. Maybe it was the overcast skies and the cool weather, or maybe it was the crowd gathered for the lunch rush, whatever it was it took me home. This place was a much bigger version of a small town burger joint. I will be back, just not at noon! Two words: controlled chaos. The food is good, but don't get that confused with good for you! Because oh boy, it is so not. But it was really very tasty! I had the basic deluxe burger, fries and a drink. My son ordered the chicken strips and fries. The kids meal comes with a frozen custard so I was able to steal a few bites.........sorry kid! It was so rich and creamy, just how it should be. Friendly, quick and clean are all on the menu here! I would go back again after I run 10 miles to burn off those fries!! read more

I just don't get the hype. I guess I never had a butter burger before, and I've from the midwest. I had never heard of this place before. I didn't think the frozen custard was anything great either. My hamburger was fine. Nothing special. Maybe I'll have to go again to see if I change my mind. Everyone seems to love this place! read more

My original review still sticks. We went inside this time. Burgers still good, juicy and delish. Got mine topped with mushrooms and swiss. Added some cheese curds to the side - which may have been a mistake. Not that they were bad - but 2 patties w/cheese, curds and a malted are plenty o' calories and fat for me in one sitting. If yer lookin for a juicy burger and a malt - check it out. read more

i had to repeat my order many many times just to get custard. and it is taking longer go get my icecream then to get my food!!!!!!!!!!!!! they also forgot to put ketchup on my burger read more

The food is pretty good for fast food. Although, if they have to cook your food it can take them a few minutes to get your order together. And they always give you a number, whether to-go or dine-in. The burgers and chicken are ok, not a lot of seasoning and you pretty much need to specify everything you want on the burger, otherwise you get a fairly plane burger. The sides are exceptional, onion rings, cheese curds, and fries are all really great, fresh from the fryer. The major issue with this particular Culver's is the service from the employees. Once in a while you get a really good employee. But, most of the time the employees seem fairly indifferent to customers, especially with the large array of options on the menu. Fairly often, even when no one is in line they will become impatient with your ordering, especially if you aren't aware of your options. I've also noticed a bad attitude from the managers when manning they take my order. FYI, the custard is about on the level of soft serve ice cream, not sure why they charge so much for that. read more

Okay so first off my friend and I walk in around 3:30pm. It's was not busy at all, like one group of 3 in the dining room, and 2-3 cars in the drive through. The guys in the kitchen were working at a slow/normal pace. An employee who was just standing around basically drug himself over the cash register, after we were standing there for awhile. No smile, no greeting, just "What can I get for you" in a monotone voice. We ordered two concrete mixers, and he gave us our number (sluggishly). "It will be out in a minute." Well. Okay. Thanks. Speaking they weren't even busy, wouldn't it be great to have a paying customer come in? I'm usually not too stingy or picky about these kind of things, but I also work in a fast food company, and I don't understand why every employee can act so miserable when it's not even busy. 2 stars for the good concrete mixer. Probably won't be coming back to this location. - UPDATE - Down to one star because literally every employee is acting like they hate their lives. 4 more parties just came in and all of the workers never smiled once and took orders like it physically hurt them. Don't come here because you won't feel welcome. The only perk? The bathrooms. read more

Not my first time at a Culver's- but my first time at this location. Totally screwed up my order at a non busy time of the day. Asked for cheese on my sandwiches, didn't get it on either- asked for two sides of gravy- got one. Asked for buffalo tenders, got their regular. That was my payback for not checking my order before going home. If I ever go back, I'll make sure to check my food thoroughly before leaving the parking lot. Two stars because the food was delicious, just not what i wanted. read more

A friend to me they had walleye & was wonderful so went and tried it. OMG the fish was bathed in oil. It actually was setting in pool of oil. Wanted cold slaw, Not out. Fish actually tasted good once you removed the batter. Sorry can say any good so I'll just stop. read more

There are two reasons Culvers stands out for me, they baste grill their meat patties in butter. The flavor this produces is exceptional and reminds me of a local diner I used to eat at when I was growing up. The second thing is that they serve real frozen custard. The texture and taste is far superior to frozen yogurt or soft serve ice cream. The fries are nothing special. read more

After almost passing out in JCrew.. I know I needed sugar.. The bad cheating type that I am... I saw Culvers & almost took out 3 vehicles to make the mad swerve in for sugar & creme.. And all things nice.. No bad! Bad! :-) I was good to order the small Bananas Foster custard sundae... I heard the bells toll when I took my first bite... And I ate half.. For me.. A little does alot.. Yum...it's so rich, you don't need a ton of this treat!! read more

Went to Culver's for lunch. It was my first time going there. - The restaurant was clean and half filled with customers. - The staff was friendly and very accommodating. - Ordering was fast and easy - I purchased the Deluxe Double Butter Burger, Onion Rings, and a Bottle of Water. - The cost was ~$11.20 - The double burger seemed very small which surprised me. It did taste pretty good. - The Onion rings were very good - The Bottle Water was Arizona and tasted like filtered tap water - Overall I was very disappointed in the size of the meal. Though I ate the entire meal, I was still hungry. The price was just too much for the small portion I got. - The Arizona Bottled Water was horrible tasting. - I would definitely go back there again some time in the future because the food tastes good. But unfortunately Culver's did not even make my top 10 burger places to eat at. So it will be quite a while for me to go back again. - Five Guys, and Whataburger are much better portions for the price. read more

Terrible experience!! Terrible customer service!!! Orders are always wrong!! They never offer to correct it!!

Tried this place for lunch today, wasn't really impressed, seeing the number of 5's on here. The french fries are frozen, floppy, and they don't have much flavor. Maybe I'm spoiled by In n Out's real potatoes, but I like my fries tasting like potatoes. And seasoned, at least. The chocolate malt was also just ok. In fact, it barely tasted like malt, and was way too sweet. I prefer a less sugary chocolate taste. And finally, the burger. I got their Wisconsin Melt, which is essentially a patty melt with two burgers. It was well seasoned, but the seasoning was cut out by the amount of butter/griddle grease they use, so I could only taste the seasoning every once in a while, not good. Also, for a patty melt, there is a lack of onions, which I greatly disapprove of. The whole thing was kinda greasy, and left a terrible feeling in my mouth afterwards, which is being currently washed down by a Becks. In conclusion, just go to In n Out. read more

We like to come to Culver's when we all can't decide on what to eat - they, actually have a pretty wide selection! We have tried hamburgers, grilled cheese, cheese curds, ice cream, fried chicken, and chicken strips (regular and buffalo). This food is not going to win any awards for its exemplary taste but it is a solid choice when you just want something fast. The fried chicken is surprisingly good - but be prepared to wait if you order it. The cheese curds are, hands down, our family fave. None of us really care for the ice cream here and so we typically skip that. The interior of the restaurant is nice and clean. It is a kid friendly set up which is another reason we come here. read more

My sister's in-laws are from Wisconsin so whenever we are in Phoenix we have to stop at Culver's and take a picture of the nephew to send to the midwest. Surprisingly, for a fast-food burger joint, the food is pretty good. I've had the grilled chicken sandwich, cheese curds, sweet potato fries, onion rings, chicken strips and frozen custard (not all at once, mind you ;) ). The cheese curds are pretty greasy so difficult to eat too many. The chicken sandwich was cooked well, moist and on a fresh bun. The fries and onion rings are quality as well. But the custard... oh my... super tasty. Rich, but creamy and worth every bite and calorie. This location is clean and the service is quick. Don't forget to get the custard! read more

You get 3 stars, you can have another one when you can give me gluten free hamburger and non dairy ice cream or custard . When my Alex gets a hankering for a butter burger, i eat a burger with out a bun or a salad, yay me! its really hard to smell the goodness of your burgers and french fries and cheese curds. I have one other thing to mention, my Alex ordered a concrete mixer and we ordered it to go, driving away we notice, its more like a shake then a mixer. I think that someone needs to pay attention to details better. Just sayin. We will be back because your burgers are additive, so im told by that guy i ate lunch with. read more

Edit (3/11/2011): I knocked one star off my earlier review. The last few times I've gone to this Culver's, the food has been hit or miss. I've tried something new each time (from burgers to chicken salad sandwiches to fried chicken, etc), and half the time I get a great entree. The other half of the time I get an uber-greasy or bland item. The custard, though, is always consistently good. The so-so food plus yummy custard = 3 stars. My first review: Culver's is awesome! My family goes about twice a month. We have young children, and find Culver's to be pretty kid-friendly. It's both a fast food place and a frozen custard shop. As for the custard, it is so creamy, rich, and delicious! They offer chocolate, vanilla, and a flavor of the day. You have some options like regular scoops, sundaes, shakes, cakes, cookie sandwiches, and blizzard-type thingies. Then there's the crazy food menu that has tons of stuff like "butter burgers", crinkle fries, fish n chips, fried shrimp, roast beef or fried chicken dinners with sides, hot sandwiches, pork cutlet sandwiches (like a schnitzel sandwich), soups, salads, and more! Cah-ray-zee! Not only is the food pretty good, but the seating area is nice and clean, more like eating at a Panera or a Paradise Bakery than at a McDonalds, if you know what i mean. They have flat panel TVs on the walls (showing news or sports) and an outdoor patio. You order at the counter, get a number, and they bring your hot, fresh food out to your table fairly quickly. All this, plus they have a drive-thru! How they can offer all of their menu items, get them out quickly, and offer them in a drive-thru is beyond me, but they do it!! DOUBLE CRAZY! I only have three minor issues/complaints, if you can really call them that. 1) that they are almost always BUSY when we're there, but that's not really a complaint. :) , 2) for being such a busy place, they don't seem to have enough seating, and 3) the drink fountain: It is in such a cramped, high traffic spot in the restaurant, that it often has a group of people waiting to fill up or just trying to get by. The back-up of people might also be due to the actual fountain being really overly fizzy (i.e. People try to fill their cup and end up with half bubbles, so they spend extra time at the drink station dumping the top half and refilling several times.) That's happened consistently each time I've gone. Overall, a very clean, casual, and reasonably priced place to bring the family for dinner and dessert. read more

We entered yesterday and had reubens, fries and soda. Tasty, priced right and left me thinking about how much I wanted to return for another reuben again. I see a lot of reviews about butterburgers and things I didn't try, unfortunately all I can comment is the Reuben that I had on my first visit (ever) and it was great. read more

I like the food but I ALWAYS end up getting REALLY RUDE drive thru workers. Only at this location. I always smile at them but they seem to have their panties in a bunch. Customer service needs a lot of work. read more

Absolute worst customer service! I called earlier in the week to speak to a manager regarding a mishap that had occurred with my meal from the previous day. The manager informed me that "the owners" would have to call me back to address the situation. I told the manager that I wanted a point of resolve and either wanted my money back or a replacement meal. The manager informed me once again that she couldn't do anything to help me and that the owners are the only ones that could deal with the issue. I accepted that course of action and have waited 5 days and still no call. That said, I called today and was given the same run around ridiculous response in an extremely rude tone and was told that the owners would have to call me back. I have zero faith that this will happen and can't for one second believe that a manager has been so handicapped by franchise ownership to deal with such a situation. My family and I have been loyal customers of Culver's for years, but as a matter of principal, at this point, we will no longer patron any Culver's on any level due to this complete failure service and simple decency. It's sad but I guess I'll have to figure out how to make my own cheese curds. Goodbye Culver's. I'm sure you won't miss my dollars. read more

Early afternoon visit. Service was prompt and courteous. Had the chicken almond salad which was really very good. I almost bought a second one. Salad with bottled water was about ten bucks. Restaurant was very clean. My favorite fast food restaurant. read more